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    Sierra MC73xx working

    Scheduled Pinned Locked Moved Wireless
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    • F
      FranciscoFranco
      last edited by

      The reason I post this is the procedures are exactly the same for pfSense, FreeBSD and Windows. #14 USBCOMP works and as a bonus proves a dual configuration with DirectIP for FreeBSD/pfSense and QMI modes for Linux.

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      • T
        thanatos2k
        last edited by

        So I was in the middle of changing a DW5808 into a generic module when the laptop lost power. I got the VID successfully updated to 1199 but the PID is still 81A8… This means the drivers won't pick up the card as a valid combo to get me into a serial terminal to change the PID. Is there some way in Linux I can trick it into working so I can issue the PID change or is the card toast? Card is in USBcomp=6 right now if that changes anything, I see 4 interfaces exposed in windows but can't get drivers to load for them.

        "I know not with what weapons World War III will be fought, but World War IV will be fought with sticks and stones." - A. Einstein

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        • T
          thanatos2k
          last edited by

          Ended up comparing the modules loaded with a 5808e in a USB carrier and manually installing the modules using modprobe. That exposed the /dev/ttyUSB0 through /dev/ttyUSB2, ttyUSB2 was the AT command interface so I was able to issue the AT!UDVID=9041 to fix. Runs like a champ now.

          
/sbin/modprobe cdc_wdm product=0x81a8 vendor=0x1199
/sbin/modprobe usbserial product=0x81a8 vendor=0x1199
/sbin/modprobe qmi_wwan product=0x81a8 vendor=0x1199
/sbin/modprobe qcserial product=0x81a8 vendor=0x1199

          "I know not with what weapons World War III will be fought, but World War IV will be fought with sticks and stones." - A. Einstein

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          • T
            tubs89
            last edited by

            How are you guys connecting the mPCIe card to a host?  Does a USB adapter work or do I need to find a mainboard that supports mPCIe to do these steps?

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            • T
              thanatos2k
              last edited by

              3g/4g modems almost all use the USB interface of Mini-PCI(e) so a USB adapter will work if you don't have a slot internally.

              "I know not with what weapons World War III will be fought, but World War IV will be fought with sticks and stones." - A. Einstein

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              • T
                tubs89
                last edited by

                @thanatos2k:

                3g/4g modems almost all use the USB interface of Mini-PCI(e) so a USB adapter will work if you don't have a slot internally.

                Thanks!

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                • T
                  tubs89
                  last edited by

                  Thanks for these instructions!  I also followed this post to re-flash the firmware to Sprint: https://forum.pfsense.org/index.php?topic=120614.0.

                  I had to run !BOOTHOLD via the AT interface prior to flashing the firmware to get the firmware to flash without an error.

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                  • T
                    tubs89
                    last edited by

                    I'm still having trouble - it appears the device is stuck in "Low Power Mode", similar to this post: https://sigquit.wordpress.com/2015/02/09/dell-branded-sierra-wireless-3g4g-modem-not-online/

                    The output of !PCINFO:
                    State: LowPowerMode
                    LPM force flags - W_DISABLE:0, User:0, Temp:0, Volt:0, BIOS:1, GOBIIM:0
                    W_DISABLE: 0
                    Poweroff mode: 0
                    LPM Persistent: 0

                    Indicates the BIOS system is somehow converting the module to low power.  Googling reveals linux can do this with it's ACPI modules by accident/bug:
                    https://lists.freedesktop.org/archives/libqmi-devel/2015-January/001084.html

                    Anyone else struggling with this?

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                    • T
                      thanatos2k
                      last edited by

                      I've found with the DW5805 and DW5805e that even if you change the VID/PID to non-Dell configurations, they still need the FCC auth command to be sent before they will go out of low power mode. I've not found a way to send that command under FreeBSD. I'm currently using ModemManager on OpenWRT in a secondary atom box to do the 4G connections.

                      "I know not with what weapons World War III will be fought, but World War IV will be fought with sticks and stones." - A. Einstein

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                      • T
                        tubs89
                        last edited by

                        I think I found the key:
                        https://forum.sierrawireless.com/viewtopic.php?f=117&t=9771&sid=3c2d1cc46ccb965d2e37535a9ab142b1&start=15#p39184

                        The PCFCCAUTH can only be changed in a special mode with OPENLOCK command.  Trying to disable it via the AT console without OPENLOCK results in an error.

                        The older Sierra chips could be unlocked from here - https://github.com/bkerler/SierraWirelessGen.  But it sounds like the algorithm is updated.

                        I think there is a tool out there that let's you modify these settings outside the AT interface.  May be easier.

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                        • M
                          meteora @Juancho1972
                          last edited by

                          @juancho1972 . can you upload the whole process? I am facing the same problem.

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                          • F
                            fips @Juancho1972
                            last edited by

                            @juancho1972 Yes, please show the process.

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                            • A
                              alexTM
                              last edited by stephenw10

                              So MC7355 and EM7355, which one is better to use with OpenWRT?

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                              • stephenw10S
                                stephenw10 Netgate Administrator
                                last edited by

                                Hmm, seems like spam but...

                                That is the same card effectively. The MC version is mPCIe and the EM is m.2.

                                Steve

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                                • A
                                  alexTM @stephenw10
                                  last edited by

                                  @stephenw10 thanks

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                                  • M
                                    mrneutron
                                    last edited by mrneutron

                                    Is anyone able to get this to work on a DW5808 (MC-7355) in 2020?
                                    I've been following the procedure outlined by user FranciscoFranco in forum post #17.
                                    I've experienced that the procedure does not work in 2020.
                                    I tried to perform the process using Ubuntu 19.10 on a 8GB bootable USB flash drive with 2GB of persistent memory space. I also tried using a Ubuntu 19.10 Virtual Machine inside VMware Workstation. Both setups yielded the same failures.
                                    One of the first steps is to run networkmanager and modemmanager in debug mode:
                                    see https://www.freedesktop.org/wiki/Software/ModemManager/Debugging
                                    $> sudo /usr/sbin/ModemManager --debug
                                    This process fails to complete. The screen scrolls with text for about 1 minute then stops and never completes - even after waiting/watching for an hour. If you perform a CTRL-C to stop the command, it stops with a message that it failed.
                                    Since this is one the first steps in the process, the rest cannot be accomplished.

                                    1. has anyone been able to get this to work on a DW5808 (MC-7355) in 2020?
                                    2. if not, why this would work in 2016 and not in 2020?
                                    3. do I need to use a 2016 version of Ubuntu for this to work?

                                    Thanks for any updates on this procedure.

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                                    • stephenw10S
                                      stephenw10 Netgate Administrator
                                      last edited by

                                      Do you have the error it actually shows?

                                      Did you try modprobing the serial driver onto the device?
                                      https://forum.netgate.com/post/677772

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                                      • M
                                        mrneutron @stephenw10
                                        last edited by

                                        @stephenw10
                                        No, I didn't try any modprobe commands.

                                        from: sudo /usr/sbin/ModemManager --debug
                                        This is the last part of the output...says it didn't connect to the AT port and stops and waits, forever.

                                        ModemManager[5079]: <debug> [1595789997.248458] [plugin manager] task 0: min probing time elapsed
                                        ModemManager[5079]: <debug> [1595789997.248676] [plugin Manager] task 0: still 1 running probes (0 active): ens33
                                        ModemManager[5079]: <debug> [1595789997.248711] [plugin manager] task 0: no active tasks to probe
                                        ModemManager[5079]: <debug> [1595789997.248745] [plugin manager] task 0,ens33: deferred task completed, no suggested plugin
                                        ModemManager[5079]: <debug> [1595789997.248777] [plugin manager] task 0,ens33: finished in '2.502197' seconds
                                        ModemManager[5079]: <debug> [1595789997.248943] [plugin manager] task 0,ens33: not supported by any plugin
                                        ModemManager[5079]: <debug> [1595789997.248983] [device /sys/devices/pci0000:00/0000:00:11.0/0000:02:01.0] fully ignoring port 'net/ens33' from now on
                                        ModemManager[5079]: <debug> [1595789997.249009] [plugin manager] task 0: no more ports to probe
                                        ModemManager[5079]: <debug> [1595789997.249028] [plugin manager] task 0: finished in '2.502562' seconds
                                        ModemManager[5079]: <info>  [1595789997.249077] Couldn't check support for device '/sys/devices/pci0000:00/0000:00:11.0/0000:02:01.0': not supported by any plugin
                                        ModemManager[5079]: <debug> [1595789997.249342] [plugin manager] task 1: min probing time elapsed
                                        ModemManager[5079]: <debug> [1595789997.249390] [plugin Manager] task 1: still 2 running probes (1 active): cdc-wdm0, wws35u1c2i12
                                        ModemManager[5079]: proxy configuration failed: closed
                                        ModemManager[5079]: <debug> [1595790026.390983] (usbmisc/cdc-wdm0) error checking MBIM support: 'Transaction timed out'
                                        ModemManager[5079]: <debug> [1595790026.391018] (usbmisc/cdc-wdm0) port is not MBIM-capable
                                        ModemManager[5079]: [/dev/cdc-wdm0] channel destroyed
                                        ModemManager[5079]: <debug> [1595790026.391300] [plugin manager] task 1,cdc-wdm0: found best plugin for port (Dell)
                                        ModemManager[5079]: <debug> [1595790026.391498] [plugin manager] task 1,cdc-wdm0: finished in '31.644019' seconds
                                        ModemManager[5079]: <debug> [1595790026.391536] [plugin manager] task 1,cdc-wdm0: found best plugin: Dell
                                        ModemManager[5079]: <debug> [1595790026.391557] [plugin manager] task 1,wws35u1c2i12: deferred task completed, got suggested plugin (Dell)
                                        ModemManager[5079]: <debug> [1595790026.391586] [plugin Manager] task 1: still 1 running probes (1 active): wws35u1c2i12
                                        ModemManager[5079]: <debug> [1595790026.391663] [plugin manager] task 1,wws35u1c2i12: checking with plugin 'Dell'
                                        ModemManager[5079]: <debug> [1595790026.391712] (Dell) [wws35u1c2i12] probing deferred until result suggested
                                        ModemManager[5079]: <debug> [1595790026.391748] [plugin manager] task 1,wws35u1c2i12: completed, got suggested plugin (Dell)
                                        ModemManager[5079]: <debug> [1595790026.391768] [plugin manager] task 1,wws35u1c2i12: finished in '31.644749' seconds
                                        ModemManager[5079]: <debug> [1595790026.391792] [plugin manager] task 1,wws35u1c2i12: best plugin matches device reported one: Dell
                                        ModemManager[5079]: <debug> [1595790026.391810] [plugin manager] task 1: no more ports to probe
                                        ModemManager[5079]: <debug> [1595790026.391827] [plugin manager] task 1: finished in '31.644885' seconds
                                        ModemManager[5079]: <info>  [1595790026.391870] [device /sys/devices/pci0000:00/0000:00:11.0/0000:02:03.0/usb1/1-1] creating modem with plugin 'Dell' and '2' ports
                                        ModemManager[5079]: <debug> [1595790026.391934] Dell-branded generic modem found...
                                        ModemManager[5079]: <warn>  [1595790026.399711] Could not grab port (usbmisc/cdc-wdm0): 'Cannot add port 'usbmisc/cdc-wdm0', unsupported'
                                        ModemManager[5079]: <debug> [1595790026.400072] (wws35u1c2i12) type 'net' claimed by /sys/devices/pci0000:00/0000:00:11.0/0000:02:03.0/usb1/1-1
                                        ModemManager[5079]: <debug> [1595790026.400336] Modem (Dell) '/sys/devices/pci0000:00/0000:00:11.0/0000:02:03.0/usb1/1-1' completely disposed
                                        ModemManager[5079]: <warn>  [1595790026.401515] Couldn't create modem for device '/sys/devices/pci0000:00/0000:00:11.0/0000:02:03.0/usb1/1-1': Failed to find primary AT port

                                        Then I did a CTRL-C

                                        ^CModemManager[5079]: <info>  [1595790115.488383] Caught signal, shutting down...
                                        ModemManager[5079]: <debug> [1595790115.488753] Stopping connection in object manager server
                                        ModemManager[5079]: <info>  [1595790115.497328] ModemManager is shut down
                                        ModemManager[5079]: <debug> [1595790115.497632] disposing MMSleepMonitor singleton (0x5614725aba90)
                                        ModemManager[5079]: <debug> [1595790115.497964] [sleep-monitor] dropping systemd sleep inhibitor
                                        eric@ubuntu-vm:~$ ^C
                                        eric@ubuntu-vm:~$

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                                        • stephenw10S
                                          stephenw10 Netgate Administrator
                                          last edited by

                                          I assume you stopped and disabled modem manager before that?

                                          You need to access an AT port somehow. If that cannot be done in Ubuntu it's probably possible in Windows.

                                          Steve

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                                          • M
                                            mrneutron @stephenw10
                                            last edited by

                                            @stephenw10 Yes, from reading this thread, I can tell that getting AT command access is crucial to changing the PID and VID numbers.
                                            Yes, I followed the documented process, and disabled and stopped the processes noted. But, since command 3 fails, I can't go on to command 4.
                                            sudo systemctl disable NetworkManager ModemManager
                                            sudo systemctl stop NetworkManager ModemManager
                                            sudo /usr/sbin/ModemManager --debug
                                            sudo /usr/sbin/NetworkManager --debug --log-level=DEBUG

                                            I just tried the modprobe lines. 1 gave an error. I tried starting ModemManager in debug mode after entering these 4 lines...no difference.
                                            eric@ubuntu-vm:~$ /sbin/modprobe cdc_wdm product=0x81a8 vendor=0x1199
                                            eric@ubuntu-vm:~$ /sbin/modprobe usbserial product=0x81a8 vendor=0x1199
                                            eric@ubuntu-vm:~$ /sbin/modprobe qmi_wwan product=0x81a8 vendor=0x1199
                                            modprobe: ERROR: could not insert 'qmi_wwan': Operation not permitted
                                            eric@ubuntu-vm:~$ /sbin/modprobe qcserial product=0x81a8 vendor=0x1199
                                            eric@ubuntu-vm:~$

                                            Given that the documented procedure doesn't work in Ubuntu 19.10, I have to guess:

                                            1. the procedure was not documented completely/accurately back in 2016
                                            2. the 2019 versions of software in the Ubuntu apt repository are not compatible with this procedure
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