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    2.4.0 Upgrade Killed my Speeds

    Scheduled Pinned Locked Moved Problems Installing or Upgrading pfSense Software
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    • w0wW
      w0w
      last edited by

      @opalmer:

      • Disconnecting pfsense and reconnecting the Google Fiber router (works, upload speeds return to normal)

      Until reboot?

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      • O
        opalmer
        last edited by

        Sorry that should have read, "Disconnecting from pfsense…":

        Computer > pfsense > fiber jack > internet (capped to <=10mbps)

        Computer > google router > fiber jack > internet (no cap)

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        • O
          opalmer
          last edited by

          So after looking around a bit on the bug tracker, this appears to be related: https://redmine.pfsense.org/issues/7748

          I don't have a packet capture right now to prove it myself but the behavior appears to be the same:

          • ifconfig shows the proper priority for pfsense 2.3 and 2.4 (which is what our logs in this post show)

          • Packet capture in the bug shows the priority bit not being set. Without the proper priority bit, Google Fiber throttles upload speeds (which is the behavior we're seeing)

          So this potentially seems like a pretty bad regression that slipped into the 2.4 release. Is there any chance we could get this fixed in 2.4.1 (there's probably more people out there who will have problems with this bug)?

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          • C
            CobraGT2000
            last edited by

            @opalmer:

            I also have Google Fiber I have this exact same problem and I'm running a Netgate SG-4860. On pfsense 2.3 I was getting >800 up and down. I'm less concerned about the download speed and more concerned with the upload speed I'm now getting;
            http://beta.speedtest.net/result/6702311671.png

            In order to use pfsense to with Google Fiber you have to configure the WAN to operate on vlan2 with priority 3, see this guide: https://www.dslreports.com/forum/r30908033-Bypass-Google-Fiber-Box-How-To

            If it's not setup properly then your upload speeds get throttled to <=10mbps which is what I'm now getting even though all I did was upgrade to pfsense 2.4.0. What I've tried to fix the problem:

            Yeah –- I actually created that thread @ DSLREPORTS. Im not sure what the cause was, im sure it has to do with the vlan tagging. I went ahead and reverted back to 2.3.4 and all is well. I will play around with it a little this weekend and see if i can narrow down the cause.

            @opalmer:

            So after looking around a bit on the bug tracker, this appears to be related: https://redmine.pfsense.org/issues/7748

            I don't have a packet capture right now to prove it myself but the behavior appears to be the same:

            • ifconfig shows the proper priority for pfsense 2.3 and 2.4 (which is what our logs in this post show)

            • Packet capture in the bug shows the priority bit not being set. Without the proper priority bit, Google Fiber throttles upload speeds (which is the behavior we're seeing)

            So this potentially seems like a pretty bad regression that slipped into the 2.4 release. Is there any chance we could get this fixed in 2.4.1 (there's probably more people out there who will have problems with this bug)?

            That appears to be the exact issue. Downstream was flaky, upstream was horrid and now that I think about it, it was that way before I worked with GF support on the vlan tags.

            Also - looks like they updated the bug-tracker to advise would be fixed in 2.4.1

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            • O
              opalmer
              last edited by

              Yeah I'm pretty sure it's a vlan priority tagging issue too. I replied to the bug and posted some output from tcpdump and looks like nothing appears to be tagged with priority 3. I'll try to downgrade this weekend which will probably fix this issue for me too in the short term.

              By the way, thanks a lot for that thread over on dslreports. It eliminated a lot of guess work and it's certainly something I continue to point people to when they they run into issues with pfsense and GF :).

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              • C
                CobraGT2000
                last edited by

                @opalmer:

                By the way, thanks a lot for that thread over on dslreports. It eliminated a lot of guess work and it's certainly something I continue to point people to when they they run into issues with pfsense and GF :).

                You're most welcome. I'm actually in the process of getting them to re-enable my account, my daughter was on there clicking around 1 day and poof my account was gone. Ive tried emailing and posting anyon in the forums, but no response. Hopefully they will reinstate my account. Ill be working on the GF TV stuff next, that's going to be a pain in the you know…

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                • jimpJ
                  jimp Rebel Alliance Developer Netgate
                  last edited by

                  We'll try to get that fixed up for 2.4.1 which should be out in a week or so. Assuming there isn't something crazy complicated breaking it.

                  Remember: Upvote with the 👍 button for any user/post you find to be helpful, informative, or deserving of recognition!

                  Need help fast? Netgate Global Support!

                  Do not Chat/PM for help!

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                  • C
                    CobraGT2000
                    last edited by

                    @jimp:

                    We'll try to get that fixed up for 2.4.1 which should be out in a week or so. Assuming there isn't something crazy complicated breaking it.

                    Sweet! Thank you so much!!

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                    • chudakC
                      chudak
                      last edited by

                      @opalmer:

                      So after looking around a bit on the bug tracker, this appears to be related: https://redmine.pfsense.org/issues/7748

                      I don't have a packet capture right now to prove it myself but the behavior appears to be the same:

                      • ifconfig shows the proper priority for pfsense 2.3 and 2.4 (which is what our logs in this post show)

                      • Packet capture in the bug shows the priority bit not being set. Without the proper priority bit, Google Fiber throttles upload speeds (which is the behavior we're seeing)

                      So this potentially seems like a pretty bad regression that slipped into the 2.4 release. Is there any chance we could get this fixed in 2.4.1 (there's probably more people out there who will have problems with this bug)?

                      I have Sonic 1gb fiber.  @opalmer  it sounds it will/may affect me as well?

                      Thx

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                      • DerelictD
                        Derelict LAYER 8 Netgate
                        last edited by

                        Does sonic rely on vlan priority tagging like google apparently does? If so, maybe. If not, maybe not.

                        Chattanooga, Tennessee, USA
                        A comprehensive network diagram is worth 10,000 words and 15 conference calls.
                        DO NOT set a source address/port in a port forward or firewall rule unless you KNOW you need it!
                        Do Not Chat For Help! NO_WAN_EGRESS(TM)

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                        • O
                          opalmer
                          last edited by

                          Does sonic rely on vlan priority tagging like google apparently does? If so, maybe. If not, maybe not.

                          This is the important bit. I know for Google Fiber it makes all the difference but I wouldn't know about other ISPs sorry. I'm normally really hesitant to blame speed issues on a router upgrade and the only reason I'm certain the upgrade is the culprit here is because the missing priority tagging has very clearly defined behavior in this case and I did a factory reset/tcpdump to test it too.

                          We'll try to get that fixed up for 2.4.1 which should be out in a week or so. Assuming there isn't something crazy complicated breaking it.

                          Awesome, thank you!!

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                          • C
                            ChristianHaag
                            last edited by

                            Similar case here…

                            We have two German Telekom DSL, which we run in parallel. After the upgrade from 2.3.4_1 to 2.4 the connection was terribly slow.

                            We do VLAN tagging in the DSL modem (as it did not work letting pfSense do the VLAN tagging at the time we set it up).

                            Nothing fancy in our setup...

                            Reverted back to 2.3.4_1 using VMware snapshot.

                            After reverting to the snapshot the connection was still slow. After a reboot all was fine, speed as before.

                            I'll wait for 2.4.1 and try again.

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                            • C
                              cjdw94
                              last edited by

                              @CobraGT2000:

                              :(

                              I was on the 2.3.4_1 version before the 2.4.0 upgrade. Prior to the upgrade my Google Fiber stats were (.8ms ping with a rttd of .2ms) and a download upload of 950/950.

                              After the upgrade my pings are 300+ with an rttd of 500+, speeds are horrible at best, 200/10….....

                              Ive tried 9 different speed test sites, pings etc, im 100% its not my connection as it was tested prior to the upgrade.

                              Any ideas?

                              Just wanted to chime in and say that I've been banging my head against the wall for the past few days trying to confirm where this problem was coming from.  I also have Google Fiber, and prior to 2.4.0, I was getting the down/up speeds that you mentioned (950/950).  After 2.4.0, I'm getting like 350/20 (best case scenario).  I'm not sure about pings, but speeds are definitely way lower.  And like opalmer mentioned, the ~20 Mbps upload rate on all speed tests was the red flag that caused me concern.  My family uses WiFi for most everything, so we rarely get to see maximum download speeds in wireless situations, but with Google Fiber, the upload speed has always been nearly matched with whatever download speed we see reported.

                              My 2.4.0 upgrade went relatively smoothly - first it mentioned that it failed (nearly instantly after trying), but then I just tried again once more and it upgraded without a hitch.

                              I thought maybe Google Fiber was having some intermittent connection/speed issues (there's been some roadwork/utility maintenance being performed on my street by various companies over the last couple weeks), so I figured I'd give it a day or two and see if it cleared up.  No luck.  Then I contacted Google just to see if they would volunteer any info (if they were having any issues, a shortage, etc.)  They said that they were not aware of any present issues.

                              This morning (several days post-2.4.0), I finally had a free minute to hook up the Google Fiber Network Box.  Speeds were restored to ~1 Gbps up/down.  I decided to try and reinstall pfSense fresh, so I backed up my 2.4.0 config and completely reinstalled.  Restored from my backup config.  Same speed issues returned.

                              Anyway, thanks again for starting this thread - I'm glad to know that we finally have ruled out most other complications.

                              If it matters to anyone, I'm running on physical hardware (not a VMWare setup) -

                              AMD 6400k APU @ 3.9 ghz
                              MSI A78M-35 Military Class 4 motherboard
                              4 GB DDR3 PC3 12800 @ 1600 mhz
                              2x Intel Gigabit PCIe cards
                              1 physical HDD (I forget the specs, but just a standard platter drive)

                              Edit(s):  Just clearing up some typos.

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                              • K
                                Kuthedk
                                last edited by

                                This seems to also be affecting me on AT&T gigapower. pfSense box I’m getting 20Mbps down/102ish Mbps up. Directly from the AT&T box, I’m getting 950Mbps/940Mbps Down/Up respectively.

                                I do not have any VLans setup, so I don't think that is the problem.

                                The pfSense box hardware:
                                Gigabyte Built-In Intel Celeron J1900 (2.0 GHz) Dual LAN Mini ITX DDR3 1333 NA Motherboard GA-J1900N-D3V
                                Crucial 8GB Kit (4GBx2) DDR3 1333

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                                • jimpJ
                                  jimp Rebel Alliance Developer Netgate
                                  last edited by

                                  There is a fix for the VLAN priority issue (when set on Interfaces > Assignments, VLAN tab entries) coming in the next round of snapshots. When you see a snapshot with today's date, it should be OK to test.

                                  Remember: Upvote with the 👍 button for any user/post you find to be helpful, informative, or deserving of recognition!

                                  Need help fast? Netgate Global Support!

                                  Do not Chat/PM for help!

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                                  • NitrobeastN
                                    Nitrobeast
                                    last edited by

                                    Question did you install zfs as the file system during install ?? zfs has been a pain for me over the years as the overhead is high to run it.

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                                    • chudakC
                                      chudak
                                      last edited by

                                      @jimp:

                                      There is a fix for the VLAN priority issue (when set on Interfaces > Assignments, VLAN tab entries) coming in the next round of snapshots. When you see a snapshot with today's date, it should be OK to test.

                                      Do you have an ETA when it will be available via 2.4.1 ?

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                                      • jimpJ
                                        jimp Rebel Alliance Developer Netgate
                                        last edited by

                                        We have bumped 2.4.1 to 2.4.1-RC and we're running some internal tests on it, it should be up with the regular snapshots in the next few hours.

                                        Remember: Upvote with the 👍 button for any user/post you find to be helpful, informative, or deserving of recognition!

                                        Need help fast? Netgate Global Support!

                                        Do not Chat/PM for help!

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                                        • chudakC
                                          chudak
                                          last edited by

                                          @jimp:

                                          We have bumped 2.4.1 to 2.4.1-RC and we're running some internal tests on it, it should be up with the regular snapshots in the next few hours.

                                          Thank you, so I should be able to upgrade 2.3.4-RELEASE-p1 => 2.4.1-RC I assume.

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                                          • jimpJ
                                            jimp Rebel Alliance Developer Netgate
                                            last edited by

                                            If you set your update settings to "Next Major Version" from 2.3.4 then it should land you there. Be sure to set it back to "Stable" once you're on 2.4.1.

                                            Remember: Upvote with the 👍 button for any user/post you find to be helpful, informative, or deserving of recognition!

                                            Need help fast? Netgate Global Support!

                                            Do not Chat/PM for help!

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