VOIP suddenly disconnected

rjsantiago21

Hi All,

After a long weekend, I have this weird problem on my VOIP from remote site. It was working before but when I came back from vacation the VOIP is not working anymore.

Please see my infra details below:
172.16.0.x = headoffice
172.16.1.0 = remote site
172.16.0.210 = VOIP server

all connected using IPVPN. All IP phones in remote site was not registered anymore due to this problem. Please see the NAT rule I created but still with no luck.

Can someone help me with this concern.

NAT1.png_thumb

rjsantiago21

Attached is the diagnostic state.

NAT2.png_thumb

rjsantiago21

Can anyone answers my questions. Please.

I've already followed the articles at the following links:
https://doc.pfsense.org/index.php/VoIP_Configuration
https://doc.pfsense.org/index.php/PBX_VoIP_NAT_How-to
https://forum.pfsense.org/index.php?topic=108318.0

but still no luck.

172.16.0.x is my PFsense box for headoffice
172.16.1.x is my PFSense box for remote site.
172.16.0.2 is my VOIP/Elastix.

All IP phones in 172.16.0.x is working well but in 172.168.1.x all IP phones are not connected.

It was working before.