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    Sg 2220 bricked

    Scheduled Pinned Locked Moved Problems Installing or Upgrading pfSense Software
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    • DerelictD
      Derelict LAYER 8 Netgate
      last edited by

      Depending on what you restored it might be setting the speed of the serial port to something else.  I think the SGs default to 115200. Try 9600.

      Also, try something on what should be LAN. You might get DHCP and be able to bring up the webgui there.

      Doubt it's really "bricked."

      Chattanooga, Tennessee, USA
      A comprehensive network diagram is worth 10,000 words and 15 conference calls.
      DO NOT set a source address/port in a port forward or firewall rule unless you KNOW you need it!
      Do Not Chat For Help! NO_WAN_EGRESS(TM)

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      • denningsrogueD
        denningsrogue
        last edited by

        Tried to get to the web GUI using the default 192.168.1.1 and what was in my config file 10.0.1.1.  Nothing

        Using the console, the boot sequence starts.  There are 2 options F1 pfsense and F5 disk.  Trying to use F12 to open the boot options doesn't work.  The boot process chooses F1 pfsense and hangs.

        I put the pfsense factory image on a USB key and tried to boot from that.  No effect. At boot, it defaults to pfsense and stalls,.

        I've tried the reset button.  No effect.

        I'm out of ideas.

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        • denningsrogueD
          denningsrogue
          last edited by

          Here is what I see in the terminal window

          SeaBIOS (version SageBIOS-20150715_105142-localhost.localdomain)

          iPXE (http://ipxe.org) 00:14.0 C100 PCI2.10 PnP PMM+7FB809D0+7FAE09D0 C100

          iPXE (http://ipxe.org) 00:14.1 C200 PCI2.10 PnP PMM 7FB809D0 7FAE09D0 C200

          iPXE (http://ipxe.org) 00:14.2 C300 PCI2.10 PnP PMM 7FB809D0 7FAE09D0 C300

          iPXE (http://ipxe.org) 00:14.3 C400 PCI2.10 PnP PMM 7FB809D0 7FAE09D0 C400

          Press F12 for boot menu.

          F1  pfSense
          F5  Drive 1

          F6 PXE
          Boot:  F1
          |

          And that's where it stays no matter what I do.

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          • DerelictD
            Derelict LAYER 8 Netgate
            last edited by

            Did you try connecting ethernet like I suggested?

            If that doesn't work, make a USB drive and reinstall.  And the SG-2220 comes with support, I believe.

            Chattanooga, Tennessee, USA
            A comprehensive network diagram is worth 10,000 words and 15 conference calls.
            DO NOT set a source address/port in a port forward or firewall rule unless you KNOW you need it!
            Do Not Chat For Help! NO_WAN_EGRESS(TM)

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            • denningsrogueD
              denningsrogue
              last edited by

              I connected a laptop to the LAN port and tried 192.168.1.1 and 10.0.1.1 and nothing.  I was finally able to bring up the boot menu by changing a parameter on my terminal emulator and the eMMC drive is shown as not being bootable.

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              • DerelictD
                Derelict LAYER 8 Netgate
                last edited by

                Reinstall I guess.  Or call support.

                Chattanooga, Tennessee, USA
                A comprehensive network diagram is worth 10,000 words and 15 conference calls.
                DO NOT set a source address/port in a port forward or firewall rule unless you KNOW you need it!
                Do Not Chat For Help! NO_WAN_EGRESS(TM)

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                • denningsrogueD
                  denningsrogue
                  last edited by

                  I reinstalled and everything is in working order.  The question I now have is why trying to configure my new device using the config file from my old device broke the new one?  How is someone supposed to replace old hardware.  I thought this would be easy.

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                  • GertjanG
                    Gertjan
                    last edited by

                    This:
                    @denningsrogue:

                    …..  I've tried a hardware reset to no effect.

                    normally hasn't any side effects. But ones in a while it can even turn a PC in a brick.
                    These things happened and will continue to happen.
                    Pressing the reset button is and was a scary thing.
                    Anyway, you thought there was no other choice, so done is done.

                    Your system doesn't boot anymore which probably means that files need for booting are 'destroyed'. This has nothing to do with the config that you fed to pfSense. This file (config.xml) is read when the entire system is up, and about to finalize settings. And even if NIC's aren't set up correctly (important a plain config from PC to a 'sg-2220' will give network conflict, drivers aren't the same, etc) it will not break the code that handles the serial connection.

                    You probably had your terminal software not setup correctly, so you thought the sg-2220 wasn't answering …. because it didn't receive info from you.
                    As soon as the serial connection is ok, you can take control over your sg-2220 and have it boot from anything.

                    No "help me" PM's please. Use the forum, the community will thank you.
                    Edit : and where are the logs ??

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                    • denningsrogueD
                      denningsrogue
                      last edited by

                      The device is now up and working.  I booted using the Netgate image on a USB stick and reinstalled to the eMMC.  So what's the recommended way of moving the configuration of my old pc to my new sg-2220.  I looked through the config.xml and I didn't see anything that obviously needed to change.  Can I just do the restore using the existing config.xml and use the GUI to fix any bits that break or do I have to follow a different approach.  I really want to avoid reconfiguring the whole thing manually – especially the OpenVPN server because my users (kids) are scattered around the world and having them reconfigure their clients would be quite and undertaking.

                      Any help would be appreciated.

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                      • DerelictD
                        Derelict LAYER 8 Netgate
                        last edited by

                        What you did should have worked.  Edit the config.xml and change the interfaces to the new interface names (igp0/igb1?)

                        Beware search and replace or you'll probably whack some crypto blobs. Be sure every replacement is actually an interface name. Should only take a couple minutes.  Then it should restore without the interface reassignment phase.

                        Not that that's what blew up. It should have worked.

                        Chattanooga, Tennessee, USA
                        A comprehensive network diagram is worth 10,000 words and 15 conference calls.
                        DO NOT set a source address/port in a port forward or firewall rule unless you KNOW you need it!
                        Do Not Chat For Help! NO_WAN_EGRESS(TM)

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