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    Random slow internet on all apple devices only

    General pfSense Questions
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    • B
      bobber10
      last edited by

      Randomly my lan has had slow internet access on all apple devices only. The problem doesnt seem to affect any other devices that are non apple. It also seems that using speedtest.net on the apple devices shows their speeds as 60m down, 4 up which is my max and is what it should be. Yet loading webpages, instagram, etc are all very slow. I have uninstalled squid to see if that would help but it did nothing. I cannot locate what the issue really is here. My wifi ap is a ubuiqti pro btw but i dont believe the problem is the AP. This issue has appeared out of the blue, i havent changed any settings on either my pfsense box or my ubquiti AP.

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      • johnpozJ
        johnpoz LAYER 8 Global Moderator
        last edited by

        I would sniff on the machine and see what is going on..

        Did you for example recently install pfbng dev version that testing using dns black list to block adds.  If your on a different segment than lan it then has ad sites, etc. resolving to 10.10.10.1 but does not put in rules to allow your other segments to get there.  So you get lots of retrans for 10.10.10.1 slowing everything down.

        I would sniff on machine showing the issue, and then take a look see to what could be slow.

        So its only apple devices, android and pc windows and or linux do not have the problem?

        An intelligent man is sometimes forced to be drunk to spend time with his fools
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        Please don't Chat/PM me for help, unless mod related
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        • F
          firewalluser
          last edited by

          I saw in the news Apple is having problems with its email and users are suggesting getting SIri to read them out although this may be a ploy just to get more people using Siri to solicit more feedback, or Apple may have had some parts of their systems compromised/playing up which may or may not be spreading to other Apple products and/or networks.

          Sceptical even cynical but when big IT related companies dont inform their users of the truth its hard not to be.

          Capitalism, currently The World's best Entertainment Control System and YOU cant buy it! But you can buy this, or some of this or some of these

          Asch Conformity, mainly the blind leading the blind.

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          • B
            bobber10
            last edited by

            @johnpoz:

            I would sniff on the machine and see what is going on..

            Did you for example recently install pfbng dev version that testing using dns black list to block adds.  If your on a different segment than lan it then has ad sites, etc. resolving to 10.10.10.1 but does not put in rules to allow your other segments to get there.  So you get lots of retrans for 10.10.10.1 slowing everything down.

            I would sniff on machine showing the issue, and then take a look see to what could be slow.

            So its only apple devices, android and pc windows and or linux do not have the problem?

            I recently installed squidgaurd with a ad blocking list but i uninstalled it after all this happened, along with squid. I basically only have pfsense, minus my openvpn package. It seems the wifi on the guest network with a old linksys AP is doing fine, well at least as fine as G wireless is. But squid and squidgaurd were never set up on that interface so that could be related. I kind of doubt its an issue with my ubuquti AP because it was providing great speeds and range before this.

            And to answer your question it seems its only apple devices, my imac and friends iphones, ipads, etc all load things very slow or just timeout.

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            • D
              doktornotor Banned
              last edited by

              https://www.google.com/?gws_rd=ssl#q=ios+8+wifi+slow
              https://www.google.com/?gws_rd=ssl#q=ios+8+wifi+problem

              Perhaps you should move your Bitten Fruit issues to more fitting place?

              https://www.apple.com/support/contact/
              https://discussions.apple.com/welcome

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              • B
                bobber10
                last edited by

                I looked it up but most of the people in the apple forums posting about their issues knew nothing about networking (probably because they are apple people so dont understand the underlying technology and cannot be bothered too). Anyway I still dont understand why this would happen out of the blue, it even happens on my jailbroken devices. And even more odd is they show fine speedtests just loading anything real world related is very slow or times out.

                edit: found this: https://medium.com/@mariociabarra/wifried-ios-8-wifi-performance-issues-3029a164ce94
                I installed tweak but unfortunatly it didnt solve anything.

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                • T
                  tim.mcmanus
                  last edited by

                  Did you check your DNS settings.

                  Sometimes when DNS is misconfigured, it will try the first server, timeout, and then go to the second server on the DNS list.  It might be the issue.

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                  • B
                    bobber10
                    last edited by

                    @tim.mcmanus:

                    Did you check your DNS settings.

                    Sometimes when DNS is misconfigured, it will try the first server, timeout, and then go to the second server on the DNS list.  It might be the issue.

                    Yes DNS relay is off and the DNS servers are set for opendns. So primary as 208.67.222.222, secondary is 208.67.220.220. Also nothing pfsense has changed for this to occur so I'm puzzled.

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                    • T
                      tim.mcmanus
                      last edited by

                      Just for kicks, change the DNS servers on one Apple device to Google's at 8.8.8.8 and 8.8.4.4.  See if that makes a difference.

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                      • B
                        bobber10
                        last edited by

                        @tim.mcmanus:

                        Just for kicks, change the DNS servers on one Apple device to Google's at 8.8.8.8 and 8.8.4.4.  See if that makes a difference.

                        Tried it even though I hate Google dns. Unfortunately didn't help anything.

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                        • DerelictD
                          Derelict LAYER 8 Netgate
                          last edited by

                          Could be something IPv6-related if it's not all set up properly but the devices think IPv6 should be available for some reason.

                          Chattanooga, Tennessee, USA
                          A comprehensive network diagram is worth 10,000 words and 15 conference calls.
                          DO NOT set a source address/port in a port forward or firewall rule unless you KNOW you need it!
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                          • F
                            fmaxwell
                            last edited by

                            @bobber10:

                            (probably because they are apple people so dont understand the underlying technology and cannot be bothered too)

                            Prejudice and stereotyping, on any basis, is never appropriate.

                            I switched to Apple products after three decades because I do "understand the underlying technology."  I was using a Network General Sniffer Network Analyzer years before most people even knew such things existed.  I've written real-time, multitasking kernels for embedded systems, including satellite ground support equipment.  I've got more electronic test equipment in my home than I could even name.

                            Some of us became "Apple people" because we tired of creaky, plastic computers built on the cheap running operating systems that were more pasted together than architected.

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                            • B
                              bobber10
                              last edited by

                              @Derelict:

                              Could be something IPv6-related if it's not all set up properly but the devices think IPv6 should be available for some reason.

                              Ipv6 is disabled.

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                              • A
                                almabes
                                last edited by

                                Could it be something to do with that Apple IP saving "feature" that makes ARP logs go nuts?

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                                • B
                                  bobber10
                                  last edited by

                                  @almabes:

                                  Could it be something to do with that Apple IP saving "feature" that makes ARP logs go nuts?

                                  Never heard of this, could you explain? Also it seemed to have happened out of the blue really so im not sure why this would only start now. It doesnt seem to be an issue with the AP though, at least in my opinion, since my fire tv and laptop have no issues at all and stream 1080p content flawlessly.

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                                  • A
                                    almabes
                                    last edited by

                                    https://forum.pfsense.org/index.php?topic=93386.msg520015#msg520015

                                    Bonjour Sleep Proxy.

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                                    • T
                                      tim.mcmanus
                                      last edited by

                                      I run a nearly exclusive Apple network in my office (full disclosure, I am an Apple Consultant), and haven't seen an issue like this.  As I mentioned earlier, DNS is usually the culprit when the network slows down, but you've checked that already.

                                      I assume you've rebooted every device on the network–from the ISP gear out to the end-user devices.  I have one of the new Airport Extremes, and I think it has some issues.  It has slowed to a crawl a couple of times, and a reboot usually resolves the issue.  I haven't tried to identify the root cause because it was a 1-2 time issue.

                                      If you hardwire a Mac does the slow network issue persist?

                                      If none of those suggestions help, you'll probably want to put a packet sniffer before and after pfSense to see if that's the issue.  I don't know why it would be, but stranger things have happened.

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                                      • B
                                        bobber10
                                        last edited by

                                        @tim.mcmanus:

                                        I run a nearly exclusive Apple network in my office (full disclosure, I am an Apple Consultant), and haven't seen an issue like this.  As I mentioned earlier, DNS is usually the culprit when the network slows down, but you've checked that already.

                                        I assume you've rebooted every device on the network–from the ISP gear out to the end-user devices.  I have one of the new Airport Extremes, and I think it has some issues.  It has slowed to a crawl a couple of times, and a reboot usually resolves the issue.  I haven't tried to identify the root cause because it was a 1-2 time issue.

                                        If you hardwire a Mac does the slow network issue persist?

                                        If none of those suggestions help, you'll probably want to put a packet sniffer before and after pfSense to see if that's the issue.  I don't know why it would be, but stranger things have happened.

                                        Yes I have tried rebooting everything but it didnt seem to fix anything. I will try hard wiring the mac eventually to see if that at least solves the macs issue but that would require a lot of work moving it, which at the moment i cant do because its not my computer. Anyways that wouldn't really solve the issue at hand since my main concern is for the wifi issues with the numerous apple devices on my network.

                                        Edit: i just did a packet capture with pfsenses gui and it seemed while i was doing the capture my iphones speed was normal. It was loading instagram and everything normally it seemed. But after i stopped the capture it slowed down again.

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                                        • ?
                                          Guest
                                          last edited by

                                          Have you tested it on other wireless networks? (friends/McDonalds/Starbucks/Chickfa) How is the performance over the air? How is it slow, as in it starts loading an image and takes a while ("drawing" the image) … or does it take a while to even begin loading, but is fast once it begins? Are they plugged in when you test (something that might trigger a profile/battery-saving change)?

                                          don't trust anything ookla based (speedtest.net etc..).

                                          Has your iOS been updated recently? Do you use any applications on the iDevices like a task manager? How many iDevices have you tried and are they all running the same flavor of iOS?

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                                          • B
                                            bobber10
                                            last edited by

                                            @heavy1metal:

                                            Have you tested it on other wireless networks? (friends/McDonalds/Starbucks/Chickfa) How is the performance over the air? How is it slow, as in it starts loading an image and takes a while ("drawing" the image) … or does it take a while to even begin loading, but is fast once it begins? Are they plugged in when you test (something that might trigger a profile/battery-saving change)?

                                            don't trust anything ookla based (speedtest.net etc..).

                                            Has your iOS been updated recently? Do you use any applications on the iDevices like a task manager? How many iDevices have you tried and are they all running the same flavor of iOS?

                                            Yes i have tested on friends networks as well as my guest network and the performance is good. It takes a while to even begin loading. They are not plugged in during testing. Why dont you like ookla tests? IOS has not been updated recently and they are all running ios 8. Dont use any task managers.

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