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    New installation of 2.2.6 (also tried beta 2.3) no internet, but ping works

    Scheduled Pinned Locked Moved Problems Installing or Upgrading pfSense Software
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    • OceanwatcherO Offline
      Oceanwatcher
      last edited by

      So… Installed 2.3RC and got the same result. It is really confusing as I have been using pfSense for several years and it is the first time I am experiencing this.

      One possibility I need to check is if the line I am on has any restrictions. They use access lists here, and I will ask for an IP address that is completely without any restrictions. Just to be sure.

      I am also wondering if there could be any problems with their DHCP server. That would also explain any trouble. So I will look for a program I can run on Win7 to test the DHCP server. Any suggestions?

      Regards,

      Oceanwatcher
      2x SuperMicro 8core w/ 8 GB RAM running v. 2.3.1 - will eventually set them up with failover

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      • johnpozJ Offline
        johnpoz LAYER 8 Global Moderator
        last edited by

        Can you resolve names? No.

        Out of the box pfsense both 2.2.6 and 2.3 use resolver mode… So does not matter what dns you put in pfsense general setup.. Its going to use unbound to resolve, not forward.  So if your network is blocking direct outbound access to 53 udp/tcp and your only allowing access to known public dns, or your own internal dns server your going to have problems.

        Try changing pfsense to forwarder mode (dnsmasq)or enable forward mode in unbound.  And point to whatever dns server you want pfsense to use..

        An intelligent man is sometimes forced to be drunk to spend time with his fools
        If you get confused: Listen to the Music Play
        Please don't Chat/PM me for help, unless mod related
        SG-4860 24.11 | Lab VMs 2.8, 24.11

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        • H Offline
          hda
          last edited by

          Resolver/Unbound is very early and fast up during (re)boot, that's to say when your WAN is not connected yet (MoDem, PPPoE, etc.) Then you experience no DNS. So you have to restart Resolver/Unbound.

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          • OceanwatcherO Offline
            Oceanwatcher
            last edited by

            Another thing that confuses me is that when I click on save to save a change, most times it takes 1-2 minutes to update a setting.

            I did a factory reset now and turned on DNS Query Forwarding. I also enabled "Do not use the DNS Forwarder as a DNS server for the firewall". And now it works.

            But is this normal?

            Regards,

            Oceanwatcher
            2x SuperMicro 8core w/ 8 GB RAM running v. 2.3.1 - will eventually set them up with failover

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            • johnpozJ Offline
              johnpoz LAYER 8 Global Moderator
              last edited by

              no its not normal, resolver should work out of the box unless there is something in your connectivity that blocks dns to the public internet.  Resolver needs to be able to talk to all the roots and tlds and any and all authoritative name servers for whatever domain your looking for..  If you have something that blocks this then yeah the resolver is going to fail.

              In such case you need to fix that connectivity, or use forwarder mode to some dns that your allowed to talk to that can resolve for you.  Out of the box pfsense should only talk to itself for name resolution, which will then either use resolver or forwarder mode how you have configured it and be able to resolve records you have setup in pfsense.

              To be honest the only dns you should see in pfsense is pointing to 127.0.0.1, this is all that should be required in a normal setup using the resolver (unbound)

              An intelligent man is sometimes forced to be drunk to spend time with his fools
              If you get confused: Listen to the Music Play
              Please don't Chat/PM me for help, unless mod related
              SG-4860 24.11 | Lab VMs 2.8, 24.11

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              • OceanwatcherO Offline
                Oceanwatcher
                last edited by

                Exactly. I have used pfSense for years and not seen this before. I have to wait until tomorrow to talk to a colleague about the line here. Will get back.

                Probably a result of the same problems - I am gettting "Unable to check for updates" in the dashboard.

                Regards,

                Oceanwatcher
                2x SuperMicro 8core w/ 8 GB RAM running v. 2.3.1 - will eventually set them up with failover

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                • johnpozJ Offline
                  johnpoz LAYER 8 Global Moderator
                  last edited by

                  Yeah I would assume so too if pfsense can not resolve shit, it wouldn't be able to check for updates either ;)

                  An intelligent man is sometimes forced to be drunk to spend time with his fools
                  If you get confused: Listen to the Music Play
                  Please don't Chat/PM me for help, unless mod related
                  SG-4860 24.11 | Lab VMs 2.8, 24.11

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                  • OceanwatcherO Offline
                    Oceanwatcher
                    last edited by

                    Got confirmation today that it is not possible to use any other DNS than the two on campus. External DNS'es are blocked - or rather, the port is blocked. Which should be fine, I guess.

                    Will this impact pfSense in any way?

                    Also, have you seen this thread? https://forum.pfsense.org/index.php?topic=109179.0

                    Looks very similar to what I am experiencing.

                    Regards,

                    Oceanwatcher
                    2x SuperMicro 8core w/ 8 GB RAM running v. 2.3.1 - will eventually set them up with failover

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                    • johnpozJ Offline
                      johnpoz LAYER 8 Global Moderator
                      last edited by

                      well if all you can use is your dns on your network, then yeah resolver would not be an option for you… You would have to forward to these dns servers you can get to resolve for you.

                      An intelligent man is sometimes forced to be drunk to spend time with his fools
                      If you get confused: Listen to the Music Play
                      Please don't Chat/PM me for help, unless mod related
                      SG-4860 24.11 | Lab VMs 2.8, 24.11

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                      • OceanwatcherO Offline
                        Oceanwatcher
                        last edited by

                        So, anything in particular I should turn on or off?

                        Also, how do I get the update to work in an environment like this?

                        Regards,

                        Oceanwatcher
                        2x SuperMicro 8core w/ 8 GB RAM running v. 2.3.1 - will eventually set them up with failover

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                        • johnpozJ Offline
                          johnpoz LAYER 8 Global Moderator
                          last edited by

                          Update works fine like that, you just need to point pfsense itself to its own forwarder.  I personally would just turn off the resolver and enable the forwarder dnsmasq its forwarding features are better than unbound because it can be set to send to all of them and use the fastest response.

                          An intelligent man is sometimes forced to be drunk to spend time with his fools
                          If you get confused: Listen to the Music Play
                          Please don't Chat/PM me for help, unless mod related
                          SG-4860 24.11 | Lab VMs 2.8, 24.11

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                          • OceanwatcherO Offline
                            Oceanwatcher
                            last edited by

                            The firewall is now fully up and running. Thank you very much johnpoz for your help!

                            We are using 2.3.1 now on this hardware:

                            https://www.supermicro.nl/products/system/1U/5018/SYS-5018A-FTN4.cfm

                            One thing that had me scratching my head for a while was that when I installed pfSense, things were working ok. Then I set up fixed IP and it did not work. My very silly mistake was that for some reason, /32 is standard when setting manual IP. After changing to /24 things were working again.

                            Also, as mentioned above, we had to use the campus DNS'es.

                            So far, things are working smooth. I also hope we can get a feed from our broadcast clock that is synced to GPS so our whole network will be completely in sync with the clocks on the walls. But that is a project for another day - as well as setting up a second firewall as redundancy.

                            Regards,

                            Oceanwatcher
                            2x SuperMicro 8core w/ 8 GB RAM running v. 2.3.1 - will eventually set them up with failover

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                            • johnpozJ Offline
                              johnpoz LAYER 8 Global Moderator
                              last edited by

                              As to the /32 - well it has to default to something.  So it could be either a non viable option like select me I guess, or some other mask.  What do you feel should be the default mask?  /24 - while that might be common on a lan side interface, normally that wouldn't be correct for a static wan..  I would guess something smaller for a common public IP range.

                              When setting a static IP it would seem realistic to expect the person setting it to validate they are are indeed setting the correct mask for their use ;)

                              Glad you got it sorted..  I would assume you can query your campus ntp via unicast as well, and not just rely on broadcast.  I don't see a way in the gui to select broadcastclient mode.. Guess it would always be viable to edit the ntp conf directly vs using the gui, but this is normally not a good idea.  Such edits don't normally survive service restarts unless you edit the actual pfsense files that start and stop the services - which these do not survive updates to pfsense, etc.

                              Would seem odd they would only provide broadcast as a means of sync to ntp.

                              An intelligent man is sometimes forced to be drunk to spend time with his fools
                              If you get confused: Listen to the Music Play
                              Please don't Chat/PM me for help, unless mod related
                              SG-4860 24.11 | Lab VMs 2.8, 24.11

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