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    X11SBA-LN4F vs A1SRi-2558F

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    • E
      Engineer
      last edited by

      @endy66:

      @Engineer:

      Yes, appears to be a hardware issue.  Talking to ldean, SuperMicro has stated that the board has been updated to hardware revision 1.02 and the remaining 1.01 boards were to be changed (ECO) to the same level via modification.  Seems that they have not done them all yet if you have received one.

      Is your hardware level 1.01?

      Do i find the Revision number on the board itself? I will check that. The shop, which sells the board, have many pieces on stock, so i think this would be an older delivery. Then the only way is to send it back? If so, does this goes back directly to supermicro or via my Reseller?

      Unless you can get your reseller to swap out to a 1.02 board, you'll need to get in contact with SuperMicro and request an RMA.  You might open a tech support ticket up first and reference this thread as well as Ken Huang of SuperMicro.  He should know the details by now.

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      • E
        endy66
        last edited by

        I have some good and some bad news. First, i have read from another user with the same problem. He let change the board to the new revision, but he still has the same problems. They did not occur as many as before, but they ar present. He said, its because the cheap pci-e switch on the board. Thats the bad news.

        Now the good news. On my pfsense, i have increased the mbuf size to one million, with 8gb ram that should not be a problem. I have did this last sunday evening, so 3 days before. Today i checked my logs (logging to external syslog server), and there was NO ONE entry about whatchdog timeout. Before the increase of the mbuf size, i had to wait only a few hours. I will see whats happen the next days.

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        • E
          Engineer
          last edited by

          @endy66:

          I have some good and some bad news. First, i have read from another user with the same problem. He let change the board to the new revision, but he still has the same problems. They did not occur as many as before, but they ar present. He said, its because the cheap pci-e switch on the board. Thats the bad news.

          Now the good news. On my pfsense, i have increased the mbuf size to one million, with 8gb ram that should not be a problem. I have did this last sunday evening, so 3 days before. Today i checked my logs (logging to external syslog server), and there was NO ONE entry about whatchdog timeout. Before the increase of the mbuf size, i had to wait only a few hours. I will see whats happen the next days.

          My board would timeout between 1 hour and 4 days, depending on load.  That is bad news about the board revision still doing it.  My board has been up 50+ days since the correction with no timeouts.

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          • E
            endy66
            last edited by

            Day 4 without any issue. I will check that for the next few days and will report here, but it seems to look not bad:)

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            • E
              endy66
              last edited by

              After 13 days without any Watchdog timeout, i can say that the Problem is solved for me, by increasing the mbuf size to 1000000. I hope it stays stable:)

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              • E
                Engineer
                last edited by

                @endy66:

                After 13 days without any Watchdog timeout, i can say that the Problem is solved for me, by increasing the mbuf size to 1000000. I hope it stays stable:)

                Interesting.  I had the same mbuf size of 1000000 and still had the watchdog timeouts.  Regardless, up over 60 days since the board has been 'repaired' (whatever that means from SuperMicro).

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                • E
                  endy66
                  last edited by

                  Tomorrow i will install my new 500Mbit/s Cable Connection and make some Tests, hope there will be no Watchdog Timeouts. Does this Problem also occur on the A1SRi-2558F Board or is this only on the X11SBA-LN4F?

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                  • E
                    Engineer
                    last edited by

                    @endy66:

                    Tomorrow i will install my new 500Mbit/s Cable Connection and make some Tests, hope there will be no Watchdog Timeouts. Does this Problem also occur on the A1SRi-2558F Board or is this only on the X11SBA-LN4F?

                    I know it happens on the X11SBA-LN4F and X11SBA-F (from what I've read) but have saw nothing on the 2558F board.

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                    • JailerJ
                      Jailer
                      last edited by

                      Still watching this thread closely. This board is everything I'm looking for but if the timeout issue doesn't get resolved I won't go ahead with it.

                      Gonna have to wait for a bit anyway. Life gets in the way and we are on a spending moratorium until jr's medical bills stop rolling in.  :-\

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                      • E
                        endy66
                        last edited by

                        Ok after a lot of testing, the watchdog timeouts are still here :(. Is this problem related to the x64 platform? I havent tested the x86 version of pfsense on this board yet, but if no one with these problems have done it, i can test it.

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                        • C
                          cmb
                          last edited by

                          @endy66:

                          Ok after a lot of testing, the watchdog timeouts are still here :(. Is this problem related to the x64 platform?

                          No. I'd try 2.3, the newer drivers may fix.

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                          • E
                            endy66
                            last edited by

                            @cmb:

                            @endy66:

                            Ok after a lot of testing, the watchdog timeouts are still here :(. Is this problem related to the x64 platform?

                            No. I'd try 2.3, the newer drivers may fix.

                            Ok, then i will install the newest build now and test it. Will report later, if the newer included drivers fix the problem.

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                            • E
                              endy66
                              last edited by

                              So, i have tested with the newest 2.3 build, but still the same issue. The watchdog times out. I think there is no other solution, as to RMA the board.

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                              • ?
                                Guest
                                last edited by

                                I think there is no other solution, as to RMA the board.

                                Did you try out high up the mbuf size? Could be a solution but is also based on the
                                amount of RAM inside of your pfSense box! If to less RAM is there after doing so, you
                                will end in a booting loop. With 8 GB you will be fine using 500.000 or 1.000.000.
                                Could solve it, but is not a must be!

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                                • E
                                  endy66
                                  last edited by

                                  @BlueKobold:

                                  I think there is no other solution, as to RMA the board.

                                  Did you try out high up the mbuf size? Could be a solution but is also based on the
                                  amount of RAM inside of your pfSense box! If to less RAM is there after doing so, you
                                  will end in a booting loop. With 8 GB you will be fine using 500.000 or 1.000.000.
                                  Could solve it, but is not a must be!

                                  Yes i tried that. It works a Little bit better, but the timeout is still here on high load.

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                                  • E
                                    endy66
                                    last edited by

                                    Today, i searched the exact specs from my previous board, which i used as a pfsense box. It was a Supermicro X10SBA, which uses a Intel i210-AT chipset for the NICs…EXACTLY the same chipset, which is on the X1SBA-LN4F. So, how is it possible, that there are such problems (e.g. the "watchdog timeouts") on the newer board, which contains rhe same NIC chipset? On the older X10SBA i had NEVER suvh problems, this board was running over 1 year without any issue, since the first day i set up pfsense.

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                                    • E
                                      Engineer
                                      last edited by

                                      @endy66:

                                      Today, i searched the exact specs from my previous board, which i used as a pfsense box. It was a Supermicro X10SBA, which uses a Intel i210-AT chipset for the NICs…EXACTLY the same chipset, which is on the X1SBA-LN4F. So, how is it possible, that there are such problems (e.g. the "watchdog timeouts") on the newer board, which contains rhe same NIC chipset? On the older X10SBA i had NEVER suvh problems, this board was running over 1 year without any issue, since the first day i set up pfsense.

                                      It's not the i210-AT that's the issue from what we can tell.  Port 1 is fine.  It's ports 2,3 and 4 that have the issues.  It was posted very early in the thread that ports 2,3 and 4 are connected to the PCIe lanes via a PCIe switching chip, the Pericom 608GP.  It seems there is some sort of hardware design issue in the original board that causes the watchdog timeouts on the 3 ports attached to the 608GP.  Whatever the issue, SM states that a hardware modification was done (don't specify on what) which corrects the issue.  Have been up 70 days with no issues after getting my board back.

                                      Now if the X10SBA uses the Pericom 608GP chip, it would seem that SuperMicro didn't make the same mistake on that board as they did on the X1SBA-L / LN4F boards.

                                      Edit:  the X10SBA uses the PLX_PEX8605 PCIe switching chip, not the Pericom 608GP.  Looks like that's the difference between the board with timeouts vs the one without.

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                                      • E
                                        endy66
                                        last edited by

                                        Ok that makes sense, thank you for the clarification.

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                                        • N
                                          nib01
                                          last edited by

                                          As I'm reading all the comments here in this thread, am becoming more and more confused as time goes on.

                                          Between the two boards X11SBA-LN4F vs A1SRi-2558F, please give your final thoughts. Quick assist and AES-NI is a must, and this will be deplolyed on small lab/office (Plex, NAS, 5x AP, VMwares, 5x PCs, 5x wireless devices, etc).

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                                          • ?
                                            Guest
                                            last edited by

                                            Between the two boards X11SBA-LN4F vs A1SRi-2558F, please give your final thoughts.

                                            Take a SG-4860, SG-8860 or XG-2758 1U & mSATA and thats it.

                                            Quick assist and AES-NI is a must,

                                            AES-NI is still working and Intel QuickAssist is coming in 2016 as it is known until today.

                                            • Link1
                                            • Link2

                                            and this will be deplolyed on small lab/office (Plex, NAS, 5x AP, VMwares, 5x PCs, 5x wireless devices, etc).

                                            It is all about what functions, options, services will be used or offered and which packets will be installed
                                            and what Internet connection speed is in usage. Also a smaller office with the need of a real UTM device
                                            will be on the need of much more power then pfSense as a pure firewall and the captive portal is. And
                                            on top of this there are many other points that would be jumping in on top of this, likes perhaps if the
                                            DMZ and LAN switch are capable of 10 GbE or are sorted with SFP+ ports you would perhaps more lucky
                                            with the XG-2758 1U rack mount version only as an example. But for Internet speed under 1 GBit/s and
                                            pfSense as a pure firewall only the SG-2440 would perhaps enough. Who knows, tell us more about your
                                            use case please.

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