Netgate Discussion Forum
    • Categories
    • Recent
    • Tags
    • Popular
    • Users
    • Search
    • Register
    • Login

    Lost WAN connection, can't understand why. How to read logs?

    General pfSense Questions
    2
    2
    555
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • R
      RomanHelmet
      last edited by

      I am totally new to pfSense. I just configured the firewall and implemented it live in my home environment. I am trying to get it rock solid stable. I have a very basic config with a couple of NAT rules and upnp connections active and ddns. Otherwise it's pretty stock right now.

      I came home the other day to find out that none of my lan clients had internet access. I have a 50 ip pool for dhcp and a couple of static dhcp mappings. The DHCP server was still assigning IPs the way I configured it to. I could not ping hostnames or ip addresses from lan clients. IIRC I also tried pinging over the WAN directly form the shell at the console and was unable to get any pings. I also could not access the webgui or ssh (which is configured and had been accessed before). I attempted a reboot and got the same results. I looked the console (the firewall is running on a laptop) and it did show that I still had a wan ip.

      Long story short I got access back eventually restoring a pretty old config.

      I understand that from the information I provided there probably isn't enough information to really help diagnose the problem. What I am unsure of is which logs I should be looking at for clues in a situation such as this.

      1 Reply Last reply Reply Quote 0
      • KOMK
        KOM
        last edited by

        Status - System Logs is the first place to start.  From there, select the tabs that may hold detail you need eg. General and Gateways.

        1 Reply Last reply Reply Quote 0
        • First post
          Last post
        Copyright 2025 Rubicon Communications LLC (Netgate). All rights reserved.