Netgate Discussion Forum
    • Categories
    • Recent
    • Tags
    • Popular
    • Users
    • Search
    • Register
    • Login

    Kernel Panic error while installing

    Scheduled Pinned Locked Moved Problems Installing or Upgrading pfSense Software
    19 Posts 7 Posters 9.0k Views
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • J
      jotape956
      last edited by

      "What version of pfSense was it previously running?" I'm not sure but definitely one of the latest ones.
      "What version are you trying to install now?" I've tried 2.1, 2.3.5 and 2.4.2

      After running bt at the db> prompt I get:
      db> bt
      Tracing pid 0 tid 100000 td 0xffffffff81391dd0
      kdb_enter() at kdb_enter+0x3b
      panic() at panic+0x180
      interrupt_trigger() at interrupt_trigger+0x3e
      madt_parse_ints() at madt_parse_ints+0x1cd
      acpi_walk_subtables() at acpi_walk_subtables+0x29
      madt_setup_io() at madt_setup_io+0x32
      apic_setup_io() at apic_setup_io+0x13
      mi_startup() at mi_startup+0x77
      btext() at btext+0x2c
      db>

      1 Reply Last reply Reply Quote 0
      • K
        kpa
        last edited by

        Based on the backtrace it looks very much like a buggy ACPI BIOS.

        1 Reply Last reply Reply Quote 0
        • johnpozJ
          johnpoz LAYER 8 Global Moderator
          last edited by

          This is a small box that I bought with pfSense installed.

          Where did you buy this box - its not legal for a company to sell pre installed pfsense boxes without being partnered with netgate/pfsense..

          An intelligent man is sometimes forced to be drunk to spend time with his fools
          If you get confused: Listen to the Music Play
          Please don't Chat/PM me for help, unless mod related
          SG-4860 24.11 | Lab VMs 2.8, 24.11

          1 Reply Last reply Reply Quote 0
          • J
            jotape956
            last edited by

            Where did you buy this box

            This is a Qotom box that I bought for testing purposes.

            This is the one that I got: https://goo.gl/Kns8ER

            1 Reply Last reply Reply Quote 0
            • K
              kpa
              last edited by

              That's ok otherwise but they aren't allowed to sell that with pfSense preloaded because that is a violation of the pfSense trademark. If they just sold it without anything preloaded and stated that pfSense is supported on it that would be fine.

              1 Reply Last reply Reply Quote 0
              • J
                jdeloach
                last edited by

                @johnpoz:

                This is a small box that I bought with pfSense installed.

                Where did you buy this box - its not legal for a company to sell pre installed pfsense boxes without being partnered with netgate/pfsense..

                This policy may be true, but if one looks out on Ebay, there are dozens of companies selling boxes similar to the Qotom somebody posted in another  message with pfSense installed.  They have been doing this for years.  I have considered buying one but have stuck to using another pc to run pfSense because I thought it was more reliable.

                If it was really illegal, I would have thought somebody would shut them down by now.

                1 Reply Last reply Reply Quote 0
                • johnpozJ
                  johnpoz LAYER 8 Global Moderator
                  last edited by

                  My take on it is enforcement and finding of them.. Your talking sites in other countries, etc. etc.  I do believe netgate/pfsense has gone after those that they can.. But I believe its almost an impossible task..

                  And then when you have people here that suggest people buy such hardware - it doesn't help..  There is one thing suggesting build your own PC or buy hardware from decent sites that abide but trademark rules, etc.  But there are quite often links to hardware here that clearly are in violation - sometimes the links are removed from the forum here.. But good luck removing them from sites like reddit and other forums, etc.

                  Like the saying friends do not let friends drive drunk - around here is should be friends of pfsense do not let others buy crap ;)

                  An intelligent man is sometimes forced to be drunk to spend time with his fools
                  If you get confused: Listen to the Music Play
                  Please don't Chat/PM me for help, unless mod related
                  SG-4860 24.11 | Lab VMs 2.8, 24.11

                  1 Reply Last reply Reply Quote 0
                  • stephenw10S
                    stephenw10 Netgate Administrator
                    last edited by

                    Mmmm.  :-\

                    But, yes, that looks like a bad table entry in the ACPI the BIOS is passing. Is there a BIOS update available?

                    Are there any ACPI options in the BIOS?

                    Did you add any hardware to it?

                    There are quite a few people running that (as much as I'd rather they weren't  ;)) so something is odd with yours.

                    Steve

                    1 Reply Last reply Reply Quote 0
                    • J
                      jotape956
                      last edited by

                      Update:

                      I reset the bios yesterday and I was finally able to install pfSense.

                      The box came with a small M.2 SSD which I replaced to a sata SSD in one of my attempts to make it work. I was getting the same error on both SSDs.

                      Now that I had pfSense installed in my sata SSD I thought that I could put back again the M.2 SSD that the box came with and try to install it there, after all, what solved my issue was resetting the bios.

                      I tried the M.2 SSD and got the kernel panic issue again, reset the bios and tried again but still the same error. I put back the SSD which had pfSense installed and I'm still getting the kernel panic issue, even after resetting the bios! :(

                      Any ideas of what it could be will be appreciated.

                      1 Reply Last reply Reply Quote 0
                      • GrimsonG
                        Grimson Banned
                        last edited by

                        @jotape956:

                        Any ideas of what it could be will be appreciated.

                        It's just crappy hardware, replace it.

                        1 Reply Last reply Reply Quote 0
                        • J
                          jotape956
                          last edited by

                          It's just crappy hardware, replace it.

                          I think that's what I'll end up doing…

                          Although it is not really a defective hardware as I'm able to install no matter which other OS, that's what concerns me.

                          1 Reply Last reply Reply Quote 0
                          • GertjanG
                            Gertjan
                            last edited by

                            Hi,

                            I rewrite your words :

                            After you reset the BIOS, You have a working situation.

                            Then you changed drives, reset the BIOS, and you have a no-go.

                            The original drives goes back in, another BIOS reset, and still a no-go.
                            Or, are back at the first, beginning state.

                            This means that you omitted to mention something that you did … if not, this is my advise : get certified material because of random failures ;)

                            Btw : I know, pfSense ought to work on your device.

                            No "help me" PM's please. Use the forum, the community will thank you.
                            Edit : and where are the logs ??

                            1 Reply Last reply Reply Quote 0
                            • stephenw10S
                              stephenw10 Netgate Administrator
                              last edited by

                              It is possible to override parts of the ACPI tables to by-pass things like this.
                              https://www.freebsd.org/cgi/man.cgi?query=acpi&apropos=0&sektion=0&manpath=FreeBSD+11.1-RELEASE+and+Ports&arch=default&format=html

                              But that should not be required. You might enable acpi debugging info, that might give you more idea what's happening.

                              hw.acpi.verbose=1
                              

                              The fact you are hitting this and even others running the same hardware are not implies either you have a faulty board or you have added something faulty to it or you have a different BIOS version.

                              Steve

                              1 Reply Last reply Reply Quote 0
                              • First post
                                Last post
                              Copyright 2025 Rubicon Communications LLC (Netgate). All rights reserved.