Netgate Discussion Forum
    • Categories
    • Recent
    • Tags
    • Popular
    • Users
    • Search
    • Register
    • Login

    504 Gateway Time-out (nginx) - 2.3 upgrade on 2x APU1

    Scheduled Pinned Locked Moved Problems Installing or Upgrading pfSense Software
    30 Posts 12 Posters 22.3k Views
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • ? Offline
      A Former User
      last edited by

      I had this problem (not exactly but same effect). I tried updating to the 2.3.1 snapshot and problem persisted. I removed every widget (as I saw there were multiple widgets along with IPSec that was being logged), rebooted, waited it out for a couple minutes, and slowly re added widgets. IPSec did pop back up with an nginx error but removed it again and just waited a couple hours longer. As far as I can tell my system running fine for the past  +12 hours (and it usually breaks even during the day despite it waiting till midnight to break.

      My post is here if you want to see what me and others were getting on this issue.

      https://forum.pfsense.org/index.php?topic=110121.0

      Edit: Seems it came back to haunt me once again, if you haven't done the above yet try to also clear your browser cache. It would seem the IPSec widget isn't playing well but I have reduced the amount of times this problem occurs (as far as Im experiencing so far). But it seems like its varying in occurrences, widget, and when it brings the webGUI down.

      1 Reply Last reply Reply Quote 0
      • H Offline
        h0tf1r3 Banned
        last edited by

        Look also here discussing the same problem! https://forum.pfsense.org/index.php?topic=110121.0

        1 Reply Last reply Reply Quote 0
        • C Offline
          cmb
          last edited by

          This was likely fixed in either 2.3.1 or 2.3.1_1 depending on which instance of the issue is responsible.

          1 Reply Last reply Reply Quote 0
          • ? Offline
            A Former User
            last edited by

            @cmb:

            This was likely fixed in either 2.3.1 or 2.3.1_1 depending on which instance of the issue is responsible.

            Yes, I can confirm that this issue is resolved (at least I haven't noticed the problem arising lately). Latest updates have been doing wonders  :)

            1 Reply Last reply Reply Quote 0
            • T Offline
              toby-rdc
              last edited by

              Hello

              This issue is NOT resolved in version 2.3.1_1 . I contantly gett 502 BAD gateway after some time of usage.
              I have removed IPSEC gadgets etc and the problem still persists.
              I have to reboot the pfsense everyday because of this.

              Best regards
              Toby

              1 Reply Last reply Reply Quote 0
              • D Offline
                doktornotor Banned
                last edited by

                There's no need to reboot, simply restart PHP-FPM and the webconfigurator from the shell menu. Plus you are two releases behind.

                1 Reply Last reply Reply Quote 0
                • T Offline
                  toby-rdc
                  last edited by

                  Hello

                  Running 2.3.2 P1 , sorry i did not check. But anyway the error is still there. I have it on several units

                  /Toby

                  1 Reply Last reply Reply Quote 0
                  • ? Offline
                    A Former User
                    last edited by

                    @toby-rdc:

                    Hello

                    Running 2.3.2 P1 , sorry i did not check. But anyway the error is still there. I have it on several units

                    /Toby

                    If you can please run this command, and try to capture the output; when the issue happens ps uxawww either by ssh, or the local terminal. Install pstree for an even better way to find the issue. One of the devs instructed me to do this in order to see what was the cause.

                    pkg install pstree
                    rehash
                    pstree

                    1 Reply Last reply Reply Quote 0
                    • O Offline
                      Overlord
                      last edited by

                      I have the same issue here with version:

                      2.3.2-RELEASE-p1 (amd64)
                      built on Tue Sep 27 12:13:07 CDT 2016
                      FreeBSD 10.3-RELEASE-p9

                      After some hours I get the "504 Gateway Time-out" or Bad Gateway error.

                      1 Reply Last reply Reply Quote 0
                      • jahonixJ Offline
                        jahonix
                        last edited by

                        You are on a totally different version. Nano i386 vs amd64.
                        Did you restart PHP-FPM from console/ssh? What was the result?

                        1 Reply Last reply Reply Quote 0
                        • D Offline
                          doktornotor Banned
                          last edited by

                          About ~100% of cases this is fixed by Restart PHP-FPM + Restart webConfigurator from console. (Not that it'd make me love the nginx thing, or the pkg's stupidity of being absolutely unable to work offline.)

                          And disable the updates checking on dashboard, plus definitely do NOT add the installed packages widget.

                          1 Reply Last reply Reply Quote 0
                          • O Offline
                            Overlord
                            last edited by

                            I know the version thing, I only want to say, that the issue is still alive :D

                            -Restart PHP-FPM is working every time, but its not really usable to do this so often

                            But I try to disable the updates checking thing. Installed packages widget is not installed.

                            Thanks :)

                            1 Reply Last reply Reply Quote 0
                            • T Offline
                              twentytwosevenths
                              last edited by

                              @crisdavid:

                              If you can please run this command, and try to capture the output; when the issue happens ps uxawww either by ssh, or the local terminal. Install pstree for an even better way to find the issue. One of the devs instructed me to do this in order to see what was the cause.

                              pkg install pstree
                              rehash
                              pstree

                              Don't bother installing that. ps forest/tree format under bsd:

                              ps auxdww

                              Gives more info on all processes.
                              ("w" 's are for long line wrapping - 'd' is for forest view (tree) )

                              https://www.freebsd.org/cgi/man.cgi?ps(1)

                              1 Reply Last reply Reply Quote 0
                              • O Offline
                                Overlord
                                last edited by

                                I tried that thing with uncheck updates - didn't work. After some days the http request timed out because ngin didn't respond

                                1 Reply Last reply Reply Quote 0
                                • jahonixJ Offline
                                  jahonix
                                  last edited by

                                  There was a problem with the IPsec widget a while back. If you have that on the dashboard then try to remove it.

                                  1 Reply Last reply Reply Quote 0
                                  • C Offline
                                    craymore
                                    last edited by

                                    bump

                                    Setup :

                                    • 2.3.2-RELEASE-p1 (i386)
                                    • 2013 ALIX Engine
                                    • 4G NanoBSD
                                    • bare install, no-addons

                                    I have been trying to taccle down similar issues as those mentionned in this topic :

                                    • nginx timeouts ( 504, 502 … ) or slowness

                                    • nginx timeouts in syslog

                                    • traffic still going trough, only the UI is impacted

                                    My appliance is coupled w/ a 100Mbps DSL line ( which is well below the maximum troughput it can handle ), and I started noticying that the nginx issues were happening at high troughput ( >= 90Mbps ).

                                    I disabled traffic shaping at first ( as it can be quite CPU intensive ), but it didn't change the behaviour.

                                    The moment the troughput drops to values like 20Mbps, the UI becomes responsive again ( no slowness, no timeouts ).

                                    What can I do to solve these problems ?  :-\

                                    1 Reply Last reply Reply Quote 0
                                    • H Offline
                                      hda
                                      last edited by

                                      @craymore:

                                      bump
                                      ..Alix..
                                      What can I do to solve these problems ?

                                      Bump in place ?

                                      First off: Install a fast/excellent CF like a Transcend Industrial grade.
                                      Then start with a 2.3 from scratch i.s.o. upgrading from a 2.2
                                      Set the CF to read/write all the time.
                                      2.3 works fine with an Alix.

                                      1 Reply Last reply Reply Quote 0
                                      • C Offline
                                        craymore
                                        last edited by

                                        @hda:

                                        First off: Install a fast/excellent CF like a Transcend Industrial grade.
                                        Then start with a 2.3 from scratch i.s.o. upgrading from a 2.2
                                        Set the CF to read/write all the time.
                                        2.3 works fine with an Alix.

                                        • SLC SD card w/ high i/o installed
                                        • last "from scratch" install was done on the initial 2.3 release ( and it's irrelevant since the NanoBSD upgrade procedure is equivalent to an initial install w/ config copy only )
                                        • RW mode enabled ( it's now a NanoBSD default setting )
                                        1 Reply Last reply Reply Quote 0
                                        • D Offline
                                          doktornotor Banned
                                          last edited by

                                          @craymore:

                                          I started noticying that the nginx issues were happening at high troughput ( >= 90Mbps ).
                                          I disabled traffic shaping at first ( as it can be quite CPU intensive ), but it didn't change the behaviour.
                                          The moment the troughput drops to values like 20Mbps, the UI becomes responsive again ( no slowness, no timeouts ).

                                          What can I do to solve these problems ?  :-\

                                          Get an adequate hardware to handle the load. These things are simply EOL. Having issues even when updating due to lack of RAM, especially if you hit some bigger package update (python, perl comes to mind.)

                                          1 Reply Last reply Reply Quote 0
                                          • H Offline
                                            hda
                                            last edited by

                                            @craymore:

                                            The moment the troughput drops to values like 20Mbps, the UI becomes responsive again ( no slowness, no timeouts ).
                                            What can I do to solve these problems ?  :-\

                                            So if the load is too high, which it is, and you want to keep the Alix, you could then restrict your 100-line to 50 or 25 with a managed switch.

                                            1 Reply Last reply Reply Quote 0
                                            • First post
                                              Last post
                                            Copyright 2025 Rubicon Communications LLC (Netgate). All rights reserved.