Netgate Discussion Forum
    • Categories
    • Recent
    • Tags
    • Popular
    • Users
    • Search
    • Register
    • Login

    Sierra MC73xx working

    Scheduled Pinned Locked Moved Wireless
    51 Posts 13 Posters 36.2k Views
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • ?
      Guest
      last edited by

      I loaded a fresh Windows and Sierra drives and Watcher. Was still seeing my LTE drop to 3G and i noticed it seemed tied to usage. When I ran speed test the speed would jump to LTE.
      I found this thread which explains why.

      Telstra cells drop you back to basic "UMTS" when there's no data in transmission between yourself and the tower. Once the data flows again, you'll typically go to "HSPA+" (single carrier) or "DC-HSPA+" (dual carrier) on Telstra, depending on the capabilities of the tower. That's got nothing to do with diversity.

      http://forums.whirlpool.net.au/archive/2178921

      This is exactly what I am seeing with ATT. Drops back to lower connection speed when not in use.

      1 Reply Last reply Reply Quote 0
      • J
        Juancho1972
        last edited by

        Phishfry, I'm from Argentina and need your help to convert a Dell DW5808 to the native Sierra MC7355.

        Thanks

        1 Reply Last reply Reply Quote 1
        • J
          Juancho1972
          last edited by

          Finally I can convert the Dell DW5808 into a Generic Sierra Wireless  MC7355 to work with Windows 7.

          Thanks to Phishfry and other web sites with a perl script to change the UDUSBCOMP to work in Ubuntu.

          M F 2 Replies Last reply Reply Quote 0
          • F
            FranciscoFranco
            last edited by

            Here is the skinny. The Dell DW5808 (MC7355) module was locked in USBCOMP #9 which is MBIM only -No AT command port at all. This is the new method by which Windows 8.1 and 10 work. They flash your modem to only use MBIM effectivly locking you out of the module.

            So Juancho had to not only switch his module from Dell VID+PID to Sierra VID+PID but also regain the AT console to do it.
            Luckily one of the developers of Linux modem-manager has a perl script which can bring back the AT console.

            Here is how without installing Linux on host.
            Setup Ubuntu USB Flash/Pen drive with persistent storage like Unetbootin offers. Run you disk and install the following

            sudo apt-get install perl
            sudo apt-get install libuuid-tiny-perl
            sudo apt-get install libipc-shareable-perl
            sudo apt-get install modem-manager-gui
            sudo apt-get install putty

            So first off you need to run networkmanager and modemmanager in debug mode:
            https://www.freedesktop.org/wiki/Software/ModemManager/Debugging

            Then run this script:
            http://git.mork.no/?p=wwan.git;a=blob_plain;f=scripts/swi_setusbcomp.pl

            Here are some supporting docs.
            https://www.freedesktop.org/software/ModemManager/man/1.0.0/mmcli.8.html
            https://www.chromium.org/chromium-os/how-tos-and-troubleshooting/debugging-3g/modem-debugging-with-mmcli

            Even on other Sierra modems you get worked:
            https://forum.sierrawireless.com/viewtopic.php?f=117&t=8863

            Different Modem same effects-different cure:
            http://zukota.com/how-to-enable-at-command-and-diagnostic-ports-and-gps-for-sierra-wireless-em7345/

            This has exactly what is needed. Note EM7305 is the same firmware wise.
            http://www.0xf8.org/2016/04/changing-dell-wireless-5809e-sierra-wireless-em7305-usb-composition-mbim-qmi-at-interface-nmea/

            Note: ModemManager and Networkmanager in debug mode might not be needed. We were trying to send the modem AT commands with mmcli and that required debug mode. Unfortunately it did not work as AT command console was not exposed. Ultimately it required the perl script. Here is sample command.
            sudo perl swi_setusbcomp.pl –usbcomp=14

            Putty set to Serial and ttyUSB1. Putty requires sudo putty from terminal to work.

            ModemManager GUI is useful in showing the mode the modem is in. For example MIBM was apparent without AT console.

            From Juancho:
            Maybe with Perl script and Putty is enough to do the conversión from Dell to Sierra Wireless.

            So the above post about bricking your module is now the new normal from Microsoft. MBIM only mode. Luckily Bjorn Mork and his magic perl script saves the day.

            1 Reply Last reply Reply Quote 0
            • F
              FranciscoFranco
              last edited by

              The reason I post this is the procedures are exactly the same for pfSense, FreeBSD and Windows. #14 USBCOMP works and as a bonus proves a dual configuration with DirectIP for FreeBSD/pfSense and QMI modes for Linux.

              1 Reply Last reply Reply Quote 0
              • T
                thanatos2k
                last edited by

                So I was in the middle of changing a DW5808 into a generic module when the laptop lost power. I got the VID successfully updated to 1199 but the PID is still 81A8… This means the drivers won't pick up the card as a valid combo to get me into a serial terminal to change the PID. Is there some way in Linux I can trick it into working so I can issue the PID change or is the card toast? Card is in USBcomp=6 right now if that changes anything, I see 4 interfaces exposed in windows but can't get drivers to load for them.

                "I know not with what weapons World War III will be fought, but World War IV will be fought with sticks and stones." - A. Einstein

                1 Reply Last reply Reply Quote 0
                • T
                  thanatos2k
                  last edited by

                  Ended up comparing the modules loaded with a 5808e in a USB carrier and manually installing the modules using modprobe. That exposed the /dev/ttyUSB0 through /dev/ttyUSB2, ttyUSB2 was the AT command interface so I was able to issue the AT!UDVID=9041 to fix. Runs like a champ now.

                  
                  /sbin/modprobe cdc_wdm product=0x81a8 vendor=0x1199
                  /sbin/modprobe usbserial product=0x81a8 vendor=0x1199
                  /sbin/modprobe qmi_wwan product=0x81a8 vendor=0x1199
                  /sbin/modprobe qcserial product=0x81a8 vendor=0x1199
                  
                  

                  "I know not with what weapons World War III will be fought, but World War IV will be fought with sticks and stones." - A. Einstein

                  1 Reply Last reply Reply Quote 0
                  • T
                    tubs89
                    last edited by

                    How are you guys connecting the mPCIe card to a host?  Does a USB adapter work or do I need to find a mainboard that supports mPCIe to do these steps?

                    1 Reply Last reply Reply Quote 0
                    • T
                      thanatos2k
                      last edited by

                      3g/4g modems almost all use the USB interface of Mini-PCI(e) so a USB adapter will work if you don't have a slot internally.

                      "I know not with what weapons World War III will be fought, but World War IV will be fought with sticks and stones." - A. Einstein

                      1 Reply Last reply Reply Quote 0
                      • T
                        tubs89
                        last edited by

                        @thanatos2k:

                        3g/4g modems almost all use the USB interface of Mini-PCI(e) so a USB adapter will work if you don't have a slot internally.

                        Thanks!

                        1 Reply Last reply Reply Quote 0
                        • T
                          tubs89
                          last edited by

                          Thanks for these instructions!  I also followed this post to re-flash the firmware to Sprint: https://forum.pfsense.org/index.php?topic=120614.0.

                          I had to run !BOOTHOLD via the AT interface prior to flashing the firmware to get the firmware to flash without an error.

                          1 Reply Last reply Reply Quote 0
                          • T
                            tubs89
                            last edited by

                            I'm still having trouble - it appears the device is stuck in "Low Power Mode", similar to this post: https://sigquit.wordpress.com/2015/02/09/dell-branded-sierra-wireless-3g4g-modem-not-online/

                            The output of !PCINFO:
                            State: LowPowerMode
                            LPM force flags - W_DISABLE:0, User:0, Temp:0, Volt:0, BIOS:1, GOBIIM:0
                            W_DISABLE: 0
                            Poweroff mode: 0
                            LPM Persistent: 0

                            Indicates the BIOS system is somehow converting the module to low power.  Googling reveals linux can do this with it's ACPI modules by accident/bug:
                            https://lists.freedesktop.org/archives/libqmi-devel/2015-January/001084.html

                            Anyone else struggling with this?

                            1 Reply Last reply Reply Quote 0
                            • T
                              thanatos2k
                              last edited by

                              I've found with the DW5805 and DW5805e that even if you change the VID/PID to non-Dell configurations, they still need the FCC auth command to be sent before they will go out of low power mode. I've not found a way to send that command under FreeBSD. I'm currently using ModemManager on OpenWRT in a secondary atom box to do the 4G connections.

                              "I know not with what weapons World War III will be fought, but World War IV will be fought with sticks and stones." - A. Einstein

                              1 Reply Last reply Reply Quote 0
                              • T
                                tubs89
                                last edited by

                                I think I found the key:
                                https://forum.sierrawireless.com/viewtopic.php?f=117&t=9771&sid=3c2d1cc46ccb965d2e37535a9ab142b1&start=15#p39184

                                The PCFCCAUTH can only be changed in a special mode with OPENLOCK command.  Trying to disable it via the AT console without OPENLOCK results in an error.

                                The older Sierra chips could be unlocked from here - https://github.com/bkerler/SierraWirelessGen.  But it sounds like the algorithm is updated.

                                I think there is a tool out there that let's you modify these settings outside the AT interface.  May be easier.

                                1 Reply Last reply Reply Quote 0
                                • M
                                  meteora @Juancho1972
                                  last edited by

                                  @juancho1972 . can you upload the whole process? I am facing the same problem.

                                  1 Reply Last reply Reply Quote 0
                                  • F
                                    fips @Juancho1972
                                    last edited by

                                    @juancho1972 Yes, please show the process.

                                    1 Reply Last reply Reply Quote 0
                                    • A
                                      alexTM
                                      last edited by stephenw10

                                      So MC7355 and EM7355, which one is better to use with OpenWRT?

                                      1 Reply Last reply Reply Quote 0
                                      • stephenw10S
                                        stephenw10 Netgate Administrator
                                        last edited by

                                        Hmm, seems like spam but...

                                        That is the same card effectively. The MC version is mPCIe and the EM is m.2.

                                        Steve

                                        A 1 Reply Last reply Reply Quote 0
                                        • A
                                          alexTM @stephenw10
                                          last edited by

                                          @stephenw10 thanks

                                          1 Reply Last reply Reply Quote 0
                                          • M
                                            mrneutron
                                            last edited by mrneutron

                                            Is anyone able to get this to work on a DW5808 (MC-7355) in 2020?
                                            I've been following the procedure outlined by user FranciscoFranco in forum post #17.
                                            I've experienced that the procedure does not work in 2020.
                                            I tried to perform the process using Ubuntu 19.10 on a 8GB bootable USB flash drive with 2GB of persistent memory space. I also tried using a Ubuntu 19.10 Virtual Machine inside VMware Workstation. Both setups yielded the same failures.
                                            One of the first steps is to run networkmanager and modemmanager in debug mode:
                                            see https://www.freedesktop.org/wiki/Software/ModemManager/Debugging
                                            $> sudo /usr/sbin/ModemManager --debug
                                            This process fails to complete. The screen scrolls with text for about 1 minute then stops and never completes - even after waiting/watching for an hour. If you perform a CTRL-C to stop the command, it stops with a message that it failed.
                                            Since this is one the first steps in the process, the rest cannot be accomplished.

                                            1. has anyone been able to get this to work on a DW5808 (MC-7355) in 2020?
                                            2. if not, why this would work in 2016 and not in 2020?
                                            3. do I need to use a 2016 version of Ubuntu for this to work?

                                            Thanks for any updates on this procedure.

                                            1 Reply Last reply Reply Quote 0
                                            • First post
                                              Last post
                                            Copyright 2025 Rubicon Communications LLC (Netgate). All rights reserved.