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    NUT package (2.8.0 and below)

    Scheduled Pinned Locked Moved UPS Tools
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    • N
      n3by
      last edited by

      This are the settings I have:

      upsmon.conf

      DEADTIME 30
      POLLFREQ 10
      POLLFREQALERT 10
      SHUTDOWNCMD "/sbin/halt -p"
      

      ups.conf

      pollinterval = 10
      default.battery.voltage.high = 13.7
      default.battery.voltage.low = 11.5
      runtimecal = 180,100,360,50
      ignorelb
      override.battery.charge.low = 50
      override.battery.runtime.low = 600
      

      attached img with usbconfig after error, before I unplugged the cable.

      ![2016-12-20 22.16.17.jpg](/public/imported_attachments/1/2016-12-20 22.16.17.jpg)
      ![2016-12-20 22.16.17.jpg_thumb](/public/imported_attachments/1/2016-12-20 22.16.17.jpg_thumb)

      1 Reply Last reply Reply Quote 0
      • dennypageD
        dennypage
        last edited by

        @n3by:

        Any ideas why is not working properly custom-upssched-cmd ?

        And since you are probably are still thinking about this… yes, because your UPS is going offline for longer than it takes to restart the NUT service.

        1 Reply Last reply Reply Quote 0
        • dennypageD
          dennypage
          last edited by

          @n3by:

          ups.conf

          pollinterval = 10
          default.battery.voltage.high = 13.7
          default.battery.voltage.low = 11.5
          runtimecal = 180,100,360,50
          ignorelb
          override.battery.charge.low = 50
          override.battery.runtime.low = 600
          

          This cannot be your ups.conf as there is no actual ups definition. Please do not edit files by hand. Go into the UPS configuration (Services / UPS / Settings), remove everything from the advanced section except for "pollinterval=10", and save the configuration. This is where we will start.

          Please post the contents of cat /usr/local/etc/nut/ups.conf, /usr/local/etc/nut/upsmon.conf, and /usr/local/etc/nut/upsd.conf for confirmation.

          1 Reply Last reply Reply Quote 0
          • N
            n3by
            last edited by

            I have this config because I wanted the firewall to shutdown quick ( ~1-2 min ) if power is lost and not when UPS will send battery low.
            I also have another computer - file server on this ups that monitor by a script I made if firewall is ON => UPS is online; other way will shut down ( it ping LAN interface ).

            All this because I can power ON all this computers by IAMT - remote but this require UPS to be ON; if battery is empty then UPS will go OFF and will stay OFF even if main power will restore.

            With this 2 computers normal running on UPS I have a load of ~20% ( 90w ) so plenty of time for UPS to stay ON when power is lost and this 2 computers will also quick power OFF.

            I made a small change increasing timer to 60s in upssched.conf and changed

            custom-upssched-cmd

            #!/bin/sh
            NAME=`basename $0`
            LOGGER="/usr/bin/logger -t $NAME"
            
            case $1 in
            	ups-no-comm)
            		$LOGGER "Timer event '$1' fired, restart NUT..."
            		/usr/local/etc/rc.d/nut.sh stop
            		sleep 30
            		/usr/local/etc/rc.d/nut.sh start
                    ;;
                *)
                    $LOGGER "Unrecognized command: '$1'"
                    ;;
            esac
            

            ![2016-12-20 22.50.12.jpg](/public/imported_attachments/1/2016-12-20 22.50.12.jpg)
            ![2016-12-20 22.50.12.jpg_thumb](/public/imported_attachments/1/2016-12-20 22.50.12.jpg_thumb)

            1 Reply Last reply Reply Quote 0
            • dennypageD
              dennypage
              last edited by

              @n3by:

              I have this config because I wanted the firewall to shutdown quick ( ~1-2 min ) if power is lost and not when UPS will send battery low.

              I understand what you are trying to do, however your current configuration does not actually do this. Most of the configuration is in the wrong place. It is unfortunate that NUT generally ignores invalid configuration rather than generating an error. Anyway, save this stuff for later–it's just creating complication in diagnosing the issue.

              If you want help you will need to listen and stop changing things willy-nilly. Stop messing around with upssched.conf. Stop messing around with the advanced settings. Remove everything in the advanced section except "pollinterval=10" in the ups.conf section. Don't edit any files by hand.

              If you don't want help, that's okay too. I won't be offended at all. Really.

              1 Reply Last reply Reply Quote 0
              • N
                n3by
                last edited by

                /usr/local/etc/nut/ups.conf

                pollinterval = 10
                
                [ActiveJet]
                driver=blazer_usb
                port=auto
                
                

                /usr/local/etc/nut/upsmon.conf

                MONITOR ActiveJet 1 monuser 09959dba1bb426d94a50 master
                SHUTDOWNCMD "/sbin/shutdown -p +0"
                POWERDOWNFLAG /etc/killpower
                NOTIFYCMD /usr/local/pkg/nut/nut_email.php
                NOTIFYFLAG ONLINE   SYSLOG+WALL+EXEC
                NOTIFYFLAG ONBATT   SYSLOG+WALL+EXEC
                NOTIFYFLAG LOWBATT  SYSLOG+WALL+EXEC
                NOTIFYFLAG FSD	  SYSLOG+WALL+EXEC
                NOTIFYFLAG COMMOK   SYSLOG+WALL+EXEC
                NOTIFYFLAG COMMBAD  SYSLOG+WALL+EXEC
                NOTIFYFLAG SHUTDOWN SYSLOG+WALL+EXEC
                NOTIFYFLAG REPLBATT SYSLOG+WALL+EXEC
                NOTIFYFLAG NOCOMM   SYSLOG+WALL+EXEC
                NOTIFYFLAG NOPARENT SYSLOG+WALL+EXEC
                
                SHUTDOWNCMD "/sbin/halt -p"
                
                

                /usr/local/etc/nut/upsd.conf

                LISTEN 127.0.0.1
                LISTEN ::1
                
                

                ![2016-12-21 10.36.41.jpg](/public/imported_attachments/1/2016-12-21 10.36.41.jpg)
                ![2016-12-21 10.36.41.jpg_thumb](/public/imported_attachments/1/2016-12-21 10.36.41.jpg_thumb)

                1 Reply Last reply Reply Quote 0
                • dennypageD
                  dennypage
                  last edited by

                  Okay. When the problem next occurs, please do the following:

                  1. Grab system log entries from Status / System Logs / System / General. Logs at the time of the event and the preceding few minutes. Plus any log entries with "usb" "ups" or "nut" since startup even if not near the event.
                  2. Log in and run "usbconfig dump_device_desc".
                  3. Attempt restart of the UPS service (Status / Services).
                  4. If #3 does not bring the service back, unplug the host end of the USB cable for 10 seconds, then attempt service restart again.
                  5. If #3 and #4 do not bring the service back, run usbconfig again, and then reboot.

                  Please post the results.

                  1 Reply Last reply Reply Quote 0
                  • dennypageD
                    dennypage
                    last edited by

                    Btw, you can remove your SHUTDOWNCMD from the advanced settings as well. It does the same thing as the default shutdown command but without notice. No advantage to this.

                    1 Reply Last reply Reply Quote 0
                    • N
                      n3by
                      last edited by

                      Dec 22 06:00:00 firewall1 xinetd[51686]: Starting reconfiguration
                      Dec 22 06:00:00 firewall1 xinetd[51686]: Swapping defaults
                      Dec 22 06:00:00 firewall1 xinetd[51686]: readjusting service 6969-udp
                      Dec 22 06:00:00 firewall1 xinetd[51686]: Reconfigured: new=0 old=1 dropped=0 (services)
                      Dec 22 06:01:56 firewall1 php: [pfBlockerNG] Starting cron process.
                      Dec 22 06:05:09 firewall1 php: [pfBlockerNG] No changes to Firewall rules, skipping Filter Reload
                      Dec 22 06:15:00 firewall1 xinetd[51686]: Starting reconfiguration
                      Dec 22 06:15:00 firewall1 xinetd[51686]: Swapping defaults
                      Dec 22 06:15:00 firewall1 xinetd[51686]: readjusting service 6969-udp
                      Dec 22 06:15:00 firewall1 xinetd[51686]: Reconfigured: new=0 old=1 dropped=0 (services)
                      Dec 22 06:21:18 firewall1 blazer_usb[5521]: Permissions problem: Input/output error
                      Dec 22 06:21:18 firewall1 upsd[5189]: Can't connect to UPS [ActiveJet] (blazer_usb-ActiveJet): No such file or directory
                      Dec 22 06:21:19 firewall1 upsmon[4542]: Poll UPS [ActiveJet] failed - Driver not connected
                      Dec 22 06:21:19 firewall1 upsmon[4542]: Communications with UPS ActiveJet lost
                      Dec 22 06:21:19 firewall1 php-cgi: nut_email.php: Message sent to  xxxxxxxxxxxxxx OK
                      Dec 22 06:21:24 firewall1 upsmon[4542]: Poll UPS [ActiveJet] failed - Driver not connected
                      Dec 22 06:21:29 firewall1 upsmon[4542]: Poll UPS [ActiveJet] failed - Driver not connected
                      Dec 22 06:21:34 firewall1 upsmon[4542]: Poll UPS [ActiveJet] failed - Driver not connected
                      Dec 22 06:21:39 firewall1 upsmon[4542]: Poll UPS [ActiveJet] failed - Driver not connected
                      Dec 22 06:21:44 firewall1 upsmon[4542]: Poll UPS [ActiveJet] failed - Driver not connected
                      Dec 22 06:21:49 firewall1 upsmon[4542]: Poll UPS [ActiveJet] failed - Driver not connected
                      Dec 22 06:21:54 firewall1 upsmon[4542]: Poll UPS [ActiveJet] failed - Driver not connected
                      Dec 22 06:21:59 firewall1 upsmon[4542]: Poll UPS [ActiveJet] failed - Driver not connected
                      Dec 22 06:22:04 firewall1 upsmon[4542]: Poll UPS [ActiveJet] failed - Driver not connected
                      Dec 22 06:22:09 firewall1 upsmon[4542]: Poll UPS [ActiveJet] failed - Driver not connected
                      Dec 22 06:22:14 firewall1 upsmon[4542]: Poll UPS [ActiveJet] failed - Driver not connected
                      Dec 22 06:22:19 firewall1 upsmon[4542]: Poll UPS [ActiveJet] failed - Driver not connected
                      Dec 22 06:22:24 firewall1 upsmon[4542]: Poll UPS [ActiveJet] failed - Driver not connected
                      Dec 22 06:22:29 firewall1 upsmon[4542]: Poll UPS [ActiveJet] failed - Driver not connected
                      Dec 22 06:22:34 firewall1 upsmon[4542]: Poll UPS [ActiveJet] failed - Driver not connected
                      Dec 22 06:22:39 firewall1 upsmon[4542]: Poll UPS [ActiveJet] failed - Driver not connected
                      Dec 22 06:22:44 firewall1 upsmon[4542]: Poll UPS [ActiveJet] failed - Driver not connected
                      Dec 22 06:22:49 firewall1 upsmon[4542]: Poll UPS [ActiveJet] failed - Driver not connected
                      Dec 22 06:22:54 firewall1 upsmon[4542]: Poll UPS [ActiveJet] failed - Driver not connected
                      Dec 22 06:22:59 firewall1 upsmon[4542]: Poll UPS [ActiveJet] failed - Driver not connected
                      Dec 22 06:23:04 firewall1 upsmon[4542]: Poll UPS [ActiveJet] failed - Driver not connected
                      Dec 22 06:23:09 firewall1 upsmon[4542]: Poll UPS [ActiveJet] failed - Driver not connected
                      Dec 22 06:23:14 firewall1 upsmon[4542]: Poll UPS [ActiveJet] failed - Driver not connected
                      Dec 22 06:23:19 firewall1 upsmon[4542]: Poll UPS [ActiveJet] failed - Driver not connected
                      Dec 22 06:23:24 firewall1 upsmon[4542]: Poll UPS [ActiveJet] failed - Driver not connected
                      Dec 22 06:23:29 firewall1 upsmon[4542]: Poll UPS [ActiveJet] failed - Driver not connected
                      Dec 22 06:23:34 firewall1 upsmon[4542]: Poll UPS [ActiveJet] failed - Driver not connected
                      Dec 22 06:23:39 firewall1 upsmon[4542]: Poll UPS [ActiveJet] failed - Driver not connected
                      Dec 22 06:23:44 firewall1 upsmon[4542]: Poll UPS [ActiveJet] failed - Driver not connected
                      Dec 22 06:23:49 firewall1 upsmon[4542]: Poll UPS [ActiveJet] failed - Driver not connected
                      Dec 22 06:23:54 firewall1 upsmon[4542]: Poll UPS [ActiveJet] failed - Driver not connected
                      Dec 22 06:23:59 firewall1 upsmon[4542]: Poll UPS [ActiveJet] failed - Driver not connected
                      Dec 22 06:24:04 firewall1 upsmon[4542]: Poll UPS [ActiveJet] failed - Driver not connected
                      Dec 22 06:24:09 firewall1 upsmon[4542]: Poll UPS [ActiveJet] failed - Driver not connected
                      Dec 22 06:24:14 firewall1 upsmon[4542]: Poll UPS [ActiveJet] failed - Driver not connected
                      Dec 22 06:24:19 firewall1 upsmon[4542]: Poll UPS [ActiveJet] failed - Driver not connected
                      Dec 22 06:24:24 firewall1 upsmon[4542]: Poll UPS [ActiveJet] failed - Driver not connected
                      Dec 22 06:24:29 firewall1 upsmon[4542]: Poll UPS [ActiveJet] failed - Driver not connected
                      Dec 22 06:24:34 firewall1 upsmon[4542]: Poll UPS [ActiveJet] failed - Driver not connected
                      Dec 22 06:24:39 firewall1 upsmon[4542]: Poll UPS [ActiveJet] failed - Driver not connected
                      Dec 22 06:24:44 firewall1 upsmon[4542]: Poll UPS [ActiveJet] failed - Driver not connected
                      Dec 22 06:24:49 firewall1 upsmon[4542]: Poll UPS [ActiveJet] failed - Driver not connected
                      Dec 22 06:24:54 firewall1 upsmon[4542]: Poll UPS [ActiveJet] failed - Driver not connected
                      Dec 22 06:24:59 firewall1 upsmon[4542]: Poll UPS [ActiveJet] failed - Driver not connected
                      Dec 22 06:25:04 firewall1 upsmon[4542]: Poll UPS [ActiveJet] failed - Driver not connected
                      Dec 22 06:25:09 firewall1 upsmon[4542]: Poll UPS [ActiveJet] failed - Driver not connected
                      Dec 22 06:25:14 firewall1 upsmon[4542]: Poll UPS [ActiveJet] failed - Driver not connected
                      Dec 22 06:25:19 firewall1 upsmon[4542]: Poll UPS [ActiveJet] failed - Driver not connected
                      Dec 22 06:25:24 firewall1 upsmon[4542]: Poll UPS [ActiveJet] failed - Driver not connected
                      Dec 22 06:25:29 firewall1 upsmon[4542]: Poll UPS [ActiveJet] failed - Driver not connected
                      Dec 22 06:25:34 firewall1 upsmon[4542]: Poll UPS [ActiveJet] failed - Driver not connected
                      Dec 22 06:25:39 firewall1 upsmon[4542]: Poll UPS [ActiveJet] failed - Driver not connected
                      Dec 22 06:25:44 firewall1 upsmon[4542]: Poll UPS [ActiveJet] failed - Driver not connected
                      Dec 22 06:25:49 firewall1 upsmon[4542]: Poll UPS [ActiveJet] failed - Driver not connected
                      Dec 22 06:25:54 firewall1 upsmon[4542]: Poll UPS [ActiveJet] failed - Driver not connected
                      Dec 22 06:25:59 firewall1 upsmon[4542]: Poll UPS [ActiveJet] failed - Driver not connected
                      Dec 22 06:26:04 firewall1 upsmon[4542]: Poll UPS [ActiveJet] failed - Driver not connected
                      Dec 22 06:26:09 firewall1 upsmon[4542]: Poll UPS [ActiveJet] failed - Driver not connected
                      Dec 22 06:26:14 firewall1 upsmon[4542]: Poll UPS [ActiveJet] failed - Driver not connected
                      Dec 22 06:26:14 firewall1 upsmon[4542]: UPS ActiveJet is unavailable
                      Dec 22 06:26:15 firewall1 php-cgi: nut_email.php: Message sent to xxxxxxxxxxxxxx OK
                      Dec 22 06:26:18 firewall1 upsd[5189]: Can't connect to UPS [ActiveJet] (blazer_usb-ActiveJet): No such file or directory
                      Dec 22 06:26:19 firewall1 upsmon[4542]: Poll UPS [ActiveJet] failed - Driver not connected
                      Dec 22 06:26:24 firewall1 upsmon[4542]: Poll UPS [ActiveJet] failed - Driver not connected
                      Dec 22 06:26:29 firewall1 upsmon[4542]: Poll UPS [ActiveJet] failed - Driver not connected
                      ...
                      Dec 22 08:59:43 firewall1 upsmon[4542]: Poll UPS [ActiveJet] failed - Driver not connected
                      Dec 22 08:59:48 firewall1 upsmon[4542]: Poll UPS [ActiveJet] failed - Driver not connected
                      Dec 22 08:59:53 firewall1 upsmon[4542]: Poll UPS [ActiveJet] failed - Driver not connected
                      Dec 22 08:59:58 firewall1 upsmon[4542]: Poll UPS [ActiveJet] failed - Driver not connected
                      ....
                      
                      

                      usbconfig dump_device_desc

                      ugen0.1: <uhci root="" hub="" intel=""> at usbus0, cfg=0 md=HOST spd=FULL (12Mbps) pwr=SAVE (0mA)
                      
                        bLength = 0x0012
                        bDescriptorType = 0x0001
                        bcdUSB = 0x0100
                        bDeviceClass = 0x0009  <hub>
                        bDeviceSubClass = 0x0000
                        bDeviceProtocol = 0x0000
                        bMaxPacketSize0 = 0x0040
                        idVendor = 0x0000
                        idProduct = 0x0000
                        bcdDevice = 0x0100
                        iManufacturer = 0x0001  <intel>
                        iProduct = 0x0002  <uhci root="" hub="">
                        iSerialNumber = 0x0000  <no string="">
                        bNumConfigurations = 0x0001
                      
                      ugen3.1: <ehci root="" hub="" intel=""> at usbus3, cfg=0 md=HOST spd=HIGH (480Mbps) pwr=SAVE (0mA)
                      
                        bLength = 0x0012
                        bDescriptorType = 0x0001
                        bcdUSB = 0x0200
                        bDeviceClass = 0x0009  <hub>
                        bDeviceSubClass = 0x0000
                        bDeviceProtocol = 0x0001
                        bMaxPacketSize0 = 0x0040
                        idVendor = 0x0000
                        idProduct = 0x0000
                        bcdDevice = 0x0100
                        iManufacturer = 0x0001  <intel>
                        iProduct = 0x0002  <ehci root="" hub="">
                        iSerialNumber = 0x0000  <no string="">
                        bNumConfigurations = 0x0001
                      
                      ugen2.1: <uhci root="" hub="" intel=""> at usbus2, cfg=0 md=HOST spd=FULL (12Mbps) pwr=SAVE (0mA)
                      
                        bLength = 0x0012
                        bDescriptorType = 0x0001
                        bcdUSB = 0x0100
                        bDeviceClass = 0x0009  <hub>
                        bDeviceSubClass = 0x0000
                        bDeviceProtocol = 0x0000
                        bMaxPacketSize0 = 0x0040
                        idVendor = 0x0000
                        idProduct = 0x0000
                        bcdDevice = 0x0100
                        iManufacturer = 0x0001  <intel>
                        iProduct = 0x0002  <uhci root="" hub="">
                        iSerialNumber = 0x0000  <no string="">
                        bNumConfigurations = 0x0001
                      
                      ugen1.1: <uhci root="" hub="" intel=""> at usbus1, cfg=0 md=HOST spd=FULL (12Mbps) pwr=SAVE (0mA)
                      
                        bLength = 0x0012
                        bDescriptorType = 0x0001
                        bcdUSB = 0x0100
                        bDeviceClass = 0x0009  <hub>
                        bDeviceSubClass = 0x0000
                        bDeviceProtocol = 0x0000
                        bMaxPacketSize0 = 0x0040
                        idVendor = 0x0000
                        idProduct = 0x0000
                        bcdDevice = 0x0100
                        iManufacturer = 0x0001  <intel>
                        iProduct = 0x0002  <uhci root="" hub="">
                        iSerialNumber = 0x0000  <no string="">
                        bNumConfigurations = 0x0001
                      
                      ugen6.1: <uhci root="" hub="" intel=""> at usbus6, cfg=0 md=HOST spd=FULL (12Mbps) pwr=SAVE (0mA)
                      
                        bLength = 0x0012
                        bDescriptorType = 0x0001
                        bcdUSB = 0x0100
                        bDeviceClass = 0x0009  <hub>
                        bDeviceSubClass = 0x0000
                        bDeviceProtocol = 0x0000
                        bMaxPacketSize0 = 0x0040
                        idVendor = 0x0000
                        idProduct = 0x0000
                        bcdDevice = 0x0100
                        iManufacturer = 0x0001  <intel>
                        iProduct = 0x0002  <uhci root="" hub="">
                        iSerialNumber = 0x0000  <no string="">
                        bNumConfigurations = 0x0001
                      
                      ugen5.1: <uhci root="" hub="" intel=""> at usbus5, cfg=0 md=HOST spd=FULL (12Mbps) pwr=SAVE (0mA)
                      
                        bLength = 0x0012
                        bDescriptorType = 0x0001
                        bcdUSB = 0x0100
                        bDeviceClass = 0x0009  <hub>
                        bDeviceSubClass = 0x0000
                        bDeviceProtocol = 0x0000
                        bMaxPacketSize0 = 0x0040
                        idVendor = 0x0000
                        idProduct = 0x0000
                        bcdDevice = 0x0100
                        iManufacturer = 0x0001  <intel>
                        iProduct = 0x0002  <uhci root="" hub="">
                        iSerialNumber = 0x0000  <no string="">
                        bNumConfigurations = 0x0001
                      
                      ugen4.1: <uhci root="" hub="" intel=""> at usbus4, cfg=0 md=HOST spd=FULL (12Mbps) pwr=SAVE (0mA)
                      
                        bLength = 0x0012
                        bDescriptorType = 0x0001
                        bcdUSB = 0x0100
                        bDeviceClass = 0x0009  <hub>
                        bDeviceSubClass = 0x0000
                        bDeviceProtocol = 0x0000
                        bMaxPacketSize0 = 0x0040
                        idVendor = 0x0000
                        idProduct = 0x0000
                        bcdDevice = 0x0100
                        iManufacturer = 0x0001  <intel>
                        iProduct = 0x0002  <uhci root="" hub="">
                        iSerialNumber = 0x0000  <no string="">
                        bNumConfigurations = 0x0001
                      
                      ugen7.1: <ehci root="" hub="" intel=""> at usbus7, cfg=0 md=HOST spd=HIGH (480Mbps) pwr=SAVE (0mA)
                      
                        bLength = 0x0012
                        bDescriptorType = 0x0001
                        bcdUSB = 0x0200
                        bDeviceClass = 0x0009  <hub>
                        bDeviceSubClass = 0x0000
                        bDeviceProtocol = 0x0001
                        bMaxPacketSize0 = 0x0040
                        idVendor = 0x0000
                        idProduct = 0x0000
                        bcdDevice = 0x0100
                        iManufacturer = 0x0001  <intel>
                        iProduct = 0x0002  <ehci root="" hub="">
                        iSerialNumber = 0x0000  <no string="">
                        bNumConfigurations = 0x0001
                      
                      ugen5.2: <usb to="" serial="" inno="" tech=""> at usbus5, cfg=0 md=HOST spd=LOW (1.5Mbps) pwr=ON (100mA)
                      
                        bLength = 0x0012
                        bDescriptorType = 0x0001
                        bcdUSB = 0x0110
                        bDeviceClass = 0x0000  <probed by="" interface="" class="">
                        bDeviceSubClass = 0x0000
                        bDeviceProtocol = 0x0000
                        bMaxPacketSize0 = 0x0008
                        idVendor = 0x0665
                        idProduct = 0x5161
                        bcdDevice = 0x0002
                        iManufacturer = 0x0001  <retrieving string="" failed="">
                        iProduct = 0x0002  <retrieving string="" failed="">
                        iSerialNumber = 0x0000  <no string="">
                        bNumConfigurations = 0x0001</no></retrieving></retrieving></probed></usb></no></ehci></intel></hub></ehci></no></uhci></intel></hub></uhci></no></uhci></intel></hub></uhci></no></uhci></intel></hub></uhci></no></uhci></intel></hub></uhci></no></uhci></intel></hub></uhci></no></ehci></intel></hub></ehci></no></uhci></intel></hub></uhci>
                      

                      Service restarted OK from Status-Services

                      Dec 22 09:07:44 	upsd 	20160 	User monuser@127.0.0.1 logged into UPS [ActiveJet]
                      Dec 22 09:07:44 	upsd 	20160 	Connected to UPS [ActiveJet]: blazer_usb-ActiveJet
                      Dec 22 09:07:43 	blazer_usb 	20285 	Startup successful
                      Dec 22 09:07:42 	upsd 	20160 	Startup successful
                      Dec 22 09:07:42 	upsd 	20019 	Can't connect to UPS [ActiveJet] (blazer_usb-ActiveJet): No such file or directory
                      Dec 22 09:07:42 	upsd 	20019 	listening on 127.0.0.1 port 3493
                      Dec 22 09:07:42 	upsd 	20019 	listening on ::1 port 3493
                      Dec 22 09:07:41 	upsmon 	18970 	Startup successful
                      Dec 22 09:07:41 	upsd 	5189 	Signal 15: exiting
                      Dec 22 09:07:41 	upsd 	5189 	mainloop: Interrupted system call
                      Dec 22 09:07:41 	upsd 	5189 	User monuser@127.0.0.1 logged out from UPS [ActiveJet]
                      Dec 22 09:07:41 	upsmon 	4542 	Signal 15: exiting
                      Dec 22 09:07:38 	upsmon 	4542 	Poll UPS [ActiveJet] failed - Driver not connected
                      Dec 22 09:07:33 	upsmon 	4542 	Poll UPS [ActiveJet] failed - Driver not connected
                      Dec 22 09:07:28 	upsmon 	4542 	Poll UPS [ActiveJet] failed - Driver not connected
                      Dec 22 09:07:23 	upsmon 	4542 	Poll UPS [ActiveJet] failed - Driver not connected
                      Dec 22 09:07:18 	upsmon 	4542 	Poll UPS [ActiveJet] failed - Driver not connected
                      Dec 22 09:07:13 	upsmon 	4542 	Poll UPS [ActiveJet] failed - Driver not connected
                      ... 
                      

                      p.s.
                      it looks like upssched is not executed at all because it not stop the service, and this is wrong.
                      I need a script that will restart the UPS service, only if communication with UPS is lost and upsched is not doing this at the moment.

                      edit
                      I think I understand why is not executed… normal is executed from NOTIFYCMD which now is substituted by nut_email.php...

                      1 Reply Last reply Reply Quote 0
                      • dennypageD
                        dennypage
                        last edited by

                        @n3by:

                        
                        Dec 22 06:21:18 firewall1 blazer_usb[5521]: Permissions problem: Input/output error
                        
                        

                        Pretty sure I know what the problem is. Going to take a bit of research to find out if there is a work-around.

                        1 Reply Last reply Reply Quote 0
                        • dennypageD
                          dennypage
                          last edited by

                          Here's my analysis. Short version: You have a flakey UPS and are also encountering a kernel bug.

                          The UPS is using an inbuilt Cypress 1.0 USB to serial chip (vendor 0x0665 product 0x5161). What kicks the problem off is that the chip flakes out briefly. This appears to be a pretty well known issue with this chip.

                          When this happens at the wrong moment, it triggers a bug in the FreeBSD kernel. The kernel gets confused. It's one of those "this should never happen" bugs. When it does happen, it triggers a safety check that causes EPERM (not permitted) to be returned in response to a read or write operations on the USB device. The error value EPERM is incorrect. It should return EIO or ENXIO.

                          The NUT Blazer driver (or Qx driver) would correctly handle EIO or ENXIO, and attempt close/reopen the device. However the driver interprets EPERM for any USB command to be a fatal error, causing the driver to exit. One could argue that the NUT driver could be changed to treat EPERM the same as ENXIO for FreeBSD, but this would create problems with driver when there are actual permission problems. And it really isn't their bug.

                          I don't have a device that produces this behavior, so I cannot effectively debug the root cause of the kernel issue. The best I can do is to submit a patch to the FreeBSD folk to change the return value from the safety check, which I will do. However I expect that it will take a long time for this change to make its way into a released kernel.

                          In the interim, several choices come to mind:

                          1. Get a new UPS. Something that doesn't use the old Cypress USB chip.
                          2. Build a custom kernel to use with pfSense. This is a very bad idea, and I mention it for completeness only.
                          3. Build a custom version of the NUT Blazer driver. If you want to do this, let me know and I will send you a patch that will work around the problem. You will need a working FreeBSD 10.3 development environment to do the build.
                          4. Move the UPS to another host (non FreeBSD), and use NUT's remote monitoring feature from pfSense.
                          5. Try to work around it with scripts. This approach is fine as long as there isn't a power failure. If the problem happens in close proximity to a power failure, this may well result in failure of the shutdown function.

                          Option #1 is your best bet. If you can't do that, then I would look at #4. I don't know what your other hosts are, but if one is a Linux box that you can run NUT on, this is a good way to go. If you cannot do #1 or #4, let me know and I can suggest an alternate approach for #5.

                          Sorry to not have better news to offer.

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                          • w0wW
                            w0w
                            last edited by

                            Concerning  scripts work around it may be usb root hub device power off and power on with usbconfig.
                            Something similar to

                            — turn off

                            usbconfig -d 0.1 set_config 255

                            — turn on

                            usbconfig -d 0.1 set_config 0

                            0.1 is device address  on root hub, ex. ugen0.1

                            This should reset device connection as it happening on PC reboot.

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                            • N
                              n3by
                              last edited by

                              Thank you for analysis.

                              1 - Unfortunately at this moment it is not possible; this year I bayed this UPS and can't return it any more, it have 2 years warranty but I am sure seller/manufacturer will not fix this problem. To buy another one here in Poland will be a game of chance as seller & manufacturer don't publish full spec. On log term plan I am thinking it will be better to buy an inverter.
                              2 - No.
                              3 - I can replace the driver only if you can post the driver patched as I don't have a working FreeBSD 10.3 development environment to do the build.
                              4 - Not possible for the moment the other computers around are win that are scheduled to turn off overnight and also I don't have a monitor program for win.
                              5 - Yes, for the moment I just returned to scheduled cron script that restart NUT every 15 min… any help is appreciated.

                              thank you

                              p.s.
                              w0w unfortunately your suggestion don't work:
                              usbconfig -d 5.2 set_config 255 - it kill the communication but;
                              usbconfig -d 5.2 set_config 0  - can't restore the communication, not even NUT restart will fix it and I have to unplug the USB cable to fix the communication.

                              ugen5.2: <usb to="" serial="" inno="" tech="">at usbus5, cfg=255 md=HOST spd=LOW (1.5Mbps) pwr=ON (100mA)

                              bLength = 0x0012
                                bDescriptorType = 0x0001
                                bcdUSB = 0x0110
                                bDeviceClass = 0x0000  <probed by="" interface="" class="">bDeviceSubClass = 0x0000
                                bDeviceProtocol = 0x0000
                                bMaxPacketSize0 = 0x0008
                                idVendor = 0x0665
                                idProduct = 0x5161
                                bcdDevice = 0x0002
                                iManufacturer = 0x0001  <retrieving string="" failed="">iProduct = 0x0002  <retrieving string="" failed="">iSerialNumber = 0x0000  <no string="">bNumConfigurations = 0x0001</no></retrieving></retrieving></probed></usb>

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                              • w0wW
                                w0w
                                last edited by

                                I am sorry, my bad, instead of powering off and on your device just try to do this with root hub where is your ups is connected.
                                Do
                                usbconfig | grep ugen5
                                You should see something like
                                ugen5.1: <uhci root="" hub="" intel="">at usbus2, cfg=0 md=HOST spd=FULL (12Mbps) pwr=SAVE
                                ugen5.2: <usb to="" serial="" inno="" tech="">at usbus5, cfg=255 md=HOST spd=LOW (1.5Mbps) pwr=ON (100mA)
                                So try
                                usbconfig -d 5.1 set_config 255
                                usbconfig -d 5.1 set_config 0
                                and see what happening.</usb></uhci>

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                                • N
                                  n3by
                                  last edited by

                                  I tested:
                                  communication is not restored automatically after power on the USB hub, it still required to restart the NUT service.

                                  edit.

                                  Thank you.

                                  I like the idea to power OFF-ON the USB HUB so I added to nut_restart script:

                                  #!/bin/sh

                                  /usr/local/etc/rc.d/nut.sh stop
                                  usbconfig -d 5.1 set_config 255
                                  sleep 30
                                  usbconfig -d 5.1 set_config 0
                                  sleep 30
                                  /usr/local/etc/rc.d/nut.sh start

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                                  • H
                                    hda
                                    last edited by

                                    @n3by:

                                    4 - Not possible for the moment the other computers around are win that are scheduled to turn off overnight and also I don't have a monitor program for win.

                                    Maybe you could utilize a RPi-Linux at 3W power ?

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                                    • N
                                      n3by
                                      last edited by

                                      Sorry I have no RPI here in Poland… and to buy now rpi3+memory+case+power here is ~90 $...

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                                      • w0wW
                                        w0w
                                        last edited by

                                        Instead restarting NUT in sheduled fashion, just use script below to check if upsc fails to connect ups and then restart everything you want.
                                        When UPS driver connection is lost, run
                                        upsc -l
                                        It gives you your configured UPS name, run
                                        upsc "upsname" 
                                        without quotes

                                        remember the output, you will need it below in pattern variable. Just put it in quotes like it is.
                                        for example if upsc myhomeups gives you output
                                        connection unavailable
                                        then change script line to

                                        pattern="connection unavailable"

                                        #!/bin/sh
                                        # Script to restart NUT and USB UPS if UPS connection failed
                                        upsname=$(upsc -l)
                                        pattern="failed UPS message from upsc"
                                        check=$(upsc $upsname | grep -o "$pattern")
                                        if [ "$check" = "$pattern" ] ;
                                        then
                                        /usr/local/etc/rc.d/nut.sh stop
                                        usbconfig -d 5.1 set_config 255
                                        sleep 30
                                        usbconfig -d 5.1 set_config 0
                                        sleep 30
                                        /usr/local/etc/rc.d/nut.sh start
                                        fi
                                        

                                        You can use cron to schedule script for every 3 minutes for example, or even less if you tune down your sleep timers.

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                                        • N
                                          n3by
                                          last edited by

                                          This is what I did:

                                          because this is normal output if communication with UPS is working OK:

                                          upsc ActiveJet

                                          battery.charge: 100
                                          battery.charge.low: 50
                                          battery.runtime: 714
                                          battery.runtime.low: 600
                                          battery.voltage: 13.70
                                          battery.voltage.high: 13.7
                                          battery.voltage.low: 12
                                          device.type: ups
                                          driver.flag.norating: enabled
                                          driver.flag.novendor: enabled
                                          driver.name: blazer_usb
                                          driver.parameter.pollinterval: 10
                                          driver.parameter.port: auto
                                          driver.parameter.protocol: mustek
                                          driver.parameter.runtimecal: 180,100,320,50
                                          driver.parameter.synchronous: no
                                          driver.version: 2.7.4
                                          driver.version.internal: 0.12
                                          input.frequency: 50.0
                                          input.voltage: 241.2
                                          input.voltage.fault: 241.2
                                          output.voltage: 241.2
                                          ups.beeper.status: enabled
                                          ups.delay.shutdown: 30
                                          ups.delay.start: 180
                                          ups.load: 19
                                          ups.productid: 5161
                                          ups.status: OL
                                          ups.type: offline / line interactive
                                          ups.vendorid: 0665
                                          

                                          I changed your script to this one:

                                          #!/bin/sh

                                          Script to restart NUT and USB UPS if UPS connection failed on ActiveJet

                                          upsname="ActiveJet"
                                          pattern="battery.charge:"
                                          check=$(upsc $upsname | grep -o "$pattern")
                                          if [ "$check" != "$pattern" ]; then
                                          /usr/local/etc/rc.d/nut.sh stop

                                          usbconfig -d 5.1 set_config 255

                                          sleep 10

                                          usbconfig -d 5.1 set_config 0

                                          sleep 5
                                          /usr/local/etc/rc.d/nut.sh start
                                          fi

                                          and I added to cron to run it every 3 min.

                                          If you have a better suggestion please share.

                                          Thank you again !

                                          edit:
                                          changed the script and cron from 2 to 3 and now to 4 min because something is not ok and it restart to often.

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                                          • N
                                            n3by
                                            last edited by

                                            strange …  If I did not made a mistake I think the script interfere with normal NUT because it will restart almost every time.
                                            Maybe we can look in syslog for last NUT error messages and not try to interrogate NUT ??

                                            Dec 23 21:40:08 	upsd 	59705 	User monuser@127.0.0.1 logged into UPS [ActiveJet]
                                            Dec 23 21:40:06 	upsd 	59705 	Startup successful
                                            Dec 23 21:40:06 	upsd 	59382 	Connected to UPS [ActiveJet]: blazer_usb-ActiveJet
                                            Dec 23 21:40:06 	upsd 	59382 	listening on 127.0.0.1 port 3493
                                            Dec 23 21:40:06 	upsd 	59382 	listening on ::1 port 3493
                                            Dec 23 21:40:05 	blazer_usb 	59211 	Startup successful
                                            Dec 23 21:40:05 	upsmon 	58620 	Startup successful
                                            Dec 23 21:40:00 	blazer_usb 	86268 	Signal 15: exiting
                                            Dec 23 21:40:00 	upsd 	86696 	Signal 15: exiting
                                            Dec 23 21:40:00 	upsd 	86696 	mainloop: Interrupted system call
                                            Dec 23 21:40:00 	upsd 	86696 	User monuser@127.0.0.1 logged out from UPS [ActiveJet]
                                            Dec 23 21:40:00 	upsmon 	86014 	Signal 15: exiting
                                            Dec 23 21:36:08 	upsd 	86696 	User monuser@127.0.0.1 logged into UPS [ActiveJet]
                                            Dec 23 21:36:06 	upsd 	86696 	Startup successful
                                            Dec 23 21:36:06 	upsd 	86543 	Connected to UPS [ActiveJet]: blazer_usb-ActiveJet
                                            Dec 23 21:36:06 	upsd 	86543 	listening on 127.0.0.1 port 3493
                                            Dec 23 21:36:06 	upsd 	86543 	listening on ::1 port 3493
                                            Dec 23 21:36:05 	blazer_usb 	86268 	Startup successful
                                            Dec 23 21:36:05 	upsmon 	85553 	Startup successful
                                            Dec 23 21:36:00 	blazer_usb 	8319 	Signal 15: exiting
                                            Dec 23 21:36:00 	upsd 	8660 	Signal 15: exiting
                                            Dec 23 21:36:00 	upsd 	8660 	mainloop: Interrupted system call
                                            Dec 23 21:36:00 	upsd 	8660 	User monuser@127.0.0.1 logged out from UPS [ActiveJet]
                                            Dec 23 21:36:00 	upsmon 	7932 	Signal 15: exiting
                                            Dec 23 21:32:08 	upsd 	8660 	User monuser@127.0.0.1 logged into UPS [ActiveJet]
                                            Dec 23 21:32:06 	upsd 	8660 	Startup successful
                                            Dec 23 21:32:06 	upsd 	8388 	Connected to UPS [ActiveJet]: blazer_usb-ActiveJet
                                            Dec 23 21:32:06 	upsd 	8388 	listening on 127.0.0.1 port 3493
                                            Dec 23 21:32:06 	upsd 	8388 	listening on ::1 port 3493
                                            Dec 23 21:32:05 	blazer_usb 	8319 	Startup successful
                                            Dec 23 21:32:05 	upsmon 	7510 	Startup successful
                                            Dec 23 21:32:00 	upsd 	33016 	Signal 15: exiting
                                            Dec 23 21:32:00 	upsd 	33016 	mainloop: Interrupted system call
                                            Dec 23 21:32:00 	upsd 	33016 	User monuser@127.0.0.1 logged out from UPS [ActiveJet]
                                            Dec 23 21:32:00 	upsmon 	32741 	Signal 15: exiting
                                            ... 
                                            
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