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    Upgrade to 2.4 killed my SG-2220

    Scheduled Pinned Locked Moved Problems Installing or Upgrading pfSense Software
    16 Posts 9 Posters 3.3k Views
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    • JeGrJ
      JeGr LAYER 8 Moderator
      last edited by

      Yes, the problem with not able to install packages is biting me with an erroneous 2.3.x installation, too. Not being able to recover those is a real showstopper atm!

      Don't forget to upvote 👍 those who kindly offered their time and brainpower to help you!

      If you're interested, I'm available to discuss details of German-speaking paid support (for companies) if needed.

      1 Reply Last reply Reply Quote 0
      • J
        jbm131hotmail.com
        last edited by

        Yup, it's points to a direction of only running pfSense virtualized.
        Blows up … roll back ... no problems. Wait for bug fixes.
        If this was a customer 500 miles away, and I remote upgraded, I would be in trouble now.

        I just really fancy pfSense hardware, high quality.

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        • chpalmerC
          chpalmer
          last edited by

          Same issue here..  Ran the upgrade from the GUI on my SG-2220

          Trying to rebuild from the USB stick right now on site.

          Can someone tell me which image I should be using?

          Triggering snowflakes one by one..
          Intel(R) Core(TM) i5-4590T CPU @ 2.00GHz on an M400 WG box.

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          • ivorI
            ivor
            last edited by

            Use the Netgate ADI labeled memstick.

            Need help fast? Our support is available 24/7 https://www.netgate.com/support/

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            • chpalmerC
              chpalmer
              last edited by

              @ivor:

              Use the Netgate ADI labeled memstick.

              Thank You!  found it and got it up.

              Triggering snowflakes one by one..
              Intel(R) Core(TM) i5-4590T CPU @ 2.00GHz on an M400 WG box.

              1 Reply Last reply Reply Quote 0
              • DerelictD
                Derelict LAYER 8 Netgate
                last edited by

                Take a backup of the config before you upgrade so you are not trying to restore a config from a LATER version on an older version. That is not and has never been supported.

                Chattanooga, Tennessee, USA
                A comprehensive network diagram is worth 10,000 words and 15 conference calls.
                DO NOT set a source address/port in a port forward or firewall rule unless you KNOW you need it!
                Do Not Chat For Help! NO_WAN_EGRESS(TM)

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                • J
                  jbm131hotmail.com
                  last edited by

                  Hi again

                  After much fumbling, I'm back to 2.3.4

                  Now I get this message in promt

                  [2.3.4-RELEASE][root@pfSense-Konge.localdomain]/root: pfSense-upgrade -4
                  Shared object "libssl.so.8" not found, required by "pkg"
                  Shared object "libssl.so.8" not found, required by "pkg"
                  ERROR: It was not possible to identify which pfSense kernel is installed

                  Now, what's that all about?

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                  • O
                    oppland
                    last edited by

                    It got my SG-2440 too.

                    Did an usb install and everything is back up now.

                    Don't forget to install the Netgate_Coreboot_Upgrade

                    SG-2440

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                    • J
                      jbm131hotmail.com
                      last edited by

                      Thanks oppland

                      But part of the problem is, that in the package section I got this message:

                      Unable to retrieve package information.

                      It simply won't tell anything, search anything,- but is connected to the internet, it really want to test me :)

                      1 Reply Last reply Reply Quote 0
                      • B
                        Brad303
                        last edited by

                        Reporting in…

                        My standalone SG2440 upgrade failed, too. The GUI said upgrade failed and the box became unresponsive. After digging up a console cable and driver, I bounced it to see a bunch of PHP library errors. I was up and running in a little less than an hour, after burning a stick with the latest release.

                        I've got a bunch of other boxen to upgrade. How do I tell what broke? I've got the uprade_log.txt, but nothing's obvious so far.

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