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    2.3.4-RELEASE-p1 => 2.4.0 "system update failed" please help!

    Scheduled Pinned Locked Moved Problems Installing or Upgrading pfSense Software
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    • K
      kejianshi
      last edited by

      Yep - minus the rdd data.  At least it always has for me.

      1 Reply Last reply Reply Quote 0
      • ?
        Guest
        last edited by

        With that all being said will my config backup work on a fresh install to a 64bit system when the config was based from x86 i386?

        Be sure it will be running well and working and if not, I mean if something goes wrong for you, you may be also
        able to reinstall the older verison and play it back there, if needed.

        1 Reply Last reply Reply Quote 0
        • D
          darklogic
          last edited by

          Ok, I will make sure I have an older copy just in case I have to revert back. My config is rather extensive. Thanks for the feedback guys.

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          • T
            tlm4594
            last edited by

            I'm getting no where with updating. I believe I have 64bit hardware– but I still get "System Update Failed".

            I'm on version:
            2.3.4-RELEASE-p1 (amd64)
            built on Fri Jul 14 14:52:43 CDT 2017
            FreeBSD 10.3-RELEASE-p19

            My hardware is:
            Platform pfSense
            CPU Type Intel(R) Xeon(R) CPU X3470 @ 2.93GHz
            Current: 2933 MHz, Max: 2934 MHz
            8 CPUs: 1 package(s) x 4 core(s) x 2 SMT threads
            8GB RAM

            Any ideas? I'm using hardware I bought online, and from my research this CPU is 64bit

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            • ?
              Guest
              last edited by

              I'm getting no where with updating. I believe I have 64bit hardware– but I still get "System Update Failed".

              Was this over the webgui or over a memstick image on an USB pen drive? And when USB pen drive what image
              you were using for this update?

              CPU Type  Intel(R) Xeon(R) CPU X3470 @ 2.93GHz

              It is a real 64Bit CPU!

              Any ideas? I'm using hardware I bought online, and from my research this CPU is 64bit

              If you will be able to get the amd64 memstick serial image to download, I woudl do so and then you might be
              preparing an USB pen drive for the upgrade. Save your config backup image and then do a fresh and full install.
              Play back the config backup and see what is going on.

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              • K
                kejianshi
                last edited by

                Just reinstall…  You can spend forever on this.

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                • T
                  tlm4594
                  last edited by

                  @kejianshi:

                  Just reinstall…  You can spend forever on this.

                  Is there a quick way to re-install via the web gui? I have my box mounted in a peculiar spot and getting a monitor, keyboard and mouse would be a huge pain.

                  Thanks

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                  • K
                    kejianshi
                    last edited by

                    I thought you already had a huge pain?  Sorry.  I have no easy answer.

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                    • F
                      fluidmindorg
                      last edited by

                      I got the dreaded “System update failed!” message back when I tried upgrading one of my pfSense 2.3.4 boxes to 2.4.0, and I got it again today when I tried upgrading another 2.3.4 box to 2.4.2. I'm really surprised it still has this problem in 2.4.2, and even more surprised that none of the pfSense upgrade documentation mentions this problem.

                      Here's what I had to do both times: SSH into your pfSense machine and run the following three commands as root:

                      pkg-static install -f pkg
                      mv /usr/local/etc/pkg.conf /usr/local/etc/pkg.conf.old
                      pfSense-upgrade -d

                      Detail:

                      When you run “pkg-static install -f pkg” you’ll see the following:

                      Updating pfSense-core repository catalogue…
                      pfSense-core repository is up to date.
                      Updating pfSense repository catalogue...
                      pfSense repository is up to date.
                      All repositories are up to date.
                      Checking integrity... done (0 conflicting)
                      The following 1 package(s) will be affected (of 0 checked):

                      Installed packages to be REINSTALLED:
                      pkg-1.10.1_1 [pfSense]

                      Number of packages to be reinstalled: 1

                      After you select “y” and it upgrades the “pkg” package it will tell you the following:

                      You may need to manually remove /usr/local/etc/pkg.conf if it is no longer needed.

                      Instead, I renamed it to pkg.conf.old, just in case.

                      After you run “pfSense-upgrade -d” to complete the upgrade it will automatically reboot. The reboot will take longer than normal because it will continue upgrading packages after it boots. Eventually, though, the Web interface will load again and you'll see the new Web GUI design.

                      Hope that helps.
                      –Dan

                      CoconutdogC 1 Reply Last reply Reply Quote 0
                      • P
                        pcovell74
                        last edited by

                        Thanks, this helped me get upgraded.

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                        • CoconutdogC
                          Coconutdog @fluidmindorg
                          last edited by

                          @fluidmindorg Thanks Mate, that worked. It was a very slow process though.

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                          • S
                            smw
                            last edited by

                            I was very hopeful this would fix me, but it did not. Same issue trying to go from 2.3.4 to current. Doing this actually made the issue slightly worse in that before I could at least check for updates and now I cannot. Sounds like I might be stuck with a config backup/fresh install/config restore situation now unless someone has a better suggestion.

                            1 Reply Last reply Reply Quote 0
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