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    Watchguard XTM 515

    Scheduled Pinned Locked Moved Hardware
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    • B
      berlyn0963
      last edited by

      Has anyone ever had issues getting the keyboard to work? It doesnt recognize any inputs when installing pfsense so I cant do anything at this point. I tried usb and ps2,.  I must be missing something simple here. Any help at all would be great . Thanks

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      • chpalmerC
        chpalmer
        last edited by

        Ive never been able to get a keyboard to work on the USB ports either.  My guess is it is not supported.

        Do you have a console cable for it?

        Triggering snowflakes one by one..
        Intel(R) Core(TM) i5-4590T CPU @ 2.00GHz on an M400 WG box.

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        • stephenw10S
          stephenw10 Netgate Administrator
          last edited by

          You shouldn't need to use a directly attached keyboard but if you did I would imagine it could only work with a VGA console.

          If you have no input on the serial console that can be a bad flow control setting in the terminal emulator or a bad cable.

          Steve

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          • B
            berlyn0963
            last edited by

            I use keyboards on the pc to which its attached to. I use console cable to usb on the pc. I havent tried direct keyboard to usb on the xtm. I tought that didnt funtion?

            .  I also tried 2 settings for speed in putty and nothing works.  I am really confused.  All i need is to hit down and enter to get it installed on the hard drive. Is there another solution or something im missing?

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            • stephenw10S
              stephenw10 Netgate Administrator
              last edited by

              Have you confirmed that serial console setup with anything else? Witht the original WG OS for example?

              It sounds like either a bad cable (or damaged connector maybe?) or the wrong flow control setting.

              Steve

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              • D
                dlucas46
                last edited by

                @berlyn0963:

                Has anyone ever had issues getting the keyboard to work? It doesnt recognize any inputs when installing pfsense so I cant do anything at this point. I tried usb and ps2,.  I must be missing something simple here. Any help at all would be great . Thanks

                I have managed to use a USB keyboard on an XTM 510, in the BIOS and on the install screens of a full install using serial redirect to putty.  I cannot recall if I did anything (BIOS is still locked) to get it working other than plugging it in.

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