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    APU2 crashing often

    Scheduled Pinned Locked Moved General pfSense Questions
    13 Posts 6 Posters 3.2k Views
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    • C Offline
      chillr
      last edited by

      Thanks for looking into this for me, would it be a fair assumption that the main cause is most likely hardware?

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      • jimpJ Offline
        jimp Rebel Alliance Developer Netgate
        last edited by

        #1 and #3, it's possible, hardware/drivers/BIOS, but #2 is likely not hardware.

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        • H Offline
          hda
          last edited by

          I've got a new APU2 board that is crashing every day or so and would like some help figuring out what the cause may be.

          You could assure the board also with a mSata disk & Linux(i.e. Debian).

          And what is your experience with 2.3 ?

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          • C Offline
            chillr
            last edited by

            Haven't tried 2.3.

            2.2.6 is installed on mSATA and have tried two different mSATA SSD's.

            Any recommendations of how to stress test if I install Debian on the hardware?

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            • D Offline
              dugeem
              last edited by

              FYI - I have an apu2b4 with 160120 BIOS and Toshiba mSata SSD and it's running fine with 2.2.6.

              Lightly loaded although it handles between ~2-20k firewall states for incoming requests to my NTP pool server.

              Have you checked your power supply? Seem to remember PC Engines recommending minimum 12V/1.5A.

              How old is your apu2? Do you have both of the board mods? I think one was related to EMI - might be worth checking with PC Engines.

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              • C Offline
                chillr
                last edited by

                Mine's a apu2b4 purchased a couple of weeks back. It has the 160120 BIOS and the power supply is 12V / 2A.

                I'll check with the local supplier regarding the board revision/mods but there is a blue link wire on the rear and green one on the front of the PCB.

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                • ? Offline
                  A Former User
                  last edited by

                  @chillr:

                  Mine's a apu2b4 purchased a couple of weeks back. It has the 160120 BIOS and the power supply is 12V / 2A.

                  I'll check with the local supplier regarding the board revision/mods but there is a blue link wire on the rear and green one on the front of the PCB.

                  We have the same board, the only time I ever have a crash/lockup was on reboot which for me was fixed with some loader.conf settings.

                  But yes, otherwise, same board, same bios and if your power supply is in good working order (I've seen similar problems on raspberry pi's that didn't have enough power)Ā  i'd probably start troubleshooting the msata/board.

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                  • C Offline
                    chillr
                    last edited by

                    Update for anyone interested…

                    I've reset to factory defaults and then manually reconfigured pfsense and can report that the APU2 is no longer crashing, so the problem seems to be with something in my old configuration / restoring my backed up config file.

                    Have also tried both 2.2.6 & 2.3 and both run stable

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                    • J Offline
                      j.koopmann
                      last edited by

                      Hi,

                      I am experiencing something similar. Did you reinstall pfsense completely or simply factory reset and reconfigure? Did you ever find the root cause? What did the crashes look like? Were there various different reasons in the crashes or could you pinpoint it to one or two root causes?

                      Regards,
                      Ā  JP

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                      • C Offline
                        chillr
                        last edited by

                        Hi JP,

                        No I didn't reinstall - just 'Reset to factory defaults' from the console then reconfigured. I didn't investigate any further sorry.

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                        • J Offline
                          j.koopmann
                          last edited by

                          Thanks. Do you still have aes-NI enabled? Looking for anything here….

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