SG 2440, How to recover from an upgrade gone wrong?
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Yes, you can reinstall pfSense easily. Simply follow this guide https://www.netgate.com/docs/sg-2440/reinstall-pfsense.html
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Thanks!
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That's also covered by our documentation :) https://www.netgate.com/docs/sg-2440/connect-to-console.html
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That's also covered by our documentation :) https://www.netgate.com/docs/sg-2440/connect-to-console.html
I saw that while I was reviewing the reinstallation pages, realized I was cluttering, and modified my message to a simple thank-you.
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No worries :) I just wanted to make sure you saw the rest of documentation! Glad you're back up and running!
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Actually, not up and running - so thanks for following up.
I'm now only getting garbled characters on my PUTTY terminal.
I've tried 115200 and 9600, and have power cycled the 2440 a couple of times. It's a USB serial connection so I can't fuss with stop bits and the like. Same laptop, same settings (except a different port number) works fine on my other 2440 - and it was working on this one up to this morning.A little hard to make a menu choice if you can't see the menu. Is there a way to do it 'blind'?
I've tried the reset button, following the video here https://vimeo.com/143197016 (power unplug, replug, start holding reset button as soon as lights go green, wait for lights to go red, which on this 2440 took about a minute and a half).
I did not expect this to sort my terminal issue - and it did not. AFAIK, a 'reset' just deletes the configuration.Starting to wonder if I have a failed unit. It was purchased this last summer, but I only started trying to get them sorted a couple of weeks ago; they'd sat in their boxes until then.
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Time for a red face and a face-palm - rebooting the windows box sorted my PuTTY garbled-screen issue. On to installing from USB! :-)
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OK, that's good :) I assumed it's a user error, console is pretty much bulletproof! If the unit failed you wouldn't get it to boot and you would only see red light.
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Up and going. The banner now shows 'community edition' version 2,4_1. Any idea if that's an issue on a 2440? I'd guess not. If there is, how do I get what's on my other firewall (the 2440 that upgraded just fine) onto this one?
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It's not an issue at all. You just used a community image for the unit. Community image is identical to the factory one with exception of AWS Wizard, IPsec profile and a few device specific tuning parameters (all of those are available on our wiki).
If you have a factory image downloaded, you can install it. If not, just stick with CE.
