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    New Netgate 2440 not detecting New mSATA

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    • ?
      Guest
      last edited by

      After putting it into the correct slot and reinstalling pfsense it still does not seem to be recognizing the drive.

      Do you also changed the boot line in the BIOS?

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      • ivorI
        ivor
        last edited by

        Are you saying you added mSATA SSD along the SD card? If so, remove the SD card and just install pfSense on SSD.

        Need help fast? Our support is available 24/7 https://www.netgate.com/support/

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        • D
          derekdw
          last edited by

          The flash is soldered to the board I believe that it can't be removed.

          How do I update the boot line in the bios ?

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          • ivorI
            ivor
            last edited by

            @derekdw:

            The flash is soldered to the board I believe that it can't be removed.

            How do I update the boot line in the bios ?

            You can still update the bios, however you didn't respond to our questions. Did you add mSATA and kept the other boot drive?

            Need help fast? Our support is available 24/7 https://www.netgate.com/support/

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            • ?
              Guest
              last edited by

              How do I update the boot line in the bios ?

              I think there will be an option inside of the bios to tell their, from wich media to boot of.

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              • D
                derekdw
                last edited by

                @ivor:

                @derekdw:

                The flash is soldered to the board I believe that it can't be removed.

                How do I update the boot line in the bios ?

                You can still update the bios, however you didn't respond to our questions. Did you add mSATA and kept the other boot drive?

                Actually I did answer it… I said the flash was soldered onto the board so it can't be removed... So yes both are still installed.

                Upon checking the bios (er well, hitting F12 for boot device - I don't see a bios option)
                This is what I get:

                Press F12 for boot menu.

                Select boot device:

                1. USB MSC Drive Generic Ultra HS-COMBO 1.98
                2. iPXE (PCI 00:14.0)
                3. iPXE (PCI 00:14.1)
                4. iPXE (PCI 00:14.2)
                5. iPXE (PCI 00:14.3)

                It appears the drive is not being detected at all...
                I read somewhere online that this drive is 5v instead of the normal 3.3v for msata... People on Amazon (where I bought it) were having issues with it being discovered by some systems.

                So either this is the case, or the drive is DOA... I will have to check to see if any of my other devices have a mSATA slot to test it in

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                • ?
                  Guest
                  last edited by

                  It appears the drive is not being detected at all…

                  Dude, please stop now and listen please.

                  If there are three miniPCIe slots and one of them is sorted with a SIM slot, this one with the SIM slot can mostly
                  not be used for mSATA or staroge devices, point! Not more and not less.
                  But then you need to use or try out please another one of the three miniPCIe slots and then you need
                  to change the BIOS boot order, that the board knows from where it should be booting after the install procedure.

                  But if you are going to install, let us say from an USB Stick, you should be knowing that the USB stick
                  must be choosen to boot and install from, and after you must once more change the boot order, to boot from
                  your mSATA.

                  And please don´t insert two mediums, with an installed pfSense system, from where the board could be booting from
                  this would be able to cause errors and you will not reach your goal, as an example, SD card and mSATA with an
                  installed pfSense system.

                  For sure you will be able to try out what you want but I consider you first some things to do really urgent,
                  that will help you then out of the most traps you will be able to jump in:

                  • Serial to USB Adapter
                  • pfSense Book
                  • USB Stick or SD Card
                  • Windows PC/Paltop with Putty and writing tool (USB stick & SD card)

                  Sounds like a little bit strange but will help you out from the mostly situations really glad.

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                  • D
                    derekdw
                    last edited by

                    @BlueKobold:

                    It appears the drive is not being detected at all…

                    Dude, please stop now and listen please.

                    If there are three miniPCIe slots and one of them is sorted with a SIM slot, this one with the SIM slot can mostly
                    not be used for mSATA or staroge devices, point! Not more and not less.
                    But then you need to use or try out please another one of the three miniPCIe slots and then you need
                    to change the BIOS boot order, that the board knows from where it should be booting after the install procedure.

                    But if you are going to install, let us say from an USB Stick, you should be knowing that the USB stick
                    must be choosen to boot and install from, and after you must once more change the boot order, to boot from
                    your mSATA.

                    And please don´t insert two mediums, with an installed pfSense system, from where the board could be booting from
                    this would be able to cause errors and you will not reach your goal, as an example, SD card and mSATA with an
                    installed pfSense system.

                    For sure you will be able to try out what you want but I consider you first some things to do really urgent,
                    that will help you then out of the most traps you will be able to jump in:

                    • Serial to USB Adapter
                    • pfSense Book
                    • USB Stick or SD Card
                    • Windows PC/Paltop with Putty and writing tool (USB stick & SD card)

                    Sounds like a little bit strange but will help you out from the mostly situations really glad.

                    I don't think you are understanding what I am saying….

                    Have you used a 2440 before?

                    1 Reply Last reply Reply Quote 0
                    • N
                      nicholfd
                      last edited by

                      Hello derekdw,

                      My experience is that the default boot order is:
                      USB (if present & has bootable OS installed)
                      mSATA (if present & has bootable OS installed)
                      Soldered in "SSD" (if present & has bootable OS installed)

                      If you did an install from USB, and chose the "quick/automatic" (I don't remember the phrasing), then it will overwrite the USB stick you are installing from.  It installs to the first disk (which is USB, if you booted from USB).

                      You have to do the "Advanced" (again don't remember phrasing) install and choose the correct storage device (mSATA).

                      Oh yeah - you don't have to change anything in the BIOS, once you get a good install on the mSATA, it will boot from it, after you pull the USB stick.  AND you don't have to touch the factory installation of whatever is on the soldered in "SSD".  Just leave it there.  If you ever remove the mSATA, the box will boot from the soldered in "SSD".

                      Hopefully this helps.

                      Thanks,
                      Frank

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                      • D
                        derekdw
                        last edited by

                        Thanks everyone for your help

                        My main question was if there was something I was doing wrong on the box itself to enable the mSATA. Apparently the answer is, no there is not.

                        I have done everything I can think of and it appears the mSATA is either A) DOA, or B) doesn't work with this box (some msatas have issues with some devices)

                        I will be returning the msata and getting a different brand.

                        As you can see in the below picture, there is no msata drive detected. (the corsair is the usb thumb drive, the other is the onboard flash)

                        pfsenseinstaller.JPG
                        pfsenseinstaller.JPG_thumb

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                        • N
                          nicholfd
                          last edited by

                          You are correct - you don't need to do anything to make the system see the mSATA, as long as you have it in the correct slot (the slot directly behind the Ethernet ports).

                          Either your mSATA is bad, or the socket is bad, if you have it in the right slot.

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                          • N
                            nicholfd
                            last edited by

                            @derekdw:

                            B) doesn't work with this box (some msatas have issues with some devices)

                            Regarding mSATA & compatibility, it is just SATA with power, on a different type of connecter.  Unless some manufacturer (board or mSATA) are grossly not following the standards, any should work with any.  I have mSATA from 16GB - 512GB, from at least 7 different brands and all have worked in everything I've put them in (even mSATA -> SATA adapters).

                            I suspect the thought that some "mSATAs have issue with some devices" is that not everyone understands that just because it fits in the slot, does not mean that the slot supports mSATA (which you know from the 2440 you have).  The connector for mini PCI-e/mSATA has about eight different types of configuration.  These include the possibility of USB in the slot, SATA (supporting mSATA) in the slot, PCIe x 1 lane, different power options in the slot, etc.

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