Netgate Discussion Forum
    • Categories
    • Recent
    • Tags
    • Popular
    • Users
    • Search
    • Register
    • Login

    Watchguard XTM 5 Series Failed

    Scheduled Pinned Locked Moved Hardware
    4 Posts 2 Posters 893 Views
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • U
      urby
      last edited by

      Hey all!
      Got back last night to my internet not working and went downstairs and can hear the fans going full blast on my Watchguard firewall running pfSense.  I shut it down and attempt to reboot but it never comes up.  Nothing is showing up from the console but it does beep once like it is going through post.  Any thoughts on what I can do to troubleshoot?

      1 Reply Last reply Reply Quote 0
      • stephenw10S
        stephenw10 Netgate Administrator
        last edited by

        Hmm, Fans going at full speed implies the CPU was running flat out. The fans run thermal control by default.

        Does it boot the original WG OS CF card if you have that?

        It sounds like a hardware failure if you previously did have console output. Try removing anything you can.

        Steve

        1 Reply Last reply Reply Quote 0
        • U
          urby
          last edited by

          @stephenw10:

          Hmm, Fans going at full speed implies the CPU was running flat out. The fans run thermal control by default.

          Does it boot the original WG OS CF card if you have that?

          It sounds like a hardware failure if you previously did have console output. Try removing anything you can.

          Steve

          Tried booting the original CF card and the same hint. Also tried with no CF or SSD and no ram and different combos with the same result. I should note that the fans don't seem to be at full blast now, that was what was happening when I first noticed and shut down.

          1 Reply Last reply Reply Quote 0
          • stephenw10S
            stephenw10 Netgate Administrator
            last edited by

            Hmm, even with no boot media you should be seeing the BIOS output. Assuming you have proven you serial terminal setup on that box previously it does sound like a hardware issue.

            Does it beep when powered on?

            Try swapping out the RAM if you can. Re-seat the CPU if it's been moved about at all. Remove the crypto card, it's unsupported anyway.

            Steve

            1 Reply Last reply Reply Quote 0
            • First post
              Last post
            Copyright 2025 Rubicon Communications LLC (Netgate). All rights reserved.