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    No internet access (Gateway offline?)

    Scheduled Pinned Locked Moved General pfSense Questions
    12 Posts 3 Posters 20.4k Views
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    • B
      bjaffe
      last edited by

      First off,

      You have your clients pointing to a default gateway that doesn't exist… 192.168.0.1. Either change the LAN interface of pfSense to that IP address, or change the default gateway of your clients to point to 192.168.0.66 (The current LAN of pfSense).

      If the WAN gateway is showing offline, that means your WAN interface is unable to successfully ping its gateway address. The gateway could possibly be filtering ICMP echo requests, so narrow the problem down, head to system > routing and edit your WAN gateway, change the monitor IP to 8.8.8.8 or 8.8.4.4 (google public DNS). If the gateway still shows offline, you have a problem upstream.

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      • ?
        A Former User
        last edited by

        Thanks so much bjaffe! I'll try that right now and get back with the results.

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        • ?
          A Former User
          last edited by

          Okay, i've changed my lan interface to 192.168.0.1. My ISP Modem address is also 192.168.0.1 is that causing any conflict? When I visit 192.168.0.1 it use to bring up my shaw hitron gui but now it brings up the pfsense gui. I assume I can change my shaw hitron IP address though.

          I've also changed my WAN gateway monitor IP to: 8.8.4.4 and the status of the gateway is still red and offline :( I tried 8.8.8.8 as well in the monitor IP with the same result.

          What does this mean?

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          • B
            bjaffe
            last edited by

            Ahh.. it looks like your WAN interface on pfSense is set to static, it needs to be DHCP unless you're paying for a static IP specifically with your ISP, and your modem needs to be in "bridged" mode if you want pfSense to be your edge firewall. This will pass the WAN IP through the modem right to the pfSense WAN IP. The modem itself won't have a public IP assignment this way.

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            • ?
              A Former User
              last edited by

              Okay, I've changed my WAN interface to DHCP.  Although, I'm not 100% sure what to enter into the new fields: for now, I left "Hostname" blank and entered: 50.68.165.142 into the "alias ipv4 address" field and 22 into the "/" field.

              It then auto created a new WAN gateway entry:
              interface: WAN
              address family: IPv4
              Gateway: Dynamic

              This new WAN gateway entry status all on "PENDING" and the gateway service won't start anymore. When I press "start service" icon, it tries for 5-10 seconds then goes back to the "start service" icon. :(

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              • ?
                A Former User
                last edited by

                Ah, i think I see what you mean with regards to my modem. I have to set an IP passthrough on it for my pfsense router

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                • ?
                  A Former User
                  last edited by

                  shaw is helping me bridge my modem! ill see what happens after that! They were orignally going to give me a 2nd ip address for ip passthrough but this was better easier they said.

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                  • ?
                    A Former User
                    last edited by

                    Woot, I got it working after shaw setup my modem to bridged mode. Thank you so much for your help and patience bjaffe. Wish there was a tip function so I could compensate

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                    • B
                      bjaffe
                      last edited by

                      Always here to help. You can always hit the "thank you" button on the post that solves you problem, it gives +karma :)

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                      • ?
                        A Former User
                        last edited by

                        done!

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                        • S
                          shoaib @A Former User
                          last edited by

                          @techgeek055 can you tell me how you did it? i face the same problem though i got live ips from the service provider, the ping is working fine. do i need to change the monitor DNS to the google?

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