PfSense 2.3 LAN interface stops routing traffic - stops working after 2 or 3 day

OLBaID

Hello add me + as well, recently upgraded hardware from an ALIX to a SuperMicro SBE200-9B with 4 IGB NICs, I am getting the watchdog timeout error as well on the new hardware (not on the ALIX) as the LAN IGB1 will drop randomly every few days:

https://dl.dropboxusercontent.com/u/42296/SuperMicroPfsense.JPG

Doing some research prior to finding this thread I found:

https://doc.pfsense.org/index.php/Disable_ACPI

Now reading this I can try to disable the other cores for now. Hoping there is a solution soon.

Love PFsense for many years, cant say that enough!

breakaway

I'm getting this as well. Most of my pfSense are virtual machines running on VMWare ESXi.

I use pfSense for building site-to-site IPSEC tunnels (Blowfish encryption).

In my case it's happening when I see heavy loads across the IPSEC tunnel (this is normally at night, for running backups).

It appears traffic stops completely on the LAN interface. If I look on the console, I see "em0: Watchdog timeout – resetting" or something to that effect (where em1 is my LAN interface).

For encryption, I use Blowfish 256 bit with a SHA512 Hash Algorithm. DH Group Phase 1 - 8192 bit.

For phase 2, I use ESP with Blowfish 256 bit with a SHA512 Hash Algorithm. PFS key group 18 - 8192 bit.

After reducing the DH Key Group + PFS Key Group to to 14 - 2018 bit I have noted an increase in stability (it hasn't locked in about a week). I've just applied this "workaround" on a few other machines I manage, I will report back on this.

j.koopmann

I am afraid this did not do the trick. It happened again yesterday evening. So I disabled Cores 1,2,3 with

hint.lapic.1.disabled=1
hint.lapic.2.disabled=1
hint.lapic.3.disabled=1

and rebooted. This morning: LAN was dead once again. I logged in on the serial console, did

ifconfig igb2 down
ifconfig igb2 up

and 5-10 seconds later everything else was back online. I noticed tons of

ifa_add_loopback_route: insertion failed: 17

in dmesg however. dmesg also said

cpu0 (BSP): APIC ID: 0
cpu (AP): APIC ID: 1 (disabled)
cpu (AP): APIC ID: 2 (disabled)
cpu (AP): APIC ID: 3 (disabled)

So I assume the cores ARE disabled! Something else going on? What do you pfsense gurus want me to do/debug the next time it happens?

Regards,
JP

cmb

@j.koopmann:

I am afraid this did not do the trick. It happened again yesterday evening. So I disabled Cores 1,2,3 with

hint.lapic.1.disabled=1
hint.lapic.2.disabled=1
hint.lapic.3.disabled=1

and rebooted. This morning: LAN was dead once again. I logged in on the serial console, did

ifconfig igb2 down
ifconfig igb2 up

and 5-10 seconds later everything else was back online.

That all looks correct. The only really solid confirmation I have that it fixes it is with em and re NICs. They're single-queue, where igb is multi-queue, so it's possible there's more to it in the igb case. igb's num_queues could be set to 1, but that has a pretty significant impact on achievable top end throughput.

an ifconfig down and up of the interfaces with SMP doesn't do anything that I've seen, the fact the network comes back with that suggests it's "better" than before. Not that dead is any better than dead.

j.koopmann

Only that the ifconfig down/up stuff even worked before I disabled the cores… :-)

I now have a cronjob that checks the LAN interface every minute and if it cannot ping internal systems restarts the interface and logs it to system.log. If you need me to run additional debugs: Go ahead please! :-)

Regards,
JP

erdmensch

Thank you for this workaround!

Disabling the CPUs seems to solve my problems for the moment.

On my Supermicro MBD-X7SPA-HF with Quad em pcie card, using multiple vlans and ipsec tunnels:

Traffic on vlan Interfaces dead after some time. From 15min up to a few hours at most.
Wan and pfsense still responding
Reboot solves the problem (multiple times a day)

Same behaviour with a replacement asrock Q1900M and Quad em card.

Other observations:

Old alix 2d13 runs fine with the same vlan/ipsec setup (very slow, but ok as backup).

2 boxes with a gigabyte j1900n-d3v also run fine without disabling the cores:

using the onboard re interfaces
they also have some ipsec tunnels
they do not have vlan interfaces

covex

@j.koopmann:

Only that the ifconfig down/up stuff even worked before I disabled the cores… :-)

I now have a cronjob that checks the LAN interface every minute and if it cannot ping internal systems restarts the interface and logs it to system.log. If you need me to run additional debugs: Go ahead please! :-)

Regards,
JP

hey jp, could you share the script for that cron job?
in my case alix apu box stays up, no problems with it. sg2440 locked up once and soekris 6501 locks every couple days.

j.koopmann

Sure..


#!/usr/local/bin/perl

use Net::Ping;
use Sys::Syslog;

$server_to_ping="192.168.1.1";
$server_to_ping2="192.168.1.2";

sub check_ping_server
{
$host_alive=1;
$ping=Net::Ping->new('icmp');
if( $ping->ping($_[0]) ) { $host_alive=1;}
 else  {$host_alive=0;}
return $host_alive;
}

if(!check_ping_server($server_to_ping) && !check_ping_server($server_to_ping2))
    {
    system("ifconfig igb2 down");
    system("sleep 2");
    system("ifconfig igb2 up");
    system("sleep 5");
    openlog("checkigb2", "ndelay", LOG_USER);
    syslog('notice', 'IP check failed, igb2 restarted');
    closelog();
    }
    else
    {
      openlog("checkigb2", "ndelay", LOG_USER);
      syslog('notice', 'IP check ok');
      closelog();
    }

exit;

Not the best piece of coding but it seems to do the trick.

Regards,
JP

OLBaID

Hi been tracking the bug (thanks CMB!):

https://redmine.pfsense.org/issues/6296

A comment on the bug tracker had this link:

https://forum.pfsense.org/index.php?topic=107471.msg602590#msg602590

This user disabled the following in System/ Advanced / Networking:

I had all enabled:

Disable hardware checksum offload
Disable hardware TCP segmentation offload
Disable hardware large receive offload

Can anyone else here confirm if this helps if they are experiencing the issue (I am working to get this hardware back online soon to test myself)

Not trying to muddy any waters, but hoping for a fast resolution.

Thanks

erdmensch

I had these options disabled even before the upgrade to 2.3.
Only disabling the CPU cores solves the issue for me.

jeffvfren

I'm having the same issue. Disable CPU cores, still under monitoring.
Hopefully the fix release asap.

Update:
It does not work for me, the issue just happen again.

h311m4n

Add us to the list as well.

We have a virtual pfsense cluster on our DRC site with and ipsec tunnel to our prod site. Since the update, we've had constant crashes from the master on the DRC site.

It has been stable for the past 2-3 days now, but with a VCENTER session open, I see a constant CPU usage warning on the master on the other side. We have done the CPU workaround too but as soon as we launch our VEEAM replications, we can be pretty much sure that the ipsec tunnel will fall. Def looks like all the UDP traffic is basically doing a DOS…

cmb

We're still working on tracking this down. Have it narrowed down to something in our IPsec changes (which are just back-ports from FreeBSD -CURRENT), but that's still 80 change sets potentially related.

h311m4n

@cmb:

We're still working on tracking this down. Have it narrowed down to something in our IPsec changes (which are just back-ports from FreeBSD -CURRENT), but that's still 80 change sets potentially related.

Good to know you're working on it! :)

marcvb

We also are having this problem with 2.3 , it happens each week.
We use multiple ipsec connections.
The pfsense is inside a vmware.
2Gb ram
4 cores

I think the state table size is also bigger: 82% (165500/201000)
When i want to open the state table it also crashes Allowed memory size of 268435456 bytes exhausted.
I will put more ram in the system when i have a downtime window.

–--
Yes i got my down window upgraded the ram to 4Gb, can now view the states without any problem.

j.koopmann

Happened again today twice but with different details.

LAN went down. For whatever reason my script doing ifconfig down and up did not help. I tried manually with no luck. Retried and introduced longer sleep between down and up and then it worked. This was the first crash in several days.
appr. 60 minutes later LAN was down again. However this time I did not even manage to get any result on the serial console. I had to power down/up. No core dump I was able to find however after login I saw a crash and uploaded it. not sure if it is related. I would say it happened around the time of (1).


Fatal trap 12: page fault while in kernel mode
cpuid = 0; apic id = 00
fault virtual address	= 0x0
fault code		= supervisor read data, page not present
instruction pointer	= 0x20:0xffffffff80d22566
stack pointer	        = 0x28:0xfffffe001a38c590
frame pointer	        = 0x28:0xfffffe001a38c770
code segment		= base 0x0, limit 0xfffff, type 0x1b
			= DPL 0, pres 1, long 1, def32 0, gran 1
processor eflags	= interrupt enabled, resume, IOPL = 0
current process		= 12 (irq260: igb2:que 0)
version.txt06000025412713111367  7616 ustarrootwheelFreeBSD 10.3-RELEASE #31 01118b4(RELENG_2_3): Thu Apr 28 03:57:55 CDT 2016
    root@ce23-amd64-builder:/builder/pfsense/tmp/obj/builder/pfsense/tmp/FreeBSD-src/sys/pfSense

Regards,
JP

jswope

I have 5 locations and we use the Dell R210 servers all sites except 2 have this issue. Only difference between them are Internet Service Providers.

Site 1 R210 Charter Fiber no issues

Site 2 AT&T LTE charter fiber bo issues

Site 3 Charter Fiber issues every 2-3 days watchdog error no lan routing

Site 4 charter coax internet issues every 3-days

marcvb

A other firewall of us got stuck just now, when i looked at the console it was showing a different wan adres.
It seems to have been reverted to a private, will take a screenshot next time.

cmb

We seem to have a fix for this. It's not yet merged into the source tree, but will be soon.

@jswope:

I have 5 locations and we use the Dell R210 servers all sites except 2 have this issue. Only difference between them are Internet Service Providers.

It's not universal or even close to it or we wouldn't have released with the issue. Not ISP-specific. Just happens the traffic profile of some systems will encounter it. Certain UDP streams is what triggers it.

afreaken

@cmb:

We seem to have a fix for this. It's not yet merged into the source tree, but will be soon.

@jswope:

I have 5 locations and we use the Dell R210 servers all sites except 2 have this issue. Only difference between them are Internet Service Providers.

It's not universal or even close to it or we wouldn't have released with the issue. Not ISP-specific. Just happens the traffic profile of some systems will encounter it. Certain UDP streams is what triggers it.

Do you have an ETA?