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    No internet on fresh install

    Scheduled Pinned Locked Moved General pfSense Questions
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    • S
      Soonie
      last edited by

      Hello, wil someone help a newbie  :-X

      I have a fresh install PF 2.2.2 and have no internet

      What are the first steps ?

      I already read the troubleshooting on PFsense Doc and internet don't work

      WAN is connected to a DMZ modem with a static adres

      LAN 192.168.1.1 static dhcp ON

      pfSense Community edition  APU1D4 AMD G-T40E Processor 2 / 4 GB DDR3-1066 DRAM 16GB m-SATA SSD / IDS Snort

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      • KOMK
        KOM
        last edited by

        Did you specify a gateway for your LAN interface?  Can you resolve any names via Diagnostics - DNS Lookup?  Can you ping 8.8.8.8 from Diagnostics - Ping?

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        • A
          almabes
          last edited by

          Your WAN and modem are on different subnets.
          Set your WAN to DHCP.  Maybe that will fix it.  Maybe not.  I have no idea how your modem is configured other than the one address you listed.

          What are you trying to do?
          Explain your network setup with more detail.

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          • S
            Soonie
            last edited by

            @KOM:

            Did you specify a gateway for your LAN interface?  Can you resolve any names via Diagnostics - DNS Lookup?  Can you ping 8.8.8.8 from Diagnostics - Ping?

            The LAN IPv4 Upstream Gateway is [none]

            Ping to 8.8.8.8 100% packets lose

            My network setup:

            Modem / router [ not setteble] i work with DMZ and IP binding

            LAN PF sense static IP 192.168.1.1 [DHCP on] (pool 192.168.10 / 192.168.2.100

            in the LAN a WRTG wireless modem [192.168.1.3] in LAN no DHCP

            hope its clear

            pfSense Community edition  APU1D4 AMD G-T40E Processor 2 / 4 GB DDR3-1066 DRAM 16GB m-SATA SSD / IDS Snort

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            • A
              almabes
              last edited by

              Ok…
              In your original post you said your WAN IP was 192.168.3.254.
              In your last post you said your WAN IP was 192.168.2.104, assigned by DHCP from your non-configurable modem device.

              I'm just trying to get things cleared up.

              What have you tried, other than pinging 8.8.8.8 for troubleshooting your problem?

              Can you ping the LAN interface of your upstream modem?

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              • KOMK
                KOM
                last edited by

                LAN PF sense static IP 192.168.1.1 [DHCP on] (pool 192.168.10 / 192.168.2.100

                If your LAN is on the 192.168.1.0 network, your DHCP pool should be in the same range.  I have no idea what pool 192.168.10 / 192.168.2.100 means unless you made a typo or something.  Your DHCP range should be 192.168.1.10 - 192.168.1.x where x is your upper limit depending on how many IP addresses you need to give out.

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                • A
                  almabes
                  last edited by

                  @KOM:

                  LAN PF sense static IP 192.168.1.1 [DHCP on] (pool 192.168.10 / 192.168.2.100

                  If your LAN is on the 192.168.1.0 network, your DHCP pool should be in the same range.  I have no idea what pool 192.168.10 / 192.168.2.100 means unless you made a typo or something.  Your DHCP range should be 192.168.1.10 - 192.168.1.x where x is your upper limit depending on how many IP addresses you need to give out.

                  Good catch…I didn't see that.

                  OP  Post screenshots of your pfSense Status--Interfaces.  Also Services--DHCP Server, LAN tab. 
                  Those will be helpful to all in diagnosing your issue.

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                  • KOMK
                    KOM
                    last edited by

                    Good catch…I didn't see that.

                    Just as I didn't initially notice that his WAN IP address was a different subnet than his modem until you pointed it out, and I kicked myself for missing something so obvious.  When you look at the problems of a dozen+ people per day with various degrees of detail, you start to get tired and miss obvious things.  Especially on Friday.  Time for a beer.

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                    • A
                      almabes
                      last edited by

                      @KOM:

                      Time for a beer.

                      That's the best idea I've seen all day.

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                      • S
                        Soonie
                        last edited by

                        @KOM:

                        LAN PF sense static IP 192.168.1.1 [DHCP on] (pool 192.168.10 / 192.168.2.100

                        If your LAN is on the 192.168.1.0 network, your DHCP pool should be in the same range.  I have no idea what pool 192.168.10 / 192.168.2.100 means unless you made a typo or something.  Your DHCP range should be 192.168.1.10 - 192.168.1.x where x is your upper limit depending on how many IP addresses you need to give out.

                        im sorry for confusion , agian:

                        PF box WAN DHCP

                        PF box LAN 192.168.2.1 static  DHCP on pool is [192.168.2.10 / 192.168.2.100

                        (a jet changed the LAN from 192.168.1.1 tot 192.168.2.1 now the are in the same subnet)

                        i send some pictures (sreenshots ;-)

                        pfSense Community edition  APU1D4 AMD G-T40E Processor 2 / 4 GB DDR3-1066 DRAM 16GB m-SATA SSD / IDS Snort

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                        • KOMK
                          KOM
                          last edited by

                          OK, many things are wrong here.

                          1. You cannot have WAN and LAN on the same subnet.  If WAN is on 192.168.2.0, LAN must be something other than 192.168.2.x.
                          2. You are supplying an incorrect gateway to your users via DHCP.  The gateway for them is your pfSense LAN IP address.

                          So…

                          If WAN is 192.168.2.x, configure your LAN for 192.168.3.1.  Make your DHCP range 192.168.3.10-.100 with a gateway of 192.168.3.1.

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                          • S
                            Soonie
                            last edited by

                            @KOM:

                            OK, many things are wrong here.

                            1. You cannot have WAN and LAN on the same subnet.  If WAN is on 192.168.2.0, LAN must be something other than 192.168.2.x.
                            2. You are supplying an incorrect gateway to your users via DHCP.  The gateway for them is your pfSense LAN IP address.

                            So…

                            If WAN is 192.168.2.x, configure your LAN for 192.168.3.1.  Make your DHCP range 192.168.3.10-.100 with a gateway of 192.168.3.1.

                            Thx , i changed it like this

                            • Ping is working [but no internet]

                            PING 8.8.8.8 (8.8.8.8): 56 data bytes
                            64 bytes from 8.8.8.8: icmp_seq=0 ttl=59 time=29.493 ms
                            64 bytes from 8.8.8.8: icmp_seq=1 ttl=59 time=30.070 ms
                            64 bytes from 8.8.8.8: icmp_seq=2 ttl=59 time=30.417 ms

                            –- 8.8.8.8 ping statistics ---
                            3 packets transmitted, 3 packets received, 0.0% packet loss
                            round-trip min/avg/max/stddev = 29.493/29.993/30.417/0.381 ms

                            • DNS lookup is working [stil no internet] see sreenshot

                            • Did the next test and everyting was ok

                            est if the client can ping the LAN IP of the firewall

                            - If this fails, check the LAN rules, client IP/subnet mask, LAN IP/subnet mask, etc.

                            Test if the client can ping the WAN IP of the firewall

                            - If this fails, check the client's subnet mask and gateway

                            Test if the client can ping the WAN Gateway IP of the firewall

                            - If this fails, check the client's subnet mask and gateway, and double check Outbound NAT on the firewall

                            Test if the client can ping an Internet host by IP address (e.g. 8.8.8.8)

                            - If this fails, check the client's subnet mask and gateway, and triple check Outbound NAT on the firewall

                            Test if the client can ping an Internet host by Host name (e.g. www.google.com)

                            - If this fails, check the client's DNS settings, and/or the DNS Forwarder on the firewall (Services > DNS Forwarder, Diagnostics > DNS Lookup)

                            pfSense Community edition  APU1D4 AMD G-T40E Processor 2 / 4 GB DDR3-1066 DRAM 16GB m-SATA SSD / IDS Snort

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                            • KOMK
                              KOM
                              last edited by

                              In your DHCP definition you need to specify the DNS servers for your DHCP clients to use.  Give it the LAN IP address.  Notice in your 4th screencap that your DNS Servers list is empty?

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                              • S
                                Soonie
                                last edited by

                                @KOM:

                                In your DHCP definition you need to specify the DNS servers for your DHCP clients to use.  Give it the LAN IP address.  Notice in your 4th screencap that your DNS Servers list is empty?

                                i fill in LAN ip and DNS servers

                                The PC say's i have internet , but my browser is not working

                                pfSense Community edition  APU1D4 AMD G-T40E Processor 2 / 4 GB DDR3-1066 DRAM 16GB m-SATA SSD / IDS Snort

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                                • S
                                  Soonie
                                  last edited by

                                  @KOM:

                                  In your DHCP definition you need to specify the DNS servers for your DHCP clients to use.  Give it the LAN IP address.  Notice in your 4th screencap that your DNS Servers list is empty?

                                  Wow , internet is working and i can see pages !!  ;D

                                  I think the DNS was the last bottleneck.

                                  Now i have opend al my ports on the firewall , i think thats no good idea.

                                  What are the normal setting for firewall ?

                                  pfSense Community edition  APU1D4 AMD G-T40E Processor 2 / 4 GB DDR3-1066 DRAM 16GB m-SATA SSD / IDS Snort

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                                  • K
                                    killmasta93
                                    last edited by

                                    What are the normal setting for firewall ?

                                    what do you want to do with the firewall?

                                    If you want to block websites or social https sites use http://www.tcpiputils.com/ and block it though the LAN tab

                                    If you want to block blacklisted IP use the package pfblockerNG

                                    If you want to open ports to port forward use NAT section

                                    Tutorials:

                                    https://www.mediafire.com/folder/v329emaz1e9ih/Tutorials

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                                    • DerelictD
                                      Derelict LAYER 8 Netgate
                                      last edited by

                                      If you have any rules on WAN delete them all.

                                      You need rules on LAN to be able to get out to the internet.

                                      Chattanooga, Tennessee, USA
                                      A comprehensive network diagram is worth 10,000 words and 15 conference calls.
                                      DO NOT set a source address/port in a port forward or firewall rule unless you KNOW you need it!
                                      Do Not Chat For Help! NO_WAN_EGRESS(TM)

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                                      • S
                                        Soonie
                                        last edited by

                                        THX very much everybody !!

                                        Internet is working

                                        nice weekend

                                        pfSense Community edition  APU1D4 AMD G-T40E Processor 2 / 4 GB DDR3-1066 DRAM 16GB m-SATA SSD / IDS Snort

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                                        • S
                                          Soonie
                                          last edited by

                                          @Soonie:

                                          THX very much everybody !!

                                          Internet is working

                                          nice weekend

                                          Ok internet works perfect now !

                                          Now i see in the firewall logfile WAN block a UDP rule , what can i do ? make a rule ? or ignore this ?

                                          pfSense Community edition  APU1D4 AMD G-T40E Processor 2 / 4 GB DDR3-1066 DRAM 16GB m-SATA SSD / IDS Snort

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                                          • A
                                            almabes
                                            last edited by

                                            That's SSDP/UPnP from your ZTE router.
                                            http://en.wikipedia.org/wiki/Simple_Service_Discovery_Protocol

                                            Just ignore it.

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