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    Ntopng - cannot log in

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    • R Offline
      RusFM
      last edited by

      I'm having this issue too.
      Second time accessing it I could not login with the admin user (which I changed the password to on first use.)
      I 'reset' the admin password via the shell and was able to login again, and I added a second user just in case.
      Now I cannot login with either user.
      Not sure what's going on here, but this is a really cool tool that I cannot easily use yet.

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      • F Offline
        Fabzster
        last edited by

        hahahahaha

        You have just made me want it even more :)

        I have never been able to login, there must be some type of disconnect between the gui and the auth db that it uses.
        I could not even get the CLI commands to work properly.

        Wish somebody could help

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        • R Offline
          RusFM
          last edited by

          Well, here's how to do it, but it doesn't seem to stick.
          Your path may be different?  I found it by looking in the process list.

          Show the current encrypted admin password-
          /usr/pbi/ntopng-amd64/local/bin/redis-cli get user.admin.password

          Get your encrypted password using md5-
          echo -n 'yourPassword' | md5

          Set the admin password-
          /usr/pbi/ntopng-amd64/local/bin/redis-cli set user.admin.password [whatYouGotFromLastCommand]

          So I just did this again, and what was in redis was not what I previously set, just not sure what or how it got changed.

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          • R Offline
            RusFM
            last edited by

            Well, feel kind of dumb here.  Didn't realize there was a Settings page in pfSense for ntopng, so I think pfSense was resetting the perhaps.

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            • F Offline
              Fabzster
              last edited by

              thanks for the reply, I really appreciate it.

              The MD5 hashes are the same so the passwords dont seem to be my problem, as I originally believed

              It still does not log into NTOPNG from the webgui and does not show any indication of the anything being wrong, it's as if the page just refreshes.

              what else can I look at ?

              Is there a way to login via the CLI?

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              • F Offline
                Fabzster
                last edited by

                please can someone assist

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                • G Offline
                  giaco
                  last edited by

                  pfSense 2.3.2 - same problem. If I go to settings page anda put a new passwd works.

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                  • danilosv.03D Offline
                    danilosv.03
                    last edited by

                    Well, I've problem too. My ntopng is not active. Who can help me? Him only is not active, only it


                    :)
                    |E-mail: danilosv.03@gmail.com
                    |Skype: danilosv.03


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                    • H Offline
                      hescominsoon
                      last edited by

                      The problem is the version of ntopng is old…there is a new version available and i think the pfsense folks were waiting for it to be packed for bsd.

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                      • danilosv.03D Offline
                        danilosv.03
                        last edited by

                        And how do I install this new version?


                        :)
                        |E-mail: danilosv.03@gmail.com
                        |Skype: danilosv.03


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                        • DerelictD Offline
                          Derelict LAYER 8 Netgate
                          last edited by

                          Old thread. Locking.

                          Chattanooga, Tennessee, USA
                          A comprehensive network diagram is worth 10,000 words and 15 conference calls.
                          DO NOT set a source address/port in a port forward or firewall rule unless you KNOW you need it!
                          Do Not Chat For Help! NO_WAN_EGRESS(TM)

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