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    LTE on RCC-VE 2440 with Sierra Wireless MC7354

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    • ?
      Guest
      last edited by

      Looks like you got it Jeremy…Was having troubles with FreeBSD as my MC7700 custom PPP.conf did not work and this worked straight up....
      I did have to switch the PID to 9041 as this is a MC7354 with 68c0 PID...My MC7355 is on loan..I need to test my Dell module next.

      MC7355-online.jpg
      MC7355-online.jpg_thumb
      MC7355-online2.jpg
      MC7355-online2.jpg_thumb

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      • S
        Strider3000
        last edited by

        @jporter:

        Please try the latest snapshot, from https://snapshots.pfsense.org (2.2.5-Development).
        You might want to upgrade from the 32bit image to the 64bit image as well (uname shows you are runing the i386/32 bit system).

        Quick question: does pfsense have plans to support QMI or DirectIP (DIP) protocol for connecting to these PCIe cellular modems? From what I have heard, PPP is limited to ~20Mbps while QMI or DIP is much faster (50Mbps and higher).

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        • S
          Strider3000
          last edited by

          @Phishfry:

          Looks like you got it Jeremy…Was having troubles with FreeBSD as my MC7700 custom PPP.conf did not work and this worked straight up....
          I did have to switch the PID to 9041 as this is a MC7354 with 68c0 PID...My MC7355 is on loan..I need to test my Dell module next.

          Would you mind sharing any customization you made? I have been considering purchasing a RCC-VE-2440 for a while just for this purpose (using a SW MC7354). You mention a custom PPP.conf - did you have to make any tweaks in 2.2.5 to get the card recognized by pfsense?

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          • ?
            Guest
            last edited by

            No tweaks necessary. The PPP file was for testing in FreeBSD.

            I did have to switch the module to a supported PID. This is how. For MC7354,MC7355 with PID other than 9041..

            pfSense -Menu Item #8 Command Prompt

            cu -l /dev/cuaU0.2

            Then type these AT commands:
            AT
            ATZ
            AT!entercnd="A710"
            AT
            AT!UDPID=9041
            AT

            Exit and Reboot

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            • ?
              Guest
              last edited by

              In case your wondering how to find PID then look at post above:

              usbconfig -u 0 -a 3 dump_device_desc
              The 0 means USB BUS 0 and Device number 3 on that bus. Yours may be different.
              Look for line that says IDproduct=

              Another Way

              From the cu (Terminal program) console
              cu -l /dev/cuaU0.2
              AT
              ATZ
              AT!entercnd="A710"
              AT
              AT!UDPID?
              AT
              Shift key and Tilda –Then -dot- to exit.

              Notice the difference, AT!UDPID? Outputs PID and AT!UDPID=9041 Changes it. AT!UDPID=? Shows available PID's

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              • curtisgriceC
                curtisgrice
                last edited by

                Sorry about the Zombie thread. again.. It's a bad habit.

                From what I understand in this thread, everything was fixed with the Dell 5808 version of the MC7355.

                Jeremy also got the Dell version of this card going. Dell DW5808..

                Im on the same RCC-VE-2440 with the Dell card running pfSense 2.3.2-p1 and it will not show up as a cuaU0.x device.

                I did find (similar to the OP):

                ugen0.3: <sierra wireless,="" incorporated=""> at usbus0</sierra>
                

                and

                [2.3.2-RELEASE][admin@pfSense.rack.center]/root: usbconfig -u 0 -a 3 dump_device_desc
                ugen0.3: <dell 5808="" wireless="" gobi="" 4g="" lte="" mobile="" broadband="" card="" sierra="" wireless,="" incorporated="">a, cfg=0 md=HOST spd=HIGH (480Mbps) pwr=ON (500mA)
                
                  bLength = 0x0012
                  bDescriptorType = 0x0001
                  bcdUSB = 0x0200
                  bDeviceClass = 0x0000  <probed by="" interface="" class="">bDeviceSubClass = 0x0000
                  bDeviceProtocol = 0x0000
                  bMaxPacketSize0 = 0x0040
                  idVendor = 0x413c
                  idProduct = 0x81a8
                  bcdDevice = 0x0006
                  iManufacturer = 0x0001  <sierra wireless,="" incorporated="">iProduct = 0x0002  <dell 5808="" wireless="" gobi="" 4g="" lte="" mobile="" broadband="" card="">iSerialNumber = 0x0003  <retrieving string="" failed="">bNumConfigurations = 0x0002</retrieving></dell></sierra></probed></dell> 
                

                Has support been dropped? Do I need to change the PID from another box?

                Slow code? Sounds like a good reason to buy more hardware!

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                • curtisgriceC
                  curtisgrice
                  last edited by

                  Just found a thread with a potential answer.

                  https://forum.pfsense.org/index.php?topic=96468.15

                  Slow code? Sounds like a good reason to buy more hardware!

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                  • T
                    tanman87
                    last edited by

                    @curtisgrice:

                    Just found a thread with a potential answer.

                    https://forum.pfsense.org/index.php?topic=96468.15

                    curtis some of the things talked about in that thread are essentially what Phishfry mentions in these posts:
                    @Phishfry:

                    No tweaks necessary. The PPP file was for testing in FreeBSD.

                    I did have to switch the module to a supported PID. This is how. For MC7354,MC7355 with PID other than 9041..

                    pfSense -Menu Item #8 Command Prompt

                    cu -l /dev/cuaU0.2

                    Then type these AT commands:
                    AT
                    ATZ
                    AT!entercnd="A710"
                    AT
                    AT!UDPID=9041
                    AT

                    Exit and Reboot

                    @Phishfry:

                    In case your wondering how to find PID then look at post above:

                    usbconfig -u 0 -a 3 dump_device_desc
                    The 0 means USB BUS 0 and Device number 3 on that bus. Yours may be different.
                    Look for line that says IDproduct=

                    Another Way

                    From the cu (Terminal program) console
                    cu -l /dev/cuaU0.2
                    AT
                    ATZ
                    AT!entercnd="A710"
                    AT
                    AT!UDPID?
                    AT
                    Shift key and Tilda –Then -dot- to exit.

                    Notice the difference, AT!UDPID? Outputs PID and AT!UDPID=9041 Changes it. AT!UDPID=? Shows available PID's

                    I literally just got my mc7354 working following these directions, all with the card installed in my pfSense box.

                    Anyways, hopefully you got yours figured out!  8)

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                    • A
                      Atlas2102
                      last edited by

                      I'm in a similar situation and I used Phishfry's other thread to get my card in the proper state. It works with both Windows and Ubuntu. However, it doesn't connect when using the card on pfsense. Using the command cu -l /dev/cuaU0.3 I get the reply:

                      /var/spool/lock/LCK..cuaU0.3: File exists
                      Can't read lock file.
                      all ports busy

                      Any other variation of this command will reply with:

                      /dev/cuaU0.X: No such file or directory
                      link down

                      As a result I can't use any AT commands. Using the card on Ubuntu I can confirm the PID and VID have been changed to the apporpriate numbers. Despite this I'm unable to get the card running using PPP. Any further suggestions?

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                      • curtisgriceC
                        curtisgrice
                        last edited by

                        My issue was that the cuaU0.x devices do not show up in pfSense. Therefore I am unable to run any of the AT commands. I will post with more information when I'm able to work on this again.

                        Slow code? Sounds like a good reason to buy more hardware!

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                        • F
                          FranciscoFranco
                          last edited by

                          The USBCOMP setting is really important. It stands for USB Composition. It is how the modem is able to use multiple protocols. I would check in Ubuntu and see what the AT!USBCOMP setting is. If you cant pull up a AT Console on Ubuntu than you may need to run the perl script from this post.
                          https://forum.pfsense.org/index.php?topic=96468.15
                          You need to get the USBCOMP to something FreeBSD can use.
                          Like the example usbcomp=14 is a good choice.:
                          sudo perl swi_setusbcomp.pl –usbcomp=14

                          So run Ubuntu install putty or use a terminal and check out the AT console. If it comes up then change usbcomp to 14.

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                          • F
                            FranciscoFranco
                            last edited by

                            Atlas2112, you are using the wrong port, Try cuaU0.2 for AT command console.

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                            • A
                              Atlas2102
                              last edited by

                              Francisco, from Ubuntu I know that the USBCOMP is 14. I followed your step through, including Mork's perl script, to get to this point actually. Everything works fine in Ubuntu.

                              Here is a basic readout showing the card:

                              ugen0.4: <mc7355 sierra="" wireless,="" incorporated="">at usbus0, cfg=0 md=HOST spd=HIG                                                                                                                                                            H (480Mbps) pwr=ON (500mA)

                              bLength = 0x0012
                                bDescriptorType = 0x0001
                                bcdUSB = 0x0200
                                bDeviceClass = 0x0000  <probed by="" interface="" class="">bDeviceSubClass = 0x0000
                                bDeviceProtocol = 0x0000
                                bMaxPacketSize0 = 0x0040
                                idVendor = 0x1199
                                idProduct = 0x9041
                                bcdDevice = 0x0006
                                iManufacturer = 0x0001  <sierra wireless,="" incorporated="">iProduct = 0x0002  <mc7355>iSerialNumber = 0x0003  <retrieving string="" failed="">bNumConfigurations = 0x0002

                              Yesterday even when utilizing the proper port I was unable to connect. However, it seems to be working today. The readout for AT!UDPID? is
                              !UDPID:
                              APP: 9041
                              BOOT: 9040

                              So everything looked okay. But after running the AT command lines I still cannot connect via PPP and have the following readout:

                              NO CARRIER
                              at usbus0, cfg=0 md=HOST spd=HIGH (480Mbps) pwr=SAVE (0mA)
                              ERROR
                              aations = 0x0001
                              Manufacturer: Sierra Wireless, Incorporated
                              Model: MC7355
                              Revision: SWI9X15C_05.05.16.00 r20317 carmd-fwbuild1 2014/02/06 01:23:05
                              MEID: 35619505094911
                              ESN: 12809721465, 80945679
                              IMEI: 356195050949112
                              IMEI SV: 10
                              FSN: ER512301930111
                              +GCAP: +CGSM,+DS,+ES

                              So my question is, has the card now enter a power saving mode and isn't being properly activated? Or am I just not configuring something right on the PPP interface side of things?</retrieving></mc7355></sierra></probed></mc7355>

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                              • F
                                FranciscoFranco
                                last edited by

                                I would try a couple of other USBCOMP like 6 or 8. Everything looks OK to me. PID is right. Does the modem connect in Ubuntu OK?

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                                • curtisgriceC
                                  curtisgrice
                                  last edited by

                                  I was able to install Ubuntu on my router and run the perl script setting mode 6```
                                  6  => 'DM  NMEA  AT    QMI',

                                  
                                  When I run usbconfig -u 0 -a 3 dump_device_desc
                                  

                                  ugen0.3: <dell 5808="" wireless="" gobi="" 4g="" lte="" mobile="" broadband="" card="" sierra="" wireless,="" incorporated="">a, cfg=0 md=HOST spd=HIGH (480Mbps) pwr=ON (500mA)

                                  bLength = 0x0012
                                    bDescriptorType = 0x0001
                                    bcdUSB = 0x0200
                                    bDeviceClass = 0x0000  <probed by="" interface="" class="">bDeviceSubClass = 0x0000
                                    bDeviceProtocol = 0x0000
                                    bMaxPacketSize0 = 0x0040
                                    idVendor = 0x413c
                                    idProduct = 0x81a8
                                    bcdDevice = 0x0006
                                    iManufacturer = 0x0001  <sierra wireless,="" incorporated="">iProduct = 0x0002  <dell 5808="" wireless="" gobi="" 4g="" lte="" mobile="" broadband="" card="">iSerialNumber = 0x0003  <retrieving string="" failed="">bNumConfigurations = 0x0001</retrieving></dell></sierra></probed></dell>

                                  
                                  Note
                                  
                                  > bNumConfigurations = 0x0001
                                  
                                  from
                                  
                                  > bNumConfigurations = 0x0002
                                  
                                  This would seem to indicate that the script did correctly set the single mode. For some reason the AT console is still not exposed…

                                  Slow code? Sounds like a good reason to buy more hardware!

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                                  • A
                                    Atlas2102
                                    last edited by

                                    Curtisgrice, I'm still working on getting mine up and running on pfsense but the first problem you have is the PID and VID. Your current ones make it so the card is read as a Dell modem, which restricts usage. I believe there are several that work but I have them set to idVendor = 0x1199 idProduct = 0x9041.

                                    If you look back at my earlier post you'll see that with these PID and VID values the card instead reads as a Sierra Wireless card, not Dell.

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                                    • A
                                      Atlas2102
                                      last edited by

                                      After playing around with some AT commands I returned the line

                                      AT!GSTATUS?
                                      !GSTATUS:
                                      Current Time:  503              Temperature: 18
                                      Bootup Time:  5                Mode:        LOW POWER MODE
                                      System mode:  WCDMA            PS state:    Not attached
                                      WCDMA band:    WCDMA 2100
                                      WCDMA channel: 0
                                      GMM (PS) state:NULL            –-
                                      MM (CS) state: NULL            NO IMSI

                                      WCDMA L1 state:L1M_STOPPED      LAC:        0000 (0)
                                      RRC state:  DISCONNECTED      Cell ID:    00000000 (0)
                                      RxM RSSI C0:    ---            RxD RSSI C0:  ---
                                      RxM RSSI C1:    ---            RxD RSSI C1:  ---

                                      As far as I can tell, the problem with my card on pfsense is getting the card out of low power mode. I had a similar problem in Ubuntu. I was able to fix the problem by doing the following:

                                      $ sudo qmicli -d /dev/cdc-wdm1 –dms-get-operating-mode
                                        [/dev/cdc-wdm1] Operating mode retrieved:
                                          Mode: 'low-power'
                                          HW restricted: 'no'

                                      $ sudo qmicli -d /dev/cdc-wdm1 –dms-set-fcc-authentication
                                        [/dev/cdc-wdm1] Successfully set FCC authentication

                                      $ sudo qmicli -d /dev/cdc-wdm1 –dms-get-operating-mode
                                        [/dev/cdc-wdm1] Operating mode retrieved:
                                          Mode: 'online'
                                          HW restricted: 'no'

                                      I'm fairly new to pfsense and freeBSD so I'm not sure of the majority of commands. Does anyone have any suggestions on how to make a similar change through pfsense?

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                                      • curtisgriceC
                                        curtisgrice
                                        last edited by

                                        I don't know how I overlooked that! Can we change the VID? I see we can change the PID via the AT commands.

                                        Slow code? Sounds like a good reason to buy more hardware!

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                                        • A
                                          Atlas2102
                                          last edited by

                                          Follow this thread.

                                          https://forum.pfsense.org/index.php?topic=96468.0;all

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                                          • F
                                            FranciscoFranco
                                            last edited by

                                            Yes I was wrong in that the Dell 5808 Module never got officially supported with VID/PID. So you are going to have to change it to the Sierra VendorID and ProductID. They do work fine.

                                            Also the USBCOMP=6 looks no good as its is QMI. Once you get the module converted to Sierra VID i would use USBCOMP=14

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