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    Ntopng stopped working and will not start up

    Scheduled Pinned Locked Moved pfSense Packages
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    • Z
      zerodamage
      last edited by

      This service has been running great and has now all of a sudden stopped working. I tried reinstalling the package and restarted the router and it still will not run.  This is the error being generated in the system log. Any idea what may be causing this?

      
      Aug 26 10:41:38	kernel: re1: promiscuous mode disabled
      Aug 26 10:41:38	ntopng: [Redis.cpp:39] ERROR: to specify a redis server other than the default
      Aug 26 10:41:38	ntopng: [Redis.cpp:38] ERROR: Please start it and try again or use -r
      Aug 26 10:41:38	ntopng: [Redis.cpp:37] ERROR: ntong requires redis server to be up and running
      Aug 26 10:41:38	ntopng: [Redis.cpp:34] ERROR: Unable to connect to redis 127.0.0.1:6379
      Aug 26 10:41:38	kernel: re1: promiscuous mode enabled
      Aug 26 10:41:38	ntopng: [NetworkInterface.cpp:75] WARNING: No capture interface specified
      Aug 26 10:41:38	ntopng: [Prefs.cpp:408] ERROR: Unable to create log C:\Windows\Temp/ntopng.log
      
      
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      • C
        Cino
        last edited by

        did you select an interface within the ntopng Settings?

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        • Z
          zerodamage
          last edited by

          @Cino:

          did you select an interface within the ntopng Settings?

          Yes. Like I said above, this has been working up until now. I've tried all of the interfaces to make sure.

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          • C
            Cino
            last edited by

            I'm not really sure then… try this, remove it. Reboot your box.. Then install it again. Leave default settings and only select your LAN interface... See if this helps..

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            • Z
              zerodamage
              last edited by

              @Cino:

              I'm not really sure then… try this, remove it. Reboot your box.. Then install it again. Leave default settings and only select your LAN interface... See if this helps..

              Still is not working. I don't get it. It's one of my favorite packages and has just straight up stopped working.

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              • Z
                zerodamage
                last edited by

                The regular ntop package isn't working either. It also will not start.

                Aug 26 15:06:09	ntop[7031]: THREADMGMT[t34422669760]: ntop RUNSTATE: INIT(2)
                Aug 26 15:06:09	ntop[7031]: THREADMGMT[t34422669760]: ntop RUNSTATE: PREINIT(1)
                Aug 26 15:06:07	php: /status_services.php: The command '/usr/local/etc/rc.d/ntop.sh stop' returned exit code '1', the output was 'No matching processes were found'
                Aug 26 14:52:46	php: rc.filter_configure_sync: Not installing NAT reflection rules for a port range > 500
                Aug 26 14:52:43	check_reload_status: Reloading filter
                Aug 26 14:52:43	check_reload_status: Syncing firewall
                Aug 26 14:52:42	ntop[52438]: THREADMGMT[t34422669760]: ntop RUNSTATE: INIT(2)
                Aug 26 14:52:42	ntop[52438]: THREADMGMT[t34422669760]: ntop RUNSTATE: PREINIT(1)
                Aug 26 14:52:38	ntop[51676]: THREADMGMT[t34422669760]: ntop RUNSTATE: INIT(2)
                Aug 26 14:52:38	ntop[51676]: THREADMGMT[t34422669760]: ntop RUNSTATE: PREINIT(1)
                
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                • Z
                  zerodamage
                  last edited by

                  I restored my config backup from a few days ago and that solved it. I lost the accumulated data since then but it works at least.

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                  • 4
                    4o4rh
                    last edited by

                    "redis" dependency package  - seems not to be enabled.

                    it is there, and returns
                    set redis_enable to YES in /etc/rc.conf

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                    • D
                      doktornotor Banned
                      last edited by

                      @gwaitsi:

                      "redis" dependency package  - seems not to be enabled.

                      it is there, and returns
                      set redis_enable to YES in /etc/rc.conf

                      1/ This is not how you enable services in pfSense
                      2/ Stop necroposting, this thread is 2,5 yrs old, concerning incredibly buggy PBI packages.

                      Someone lock this, please. Just attracting noise.

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