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    Can't obtain external IP on WAN interface

    Scheduled Pinned Locked Moved General pfSense Questions
    13 Posts 3 Posters 10.9k Views
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    • DerelictD
      Derelict LAYER 8 Netgate
      last edited by

      Might need to either clone the MAC address from the Verizon router or call them and have them free it up or do whatever else it is that they do.

      My preference would be to actually fix the problem by calling the ISP and having them do whatever they need to do since the other interface with that MAC address is physically still on the network.

      Chattanooga, Tennessee, USA
      A comprehensive network diagram is worth 10,000 words and 15 conference calls.
      DO NOT set a source address/port in a port forward or firewall rule unless you KNOW you need it!
      Do Not Chat For Help! NO_WAN_EGRESS(TM)

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      • D
        dreadh3ad
        last edited by

        What exactly do they need to do?

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        • DerelictD
          Derelict LAYER 8 Netgate
          last edited by

          Better question for them. They should know everything about what they are providing. Explain to them exactly what you want to do.

          Chattanooga, Tennessee, USA
          A comprehensive network diagram is worth 10,000 words and 15 conference calls.
          DO NOT set a source address/port in a port forward or firewall rule unless you KNOW you need it!
          Do Not Chat For Help! NO_WAN_EGRESS(TM)

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          • D
            dreadh3ad
            last edited by

            They won't provide or validate instructions.  Third party routers are not supported.

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            • DerelictD
              Derelict LAYER 8 Netgate
              last edited by

              Nice.

              Guess that's money well spent.

              Chattanooga, Tennessee, USA
              A comprehensive network diagram is worth 10,000 words and 15 conference calls.
              DO NOT set a source address/port in a port forward or firewall rule unless you KNOW you need it!
              Do Not Chat For Help! NO_WAN_EGRESS(TM)

              1 Reply Last reply Reply Quote 0
              • D
                dreadh3ad
                last edited by

                i may have to pay to have them run ethernet instead of coax.  :(

                I have a feeling its the router config that's fucked up and not the coax connection.

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                • DerelictD
                  Derelict LAYER 8 Netgate
                  last edited by

                  About all I can suggest trying is putting 00:26:b8:16:c0:12 in the MAC Address on Interfaces > WAN and seeing what happens.

                  ISPs really do suck.

                  Chattanooga, Tennessee, USA
                  A comprehensive network diagram is worth 10,000 words and 15 conference calls.
                  DO NOT set a source address/port in a port forward or firewall rule unless you KNOW you need it!
                  Do Not Chat For Help! NO_WAN_EGRESS(TM)

                  1 Reply Last reply Reply Quote 0
                  • D
                    dreadh3ad
                    last edited by

                    I'll give that a shot.

                    Where can I find the DHCP logs for the WAN port and how can I force a release/renew?

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                    • DerelictD
                      Derelict LAYER 8 Netgate
                      last edited by

                      The regular dhcp logs.

                      Status > Interfaces

                      Chattanooga, Tennessee, USA
                      A comprehensive network diagram is worth 10,000 words and 15 conference calls.
                      DO NOT set a source address/port in a port forward or firewall rule unless you KNOW you need it!
                      Do Not Chat For Help! NO_WAN_EGRESS(TM)

                      1 Reply Last reply Reply Quote 0
                      • N
                        NOYB
                        last edited by

                        There are some threads here re: Verizon DHCP, router impersonation, etc.  In the past they even required certain DHCP options be included in the request.  Try search.

                        Oh, and the Verizon DHCP lease is probably 2 hours, if you want to wait it out to get released.

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                        • D
                          dreadh3ad
                          last edited by

                          I gave the WAN interface the same MAC address as the router.  Still no luck.

                          Looking at the DHCP logs it looks like the WAN interface is getting a DHCP lease?  Am I reading this wrong?  I also saw the WAN lease in the pfsense DHCP leases page.  What is going on here?

                          [dhcp logs.txt](/public/imported_attachments/1/dhcp logs.txt)

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                          • DerelictD
                            Derelict LAYER 8 Netgate
                            last edited by

                            No it's not getting responses to DHCPREQUESTs or DHCPDISCOVERs so it used what it had cached from the last time it got 192.168.0.28 from somewhere.

                            Chattanooga, Tennessee, USA
                            A comprehensive network diagram is worth 10,000 words and 15 conference calls.
                            DO NOT set a source address/port in a port forward or firewall rule unless you KNOW you need it!
                            Do Not Chat For Help! NO_WAN_EGRESS(TM)

                            1 Reply Last reply Reply Quote 0
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