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    PfSense NTP Server and Windows - error occurred while synchronizing

    Scheduled Pinned Locked Moved General pfSense Questions
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    • M
      MrGlasspoole
      last edited by

      I thought it's faster to use servers in my region the a pool.

      I have now:
      0.de.pool.ntp.org 1.de.pool.ntp.org 2.de.pool.ntp.org 3.de.pool.ntp.org

           remote           refid      st t when poll reach   delay   offset  jitter
      ==============================================================================
      *stratum2-3.NTP. 129.70.130.70    2 u   12   64    1   42.904  -110830   2.519
      +stratum2-3.NTP. 129.70.130.71    2 u    9   64    3   28.065  -110835   3.317
      +213.251.52.43   195.66.241.3     2 u   12   64    1   27.423  -110836   3.624
      +213.95.200.107  213.95.151.123   2 u    8   64    3   17.878  -110839   1.081
      

      Where does the "Is a Pool" checkbox in the screenshot come from?
      I'm on the latest stable version…

      The widget has still 2 minutes difference.
      If the widget is not correct, how do i check if the pfSense time is correct?

      1 Reply Last reply Reply Quote 0
      • johnpozJ
        johnpoz LAYER 8 Global Moderator
        last edited by

        you have to give it time.. your offset is 110,000 ms or 110 seconds so yeah about two minutes.

        Give ntp time to work.. your best reach is 3.. 377 is what you want to wait for.. ntp will poll every 64 seconds.. Once it has gotten 8 polls in a row your reach will be 377 unless your having issues with talking to the ntp servers.

        It takes time for ntp to adjust the clock.. you could do a ntpdate command to get it close to ntp server of your choice..

        Once the ntp server is in sync it will allow clients to sync to it..

        An intelligent man is sometimes forced to be drunk to spend time with his fools
        If you get confused: Listen to the Music Play
        Please don't Chat/PM me for help, unless mod related
        SG-4860 24.11 | Lab VMs 2.8, 24.11

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        • M
          MrGlasspoole
          last edited by

          I found out what the 2 minutes problem was.
          Something i did not had in my mind.

          I have pfSense running on a Hyper-V Server 2016.
          There is the Integration Service: Time synchronization

          I did use the german NTP server on my Windows 8.1 VM and also had 2 minutes difference.
          So i did wonder and that is what brought the Time synchronization service to my mind.
          After i did disable it in Hyper-V the time in the widget is now correct.
          So pfSense was using the Hyper-V Server time…

          Will now look further into it (the reason i made this thread).

          But I'm thinking about building a Arduino with DCF77 since i live just 5.5 miles away from the station.
          That brings up the question if it would be better to sync the Hyper-V Server with the Arduino and use the integration service with all VMs
          or to sync every single VM with the Arduino.

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          • johnpozJ
            johnpoz LAYER 8 Global Moderator
            last edited by

            "So pfSense was using the Hyper-V Server time"

            Why would your hyper-v server time be off?  Why would you not sync everything on our network support ntp with ntp?

            An intelligent man is sometimes forced to be drunk to spend time with his fools
            If you get confused: Listen to the Music Play
            Please don't Chat/PM me for help, unless mod related
            SG-4860 24.11 | Lab VMs 2.8, 24.11

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            • M
              MrGlasspoole
              last edited by

              Until today i never looked into it how to set up the NTP stuff in Hyper-V (Powershell/CMD).

              Also Hyper-V can't get the time from a server until the pfSense VM is running.
              Need to look at all that stuff.

              There are many options and i don't know whats best.
              Should the Hyper-V server get the time from a web server or from pfSense (that is getting the time from a web server)?
              Should i use the integration service or not?

              By the way - the PCs in my LAN now have no problems anymore getting the time from pfSense after i did disable the integration service.

              After one hour it looks like this:

                   remote           refid      st t when poll reach   delay   offset  jitter
              ==============================================================================
               public.streikt. .STEP.          16 u  81m  512    0    0.000    0.000   0.000
               gromit.nocabal. .STEP.          16 u  72m  512    0    0.000    0.000   0.000
               tic.rueckblen.d .STEP.          16 u    -  512    0    0.000    0.000   0.000
               maggo.info      .STEP.          16 u  90m  512    0    0.000    0.000   0.000
              
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              • johnpozJ
                johnpoz LAYER 8 Global Moderator
                last edited by

                and your reach is 0.. means your not talking to any of those!

                There is no way ntp on pfsense would serve time to any client with those readings.  All your servers are in step and the reach is zero.

                That last server is serving time..

                
                $ ntpdate -d maggo.info
                 2 Jul 11:54:38 ntpdate[7232]: ntpdate 4.2.8p10@1.3728-o Mar 23 13:48:34 (UTC+01:00) 2017  (1)
                host found : maggo.info
                Looking for host maggo.info and service ntp
                78.46.253.198 reversed to maggo.info
                 2 Jul 11:54:38 ntpdate[7232]: Raised to realtime priority class
                transmit(78.46.253.198)
                receive(78.46.253.198)
                transmit(78.46.253.198)
                receive(78.46.253.198)
                transmit(78.46.253.198)
                receive(78.46.253.198)
                transmit(78.46.253.198)
                receive(78.46.253.198)
                server 78.46.253.198, port 123
                stratum 2, precision -22, leap 00, trust 000
                refid [78.46.253.198], delay 0.15166, dispersion 0.00063
                transmitted 4, in filter 4
                reference time:    dd03a2be.bb61c891  Sun, Jul  2 2017 11:50:06.731
                originate timestamp: dd03a3d5.138163e5  Sun, Jul  2 2017 11:54:45.076
                transmit timestamp:  dd03a3d5.02d7873b  Sun, Jul  2 2017 11:54:45.011
                filter delay:  0.15239  0.15166  0.15329  0.15511
                         0.00000  0.00000  0.00000  0.00000
                filter offset: 0.001107 0.000330 0.001335 0.000314
                         0.000000 0.000000 0.000000 0.000000
                delay 0.15166, dispersion 0.00063
                offset 0.000330
                
                

                Why can you not reach it is the question.

                An intelligent man is sometimes forced to be drunk to spend time with his fools
                If you get confused: Listen to the Music Play
                Please don't Chat/PM me for help, unless mod related
                SG-4860 24.11 | Lab VMs 2.8, 24.11

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                • M
                  MrGlasspoole
                  last edited by

                  I attache the firewall log.

                  192.168.0.1 = Cable Modem
                  192.168.0.2 = pfSense WAN
                  fe80::e4d9:8b94:b93b:1994 = Workstation PC

                  Firewall_1.png
                  Firewall_1.png_thumb

                  1 Reply Last reply Reply Quote 0
                  • bingo600B
                    bingo600
                    last edited by

                    Suggestion :  (Don't kill me now JP)  ;)

                    I wonder if it has something to do with the .STEP. shown

                    .STEP. – step time change, the offset is less than the panic threshold (1000ms) but greater than the step threshold (125ms).

                    https://rednectar.net/2014/06/17/why-configuring-ntp-demands-patience/
                    https://learningnetwork.cisco.com/message/406862#406862

                    But i agree that it's funny if that should have influence on the reachability , but seems like it's the same in the Cisco url above.

                    Could you try to set the time as root ?
                    https://www.cyberciti.biz/faq/howto-set-date-and-time-timezone-in-freebsd/

                    Please be as accurate as possible on the second when hitting enter.
                    Then maybe then restart the ntpd service to see if it will sync up.  Status->Services  –> ntpd restart (The circle arrow)

                    Or even better, but requires you ssh into the pfSense as admin , and select a Shell  - 8

                    1: Stop ntpd , as it blocks for ntpdate by using the same socket/port
                    Status->Services  –> ntpd stop (The circle w. square in it)

                    2: ssh admin@ <pfsense-addr>, the select 8 , to get a root console.

                    3: Update the clock (via ntpdate) from a valid ntp server : ntpdate maggo.info
                    Mine showed (rember i was already in sync):

                    2 Jul 19:50:41 ntpdate[1781]: adjust time server 78.46.253.198 offset 0.000006 sec
                    
                    

                    Now your pfSense clock should be set to a valid time

                    4: Start the ntp service
                    Status->Services  –> ntpd start

                    Check the peers , to see if they act normal  (not stratum 16 , and not 0 in reachability , and some delays/offset displayed)

                    /Bingo

                    PS: Re: The - Is a Pool selection  - I run 2.4.0-Beta</pfsense-addr>

                    If you find my answer useful - Please give the post a 👍 - "thumbs up"

                    pfSense+ 23.05.1 (ZFS)

                    QOTOM-Q355G4 Quad Lan.
                    CPU  : Core i5 5250U, Ram : 8GB Kingston DDR3LV 1600
                    LAN  : 4 x Intel 211, Disk  : 240G SAMSUNG MZ7L3240HCHQ SSD

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                    • M
                      MrGlasspoole
                      last edited by

                      Ok, i did it and the output was:

                      adjust time server 78.46.253.198 offset 0.198890 sec
                      

                      Now i have:

                           remote           refid      st t when poll reach   delay   offset  jitter
                      ==============================================================================
                      *public.streikt. 131.188.3.221    2 u  131   64  336   15.988    0.523   1.434
                      +gromit.nocabal. 131.188.3.220    2 u   53   64  377   15.015   -0.507   1.673
                      +kronos.mailus.d 131.188.3.223    2 u   55   64  377   17.553   -2.039   1.018
                      -maggo.info      192.53.103.103   2 u   16   64  377   15.972   -0.889   2.194
                      
                      1 Reply Last reply Reply Quote 0
                      • johnpozJ
                        johnpoz LAYER 8 Global Moderator
                        last edited by

                        This is much better, and now pfsense should be able to sync clients.  But you are having issue with your current selected server, the * is the server you are using the + are ones that would be used if it went down, your reach is not 377 so you are having issues talking to it.

                        The reach value is a odd octal based counter that reflects how many answers if you have gotten out of the last 8, with 377 meaning your last 8 queries have all been answered.  Off the top can't tell what 336 means would have to look it up - but for sure atleast 1 of the last 8 has not been answered.. You can look up how the reach counter works..

                        
                        Buffer     Octal    Decimal
                        --------    -----    -------
                        11111110     376       254
                        11111101     375       253
                        11111011     373       251
                        11110111     367       247
                        11101111     357       239
                        11011111     337       223
                        10111111     277       191
                        01111111     177       127
                        11111111     377       255
                        
                        

                        Ok looks like you have missed these packets with 336 value
                        11011110

                        An intelligent man is sometimes forced to be drunk to spend time with his fools
                        If you get confused: Listen to the Music Play
                        Please don't Chat/PM me for help, unless mod related
                        SG-4860 24.11 | Lab VMs 2.8, 24.11

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                        • M
                          MrGlasspoole
                          last edited by

                          Not the main topic but i don't want to open a new thread.

                          I did build a DCF77 radio receiver for a view bucks with a Arduino.
                          It is now connected to the motherboards serial port of my Hyper-V 2016 server.

                          I did install the Meinberg Driver and there NTP package on the Hyper-V 2016 server.
                          On the other windows PCs I use the NTP package.

                          I have in pfSense now 10.1.0.2 + Prefer.

                          Is there something in Services > NTP > ACLs i need to set if i don't want do use pfSense as timeserver?
                          Does "Service - Disable all except ntpq and ntpdc queries (noserve)" disable the timeserver?

                          Some images in the attachment if somebody want to see it.

                          Hyper-V.jpg
                          Hyper-V.jpg_thumb
                          Workstation.jpg
                          Workstation.jpg_thumb
                          pfSense.jpg
                          pfSense.jpg_thumb

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