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    Pfsense <-> solaredge

    Scheduled Pinned Locked Moved General pfSense Questions
    33 Posts 8 Posters 6.9k Views
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    • T
      The cosmic gate
      last edited by

      @mtarbox:

      We have two systems installed by Vivint.
      On one, panels-> wifi expander -> wifi router -> modem -> Vivint.
      One the other, panels -> wireless bridge -> wifi router -> modem -> Vivint.
      Vivint supplied the wifi expanders, wireless bridges and wifi router.
      Nothing goes through my pfsense box.

      Uhhm wrong topic ?

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      • mtarboxM
        mtarbox
        last edited by

        @The:

        @mtarbox:

        We have two systems installed by Vivint.
        On one, panels-> wifi expander -> wifi router -> modem -> Vivint.
        One the other, panels -> wireless bridge -> wifi router -> modem -> Vivint.
        Vivint supplied the wifi expanders, wireless bridges and wifi router.
        Nothing goes through my pfsense box.

        Uhhm wrong topic ?

        I was just telling you how my system was configured, and wondering why SolarEdge did not do something similar.

        Si vis pacem, para pactum.

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        • T
          The cosmic gate
          last edited by

          At the moment i configured thw whitelist :
          and
          but still when i enable DNSBL, after 3 days the connection to the solaredge portal is not okay.

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          • stephenw10S
            stephenw10 Netgate Administrator
            last edited by

            Hmm, weird that it happens after 3 days… Like maybe it's cached something and only has to re-resolve it then.

            How about a different approach. Can you hardcode the SolarEdge DNS servers it's using?

            If not try adding a port forward on the LAN for DNS traffic from the solaredge to some other DNS server. Maybe 8.8.8.8 or even run DNSmasq on another port and forward to that.

            Steve

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            • T
              The cosmic gate
              last edited by

              @stephenw10:

              Hmm, weird that it happens after 3 days… Like maybe it's cached something and only has to re-resolve it then.

              How about a different approach. Can you hardcode the SolarEdge DNS servers it's using?

              If not try adding a port forward on the LAN for DNS traffic from the solaredge to some other DNS server. Maybe 8.8.8.8 or even run DNSmasq on another port and forward to that.

              Steve

              I should have a look, but i think its possible to enter the DNS in the solaredge invertor , i'll give the google DNS a try then
              hope that would solve this problem

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              • T
                The cosmic gate
                last edited by

                At the moment i'am getting crazy of this .
                I disabled DNSBL for some days now,and today again the SE invertor stops sending data to toe SE portal :(
                What should be the best way to troubleshoot is ?

                ( If i reboot PFsense, its working fine for a few days )

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                • GertjanG
                  Gertjan
                  last edited by

                  Check out the DHCP log.
                  By default, DHCP is activated on the SE.
                  Can you see the renewal dropping in every x time ?

                  Instruct the DHCP server on pfSense that it will always give the same IP to your SE.
                  Then, pfSense => System => Routing => Gateway and add a line - ( "Gateway" will be the IP of your SE - don't check any boxes).

                  Now you have a graph ( Status => Monitoring and select Quality).

                  No "help me" PM's please. Use the forum, the community will thank you.
                  Edit : and where are the logs ??

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                  • T
                    The cosmic gate
                    last edited by

                    @Gertjan:

                    Check out the DHCP log.
                    By default, DHCP is activated on the SE.
                    Can you see the renewal dropping in every x time ?

                    Instruct the DHCP server on pfSense that it will always give the same IP to your SE.
                    Then, pfSense => System => Routing => Gateway and add a line - ( "Gateway" will be the IP of your SE - don't check any boxes).

                    Now you have a graph ( Status => Monitoring and select Quality).

                    Done, lets wait for now

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                    • T
                      The cosmic gate
                      last edited by

                      ok the drop / connection loss is there again , see the graph :

                      what's the next best thing to check ?

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                      • T
                        The cosmic gate
                        last edited by

                        Nobody with some tips / hints ?

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                        • T
                          The cosmic gate
                          last edited by

                          @The:

                          Nobody with some tips / hints ?

                          Please ;(

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                          • stephenw10S
                            stephenw10 Netgate Administrator
                            last edited by

                            Wow so the inverter just starts dropping packets after a few hours?

                            It could be uploading data at that point I guess. Did that happen at the same time it lost connection?

                            Does anything else restore the connection besides rebooting pfSense? Physically disconnecting the inverter Ethernet cable for example? Or rebooting the inverter (if you can do that)?

                            Did the dhcp log show anything when it failed?

                            We need to determine what the actual disconnect is when it fails. What diagnostics do you have on the inverter? Were you able to hardcode anything?

                            Steve

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                            • T
                              The cosmic gate
                              last edited by

                              Wow so the inverter just starts dropping packets after a few hours?

                              I think this is becauase the invertor stops sending packages when its in "night" mode

                              It could be uploading data at that point I guess. Did that happen at the same time it lost connection?

                              i really don't know , have to look for a way to monitor / check that

                              Does anything else restore the connection besides rebooting pfSense? Physically disconnecting the inverter Ethernet cable for example? Or rebooting the inverter (if you can do that)?

                              I just played around a few days ago on the invertor itself , to setup de DNS in the invertor manually and after i pressed some buttons en changed this DNS the connection if back agian( till yesterday)

                              Did the dhcp log show anything when it failed?

                              Getting this kind of log entery's :

                              We need to determine what the actual disconnect is when it fails. What diagnostics do you have on the inverter? Were you able to hardcode anything?

                              i can "hardcode"the IP / gateway / DNS , the website where its talking to , now: prod2.solaredge.com , and the connection itself : WiFi / Etherne etc.

                              Here's the most recent graph from the PF monitoring

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                              • T
                                The cosmic gate
                                last edited by

                                What can i do ?
                                Today i had to reboot PFSense again, because of the connection between de invertor and the portal is gone ;(

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                                • H
                                  hbauer
                                  last edited by

                                  The only idea that comes to my mind is to monitor the traffic from the solaredge device with something like wireshark on a dump switch with something like a raspberry.

                                  I have a solaredge device running which does not show any problems till now.

                                  From the thread I have not seen if

                                  • the se stops sending
                                  • the portal refuses to receive
                                  • pfsense is blocking.

                                  (but I may have overlooked it)
                                  Regards

                                  Hagen

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                                  • T
                                    The cosmic gate
                                    last edited by

                                    @hbauer: and what is the configuration of you pfsense ( incl pfblockerNG etc ?

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                                    • H
                                      hbauer
                                      last edited by

                                      I have nothing special and no pfblocker. I just wanted to advice to try it without pfblocker. I have not seen in the thread the information that this was already tested. Sorry if I overlooked that.

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                                      • T
                                        The cosmic gate
                                        last edited by

                                        still unsolved, and had to reboot PFSense every 3 day's .
                                        After the reboot everything is running fine for the next 3 days ;(
                                        So what could be the next step to troubleshoot this please ?

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                                        • GrimsonG
                                          Grimson Banned
                                          last edited by

                                          @The:

                                          So what could be the next step to troubleshoot this please ?

                                          Get a real (as in someone who has an actual education in the field) network technican to do on location troubleshooting.

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                                          • H
                                            hbauer
                                            last edited by

                                            have you tried without pfblocker?

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