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    Frequent crashes with APU2

    Scheduled Pinned Locked Moved General pfSense Questions
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    • J Offline
      j.koopmann
      last edited by

      Next crash this time under 2.3. However after reboot no crashlogs/dumps… Will keep looking but probably step down to 2.2.6 tomorrow... Need a stable system next week.

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      • J Offline
        JorgeOliveira
        last edited by

        Just out of curiously what are the specs on which you are running pfSense?

        This issue may boil down to an incompatibility with any hardware in the system, so details would be appreciated.

        Regards,
        Jorge M. Oliveira

        My views have absolutely no warranty express or implied. Always do your own research.

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        • J Offline
          j.koopmann
          last edited by

          Sure,

          Standard apu 1c with an msata hdd.

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          • D Offline
            DESIGN-COMPANY
            last edited by

            Have the same problem with version 2.3 and 2.3.1 with APU 1d4 Board AMD G-T40E Processor. Interrupts 50%. No traffic on LAN and WAN.

            Only power off is possible and then power on.

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            • C Offline
              cmb
              last edited by

              The third crash was also a completely different backtrace from the first two. I'm guessing that's some kind of issue after disabling additional cores maybe in combination with https://redmine.pfsense.org/issues/6296

              It's definitely not after upgrading to 2.3.1. I suspect once the root IPsec issue is fixed and you're not disabling the additional cores, the crashes will be gone.

              @DESIGN-COMPANY:

              Have the same problem with version 2.3 and 2.3.1 with APU 1d4 Board AMD G-T40E Processor. Interrupts 50%. No traffic on LAN and WAN.

              https://redmine.pfsense.org/issues/6296

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              • J Offline
                j.koopmann
                last edited by

                Hi cmb,

                just experienced a completely new crash with 2.3, four cores enabled. Looking different as it also gave a backtrace. I uploaded the crash and will give you the details via PM.

                Regards,
                  JP

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                • C Offline
                  cmb
                  last edited by

                  From further review and private conversation, this can be summarized as "frequent crashes with APU2", it has no relation to 2.3 or 2.3.1. Some of the crashes match things people were getting on APU2 with 2.2.6 as well.

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                  • J Offline
                    j.koopmann
                    last edited by

                    Agreed.

                    However: How to proceed (if not in this threat)? PM? A new thread in another forum (and if so which one would be the correct one)?

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                    • C Offline
                      cmb
                      last edited by

                      You can continue here. I'll move the thread since it's not 2.3.1-related.

                      The default for AES-NI is off (with the exception of hardware we sell), which is why that one sticks out at me. In the other thread, it wouldn't have been anything config-related as far as certain features in use or not, so anything hardware-related is what came to mind. AES-NI seems most potentially suspect given the remainder of your config.

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                      • J Offline
                        j.koopmann
                        last edited by

                        Brilliant support (can't really say that enough)!

                        I turned it off, will wait for the next reboot and then see how this behaves.

                        I just checked a config-backup from end of march and to the best of my knowledge aesni was turned on there as well:

                        <crypto_hardware>aesni</crypto_hardware>

                        And as mentioned in the PM the crashes seem to have started in May (or end of April) after several changes to the config but this part was left untouched. Still I will see what happens and let you know!

                        Regards,
                          JP

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                        • J Offline
                          j.koopmann
                          last edited by

                          No change. Still crashing.

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                          • R Offline
                            rhyslewis
                            last edited by

                            @j.koopmann:

                            No change. Still crashing.

                            Curious that temps are not getting high ?.. I had one freeze up as I had incorrectly mounted the heatsink to the APU2C4 case:)

                            Do you have one of these boards –> http://www.pcengines.ch/apu2c4.htm

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                            • J Offline
                              j.koopmann
                              last edited by

                              I do and had thought of that. I was sure to have mounted it correctly but hey it might have loosened. How can I monitor the temperature. Looked for it today but could not find anything.

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                              • J Offline
                                j.koopmann
                                last edited by

                                Ok. I found a module and am logging temp every minute. So far the CPU temp is around 59C which should be well within limits…

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                                • J Offline
                                  JuSt Floppy
                                  last edited by

                                  Hi,

                                  I run 2.3 Update 1 with my APU2 without any problem.
                                  Uptime: 13 Days 02 Hours 32 Minutes 51 Seconds
                                  Following packages are installed:
                                  Backup sysutils 0.4_1
                                  Cron sysutils 0.3.6_2
                                  RRD_Summary sysutils 1.3.1_2
                                  Shellcmd sysutils 1.0.2_2

                                  Temp is always 56.6 °C and very stable.

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