Silicon Labs CP2104 USB-to-UART bridge fails on Win10

[detox]

Hello All!

I have 3 SG-4860's and am very happy with them.  Saying that, I goobered an upgrade and now cannot access via console port.  I cannot reset using the reset button (fails to work)

When I purchased them, I received a Silicon Labs CP210x USB-to-UART bridge cable.  Now that I have Win 10, I cannot find any driver to make it work.  After a boatload of looking,,,, I finally found the drivers:
https://www.silabs.com/products/development-tools/software/usb-to-uart-bridge-vcp-drivers

The download will be : CP210x_Windows_Drivers.zip

This started as a plea for help, but since I found the answer I thought someone else could benefit from the info

Thanks

[ivor]

Have you tried following this guide? https://www.netgate.com/docs/pfsense/sg-4860/connect-to-console.html

[detox]

Ivor,

Yes I followed the instructions.  The problem was the usb cord was not recognized by windows 10 and I could not find a driver.

I finally found the location, downloaded and installed.  Then I could connect via maintenance port fine.  The issue was windows 10 did not recognize the usb - mini-b patch cable.

I was very worried I would not be able to recover the unit as the reset button did not work and I could not connect via cat5 due to a failed upgrade.

Thank you for the recommendation and link, even though I had used it previously, it was very thoughtful of you.

[ivor]

Sorry, I had to start from "did you read the documentation" :)

I'm glad you got it working!

[detox]

ivor,

No offense taken by your asking if I actually tried to read something besides a cereal box.  I get calls frequently reporting something does not work, or "I can't figure this out"….......
Each time I start with some standard inquiries.  Folks get hot when asked if their printer is on when they complain it does not work.... and,,, oh my,,,,, who turned it off?  I didn't do that..........

Thanks again for your assistance!