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    Intel Atom C2xxx LPC failures

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    • V
      VAMike
      last edited by

      if it turns out to be true it's gonna really chap a lot of people who were convinced they really needed to buy "server grade" components. :D

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      • G
        gcu_greyarea
        last edited by

        http://www.tomshardware.com/news/intel-cpu-failure-atom-processor,33538.html

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        • G
          gcu_greyarea
          last edited by

          More Info here:

          https://www.reddit.com/r/homelab/comments/5sb89p/psa_so_it_seems_that_intels_c2xxx_series_of_cpus/

          Anybody from pfSense/Netgate/Adi care to comment ?

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          • A
            athurdent
            last edited by

            Has anyone contacted Supermicro about this?

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            • G
              gcu_greyarea
              last edited by

              All the information available online leads me to believe that the issue is not limited to Cisco. I.e. Intel is very clear about AVR54 and the affected processors. It's safe to assume that the ADI/NetGate/pfSense boxes are affected, too (as well as some Synology NAS')

              Unless there's some magic "firmware bullet" I'm convinced that most vendors will just ride this issue out - or at best manage the issue on a Case by Case basis. If Cisco could've pushed out a firmware fix they would've done it in a heartbeat.

              I'd be more than happy to receive replacements boards from Netgate/pfSense (for my 2240, 2440 and 4860's) but my hopes are indeed very slim.
              The pfSense store shows One year manufacturer's warranty and my boxes are already 1+ year old. That absolves pfSense of the responsibility to replace my SG Series Appliances - which by the way have not yet even failed.

              Do I sleep comfortable that my network sits on a time bomb ? No.
              Do I sleep comfortable that my employer's network sits on a time bomb ? No.

              Perhaps ADI/NetGate/PfSense do not have the same level of clout with intel as Cisco does, but I'd surely hope ADI/NetGate/PfSense will work out some sort of arrangement with intel to reduce the impact on existing customers.

              I would suggest that affected Rangely/Avoton customers should receive a heavy discount when buying from the pfSense Store again.

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              • W
                Wolf666
                last edited by

                This issue has nothing to do with warranty since its a design flaw…replacement or upgrade program is needed.
                Personally I have my core network based on C2000, pfSense and Synology units.
                There is an open thread on Synology. I also wrote to Supermicro in order to get a solution before failure occurs.

                Modem Draytek Vigor 130
                pfSense 2.4 Supermicro A1SRi-2558 - 8GB ECC RAM - Intel S3500 SSD 80GB - M350 Case
                Switch Cisco SG350-10
                AP Netgear R7000 (Stock FW)
                HTPC Intel NUC5i3RYH
                NAS Synology DS1515+
                NAS Synology DS213+

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                • G
                  gcu_greyarea
                  last edited by

                  It's eerily quiet here ….  :-\

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                  • A
                    awontroba
                    last edited by

                    iXsystems FreeNAS Mini at risk too.

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                    • MikeV7896M
                      MikeV7896
                      last edited by

                      @Wolf666:

                      I also wrote to Supermicro in order to get a solution before failure occurs.

                      Please let us know what they say… there are plenty here that have SuperMicro boards with the Atom C2xxx processors on them.

                      The S in IOT stands for Security

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                      • A
                        athurdent
                        last edited by

                        I also contaced Supermicro yesterday, seems at least the European support did not know about the issue yet. Sent them an explanation and some links. Now they are checking with the PM of the motherboard.

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                        • A
                          athurdent
                          last edited by

                          Hmm, the Intel doc says stepping B0 is affected. My Supermicro board says:

                          CPU: Intel(R) Atom(TM) CPU  C2758  @ 2.40GHz (2400.07-MHz K8-class CPU)
                            Origin="GenuineIntel"  Id=0x406d8  Family=0x6  Model=0x4d  Stepping=8
                          
                          

                          From what I have gathered about steppings, the version normally consist of a letter followed by a number. So what could "8" mean?
                          I'd love to think that Cisco got the whole B0 stepping, but then again my (and all the googled dmesg) results are missing the letter…

                          Any experts on this?

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                          • C
                            Creep89
                            last edited by

                            CPU: Intel(R) Atom(TM) CPU  C2558  @ 2.40GHz (2400.06-MHz K8-class CPU)
                              Origin="GenuineIntel"  Id=0x406d8  Family=0x6  Model=0x4d  Stepping=8
                            

                            Well, yeah, that is not very helpful at all.

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                            • N
                              nifoc
                              last edited by

                              I also contacted Supermicro (EU) and asked them if it only affects one specific stepping.

                              Apparently even they don't know if it only affects the B0 stepping, because Intel doesn't want to give out too many details.

                              The hardware update Supermicro has in place (or will have in place) is for all A1 motherboards though.

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                              • G
                                gcu_greyarea
                                last edited by

                                @Creep89:

                                CPU: Intel(R) Atom(TM) CPU  C2558  @ 2.40GHz (2400.06-MHz K8-class CPU)
                                  Origin="GenuineIntel"  Id=0x406d8  Family=0x6  Model=0x4d  Stepping=8
                                

                                Well, yeah, that is not very helpful at all.

                                Have a look here:

                                https://www-ssl.intel.com/content/dam/www/public/us/en/documents/specification-updates/atom-c2000-family-spec-update.pdf

                                Page 15 Table 9

                                CPUID: 406D8

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                                • C
                                  Creep89
                                  last edited by

                                  Oh, well. Thanks!  :-X

                                  Guess I will buy/build a new pfSense appliance and then RMA my board. Not cool at all.

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                                  • A
                                    athurdent
                                    last edited by

                                    Supermicro support told me to RMA my board to get a "reworked" one. They do not handle RMAs directly with the customer, though. I bought it from Amazon.de. So much for my reworked version…

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                                    • jimpJ
                                      jimp Rebel Alliance Developer Netgate
                                      last edited by

                                      We're still investigating internally, we'll put out an official response once we have enough information.

                                      You can also follow some additional conversation on the topic here: https://www.reddit.com/r/PFSENSE/comments/5s8pwi/intel_c_series_processor_recalls_are_pf_official/

                                      Remember: Upvote with the 👍 button for any user/post you find to be helpful, informative, or deserving of recognition!

                                      Need help fast? Netgate Global Support!

                                      Do not Chat/PM for help!

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                                      • G
                                        grandrivers
                                        last edited by

                                        crap!!

                                        CPU: Intel(R) Atom(TM) CPU  C2558  @ 2.40GHz (2400.06-MHz K8-class CPU)
                                          Origin="GenuineIntel"  Id=0x406d8  Family=0x6  Model=0x4d  Stepping=8

                                        pfsense plus 25.03 super micro A1SRM-2558F
                                        C2558 32gig ECC  60gig SSD

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                                        • dennypageD
                                          dennypage
                                          last edited by

                                          FWIW, you probably don't need to go check your stepping. By Intel's data sheet, there has only been one stepping (B0) released to date for the Atom C2000 family.

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                                          • dennypageD
                                            dennypage
                                            last edited by

                                            And in case anyone missed it:

                                            https://blog.pfsense.org/?p=2297

                                            A very respectable response from Netgate.

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