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    Problem replacing Cisco ASA with pfSense on Comcast

    Scheduled Pinned Locked Moved Problems Installing or Upgrading pfSense Software
    21 Posts 5 Posters 2.0k Views
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    • SammyWooS Offline
      SammyWoo
      last edited by

      DOWN suggests no layer-2.  Old MDIX issue and/or auto-negotiate fails? What are the LEDs by the RJ45s are saying?

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      • J Offline
        jimt97038
        last edited by

        It might be some sort of auto-negotiate failure. I tried the same cable the Cisco uses and two other known good ones and the interface status for the WAN always says "No Carrier". Another curious thing, I turned off auto-detect for the WAN interface but it still said autodetect. I also tried reconfiguring the interfaces so the LAN interface that was working became the LAN and vice-versa. Still "no carrier". This is a new rackmount machine with an Intel H270 chipset and I'm using the built-in 1G LAN ports.

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        • DerelictD Offline
          Derelict LAYER 8 Netgate
          last edited by

          You sure you actually know what port is what?

          Chattanooga, Tennessee, USA
          A comprehensive network diagram is worth 10,000 words and 15 conference calls.
          DO NOT set a source address/port in a port forward or firewall rule unless you KNOW you need it!
          Do Not Chat For Help! NO_WAN_EGRESS(TM)

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          • J Offline
            jimt97038
            last edited by

            Well, I'm using the web interface from my laptop and getting a DHCP address in the range set up for the LAN, so I'm pretty sure my laptop is on the LAN and the WAN is connected to the cable modem. I shouldn't be able to access the web interface or DHCP from the WAN port, right?

            Also, I've got good connectivity lights, but that doesn't always mean it's connected…

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            • jahonixJ Offline
              jahonix
              last edited by

              Try a cheap, unmanaged switch between WAN and your modem. Might help with negotiation issues.

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              • DerelictD Offline
                Derelict LAYER 8 Netgate
                last edited by

                Or a crossover cable.

                Chattanooga, Tennessee, USA
                A comprehensive network diagram is worth 10,000 words and 15 conference calls.
                DO NOT set a source address/port in a port forward or firewall rule unless you KNOW you need it!
                Do Not Chat For Help! NO_WAN_EGRESS(TM)

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                • J Offline
                  jimt97038
                  last edited by

                  OK, I’ve tried two different dumb switches on the WAN side. I always get “No carrier” but have connectivity lights on the adapter and switches.

                  I tried switching interfaces. I have 3: em0, em1, and igb0. I use em1 for the LAN and it works fine. I’ve tried both em0 and igb0 for WAN and get “no carrier” The weird thing also is that on either em0 or igb0 if I try to force them to 1000 or 100 full duplex the interface status still shows auto select. Is there some weird bug with the WAN interface? I’m also using the new stable release 2.4.3, maybe I should try the previous release?

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                  • SammyWooS Offline
                    SammyWoo
                    last edited by

                    Are the 2 boxes right next to each other and the only thing connecting the 2 are one simple patch cable?  'Cuz recently there was another post he finally disclosed a buried cable blah-blah.  Do u have access to the SMC box can make conf changes there?  This is so simple it's maddening, the hardware LINK between the 2 is bad.

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                    • DerelictD Offline
                      Derelict LAYER 8 Netgate
                      last edited by

                      No there is no weird bug on the WAN interface. It is something you are doing in your environment. No, do not try an earlier version.

                      Chattanooga, Tennessee, USA
                      A comprehensive network diagram is worth 10,000 words and 15 conference calls.
                      DO NOT set a source address/port in a port forward or firewall rule unless you KNOW you need it!
                      Do Not Chat For Help! NO_WAN_EGRESS(TM)

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                      • J Offline
                        jimt97038
                        last edited by

                        Yes, the two boxes are right next to each other with just the one cable connecting them. And I’ve tried several different cables.

                        Right now I’ve got things in an isolated test setup since it’s a workday and we need our Internet access (so we’re back on the Cisco for now). I’ve got the LAN connected only to my laptop and the WAN connected to a dumb switch. WAN still says no carrier regardless of whether I use igb0 or em0. Still no carrier on the WAN side.

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                        • DerelictD Offline
                          Derelict LAYER 8 Netgate
                          last edited by

                          Take a KNOWN GOOD 8-conductor cable and loop igb0 and em0 (plug one end into igb0, the other end into em0)

                          Execute this in Diagnostics > Command Prompt: ifconfig -a

                          Post the output.

                          Chattanooga, Tennessee, USA
                          A comprehensive network diagram is worth 10,000 words and 15 conference calls.
                          DO NOT set a source address/port in a port forward or firewall rule unless you KNOW you need it!
                          Do Not Chat For Help! NO_WAN_EGRESS(TM)

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                          • J Offline
                            jimt97038
                            last edited by

                            em0: flags=8843 <up,broadcast,running,simplex,multicast>metric 0 mtu 1500
                            options=4209b <rxcsum,txcsum,vlan_mtu,vlan_hwtagging,vlan_hwcsum,wol_magic,vlan_hwtso>ether 68:05:ca:7b:42:2b
                            hwaddr 68:05:ca:7b:42:2b
                            inet6 fe80::6a05:caff:fe7b:422b%em0 prefixlen 64 scopeid 0x1
                            nd6 options=21 <performnud,auto_linklocal>media: Ethernet 100baseTX <full-duplex>status: active
                            igb0: flags=8843 <up,broadcast,running,simplex,multicast>metric 0 mtu 1500
                            options=6400bb <rxcsum,txcsum,vlan_mtu,vlan_hwtagging,jumbo_mtu,vlan_hwcsum,vlan_hwtso,rxcsum_ipv6,txcsum_ipv6>ether 70:85:c2:46:81:f9
                            hwaddr 70:85:c2:46:81:f9
                            inet6 fe80::7285:c2ff:fe46:81f9%igb0 prefixlen 64 scopeid 0x2
                            inet 10.0.160.2 netmask 0xffffff00 broadcast 10.0.160.255
                            nd6 options=21 <performnud,auto_linklocal>media: Ethernet 100baseTX <full-duplex>status: active
                            em1: flags=8843 <up,broadcast,running,simplex,multicast>metric 0 mtu 1500
                            options=4009b <rxcsum,txcsum,vlan_mtu,vlan_hwtagging,vlan_hwcsum,vlan_hwtso>ether 70:85:c2:46:81:fb
                            hwaddr 70:85:c2:46:81:fb
                            inet 192.168.1.1 netmask 0xffffff00 broadcast 192.168.1.255
                            inet6 fe80::1:1%em1 prefixlen 64 scopeid 0x3
                            nd6 options=21 <performnud,auto_linklocal>media: Ethernet autoselect (1000baseT <full-duplex>)
                            status: active
                            lo0: flags=8049 <up,loopback,running,multicast>metric 0 mtu 16384
                            options=600003 <rxcsum,txcsum,rxcsum_ipv6,txcsum_ipv6>inet6 ::1 prefixlen 128
                            inet6 fe80::1%lo0 prefixlen 64 scopeid 0x4
                            inet 127.0.0.1 netmask 0xff000000
                            nd6 options=21 <performnud,auto_linklocal>groups: lo
                            enc0: flags=0<> metric 0 mtu 1536
                            nd6 options=21 <performnud,auto_linklocal>groups: enc
                            pflog0: flags=100 <promisc>metric 0 mtu 33160
                            groups: pflog
                            pfsync0: flags=0<> metric 0 mtu 1500
                            groups: pfsync
                            syncpeer: 224.0.0.240 maxupd: 128 defer: on
                            syncok: 1</promisc></performnud,auto_linklocal></performnud,auto_linklocal></rxcsum,txcsum,rxcsum_ipv6,txcsum_ipv6></up,loopback,running,multicast></full-duplex></performnud,auto_linklocal></rxcsum,txcsum,vlan_mtu,vlan_hwtagging,vlan_hwcsum,vlan_hwtso></up,broadcast,running,simplex,multicast></full-duplex></performnud,auto_linklocal></rxcsum,txcsum,vlan_mtu,vlan_hwtagging,jumbo_mtu,vlan_hwcsum,vlan_hwtso,rxcsum_ipv6,txcsum_ipv6></up,broadcast,running,simplex,multicast></full-duplex></performnud,auto_linklocal></rxcsum,txcsum,vlan_mtu,vlan_hwtagging,vlan_hwcsum,wol_magic,vlan_hwtso></up,broadcast,running,simplex,multicast>

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                            • J Offline
                              jimt97038
                              last edited by

                              And in doing this the WAN interface status shows up in the web tool. Weird that with a dumb switch or my cable modem connected it’s down.

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                              • DerelictD Offline
                                Derelict LAYER 8 Netgate
                                last edited by

                                Yeah. Fix your layer 1/2. The igb0 and em0 should both auto-mdx. Hard to say what the problem is from remote.

                                Chattanooga, Tennessee, USA
                                A comprehensive network diagram is worth 10,000 words and 15 conference calls.
                                DO NOT set a source address/port in a port forward or firewall rule unless you KNOW you need it!
                                Do Not Chat For Help! NO_WAN_EGRESS(TM)

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                                • J Offline
                                  jimt97038
                                  last edited by

                                  Man I think I’m prepared to say I’m an idiot.

                                  I think I misread which port was which (someone asked me that early in this thread). I assumed both built-in NICs were em0 and em1 and the add on card was igb0. Reasonable right? After all the hardware for the built-in ports is the same on the motherboard. Well, it looks like one built-in is em1 and the other is igb0 and the add on is em0. Right now I have the add on card connected to the dumb switch and configured as the WAN port and it’s showing UP.

                                  Guess I should never assume anything. BTW does the underlying Linux of pfSense have a command line tool to blink the network ports? That would be the final confirmation.

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                                  • J Offline
                                    jimt97038
                                    last edited by

                                    I spoke too soon. I think the web interface isn’t updating status properly. Em0 is the WAN port, and it’s showing UP connected to my dumb switch now after doing the cross-connect to igb0.

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                                    • johnpozJ Offline
                                      johnpoz LAYER 8 Global Moderator
                                      last edited by

                                      "underlying Linux of pfSense have a command line"

                                      pfsense is not linux its on freebsd… Big difference!!!

                                      As to your em sure you should be able to use this
                                      https://www.freebsd.org/cgi/man.cgi?query=em&apropos=0&sektion=0&manpath=FreeBSD+11.1-RELEASE&arch=default&format=html#FILES

                                      FILES
                                          /dev/led/em*  identification LED device nodes

                                      EXAMPLES
                                          Make the identification LED of em0 blink:

                                      echo f2 > /dev/led/em0

                                      Turn the identification LED of em0 off again:

                                      echo 0 > /dev/led/em0

                                      igb should be able to do it too
                                      https://www.freebsd.org/cgi/man.cgi?query=igb&apropos=0&sektion=4&manpath=FreeBSD+11.1-RELEASE&arch=default&format=html

                                      When get home will validate with my 4860

                                      An intelligent man is sometimes forced to be drunk to spend time with his fools
                                      If you get confused: Listen to the Music Play
                                      Please don't Chat/PM me for help, unless mod related
                                      SG-4860 25.07.1 | Lab VMs 2.8, 25.07.1

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                                      • DerelictD Offline
                                        Derelict LAYER 8 Netgate
                                        last edited by

                                        @Derelict:

                                        You sure you actually know what port is what?

                                        Chattanooga, Tennessee, USA
                                        A comprehensive network diagram is worth 10,000 words and 15 conference calls.
                                        DO NOT set a source address/port in a port forward or firewall rule unless you KNOW you need it!
                                        Do Not Chat For Help! NO_WAN_EGRESS(TM)

                                        1 Reply Last reply Reply Quote 0
                                        • J Offline
                                          jimt97038
                                          last edited by

                                          Yeah, I feel really stupid, especially after the "you sure you know what port…" comment. I wish I knew that blink command yesterday!

                                          Thanks for all the help everyone. Now does anyone know why pfSense would call the two built-in ports em1 and igb0 and the add on card em0? Makes no sense to me at all. That's what tripped me up.

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                                          • DerelictD Offline
                                            Derelict LAYER 8 Netgate
                                            last edited by

                                            The operating system enumerates the ports. It has to do with the PCI bus they are on, etc. Every motherboard is different. You need to look at the MAC addresses and be sure you're talking to the correct port.

                                            Chattanooga, Tennessee, USA
                                            A comprehensive network diagram is worth 10,000 words and 15 conference calls.
                                            DO NOT set a source address/port in a port forward or firewall rule unless you KNOW you need it!
                                            Do Not Chat For Help! NO_WAN_EGRESS(TM)

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