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    NUT package (2.8.0 and below)

    Scheduled Pinned Locked Moved UPS Tools
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    • Q
      q54e3w
      last edited by

      Thank you - I'll give it a try.

      I've noticed the following errors appearing in my logs, any idea why this would be?

      
      ...
      Feb 18 11:01:52	snmp-ups	44002	dstate_setflags: base variable (battery.runtime.low) is immutable
      Feb 18 11:01:20	snmp-ups	44002	dstate_setflags: base variable (battery.runtime.low) is immutable
      Feb 18 11:00:48	snmp-ups	44002	dstate_setflags: base variable (battery.runtime.low) is immutable
      ...
      
      

      I have the following code

      extra arguments

      
      ignorelb
      override.battery.charge.warning = 50
      override.battery.charge.low = 30
      override.battery.runtime.low = 1200
      
      

      upsmon.conf

      
      HOSTSYNC 600
      
      

      upsd.conf

      
      LISTEN 192.168.10.1
      
      

      upsd.users

      
      [remoteuser]
      password = mypassword
      upsmon slave
      
      

      the settings appear to be being applied correctly….

      
      upsc ups@localhost
      ambient.1.humidity.alarm.high: 60.00
      ambient.1.humidity.alarm.low: 30.00
      ambient.1.temperature.alarm.high: 40.00
      ambient.1.temperature.alarm.low: 10.00
      ambient.humidity: 39.00
      ambient.temperature: 15.0
      battery.charge: 100.00
      battery.charge.low: 30
      battery.charge.warning: 50
      battery.date: 11/15/2017
      battery.packs: 1.00
      battery.runtime: 4428.00
      battery.runtime.low: 1200
      battery.voltage: 54.20
      device.mfr: APC
      device.model: Smart-UPS X 1500
      device.type: ups
      driver.flag.ignorelb: enabled
      driver.name: snmp-ups
      driver.parameter.pollinterval: 2
      driver.parameter.port: 192.168.10.50
      driver.parameter.synchronous: no
      driver.version: 2.7.4
      driver.version.data: apcc MIB 1.2
      driver.version.internal: 0.97
      input.frequency: 60.00
      input.sensitivity: high
      input.transfer.high: 127
      input.transfer.low: 106
      input.transfer.reason: selfTest
      input.voltage: 122.20
      input.voltage.maximum: 123.20
      input.voltage.minimum: 121.30
      output.current: 4.80
      output.frequency: 60.00
      output.voltage: 122.20
      output.voltage.nominal: 120
      ups.delay.shutdown: 20
      ups.delay.start: 10
      ups.firmware: UPS 09.1 (ID20)
      ups.id: UPS
      ups.load: 48.30
      ups.mfr: APC
      ups.mfr.date: 06/30/2012
      ups.model: Smart-UPS X 1500
      ups.status: OL
      ups.temperature: 18.60
      ups.test.date: 02/14/2018
      ups.test.result: Ok
      
      1 Reply Last reply Reply Quote 0
      • dennypageD
        dennypage
        last edited by

        @q54e3w:

        Thank you - I'll give it a try.

        I've noticed the following errors appearing in my logs, any idea why this would be?

        
        ...
        Feb 18 11:01:52	snmp-ups	44002	dstate_setflags: base variable (battery.runtime.low) is immutable
        Feb 18 11:01:20	snmp-ups	44002	dstate_setflags: base variable (battery.runtime.low) is immutable
        Feb 18 11:00:48	snmp-ups	44002	dstate_setflags: base variable (battery.runtime.low) is immutable
        ...
        
        

        I believe it means that the variable is marked read-only in the SNMP MIB. For more information on this, I would suggest checking the nut users list.

        FWIW, if it were me I would just remove the setting of runtime and use charge %. You don’t need both.

        1 Reply Last reply Reply Quote 0
        • S
          spambait
          last edited by

          pfsense 2.4.2-RELEASE-p1 (amd64)
          nut 2.7.4_5

          Polling an APC AP9631 on the LAN via SNMP.

          When I reboot the appliance, UPS status shows as down. Log has a bunch of these:

          Feb 19 21:40:27 upsmon 66529 Poll UPS [office-UPS] failed - Driver not connected
          Feb 19 21:42:22 upsmon 67668 Startup successful
          Feb 19 21:42:23 upsd 68233 listening on ::1 port 3493
          Feb 19 21:42:23 upsd 68233 listening on 127.0.0.1 port 3493
          Feb 19 21:42:23 upsd 68233 Can't connect to UPS [office-UPS] (snmp-ups-office-UPS): No such file or directory
          Feb 19 21:42:23 upsd 68498 Startup successful
          Feb 19 21:42:24 snmp-ups 68710 Startup successful

          Now when I go to restart the service via the GUI In Services -> UPS, it starts up perfectly right away.

          apcupsd was installed but I removed it when switching to NUT.

          I tried using snmp v1 instead of v3 thinking I screwed up my v3 credentials but that doesn't seem to be the issue. Even with snmpv1 it wont come up after a reboot until I manually intervene.

          I tried some of the retry and delay parameters in the additional parameters for ups.conf but they also didn't help with this

          
          maxretry=3
          retrydelay=10
          pollinterval=5
          snmp_retries=10
          snmp_timeout=2
          pollfreq=10
          
          1 Reply Last reply Reply Quote 0
          • dennypageD
            dennypage
            last edited by

            Please give the following a try:

            Get rid of pollfreq and pollinterval.

            Set these variables in the Extra Arguments to driver section:

            
            snmp_timeout=2
            snmp_retries=10
            
            

            Set these variables in the Advanced section for ups.conf:

            
            retrydelay=30
            maxretry=20
            
            

            Now reboot the box. When the box comes up, go to the UPS status page. [Do not attempt to start the service manually] If the UPS shows as needing attention, wait for the page to refresh automatically. If it doesn't auto refresh, after a couple minutes refresh the page manually. Does the UPS show as running? Or is it still down?

            1 Reply Last reply Reply Quote 0
            • S
              spambait
              last edited by

              @dennypage:

              Please give the following a try:

              Get rid of pollfreq and pollinterval.

              Set these variables in the Extra Arguments to driver section:

              
              snmp_timeout=2
              snmp_retries=10
              
              

              Set these variables in the Advanced section for ups.conf:

              
              retrydelay=30
              maxretry=20
              
              

              Now reboot the box. When the box comes up, go to the UPS status page. [Do not attempt to start the service manually] If the UPS shows as needing attention, wait for the page to refresh automatically. If it doesn't auto refresh, after a couple minutes refresh the page manually. Does the UPS show as running? Or is it still down?

              These settings work perfectly!

              I am now back on SNMPv3 and NUT is performing as expected, across reboots and all. Thank you!

              1 Reply Last reply Reply Quote 0
              • dennypageD
                dennypage
                last edited by

                That's good news. Now that it's working, you can probably tune the variables down quite a bit. In particular, the settings in Extra Arguments can likely be returned to their default values of 1 & 5. Or simply deleted.

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                • S
                  spambait
                  last edited by

                  @dennypage:

                  That's good news. Now that it's working, you can probably tune the variables down quite a bit. In particular, the settings in Extra Arguments can likely be returned to their default values of 1 & 5. Or simply deleted.

                  I think actually found a bug (with the AP9631, fw 6.5.0).

                  I just deployed a second AP9631 out of the box. Factory reset, flashed 6.5.0, factory reset again, set up SNMPv3 and had the same issues I described before where NUT cannot communicate.

                  I have now noticed that if I have SNMPv1 DISABLED, NUT will fail to connect via SNMPv3 no matter what extra settings I provide. Simply turning on SNMPv1 in the AP9631 (fw 6.5.0) immediately lets them communicate. Very strange. Further testing is needed.

                  I have replicated this on the previous installation where I can break the SNMPv3 communication between NUT and the AP9631 by disabling SNMPv1, don't even need to reboot.

                  this_fixes_it.JPG
                  this_fixes_it.JPG_thumb
                  this_breaks_it.JPG
                  this_breaks_it.JPG_thumb

                  1 Reply Last reply Reply Quote 0
                  • dennypageD
                    dennypage
                    last edited by

                    @spambait:

                    I just deployed a second AP9631 out of the box. Factory reset, flashed 6.5.0, factory reset again, set up SNMPv3 and had the same issues I described before where NUT cannot communicate.

                    I have now noticed that if I have SNMPv1 DISABLED, NUT will fail to connect via SNMPv3 no matter what extra settings I provide. Simply turning on SNMPv1 in the AP9631 (fw 6.5.0) immediately lets them communicate. Very strange. Further testing is needed.

                    I have replicated this on the previous installation where I can break the SNMPv3 communication between NUT and the AP9631 by disabling SNMPv1, don't even need to reboot.

                    It sounds like SNMPv3 may not be properly configured/functioning in NUT. Can you post the contents of /usr/local/etc/nut/ups.conf please?

                    1 Reply Last reply Reply Quote 0
                    • S
                      spambait
                      last edited by

                      @dennypage:

                      It sounds like SNMPv3 may not be properly configured/functioning in NUT. Can you post the contents of /usr/local/etc/nut/ups.conf please?

                      I am going to find an SNMPv3 client and try replicate this in a moment. If a different v3 client fails in the same way the issue is with AP9631.

                      If it doesn't then there may indeed be a NUT issue. Maybe it has some routine to check SNMPv1 availability before anything else, even if only SNMPv3 is needed.

                      I realize the credentials are in there but it's a sandbox setup so this is not really a concern. My full, unedited /usr/local/etc/nut/ups.conf:

                      retrydelay=30
                      maxretry=20
                      snmp_version=v3
                      privProtocol=AES
                      authProtocol=SHA
                      secName=pfSense
                      authPassword=VtwHzSj6XQlmp9OFFa28NJcUL93qq5zZ4
                      privPassword=TpWsICXWm4CeKtwUehtvcBpDnBW0KZCC
                      
                      [S10-AP9631]
                      driver=snmp-ups
                      port=172.16.10.5
                      snmp_timeout=2
                      snmp_retries=10
                      
                      1 Reply Last reply Reply Quote 0
                      • dennypageD
                        dennypage
                        last edited by

                        SNMP parameters are part of the UPS specification. As such, they go in the "Extra Arguments to driver" rather than in the "Additional configuration lines for ups.conf" section. The advanced section is only for Global Directives (see ups.conf), and anything that is not recognized as a global directive is ignored by NUT. I know it's confusing, but it's how NUT's configuration works. Anything that comes from the driver man page (snmp-ups in your case) goes into Extra Arguments to driver.

                        1 Reply Last reply Reply Quote 0
                        • S
                          spambait
                          last edited by

                          @dennypage:

                          SNMP parameters are part of the UPS specification. As such, they go in the "Extra Arguments to driver" rather than in the "Additional configuration lines for ups.conf" section. The advanced section is only for Global Directives (see ups.conf), and anything that is not recognized as a global directive is ignored by NUT. I know it's confusing, but it's how NUT's configuration works. Anything that comes from the driver man page (snmp-ups in your case) goes into Extra Arguments to driver.

                          That results in

                          
                          [S10-AP9631]
                          driver=snmp-ups
                          port=172.16.10.5
                          snmp_timeout=2
                          snmp_retries=10
                          snmp_version=v3
                          privProtocol=AES
                          authProtocol=SHA
                          secLevel=authPriv
                          secName=pfSense
                          authPassword=VtwHzSj6XQlmp9OFFa28NJcUL93qq5zZ4
                          privPassword=TpWsICXWm4CeKtwUehtvcBpDnBW0KZCC
                          

                          Edit: So it seems it was using SNMPv1 all along due to my mis-configuration resulting in the SNMPv3 stuff being ignored. There is no bug. Now that I have the correct structure in ups.conf it is indeed trying to connect SNMPv3 but it is not authenticating. The AP9631's built in baby IDS keeps sending me notifications now that there are failed SNMPv3 authentications from the pfSense IP.

                          I will switch her back to SNMPv1 for now and troubleshoot my SNMPv3 setup with qtmib

                          1 Reply Last reply Reply Quote 0
                          • dennypageD
                            dennypage
                            last edited by

                            That makes sense. For what it's worth, most people use a read-only SNMPv1 group for UPS monitoring. There isn't any sensitive information in the stream.

                            1 Reply Last reply Reply Quote 0
                            • S
                              spambait
                              last edited by

                              @dennypage:

                              That makes sense. For what it's worth, most people use a read-only SNMPv1 group for UPS monitoring. There isn't any sensitive information in the stream.

                              The docu said a write community is needed to facilitate shutdowns. I wanted the UPS and NUT to coordinate that NUT will shut down pfSense when there's not much runtime left and then tell the UPS to shut off the outlet in x minutes and come back up when AC power is restored and battery has at least y % charge.

                              Otherwise pfSense will just shut down and stay down until someone presses the power button or the BIOS power on time is reached.

                              1 Reply Last reply Reply Quote 0
                              • dennypageD
                                dennypage
                                last edited by

                                @spambait:

                                The docu said a write community is needed to facilitate shutdowns. I wanted the UPS and NUT to coordinate that NUT will shut down pfSense when there's not much runtime left and then tell the UPS to shut off the outlet in x minutes and come back up when AC power is restored and battery has at least y % charge.

                                Ah, yes. Needing write permission to kill power makes sense. Note that the pfSense NUT package version 2.7.4_5 does not support issuing the final power kill order. This will come with NUT package 2.7.4_6 which requires pfSense 2.4.3.

                                1 Reply Last reply Reply Quote 0
                                • xx_robot_xxX
                                  xx_robot_xx
                                  last edited by

                                  Hello,

                                  How do you configure power-kill after shutdown? I have pfsense 2.4.3 and latest version of nut..

                                  pfSense Newbie

                                  1 Reply Last reply Reply Quote 0
                                  • dennypageD
                                    dennypage
                                    last edited by

                                    Power kill is enabled automatically with pfSense 2.4.3 and 2.7.4_6 of the NUT package. No configuration necessary.

                                    1 Reply Last reply Reply Quote 0
                                    • K
                                      kjstech
                                      last edited by

                                      Hello,

                                      I have a TrippLite Smart 1300VA unit connected via USB.  dmesg does show it connected.  This model is also one listed in NUT to use the USB driver (not the legacy TrippLite driver).  I got readings from it very briefly last night when setting it up, but also a bunch of messages in the log about the data being stale.  This was on pfSense 2.4.1.

                                      Now it doesn't work at all.  I upgraded to the latest NUT package.  No dice.  I upgraded pfSense to 2.4.3… no dice.

                                      All I get is this in the status logs:
                                      Apr 4 14:57:20 upsd 97125 User monuser@::1 logged into UPS [main]
                                      Apr 4 14:57:20 upsmon 60509 Poll UPS [main] failed - Driver not connected
                                      Apr 4 14:57:20 upsmon 60509 Communications with UPS main lost
                                      Apr 4 14:57:25 upsmon 60509 Poll UPS [main] failed - Driver not connected
                                      Apr 4 14:57:25 upsmon 60509 UPS main is unavailable
                                      Apr 4 14:57:30 upsmon 60509 Poll UPS [main] failed - Driver not connected
                                      Apr 4 14:57:35 upsmon 60509 Poll UPS [main] failed - Driver not connected

                                      Like I said, system sees it, here's the USB stuff pulled from dmesg:
                                      dmesg | grep usb
                                      usbus0: EHCI version 1.0
                                      usbus0 on ehci0
                                      usbus0: 480Mbps High Speed USB v2.0
                                      usbus1: EHCI version 1.0
                                      usbus1 on ehci1
                                      usbus1: 480Mbps High Speed USB v2.0
                                      ugen0.1: <intel ehci="" root="" hub="">at usbus0
                                      ugen1.1: <intel ehci="" root="" hub="">at usbus1
                                      uhub0: <intel 1="" 9="" ehci="" root="" hub,="" class="" 0,="" rev="" 2.00="" 1.00,="" addr="">on usbus0
                                      uhub1: <intel 1="" 9="" ehci="" root="" hub,="" class="" 0,="" rev="" 2.00="" 1.00,="" addr="">on usbus1
                                      ugen1.2: <vendor 0x8087="" product="" 0x0024="">at usbus1
                                      uhub2: <vendor 2="" 9="" 0x8087="" product="" 0x0024,="" class="" 0,="" rev="" 2.00="" 0.00,="" addr="">on usbus1
                                      ugen0.2: <vendor 0x8087="" product="" 0x0024="">at usbus0
                                      uhub3: <vendor 2="" 9="" 0x8087="" product="" 0x0024,="" class="" 0,="" rev="" 2.00="" 0.00,="" addr="">on usbus0
                                      ugen0.3: <tripp lite="" tripp="" ups="">at usbus0
                                      uhid0: <tripp 0="" 3="" lite="" tripp="" ups,="" class="" 0,="" rev="" 1.10="" 0.02,="" addr="">on usbus0
                                      usbus0: EHCI version 1.0
                                      usbus0 on ehci0
                                      usbus0: 480Mbps High Speed USB v2.0
                                      usbus1: EHCI version 1.0
                                      usbus1 on ehci1
                                      usbus1: 480Mbps High Speed USB v2.0
                                      ugen1.1: <intel ehci="" root="" hub="">at usbus1
                                      ugen0.1: <intel ehci="" root="" hub="">at usbus0
                                      uhub0: <intel 1="" 9="" ehci="" root="" hub,="" class="" 0,="" rev="" 2.00="" 1.00,="" addr="">on usbus1
                                      uhub1: <intel 1="" 9="" ehci="" root="" hub,="" class="" 0,="" rev="" 2.00="" 1.00,="" addr="">on usbus0
                                      ugen0.2: <vendor 0x8087="" product="" 0x0024="">at usbus0
                                      uhub2: <vendor 2="" 9="" 0x8087="" product="" 0x0024,="" class="" 0,="" rev="" 2.00="" 0.00,="" addr="">on usbus0
                                      ugen1.2: <vendor 0x8087="" product="" 0x0024="">at usbus1
                                      uhub3: <vendor 2="" 9="" 0x8087="" product="" 0x0024,="" class="" 0,="" rev="" 2.00="" 0.00,="" addr="">on usbus1
                                      ugen0.3: <vendor 0x09ae="" product="" 0x3016="">at usbus0
                                      uhid0: <vendor 0="" 3="" 0x09ae="" product="" 0x3016,="" class="" 0,="" rev="" 1.10="" 0.02,="" addr="">on usbus0
                                      usbus0: EHCI version 1.0
                                      usbus0 on ehci0
                                      usbus0: 480Mbps High Speed USB v2.0
                                      usbus1: EHCI version 1.0
                                      usbus1 on ehci1
                                      usbus1: 480Mbps High Speed USB v2.0
                                      ugen1.1: <intel ehci="" root="" hub="">at usbus1
                                      ugen0.1: <intel ehci="" root="" hub="">at usbus0
                                      uhub0: <intel 1="" 9="" ehci="" root="" hub,="" class="" 0,="" rev="" 2.00="" 1.00,="" addr="">on usbus1
                                      uhub1: <intel 1="" 9="" ehci="" root="" hub,="" class="" 0,="" rev="" 2.00="" 1.00,="" addr="">on usbus0
                                      ugen1.2: <vendor 0x8087="" product="" 0x0024="">at usbus1
                                      uhub2: <vendor 2="" 9="" 0x8087="" product="" 0x0024,="" class="" 0,="" rev="" 2.00="" 0.00,="" addr="">on usbus1
                                      ugen0.2: <vendor 0x8087="" product="" 0x0024="">at usbus0
                                      uhub3: <vendor 2="" 9="" 0x8087="" product="" 0x0024,="" class="" 0,="" rev="" 2.00="" 0.00,="" addr="">on usbus0
                                      ugen0.3: <tripp lite="" tripp="" ups="">at usbus0
                                      uhid0: <tripp 0="" 3="" lite="" tripp="" ups,="" class="" 0,="" rev="" 1.10="" 0.02,="" addr="">on usbus0

                                      Anyone know how I can get this to work?
                                      pfSense has been rebooted twice now.  Once for the 2.4.3 upgrade.  And another time after I removed NUT package and reinstalled NUT package.  NUT is version 2.7.4_6.

                                      Thanks!</tripp></tripp></vendor></vendor></vendor></vendor></intel></intel></intel></intel></vendor></vendor></vendor></vendor></vendor></vendor></intel></intel></intel></intel></tripp></tripp></vendor></vendor></vendor></vendor></intel></intel></intel></intel>

                                      1 Reply Last reply Reply Quote 0
                                      • dennypageD
                                        dennypage
                                        last edited by

                                        @kjstech:

                                        I have a TrippLite Smart 1300VA unit connected via USB.  dmesg does show it connected.  This model is also one listed in NUT to use the USB driver (not the legacy TrippLite driver).

                                        Please run "usbconfig dump_device_desc" and post the output. Also, can you post the contents of /usr/local/etc/nut/ups.conf please? And lastly, the exact model number of the UPS.

                                        Btw, where did you see the note about using the usbhid-ups vs. the tripplite_usb driver? I didn't find a Tripp Lite 1300VA model in the NUT HCL…

                                        1 Reply Last reply Reply Quote 0
                                        • K
                                          kjstech
                                          last edited by

                                          Ok the model number is SMART1300LCDT.  I was at work when I posted and I forgot the exact model number.  I was told I can use usbhid-ups from here: http://networkupstools.org/ddl/Tripp_Lite/SMART1300LCDT.html

                                          Here is the output of usbconfig dump_device_desc
                                          ugen1.1: <intel ehci="" root="" hub="">at usbus1, cfg=0 md=HOST spd=HIGH (480Mbps) pwr=SAVE (0mA)

                                          bLength = 0x0012
                                            bDescriptorType = 0x0001
                                            bcdUSB = 0x0200
                                            bDeviceClass = 0x0009  <hub>bDeviceSubClass = 0x0000
                                            bDeviceProtocol = 0x0001
                                            bMaxPacketSize0 = 0x0040
                                            idVendor = 0x0000
                                            idProduct = 0x0000
                                            bcdDevice = 0x0100
                                            iManufacturer = 0x0001  <intel>iProduct = 0x0002  <ehci root="" hub="">iSerialNumber = 0x0000  <no string="">bNumConfigurations = 0x0001

                                          ugen0.1: <intel ehci="" root="" hub="">at usbus0, cfg=0 md=HOST spd=HIGH (480Mbps) pwr=SAVE (0mA)

                                          bLength = 0x0012
                                            bDescriptorType = 0x0001
                                            bcdUSB = 0x0200
                                            bDeviceClass = 0x0009  <hub>bDeviceSubClass = 0x0000
                                            bDeviceProtocol = 0x0001
                                            bMaxPacketSize0 = 0x0040
                                            idVendor = 0x0000
                                            idProduct = 0x0000
                                            bcdDevice = 0x0100
                                            iManufacturer = 0x0001  <intel>iProduct = 0x0002  <ehci root="" hub="">iSerialNumber = 0x0000  <no string="">bNumConfigurations = 0x0001

                                          ugen1.2: <vendor 0x8087="" product="" 0x0024="">at usbus1, cfg=0 md=HOST spd=HIGH (480Mbps) pwr=SAVE (0mA)

                                          bLength = 0x0012
                                            bDescriptorType = 0x0001
                                            bcdUSB = 0x0200
                                            bDeviceClass = 0x0009  <hub>bDeviceSubClass = 0x0000
                                            bDeviceProtocol = 0x0001
                                            bMaxPacketSize0 = 0x0040
                                            idVendor = 0x8087
                                            idProduct = 0x0024
                                            bcdDevice = 0x0000
                                            iManufacturer = 0x0000  <no string="">iProduct = 0x0000  <no string="">iSerialNumber = 0x0000  <no string="">bNumConfigurations = 0x0001

                                          ugen0.2: <vendor 0x8087="" product="" 0x0024="">at usbus0, cfg=0 md=HOST spd=HIGH (480Mbps) pwr=SAVE (0mA)

                                          bLength = 0x0012
                                            bDescriptorType = 0x0001
                                            bcdUSB = 0x0200
                                            bDeviceClass = 0x0009  <hub>bDeviceSubClass = 0x0000
                                            bDeviceProtocol = 0x0001
                                            bMaxPacketSize0 = 0x0040
                                            idVendor = 0x8087
                                            idProduct = 0x0024
                                            bcdDevice = 0x0000
                                            iManufacturer = 0x0000  <no string="">iProduct = 0x0000  <no string="">iSerialNumber = 0x0000  <no string="">bNumConfigurations = 0x0001

                                          ugen0.3: <tripp lite="" tripp="" ups="">at usbus0, cfg=0 md=HOST spd=LOW (1.5Mbps) pwr=ON (100mA)

                                          bLength = 0x0012
                                            bDescriptorType = 0x0001
                                            bcdUSB = 0x0110
                                            bDeviceClass = 0x0000  <probed by="" interface="" class="">bDeviceSubClass = 0x0000
                                            bDeviceProtocol = 0x0000
                                            bMaxPacketSize0 = 0x0008
                                            idVendor = 0x09ae
                                            idProduct = 0x3016
                                            bcdDevice = 0x0002
                                            iManufacturer = 0x0003  <retrieving string="" failed="">iProduct = 0x0001  <retrieving string="" failed="">iSerialNumber = 0x0005  <retrieving string="" failed="">bNumConfigurations = 0x0001

                                          cat /usr/local/etc/nut/ups.conf
                                          [main]
                                          driver=usbhid-ups
                                          port=auto

                                          It worked for about a minute last night when I initially tried it, but then it stopped working and hasn't worked since.  Now on the SSH console I randomly see these UPS main is unavailable messages.</retrieving></retrieving></retrieving></probed></tripp></no></no></no></hub></vendor></no></no></no></hub></vendor></no></ehci></intel></hub></intel></no></ehci></intel></hub></intel>

                                          1 Reply Last reply Reply Quote 0
                                          • K
                                            kjstech
                                            last edited by

                                            I also wanted to add, I tried specifying more detail in the ups.conf like the port and description, and also change the poll interval.

                                            [main]
                                            driver=usbhid-ups
                                            port=/dev/ugen0.3
                                            desc="Tripp Lite TRIPP LITE UPS"
                                            pollinterval=20

                                            Still nothing.

                                            It almost seems to be maybe a permissions problem?  But even if I try to run it as root it shows this:
                                            [2.4.3-RELEASE][root@pfSense.local]/usr/local/etc/nut: upsd -DDDD
                                            Network UPS Tools upsd 2.7.4
                                              0.000000    fopen /var/db/nut/upsd.pid: No such file or directory
                                              0.000235    listen_add: added 127.0.0.1:3493
                                              0.000376    listen_add: added ::1:3493
                                              0.000393    setuptcp: try to bind to ::1 port 3493
                                              0.000427    listening on ::1 port 3493
                                              0.000439    setuptcp: try to bind to 127.0.0.1 port 3493
                                              0.000457    listening on 127.0.0.1 port 3493
                                              0.000580    Can't open /usr/local/etc/nut/ups.conf: Can't open /usr/local/etc/nut/ups.conf: Permission denied

                                            [2.4.3-RELEASE][root@pfSense.local]/usr/local/etc/nut: ls -lah
                                            total 164
                                            drwxr-xr-x  2 root  wheel  512B Apr  4 14:49 .
                                            drwxr-xr-x  23 root  wheel  2.0K Apr  4 14:56 ..
                                            -rw-r–r--  1 root  wheel    14K Mar 16 13:16 cmdvartab
                                            -rw-r--r--  1 root  wheel    76K Mar 16 13:16 driver.list
                                            -rw-r--r--  1 root  wheel    15B Apr  4 12:28 nut.conf
                                            -rw-r--r--  1 root  wheel  1.5K Mar 16 13:16 nut.conf.sample
                                            -rw-r-----  1 root  wheel    92B Apr  4 21:44 ups.conf
                                            -rw-r--r--  1 root  wheel  4.5K Mar 16 13:16 ups.conf.sample
                                            -rw-r-----  1 root  wheel    28B Apr  4 21:42 upsd.conf
                                            -rw-r--r--  1 root  wheel  4.5K Mar 16 13:16 upsd.conf.sample
                                            -rw-r-----  1 root  wheel  117B Apr  4 21:42 upsd.users
                                            -rw-r--r--  1 root  wheel  2.1K Mar 16 13:16 upsd.users.sample
                                            -rw-r-----  1 root  wheel  115B Apr  4 21:42 upsmon.conf
                                            -rw-r--r--  1 root  wheel    15K Mar 16 13:16 upsmon.conf.sample
                                            -rw-r--r--  1 root  wheel  3.8K Mar 16 13:16 upssched.conf.sample

                                            just for the hell of it, I did chmod 777 ups.conf since it seemed to be complaining about permissions reading that file.

                                            Then it complained about upsd.users, so again for testing I did chmod 777 upsd.users

                                            -rwxrwxrwx  1 root  wheel    92B Apr  4 21:44 ups.conf
                                            -rwxrwxrwx  1 root  wheel  117B Apr  4 21:42 upsd.users

                                            It kept looping no data available so I killed it.
                                            upsd -DDDD
                                            Network UPS Tools upsd 2.7.4
                                              0.000000    fopen /var/db/nut/upsd.pid: No such file or directory
                                              0.000255    listen_add: added 127.0.0.1:3493
                                              0.000403    listen_add: added ::1:3493
                                              0.000424    setuptcp: try to bind to ::1 port 3493
                                              0.000483    listening on ::1 port 3493
                                              0.000505    setuptcp: try to bind to 127.0.0.1 port 3493
                                              0.000533    listening on 127.0.0.1 port 3493
                                              0.000751    Can't connect to UPS [main] (usbhid-ups-main): No such file or directory
                                              0.001695    /usr/local/etc/nut/upsd.users is world readable
                                              0.001731    user_add_action: adding 'set' for admin
                                              0.001747    user_add_instcmd: adding 'all' for admin
                                              0.001764    user_add_action: adding 'login' for monuser
                                              0.001776    user_add_action: adding 'master' for monuser
                                              0.001789    user_add_action: adding 'fsd' for monuser
                                              0.001824    mainloop: polling 2 filedescriptors
                                              2.015622    mainloop: no data available
                                              2.015697    mainloop: polling 2 filedescriptors
                                              4.027074    mainloop: no data available
                                              4.027150    mainloop: polling 2 filedescriptors
                                              6.056806    mainloop: no data available
                                              6.056881    mainloop: polling 2 filedescriptors
                                              8.059687    mainloop: no data available
                                              8.059757    mainloop: polling 2 filedescriptors
                                              10.068805    mainloop: no data available
                                              10.068882    mainloop: polling 2 filedescriptors
                                              12.084621    mainloop: no data available
                                              12.084699    mainloop: polling 2 filedescriptors
                                              14.085689    mainloop: no data available
                                              14.085777    mainloop: polling 2 filedescriptors
                                              16.106784    mainloop: no data available
                                              16.106835    mainloop: polling 2 filedescriptors
                                            ^C  17.722668  mainloop: Interrupted system call
                                              17.722703    Signal 2: exiting

                                            Does this help at all?

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