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    How to get Bell Fibe in Quebec/Ontario (Internet and IPTV) working with pfSense

    Scheduled Pinned Locked Moved General pfSense Questions
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    • Z
      zax123
      last edited by

      I haven't tested it with 2.3… so I'm not sure if any settings need to change with it. :(

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      • S
        surrealillusion
        last edited by

        Will try grabbing 2.2.4 and reload the firewall.  I'll report back with findings

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        • S
          surrealillusion
          last edited by

          Doesn't have appeared to worked, still getting the same message.  Going to see if I can speak with an egineer about this

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          • S
            surrealillusion
            last edited by

            Which of course is pointless as they say they don't know how to troubleshoot their own network unless it's with a homehub 2000.  They kept saying that the PVR should receive an IP in the 192.168.2.11-17 range (but what if the PVR is plugged into a router that offers its a completely different address)? :)  I wish there was at least 1 or 2 lvl 2 desk support agents that were at least curious as to how a network they support actually functions (perhaps when pigs fly).

            Anyhow one though occurred to me while on hold, for those that it worked for was your PVR connected via the HPNA connector or via LAN before moving to pfSense?  Either way  I have to hook up my homehub again because they had me soft reset it when caused it to get a red x on the screen.

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            • S
              singerie
              last edited by singerie

              @surrealillusion:

              Which of course is pointless as they say they don't know how to troubleshoot their own network unless it's with a homehub 2000.  They kept saying that the PVR should receive an IP in the 192.168.2.11-17 range (but what if the PVR is plugged into a router that offers its a completely different address)? :)  I wish there was at least 1 or 2 lvl 2 desk support agents that were at least curious as to how a network they support actually functions (perhaps when pigs fly).

              Anyhow one though occurred to me while on hold, for those that it worked for was your PVR connected via the HPNA connector or via LAN before moving to pfSense?  Either way  I have to hook up my homehub again because they had me soft reset it when caused it to get a red x on the screen.

              .

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              • S
                surrealillusion
                last edited by

                Well this is going to sound strange but after leaving the whole setup alone and doing some more traffic captures I plugged everything back in and it now works.  I didn't make any changes to the pfSense config, very odd.  Finally I can enjoy the PVR and be rid of this homehub.  Thanks for the help!

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                • C
                  cwilkinson
                  last edited by

                  @surrealillusion:

                  Well this is going to sound strange but after leaving the whole setup alone and doing some more traffic captures I plugged everything back in and it now works.  I didn't make any changes to the pfSense config, very odd.  Finally I can enjoy the PVR and be rid of this homehub.  Thanks for the help!

                  First of all, thanks to the OP, and everyone else in this thread.

                  I had everything working in a virtual machine to test, except I had a dedicated subnet/interface for the LAN side of the IPTV, everything worked.

                  So I decided to move to an APU unit and now I am receiving the same network connection error on the dvr unit as surrealillusion… my Wireless Receiver works fine to watch tv.

                  Tried DVR on HomeHub again, works fine, moved back same issue.

                  I am wondering if there is a timeout or something that needs to drop as I have made many changes/tests, so I guess I am waiting it out as I can see nothing getting blocked.

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                  • E
                    Elegant
                    last edited by

                    Is there anyway to set this up with non-FTTH? I can't seem to get a gateway IP, just says "Dynamic' and no internet activity. Was hoping to have my pfSense and my Coax to Ethernet box replace the HH2000.

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                    • S
                      seb851
                      last edited by

                      Hello,

                      I followed the tutorial step by step:

                      Internet works totally
                      TV Works partially: Multicast work but not Replay, VOD and APP

                      Any idea ?

                      PfSense Router Configuration:
                      Config: Intel Atom Processor C2750, Supermicro A1SAi-2750F, 4gb ram, 120gb ssd
                      Version: 2.2.6-RELEASE (amd64)

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                      • N
                        nabolito
                        last edited by

                        @iscy:

                        @zax103, thanks a lot for this post. I recently switched from Videotron to Bell FTTH recently and after reading what you've done, I was sure I could also replicate such a setup. I didn't have a pfSense box at home (only at the office), so I was wondering if I could get this working on cheaper hardware (Linksys E4200 with custom firmware). In the process, I went through several issues that I had to debug, but actually got it fully working. I've wrote about it on a different forum and you can find my post if you search for 'Tossing the Home Hub 2000 while keeping TV', but I wanted to highlight a few things in your setup.

                        Bell also uses VLAN 37 for what it seemed, some IPv6 traffic. Anyone thinking about simply bridging their WAN port to connect the HH2000 on it should also bring that VLAN on it. However, if you aren't using that HH2000 device, you don't have to worry about it at all.

                        When my setup was completed, I could watch TV, but once in a while, it would simply cut off for a very short period of time, then resume. I tracked this down to a timeout mechanism used by Bell (upstream), or it could even be coming from the ONT. The interface on VLAN36 will receive an IGMP request to report the current subscription from 192.168.1.1. If the IGMP proxy doesn't answer that request, the multicast membership will be evicted. So you should add "192.168.1.0/24" to your upstream configuration to handle this.

                        As for the 'Apps' and 'On Demand' features, you need to hijack the DNS queries that are going to "*.iptv.bell.ca". I didn't take any chance, and did hijack the entire "bell.ca" and "bell.com" domains redirecting these queries to one of the DNS servers I was getting back from the DHCP Ack. I'm not sure if you are using dnsmasq on your setup, but if you do, the configuration change is simple:
                        rebind-domain-ok=bell.ca
                        rebind-domain-ok=bell.com
                        server=/bell.ca/10.2.127.228
                        server=/bell.com/10.2.127.228

                        The 'rebind-domain-ok' is only needed if you have 'stop-dns-rebind' in your configuration, which prohibits upstream servers from returning private addresses. For instance, "mdsfe001.iptv.bell.ca" has to resolve to "10.2.121.4".

                        With all of this, an STB user wouldn't even noticed that the HH 2000 device isn't used anymore.

                        Thanks again for your great post!

                        Hi,
                        Where exactly enter the dns changes (rebind-domain-ok=bell.ca, rebind-domain-ok=bell.com, server=/bell.ca/10.2.127.228, server=/bell.com/10.2.127.228) on the web configurator ?

                        thank you,
                        Nabolito.

                        1 Reply Last reply Reply Quote 0
                        • S
                          singerie
                          last edited by

                          @nabolito:

                          @iscy:

                          @zax103, thanks a lot for this post. I recently switched from Videotron to Bell FTTH recently and after reading what you've done, I was sure I could also replicate such a setup. I didn't have a pfSense box at home (only at the office), so I was wondering if I could get this working on cheaper hardware (Linksys E4200 with custom firmware). In the process, I went through several issues that I had to debug, but actually got it fully working. I've wrote about it on a different forum and you can find my post if you search for 'Tossing the Home Hub 2000 while keeping TV', but I wanted to highlight a few things in your setup.

                          Bell also uses VLAN 37 for what it seemed, some IPv6 traffic. Anyone thinking about simply bridging their WAN port to connect the HH2000 on it should also bring that VLAN on it. However, if you aren't using that HH2000 device, you don't have to worry about it at all.

                          When my setup was completed, I could watch TV, but once in a while, it would simply cut off for a very short period of time, then resume. I tracked this down to a timeout mechanism used by Bell (upstream), or it could even be coming from the ONT. The interface on VLAN36 will receive an IGMP request to report the current subscription from 192.168.1.1. If the IGMP proxy doesn't answer that request, the multicast membership will be evicted. So you should add "192.168.1.0/24" to your upstream configuration to handle this.

                          As for the 'Apps' and 'On Demand' features, you need to hijack the DNS queries that are going to "*.iptv.bell.ca". I didn't take any chance, and did hijack the entire "bell.ca" and "bell.com" domains redirecting these queries to one of the DNS servers I was getting back from the DHCP Ack. I'm not sure if you are using dnsmasq on your setup, but if you do, the configuration change is simple:
                          rebind-domain-ok=bell.ca
                          rebind-domain-ok=bell.com
                          server=/bell.ca/10.2.127.228
                          server=/bell.com/10.2.127.228

                          The 'rebind-domain-ok' is only needed if you have 'stop-dns-rebind' in your configuration, which prohibits upstream servers from returning private addresses. For instance, "mdsfe001.iptv.bell.ca" has to resolve to "10.2.121.4".

                          With all of this, an STB user wouldn't even noticed that the HH 2000 device isn't used anymore.

                          Thanks again for your great post!

                          Hi,
                          Where exactly enter the dns changes (rebind-domain-ok=bell.ca, rebind-domain-ok=bell.com, server=/bell.ca/10.2.127.228, server=/bell.com/10.2.127.228) on the web configurator ?

                          thank you,
                          Nabolito.

                          you can juste go to your 'dns resolver' page, and add the dns and domain manualy from there. it's at the bottom of the page.

                          1 Reply Last reply Reply Quote 0
                          • I
                            iscy
                            last edited by

                            @singerie:

                            @nabolito:

                            @iscy:

                            @zax103, thanks a lot for this post. I recently switched from Videotron to Bell FTTH recently and after reading what you've done, I was sure I could also replicate such a setup. I didn't have a pfSense box at home (only at the office), so I was wondering if I could get this working on cheaper hardware (Linksys E4200 with custom firmware). In the process, I went through several issues that I had to debug, but actually got it fully working. I've wrote about it on a different forum and you can find my post if you search for 'Tossing the Home Hub 2000 while keeping TV', but I wanted to highlight a few things in your setup.

                            Bell also uses VLAN 37 for what it seemed, some IPv6 traffic. Anyone thinking about simply bridging their WAN port to connect the HH2000 on it should also bring that VLAN on it. However, if you aren't using that HH2000 device, you don't have to worry about it at all.

                            When my setup was completed, I could watch TV, but once in a while, it would simply cut off for a very short period of time, then resume. I tracked this down to a timeout mechanism used by Bell (upstream), or it could even be coming from the ONT. The interface on VLAN36 will receive an IGMP request to report the current subscription from 192.168.1.1. If the IGMP proxy doesn't answer that request, the multicast membership will be evicted. So you should add "192.168.1.0/24" to your upstream configuration to handle this.

                            As for the 'Apps' and 'On Demand' features, you need to hijack the DNS queries that are going to "*.iptv.bell.ca". I didn't take any chance, and did hijack the entire "bell.ca" and "bell.com" domains redirecting these queries to one of the DNS servers I was getting back from the DHCP Ack. I'm not sure if you are using dnsmasq on your setup, but if you do, the configuration change is simple:
                            rebind-domain-ok=bell.ca
                            rebind-domain-ok=bell.com
                            server=/bell.ca/10.2.127.228
                            server=/bell.com/10.2.127.228

                            The 'rebind-domain-ok' is only needed if you have 'stop-dns-rebind' in your configuration, which prohibits upstream servers from returning private addresses. For instance, "mdsfe001.iptv.bell.ca" has to resolve to "10.2.121.4".

                            With all of this, an STB user wouldn't even noticed that the HH 2000 device isn't used anymore.

                            Thanks again for your great post!

                            Hi,
                            Where exactly enter the dns changes (rebind-domain-ok=bell.ca, rebind-domain-ok=bell.com, server=/bell.ca/10.2.127.228, server=/bell.com/10.2.127.228) on the web configurator ?

                            thank you,
                            Nabolito.

                            you can juste go to your 'dns resolver' page, and add the dns and domain manualy from there. it's at the bottom of the page.

                            Use this from now on:
                            dhcp-option=br1,6,10.2.127.228

                            Since my PVR is setup on 'br1', when it sends the DHCP request, the router will return Bell's DNS resolver and all DNS requests from the PVR will now succeed.

                            There was a firmware update on these machines that are now trying to resolve:
                            discovery.iptv.microsoft.com. 300 IN    A      10.2.76.132

                            If this doesn't resolve properly, the PVR doesn't boot anymore.

                            1 Reply Last reply Reply Quote 0
                            • A
                              aasimenator
                              last edited by

                              Hello everyone,

                              I have a question, will this kind of setup also work with Bell "Take the Hill - FTTB" ?

                              my Client has a Bell Connection Hub with Internet Only. The Router has limited control / functionality so i finally bought a pfSense SG4860 router.

                              I have been trying to get it to work but i am unable to, Bell Customer support people are not helping… When i asked them if i need to configure VLANs or anything else they said no.

                              Currently I have the connection going like this...

                              Fiber Box > Connection Hub > Switches > Desktops & servers

                              I would like to replace the connection hub with the pfSense router.

                              Does anyone have any idea on how do i get this done? Does the FTTB follow the same configuration as FTTH which the OP has setup? am i asking in the wrong section  :-X

                              Thanks in Advance.

                              Aasim

                              1 Reply Last reply Reply Quote 0
                              • T
                                techanalyst
                                last edited by

                                Trying to accomplish this with a Cisco ASA and a pair of Cisco 3850s

                                Any pointerS?

                                1 Reply Last reply Reply Quote 0
                                • B
                                  befrenchy
                                  last edited by

                                  @zax123:

                                  Hi all,

                                  I thought I'd post this for all to see as others may be interested in how I finally got this working.

                                  My mission was to replace the Bell Home Hub 2000 router which is a rather in-flexible device considering that I have 175mbps/175mbps service.  I wanted to replace it with a pfSense box I built on an APU.

                                  After doing some reading, I realized that Bell passes both internet and IPTV on one network wire using VLANs coming off the ONT (Optical Network Terminator) box.

                                  They use VLAN 35 for internet and PPPoE authentication on this VLAN and VLAN 36 for IPTV with DHCP.

                                  The steps to get internet working are quite simple.  You create a VLAN at 35 on the external interface that connects to the one active port on the ONT:
                                  .

                                  While you're in there, create a VLAN at 36 on the same interface for the IPTV connection.

                                  Then assign that VLAN to an interface and enable it and set it to use PPPoE authentication:

                                  That's pretty much all you need to do for internet.  pfSense does the NATing and routing setup for you automatically.

                                  Getting IPTV to work is a little more involved.

                                  First assign the VLAN 36 to an interface, and set it to DHCP:

                                  Your automatic gateways will look like this:

                                  Then set up a static route for 10.0.0.0/8 to go to the gateway discovered by DHCP on the IPTV WAN interface:

                                  Then set an advanced option on the LAN interface and the WAN-IPTV interface in the pass all firewall rules:


                                  Finally, set up IGMP proxying as such:

                                  If you've done everything correctly, you likely don't even need to restart pfSense, it'll just start working!

                                  If anyone has any questions about this, let me know.

                                  Robert

                                  Is this setup still working for you? I just got my Fibe Internet and TV yesterday and trying to set this up as you do but I can't get the PPPoE interface to come up. Has anything changed at all in the setup?

                                  1 Reply Last reply Reply Quote 0
                                  • S
                                    shaqan
                                    last edited by stephenw10

                                    Why would you mess around using IGMP proxy? What's wrong with simply bridging the IPTV-related interfaces together and simply passing the traffic trough pfSense? As far as I can tell, all (and there is a bunch of 'em) IPTV related services work.

                                    My setup (Northern-European/Scandinavian ISP Telia or Telia Sonera). IPTV coming in tagged as VLAN4, Internet traffic is left untagged

                                    Interfaces followed by logic:
                                    IPTV_INT - Virtual interface derived from VLAN4.
                                    IPTV_EXT - Physical NIC, for connecting the pfSense box and ISP-provided TV set-top box.
                                    IPTV_BR - For bridging the two above and requesting DHCP

                                    Interface assignments (bigger picture under thumbnails)
                                    interfaces.png

                                    Configuring IPTV VLAN4
                                    vlan4.png

                                    IPTV_EXT
                                    iptvext.png

                                    IPTV_IN
                                    iptv_int.png

                                    IPTV bridging. No Advanced settings used.
                                    iptvbridge.png

                                    IPTV_BR
                                    iptv_br.png

                                    Grouped all the IPTV-related interfaces together
                                    grouptv.png

                                    Firewall rules IPTV_INT/IPTV_EXT/IPTV_BR are all the same, nothing defined. Rules are under group tab "TV"
                                    rules1.png

                                    Firewall rules TV
                                    tvrules.png

                                    'allowing' base rule more precisely
                                    Part I
                                    r1.png
                                    Part II (below that, everything is 'by default')
                                    r2.png

                                    Don't think there's anything else left to do.. If pictures are loading slowly, let me know. I'll find some other host and modify the post accordingly.

                                    tShaperT 1 Reply Last reply Reply Quote 1
                                    • S
                                      singerie
                                      last edited by

                                      I did a fresh install recently, and i'm a bit lost for some settings …

                                      I added the 2 domain override here : https://192.168.5.1/services_unbound_overrides.php

                                      Domain IP Description Actions
                                      bell.ca 10.2.127.228
                                      bell.com 10.2.127.228

                                      but i'm a bit lost with those setings ...

                                      rebind-domain-ok=bell.ca
                                      rebind-domain-ok=bell.com

                                      dhcp-option=br1,6,10.2.127.228

                                      in what page or config file do i enter those settings ?

                                      Also, my iptv wan interface is opt2, so I would replace br1 with opt2 i guess ?

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                                      • I
                                        infologikcell.com
                                        last edited by

                                        Hi , brilliant post ! , I was looking for this a while now … however, Im still missing  If I read this correcyly , the two VLANs(35 &36) goes to the same  WAN interface ? ,  then how can you diferentiate traffic ? there got to be some  kind of switch (one port goes to VLAN35 and the other directly  to IPTV ?

                                        can you elaborate more on this setup  i.e. traffic coming in on VLAN35 goes out on interfacce X and traffic incoming from VLAN36 goes to interface Y  ?

                                        Thank You

                                        1 Reply Last reply Reply Quote 0
                                        • S
                                          singerie
                                          last edited by

                                          @info@logikcell.com:

                                          Hi , brilliant post ! , I was looking for this a while now … however, Im still missing  If I read this correcyly , the two VLANs(35 &36) goes to the same  WAN interface ? ,  then how can you diferentiate traffic ? there got to be some  kind of switch (one port goes to VLAN35 and the other directly  to IPTV ?

                                          can you elaborate more on this setup  i.e. traffic coming in on VLAN35 goes out on interfacce X and traffic incoming from VLAN36 goes to interface Y  ?

                                          Thank You

                                          With the current bug (https://redmine.pfsense.org/issues/6099) i would suggest to skip vlan for now …. I have a 4 port gigabit intel (+- 75$ on ebay) .... 1 wan port, 1 lan port, 1 wanfibe port, and 1 lanfibe port. for this to work, you will probably need a managed switch that support vlan (until the bug is solved, then you will be able to run a cat5/6 cable directly between your pfsense & ONT).

                                          the port between the managed switch & ONT will have to be tagged with vlan 35 & 36, then on different port, you setup 2 access port, 1 with vlan 35, and the other on vlan 36.

                                          1 Reply Last reply Reply Quote 0
                                          • D
                                            djstiky
                                            last edited by

                                            Hi Guys,

                                            I just switched to Bell for Gigabit Internet + TV + home phone and was wondering what is the best way to set up pfSense with the Home Hub 3000 (HH3000) which is the current model they are installing (FTTH).
                                            Would want to use the iOS / TvOS apps as well.
                                            I currently have a pfSense box with 2 network cards (1 for WAN and 1 for LAN), a Wifi access point and a unmanaged switch.
                                            An updated guide would be great!

                                            Thank you!

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