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    Gateways showing down after upgrade from 2.2 to 2.3 release

    Scheduled Pinned Locked Moved Problems Installing or Upgrading pfSense Software
    26 Posts 11 Posters 16.7k Views
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    • C
      cmb
      last edited by

      @waynemariette:

      yeah i sent a pm with the info

      Thanks, I missed that. Yours is fixed. You had two issues, neither of them in pfSense. One, your monitor IP was set to your WAN IP, you need that set to something other than the system's own IP. I set it to 8.8.8.8. Maybe that was different before and you changed it around trying things. Two, your modem (or something upstream of that WAN NIC) drops ICMP packets with no data payload. That's a bug in the NAT on whatever that 192.168.1.254 device is, but we have a data payload config option to work around such problems. I set that to 1 instead of the default 0, and then it started getting replies. You're in good shape now.

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      • P
        phg_moura
        last edited by

        Has solved the problem of my internet access backup that was as unavailable to available. Marked the gateway monitoring option to off and ran on time. Probably this is a problem caused in the update.

        tela01.jpg
        tela01.jpg_thumb
        Tela02.jpg
        Tela02.jpg_thumb

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        • R
          rssfed23
          last edited by

          @cmb:

          Two, your modem (or something upstream of that WAN NIC) drops ICMP packets with no data payload. That's a bug in the NAT on whatever that 192.168.1.254 device is, but we have a data payload config option to work around such problems. I set that to 1 instead of the default 0, and then it started getting replies. You're in good shape now.

          Cheers! - Fixed the issue for me on 6 different pfsense users - all using VM in Modem Mode. It appears Virgin Media UK customers need to set a payload to 1 to fix the issue (or use another IP) or else the gateway just drops the packet! - all my other customers on non-VM connections had no issue.

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          • P
            PF64
            last edited by

            Can someone please outline the solution to this issue? I've tried changing the monitor IP on my WAN gateway in the routing menu on the system tab to an OPENDNS IP and it still isn't fixed.

            dpinger

            send_interval 500ms loss_interval 2000ms time_period 60000ms report_interval 0ms data_len 0 alert_interval 1000ms latency_alarm 500ms loss_alarm 20% dest_addr 208* bind_addr 97* identifier "WAN_DHCP "

            I took out the IP addresses above.

            Thanks.

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            • C
              cmb
              last edited by

              @PF64:

              Can someone please outline the solution to this issue?

              here:
              https://forum.pfsense.org/index.php?topic=110043.0

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              • S
                sapelli
                last edited by

                Hi,

                I think I have the same bug here.
                I have 2 gateways. One of those is ok. But the another, simply show "Disconnected"

                If I ping throught the gateway "with problems" by de Status/Ping command, there are no problems.

                Apr 18 18:02:48 dpinger UNFQ_DHCP 8.8.8.8: Alarm latency 0us stddev 0us loss 100%
                Apr 18 18:02:40 dpinger send_interval 5000ms loss_interval 2000ms time_period 60000ms report_interval 0ms data_len 0 alert_interval 8000ms latency_alarm 500ms loss_alarm 20% dest_addr 8.8.8.8 bind_addr 192.168.2.100 identifier "UNFQ_DHCP "
                Apr 18 18:02:40 dpinger send_interval 500ms loss_interval 2000ms time_period 60000ms report_interval 0ms data_len 0 alert_interval 5000ms latency_alarm 500ms loss_alarm 20% dest_addr 8.8.4.4 bind_addr 192.168.1.2 identifier "BRT_DHCP "

                what is wrog?

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                • S
                  sapelli
                  last edited by

                  same problem here.

                  One gateway is ok, the other one shows "disconnected":

                  
                  Apr 18 18:02:48 	dpinger 		UNFQ_DHCP 8.8.8.8: Alarm latency 0us stddev 0us loss 100%
                  Apr 18 18:02:40 	dpinger 		send_interval 5000ms loss_interval 2000ms time_period 60000ms report_interval 0ms data_len 0 alert_interval 8000ms latency_alarm 500ms loss_alarm 20% dest_addr 8.8.8.8 bind_addr 192.168.2.100 identifier "UNFQ_DHCP "
                  Apr 18 18:02:40 	dpinger 		send_interval 500ms loss_interval 2000ms time_period 60000ms report_interval 0ms data_len 0 alert_interval 5000ms latency_alarm 500ms loss_alarm 20% dest_addr 8.8.4.4 bind_addr 192.168.1.2 identifier "BRT_DHCP " 
                  
                  

                  if I ping, everything is ok:

                  
                  PING 8.8.8.8 (8.8.8.8) from 192.168.2.100: 56 data bytes
                  64 bytes from 8.8.8.8: icmp_seq=0 ttl=54 time=11.371 ms
                  64 bytes from 8.8.8.8: icmp_seq=1 ttl=54 time=11.322 ms
                  64 bytes from 8.8.8.8: icmp_seq=2 ttl=54 time=11.649 ms
                  --- 8.8.8.8 ping statistics ---
                  3 packets transmitted, 3 packets received, 0.0% packet loss
                  round-trip min/avg/max/stddev = 11.322/11.447/11.649/0.144 ms
                  
                  

                  what is wrong??

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                  • C
                    cmb
                    last edited by

                    @sapelli:

                    I think I have the same bug here.

                    not a bug (in our code), read here:
                    https://forum.pfsense.org/index.php?topic=110043.0

                    @sapelli:

                    what is wrong??

                    read here:
                    https://forum.pfsense.org/index.php?topic=110043.0

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                    • M
                      Modesty
                      last edited by

                      I have exacly same issue. Tried a lot but still no internet. Are there any solution for this?

                      Everything can be rebuilt!

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                      • dennypageD
                        dennypage
                        last edited by

                        @Modesty:

                        I have exacly same issue. Tried a lot but still no internet. Are there any solution for this?

                        You probably want to start a new thread with a complete description of the problem you are experiencing. This thread referred to a (long resolved) issue with migrating monitoring parameters from apinger to dpinger which affected monitoring only.

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