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    Installed Pfsense but doesn't work

    Scheduled Pinned Locked Moved Problems Installing or Upgrading pfSense Software
    22 Posts 9 Posters 5.2k Views
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    • DerelictD
      Derelict LAYER 8 Netgate
      last edited by

      OK then you're getting a public IP address on WAN. Good.

      Can pfSense itself resolve names and get out?

      Diagnostics > DNS Lookup try www.google.com

      Diagnostics > Ping try 8.8.8.8

      I didn't notice that you had a "Router" behind pfSense. Let's figure out whether pfSense WAN is working then worry about your "Router."

      Get rid of the router and plug your workstation directly into pfSense. See if you can bring up the webgui then.

      Chattanooga, Tennessee, USA
      A comprehensive network diagram is worth 10,000 words and 15 conference calls.
      DO NOT set a source address/port in a port forward or firewall rule unless you KNOW you need it!
      Do Not Chat For Help! NO_WAN_EGRESS(TM)

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      • M
        muswellhillbilly
        last edited by

        I thought the problem you had was with accessing the management page internally. Or am I missing something? Looking at the basic info you've provided, I'm not sure why you have your router sitting between your firewall and your client(s), unless by 'router' you mean 'switch'?

        @KOM:

        Instead of making us guess, perhaps you could post screenshots of your WAN and LAN interface details (Interfaces - WAN, LAN).  If WAN is DHCP, please post it's assigned IP address.

        Might be worth doing as KOM asked originally and posting some screenshots or even a proper network diagram showing your layout.

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        • D
          dreamslacker
          last edited by

          @Deaven:

          Made sure everything is plugged correctly, changed router IP to 192.168.1.2 so it doesn't interfere with the pfsense IP. Turned off DHCP on router(Changed to AP mode), made sure Pfsense is connected to LAN on router.

          I cannot access the WebConfigurator at all, my next step will be to see if it works without a router connected.

          Might be a stupid mistake i've been missing, can anyone tell from what i've been writing what has gone wrong?

          Regards,
          Deaven

          On an Asus router set to AP mode, you connect it's WAN port to the LAN section of your primary router. Also, do a check for updated firmware. Some of their initial release firmware can be incredibly flaky.

          There are some finicky checks for internet access on WAN that the Asus firmware does which interferes with the access through it when there is no internet connectivity on WAN when it powers up.

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          • D
            Deaven
            last edited by

            Hello.

            Good news, i've come further!

            I can now access the webconfigurator through both router and directly from pfSense, but i do not get any internet connection.

            Here is something:

            • I do not get any connection when connected Modem -> pfSense -> Router -> Client

            • I do not get any connection when connected Modem -> pfSense -> Client

            • I cannot ping google from the pfSense computer

            Onboard ethernet port is now running WAN with DHCP(92.xxx..), and the 1st port on the Intel NIC is running LAN with 192.168.1.1 and DHCP(192.168.1.10 - 192.168.1.254) while the other one is optional.

            WAN IP from modem is public.

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            • DerelictD
              Derelict LAYER 8 Netgate
              last edited by

              @Deaven:

              • I cannot ping google from the pfSense computer

              Can you not ping 8.8.8.8 or can you not ping www.google.com? There's a difference.

              Chattanooga, Tennessee, USA
              A comprehensive network diagram is worth 10,000 words and 15 conference calls.
              DO NOT set a source address/port in a port forward or firewall rule unless you KNOW you need it!
              Do Not Chat For Help! NO_WAN_EGRESS(TM)

              1 Reply Last reply Reply Quote 0
              • D
                Deaven
                last edited by

                @Derelict:

                @Deaven:

                • I cannot ping google from the pfSense computer

                Can you not ping 8.8.8.8 or can you not ping www.google.com? There's a difference.

                I couldn't ping any of them.

                Anyways i ended up getting my friends config file and uploaded it on mine.. And suddenly ended up with internet connection.

                Do you have any idea what might have went wrong?

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                • johnpozJ
                  johnpoz LAYER 8 Global Moderator
                  last edited by

                  without seeing what your config was no..

                  pfsense works out of the block clickity clickity..  The base will just work, so where you adjusting stuff?  Common issue is even though pfsense never asks for it, and even when you setup IP lan interface with cli it says [none for lan] common problem is users put a gateway on their lan interface..  Pointing to itself sometimes, pointing to the wan, etc. etc..

                  I would have to say this is the most common issues with the clickity clickity install that users mess up.

                  An intelligent man is sometimes forced to be drunk to spend time with his fools
                  If you get confused: Listen to the Music Play
                  Please don't Chat/PM me for help, unless mod related
                  SG-4860 24.11 | Lab VMs 2.7.2, 24.11

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                  • D
                    Deaven
                    last edited by

                    @johnpoz:

                    without seeing what your config was no..

                    pfsense works out of the block clickity clickity..  The base will just work, so where you adjusting stuff?  Common issue is even though pfsense never asks for it, and even when you setup IP lan interface with cli it says [none for lan] common problem is users put a gateway on their lan interface..  Pointing to itself sometimes, pointing to the wan, etc. etc..

                    I would have to say this is the most common issues with the clickity clickity install that users mess up.

                    I see.

                    It doesn't work when i'm connected to the LAN port on the Asus router, i have to connect the pfSense to the WAN port(atleast with this setup).

                    Also if i disable DHCP on router it doesn't give out any IP address when using Wifi, but cable works.. Is this common?

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                    • DerelictD
                      Derelict LAYER 8 Netgate
                      last edited by

                      How are we supposed to troubleshoot your ASUS router?

                      Yes, it's common for people to screw up your type of install.

                      Chattanooga, Tennessee, USA
                      A comprehensive network diagram is worth 10,000 words and 15 conference calls.
                      DO NOT set a source address/port in a port forward or firewall rule unless you KNOW you need it!
                      Do Not Chat For Help! NO_WAN_EGRESS(TM)

                      1 Reply Last reply Reply Quote 0
                      • D
                        Deaven
                        last edited by

                        @Derelict:

                        How are we supposed to troubleshoot your ASUS router?

                        Yes, it's common for people to screw up your type of install.

                        It was just a statement incase someone have had a similar problem and knew what it is.

                        I believe the reason why i have to have it connected to the WAN port, and also have the DHCP on for WiFi users is because its currently in Wireless mode and not in AP..

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                        • H
                          hda
                          last edited by

                          Buy a switch. Stick ASUS(APmode) in switch, stick Computer(s) in switch. Put switch in pfSense(LAN). Connect pfSense(WAN) to MoDem…

                          1 Reply Last reply Reply Quote 0
                          • D
                            Deaven
                            last edited by

                            @hda:

                            Buy a switch. Stick ASUS(APmode) in switch, stick Computer(s) in switch. Put switch in pfSense(LAN). Connect pfSense(WAN) to MoDem…

                            I'm fully aware that this works, but thanks for the tips! :)

                            1 Reply Last reply Reply Quote 0
                            • A
                              abit
                              last edited by

                              @Deaven:

                              Hello.

                              I'm wondering if someone could help me. I can not access the web interface of pfsense. Yesterday i installed Pfsense with the following setup:

                              Modem -> Pfsense -> Router -> Computer

                              Pfsense with onboard + Intel Dual MT Pro 1000 NIC w. Asus RT-AC66U

                              Port 1: WAN with DHCP
                              Port 2: LAN with 192.168.1.1 (IP range 192.168.1.3 - 192.168.1.254)
                              Port 3: Optional LAN

                              Made sure everything is plugged correctly, changed router IP to 192.168.1.2 so it doesn't interfere with the pfsense IP. Turned off DHCP on router(Changed to AP mode), made sure Pfsense is connected to LAN on router.

                              I cannot access the WebConfigurator at all, my next step will be to see if it works without a router connected.

                              Might be a stupid mistake i've been missing, can anyone tell from what i've been writing what has gone wrong?

                              Regards,
                              Deaven

                              Well, a lot of people are able to access what you do not…
                              This is computational of course, and still...
                              a lot of people are able to access what you do not...

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                              • johnpozJ
                                johnpoz LAYER 8 Global Moderator
                                last edited by

                                I have no idea what your doing wrong with your asus router, maybe its broken..

                                Here is the thing.. Its got a switch on it, wifi is bridged too it..  To use any wifi router as just AP, turn off its dhcp server..  Connect it to your network with on if its lan switch ports… Then yes you can connect other devices to the other switch ports.. Just don't use wan.

                                What mode you put it in I have no idea, maybe it disables the lan ports?  Maybe its broken?  Simple connectivity testing at this point..  Maybe you have a cable issue that your using between pfsense and the asus and asus and your pc?  Simple layer 2 connectivity issue if you forget its modes and just turn off its dhcp and use its switch ports.  Do you get lights, does pfsense show its connected at speed and duplex.  Same for your machine connected to another port..  Do you see the mac address of pfsense interface, does pfsense see the mac of your machines interface..

                                An intelligent man is sometimes forced to be drunk to spend time with his fools
                                If you get confused: Listen to the Music Play
                                Please don't Chat/PM me for help, unless mod related
                                SG-4860 24.11 | Lab VMs 2.7.2, 24.11

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                                • D
                                  Deaven
                                  last edited by

                                  Everything is working perfectly now as i want it.

                                  I managed to figure it all out, thanks alot for the help to all of you =)

                                  1 Reply Last reply Reply Quote 0
                                  • B
                                    Blade Runner
                                    last edited by

                                    Your solution was…?

                                    Inquiring minds want to know.

                                    Do not be afraid to fail.

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