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    Can't log in to websites

    Scheduled Pinned Locked Moved General pfSense Questions
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    • KOMK
      KOM
      last edited by

      And you've done the usual steps of trying different browsers, clearing your cache?  Do you have any policy routing going on?  Is this VIP being used as another gateway or is it just for inbound NAT?

      Any time I have something weird going on, I do a packet capture and take a look in Wireshark.

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      • J
        Jamerson
        last edited by

        @KOM:

        And you've done the usual steps of trying different browsers, clearing your cache?  Do you have any policy routing going on?  Is this VIP being used as another gateway or is it just for inbound NAT?

        Any time I have something weird going on, I do a packet capture and take a look in Wireshark.

        the VIP is using the same gateway and just for inbouwnd NAT.
        yes different browsers , google chrome, edge, internet explorer, firefox…..
        when we log on a different location the with the same setting and IPS is on, stuff works fine.

        I am not familiar with wireshark but I can do a capture.
        can I share the capture with you on a private if it not containing a private information ?

        Thank you

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        • KOMK
          KOM
          last edited by

          can I share the capture with you on a private if it not containing a private information ?

          You're better off posting it here for everyone to help with, assuming you can scrub any public address details out.  I can't guarantee I'll get a chance to look at it since I'm at work at the moment.

          we noticed logging to couple of website log us directly off.

          What exactly do you mean here?  Any error messages?  Or does it just instantly return you to the login page?

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          • J
            Jamerson
            last edited by

            @KOM:

            can I share the capture with you on a private if it not containing a private information ?

            You're better off posting it here for everyone to help with, assuming you can scrub any public address details out.  I can't guarantee I'll get a chance to look at it since I'm at work at the moment.

            we noticed logging to couple of website log us directly off.

            What exactly do you mean here?  Any error messages?  Or does it just instantly return you to the login page?

            yes is exactly what I mean, it return to the login page after we log in.

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            • KOMK
              KOM
              last edited by

              Packet capture.  Now is your chance to learn something new.  Start checking out some short tutorials on how to use Wireshark, which is a free packet analysis tool available for many platforms.  Anyone who is in charge of maintaining a network should have at least a basic understanding of Wireshark and packet analysis.

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              • johnpozJ
                johnpoz LAYER 8 Global Moderator
                last edited by

                My money is on RST from their server ;)

                An intelligent man is sometimes forced to be drunk to spend time with his fools
                If you get confused: Listen to the Music Play
                Please don't Chat/PM me for help, unless mod related
                SG-4860 24.11 | Lab VMs 2.8, 24.11

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                • J
                  Jamerson
                  last edited by

                  We have contacted our ISP they said it appear something to happen with Layer 7.
                  we don't know yet for sure if they meant switch layer 7 which we don't have .
                  so tomorrow will have to ring them.

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                  • KOMK
                    KOM
                    last edited by

                    https://en.wikipedia.org/wiki/OSI_model#Layer_7:_Application_Layer

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                    • J
                      Jamerson
                      last edited by

                      We have managed to get this fixed,
                      it was the sticky connection option which is needed to be enabled.
                      after enabling this option stuff start working.

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                      • KOMK
                        KOM
                        last edited by

                        it was the sticky connection option which is needed to be enabled.

                        Huh?  What 'sticky connection' option?  Where?

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                        • GertjanG
                          Gertjan
                          last edited by

                          Here : System => Advanced => Miscellaneous => Load Balancing => Use sticky connections
                          Wonder why … Jamerson never spoke abound load balancing.

                          No "help me" PM's please. Use the forum, the community will thank you.
                          Edit : and where are the logs ??

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