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    Hanging/Crashing every few hours

    Scheduled Pinned Locked Moved General pfSense Questions
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    • K Offline
      kryngle
      last edited by

      does this help at all :

      gateways.log:Jul 26 00:46:16 pfSense dpinger: send_interval 500ms  loss_interval 2000ms  time_period 60000ms  report_interval 0ms  data_len 0  alert_interval 1000ms  latency_alarm 500ms  loss_alarm 20%  dest_addr XX.XX.XX.XX  bind_addr YY.YY.YY.YY  identifier "GW_WAN "

      there are also alot of these :

      dhcpd.log:Jul 27 12:49:32 pfSense dhcpd: DHCPREQUEST for 192.168.2.29 from b0:a7:37:cb:ca:73 via re0: unknown lease 192.168.2.29.

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      • P Offline
        Paint
        last edited by

        @kryngle:

        does this help at all :

        gateways.log:Jul 26 00:46:16 pfSense dpinger: send_interval 500ms  loss_interval 2000ms  time_period 60000ms  report_interval 0ms  data_len 0  alert_interval 1000ms  latency_alarm 500ms  loss_alarm 20%  dest_addr XX.XX.XX.XX  bind_addr YY.YY.YY.YY  identifier "GW_WAN "

        there are also alot of these :

        dhcpd.log:Jul 27 12:49:32 pfSense dhcpd: DHCPREQUEST for 192.168.2.29 from b0:a7:37:cb:ca:73 via re0: unknown lease 192.168.2.29.

        no, the first gateways.log messages are just dpinger (gateway monitor) telling you that you lost your WAN connection

        the dhcp.log issue is also not the cause of this. Are you losing WAN or LAN or both when this issue occurs?

        pfSense i5-4590
        940/880 mbit Fiber Internet from FiOS
        BROCADE ICX6450 48Port L3-Managed Switch w/4x 10GB ports
        Netgear R8000 AP (DD-WRT)

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        • K Offline
          kryngle
          last edited by

          LAN stays up, WAN goes down, and pinging / communicating with pfsense is lost

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          • P Offline
            Paint
            last edited by

            @kryngle:

            LAN stays up, WAN goes down, and pinging / communicating with pfsense is lost

            Can you access the console next time the WAN goes down? I am pretty sure you are getting watchdog timeouts on your WAN ethernet adapter. What type of Realtek adapter are you using? How much traffic are you pushing through your WAN when the interface fails?

            pfSense i5-4590
            940/880 mbit Fiber Internet from FiOS
            BROCADE ICX6450 48Port L3-Managed Switch w/4x 10GB ports
            Netgear R8000 AP (DD-WRT)

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            • K Offline
              kryngle
              last edited by

              When the WAN goes down the box is hanging, accessing the webconfigurater or ssh-ing to the console does not respond.

              The system just crashed in between auto-reboots, and looking at system.log the last entery was midnight last nihgt, which does not seem correct.

              As a another clue, the system is up right now and email/web sites responding, but pings result in immediate time outs

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              • K Offline
                kryngle
                last edited by

                will get the NIC details shortly

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                • P Offline
                  Paint
                  last edited by

                  @kryngle:

                  When the WAN goes down the box is hanging, accessing the webconfigurater or ssh-ing to the console does not respond.

                  The system just crashed in between auto-reboots, and looking at system.log the last entery was midnight last nihgt, which does not seem correct.

                  As a another clue, the system is up right now and email/web sites responding, but pings result in immediate time outs

                  This is probably due to a bad Realtek driver.  Can you turn off the auto reboot? Otherwise, there is no point debugging this

                  pfSense i5-4590
                  940/880 mbit Fiber Internet from FiOS
                  BROCADE ICX6450 48Port L3-Managed Switch w/4x 10GB ports
                  Netgear R8000 AP (DD-WRT)

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                  • K Offline
                    kryngle
                    last edited by

                    I am way from the office ( its a small small company ) for the next week, which is why the auto-reboot is on, the webserver and email server need to be keep up ), when I get back I can turn it off, and reboot when need be

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                    • P Offline
                      Paint
                      last edited by

                      @kryngle:

                      I am way from the office ( its a small small company ) for the next week, which is why the auto-reboot is on, the webserver and email server need to be keep up ), when I get back I can turn it off, and reboot when need be

                      no worries. i've been in your position before - have a nice evening

                      pfSense i5-4590
                      940/880 mbit Fiber Internet from FiOS
                      BROCADE ICX6450 48Port L3-Managed Switch w/4x 10GB ports
                      Netgear R8000 AP (DD-WRT)

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                      • K Offline
                        kryngle
                        last edited by

                        Ok I am back in the office and found the following message reported twice in the console when a crash happened :

                        re0: discard frame w/o leading ethernet header ( len 4294967292 pkt len 4294967292 )

                        does that help?

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                        • C Offline
                          cowburner
                          last edited by

                          I'm going to follow this post intensely, as I have a very similar problem.

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                          • w0wW Offline
                            w0w
                            last edited by

                            @kryngle:

                            Ok I am back in the office and found the following message reported twice in the console when a crash happened :

                            re0: discard frame w/o leading ethernet header ( len 4294967292 pkt len 4294967292 )

                            does that help?

                            Definitely it's not good, but not always causes crash or hang.
                            DO you have polling enabled?
                            Does reverting back to 2.1 solves problem?

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                            • K Offline
                              kryngle
                              last edited by

                              I do not have device polling enabled, is it worth turning on?

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                              • K Offline
                                kryngle
                                last edited by

                                where can I find older versions to try a reversion?

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                                • K Offline
                                  kryngle
                                  last edited by

                                  a new piece of the puzzle -> I was comparing my old config file to the current one line by line and noticed the old config had IPv6 config type for the WAN set to DHCP6 and the LAN set to track the WAN IPv6 Interface.  I updated the new config to match and now when I see

                                  re0 : discard frame w/o leading ethernet header (…....
                                  re2 : watchdog timeout

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                                  • w0wW Offline
                                    w0w
                                    last edited by

                                    @kryngle:

                                    I do not have device polling enabled, is it worth turning on?

                                    No, leave it disabled, it would not help.
                                    http://mirror.transip.net/pfsense/downloads/ look for old version.
                                    See if it helps

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                                    • H Offline
                                      Harvy66
                                      last edited by

                                      Realtek driver claiming a frame was 4GiB in size? Sounds like a driver issue or memory corruption.

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                                      • w0wW Offline
                                        w0w
                                        last edited by

                                        Try do disable driver options (see picture). This is more related to poorly supported faulty driver then hardware issue, but it could be both.

                                        todo.jpg
                                        todo.jpg_thumb

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                                        • K Offline
                                          kryngle
                                          last edited by

                                          Following the suggestion on this thread : https://forum.pfsense.org/index.php?topic=101587.msg617211#msg617211 I set WAN to flowcontrol, master and LAN to master.  This eliminated the watchdog timeout, and reduced the frequency of the discard frame from every 3-4 hours to roughly 11 - 12 hours.

                                          I will try disabling driver options and see what happens

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