Netgate Discussion Forum
    • Categories
    • Recent
    • Tags
    • Popular
    • Users
    • Search
    • Register
    • Login

    Can't connect to web interface when WAN is down

    Scheduled Pinned Locked Moved Problems Installing or Upgrading pfSense Software
    23 Posts 4 Posters 6.4k Views
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • D Offline
      dopey
      last edited by

      So I think I finally figured out what's going on.
      I have some port forwards from the router to my ssh/web server.  I added an internal redirect that does the same thing from the LAN interface to the WAN address to redirect port 22/80/443.
      I did this because when I'm connected to my work VPN I need to use their DNS server and they, obviously, don't resolve my internal hosts properly :)

      I think what's happening is when the WAN interface doesn't come up, the "WAN Address" entry gets confused :)

      If I disable this rule, then I have no problems accessing the web interface (and ssh) when the WAN is down.

      When I was previously testing it, I was only testing my router connected to a single client (without any of the other hosts on the router).  Today I had to do a router swap and actually had all my real clients in place (and i screwed up my WAN configuration so didn't get a WAN address) and ran into the same problem except that when i tried to ssh or conect to the web interface i got redirected to the port forward destination :)

      1 Reply Last reply Reply Quote 0
      • P Offline
        PiBa
        last edited by

        It 'sounds' like a bug, rules jumping to a different interface.. Can you share what your nat rule looks like 'exactly' ? And perhaps how your wan/lan/other interfaces are assigned? ppp ? dhcp?

        I tried to reproduce the behavior but could not. Granted i tried it on 2.4beta so maybe it was fixed, or maybe i just didn't check it the right way..

        1 Reply Last reply Reply Quote 0
        • D Offline
          dopey
          last edited by

          I'm going to reset the backup router and start from scratch on it and try adding just the Port Forward rule to see if I can reproduce it.  It's possible that it's a combination of that rule + something else I did.

          The specific rule that I disabled to allow connecting to the interface is:
          Port Forward
          Interface: LAN
          Protocol: TCP
          Source Address: *
          Source Ports: *
          Dest. Address: WAN address (not the actual IP address, but the actual "WAN address" entry)
          Dest. Ports: ExternalPorts (this is an alias declared for ports 22, 80, 443
          NAT IP: <ip address="" of="" the="" destination="" port="" forward="">NAT Ports: ExternalPorts (same alias as Dest. Ports)

          My LAN configuration is just a simple static IPv4 with IPv6 tracking the WAN interface.
          The WAN interface is a PPPoE+VLAN configuration (centurylink fiber) and ipv6 6rd tunnel.  Nothing too crazy</ip>

          1 Reply Last reply Reply Quote 0
          • D Offline
            dopey
            last edited by

            This is pretty easy to reproduce.  I just started with a fresh pfsense install.  2.3.4
            I have nothing wired to the router except for a single laptop on the LAN port.  WAN is configured for dhcp with no cable connected, so it's "down" and has no address.

            Added the following rule (see attached screenshot)
            interface: lan
            protocol: tcp
            source address: *
            source ports: *
            Dest.Address: WAN address
            Dest Port: 443
            NAT IP: 192.168.1.12 - i picked a random address - actually it wasn't random, it was the example address on the rule page :)
            NAT port: 443

            I did this, applied the filter rules and within a short period of time the laptop was unable to reach the web ui.
            From the pfsense console pfctl -d allowed me to reach it again.
            Rebooted it and the same thing happened on the reboot.  There definitely appears to be a problem when 'WAN address' is not actually assigned.

            If someone has 2.4 to try it'd be neat to see if it's reproducible there. If it still is I can file a bug on this.

            forward.png_thumb
            forward.png

            1 Reply Last reply Reply Quote 0
            • P Offline
              PiBa
              last edited by

              that seems to reproduce 'nicely' on 2.4beta.. The thing that did the trick to reproduce it was putting the portforward on the LAN interface.. which is i suppose a little strange, but still wouldn't have expected this result..

              p.s. ill try and see if/how maybe it can be easily fixed..

              1 Reply Last reply Reply Quote 0
              • D Offline
                dopey
                last edited by

                Yeah I agree it's strange.  My real use case is a little different.  I have a DMZ interface that's accessed through the WAN address by external hosts but directly accessible via direct internal IP addresses from my LAN interface.

                When I'm connected to VPNs where I need to use a different DNS server, I can't reach them since the hosts resolve to the WAN address.  This was a simple, low-maintenance solution to that problem :)

                Apparently not a problem-free solution.

                1 Reply Last reply Reply Quote 0
                • P Offline
                  PiBa
                  last edited by

                  made a little fix for 2.4beta.. https://github.com/pfsense/pfsense/pull/3782

                  1 Reply Last reply Reply Quote 0
                  • D Offline
                    dopey
                    last edited by

                    Awesome.  Thank you.  I don't really know the process for how things are handled by pfsense.  Should I still open a bug in redmine on this for tracking, or if someone has a fix for it that's good enough?

                    1 Reply Last reply Reply Quote 0
                    • P Offline
                      PiBa
                      last edited by

                      You could make a redmine ticket, and put a link to the pull-request as well there.. Personally i usually only send pull-requests on github, except for things i cant fix myself.. Sometimes its appreciated though to by the netgate guys to have a ticket anyway..

                      1 Reply Last reply Reply Quote 0
                      • D Offline
                        dopey
                        last edited by

                        ticket filed
                        https://redmine.pfsense.org/issues/7697

                        Thanks for the help and the fix.

                        1 Reply Last reply Reply Quote 0
                        • First post
                          Last post
                        Copyright 2025 Rubicon Communications LLC (Netgate). All rights reserved.