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    PfSense 2.4.3-RELEASE hang/crash reboots - "Fatal trap 9:"

    Scheduled Pinned Locked Moved General pfSense Questions
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    • jimpJ
      jimp Rebel Alliance Developer Netgate
      last edited by

      Yes, that's fine.

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      • B
        breakaway
        last edited by

        Thanks jimp, much appreciated. I have pm'ed the logs to you.

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        • jimpJ
          jimp Rebel Alliance Developer Netgate
          last edited by

          OK, nothing private in the backtrace so that should be OK here (from the archive you sent):

          db:0:kdb.enter.default>  bt
          Tracing pid 0 tid 100048 td 0xfffff8000365d000
          key_addref() at key_addref+0x4/frame 0xfffffe004cf96640
          ipsec_getpcbpolicy() at ipsec_getpcbpolicy+0x51/frame 0xfffffe004cf96680
          ipsec4_getpolicy() at ipsec4_getpolicy+0x25/frame 0xfffffe004cf96720
          ipsec4_in_reject() at ipsec4_in_reject+0x1d/frame 0xfffffe004cf96750
          udp_append() at udp_append+0xaa/frame 0xfffffe004cf967c0
          udp_input() at udp_input+0x49b/frame 0xfffffe004cf96880
          ip_input() at ip_input+0x135/frame 0xfffffe004cf968e0
          netisr_dispatch_src() at netisr_dispatch_src+0xa0/frame 0xfffffe004cf96930
          ether_demux() at ether_demux+0x16d/frame 0xfffffe004cf96960
          ether_nh_input() at ether_nh_input+0x337/frame 0xfffffe004cf969c0
          netisr_dispatch_src() at netisr_dispatch_src+0xa0/frame 0xfffffe004cf96a10
          ether_input() at ether_input+0x26/frame 0xfffffe004cf96a30
          if_input() at if_input+0xa/frame 0xfffffe004cf96a40
          lem_rxeof() at lem_rxeof+0x3ef/frame 0xfffffe004cf96ae0
          lem_handle_rxtx() at lem_handle_rxtx+0x32/frame 0xfffffe004cf96b20
          taskqueue_run_locked() at taskqueue_run_locked+0x147/frame 0xfffffe004cf96b80
          taskqueue_thread_loop() at taskqueue_thread_loop+0xb8/frame 0xfffffe004cf96bb0
          fork_exit() at fork_exit+0x85/frame 0xfffffe004cf96bf0
          fork_trampoline() at fork_trampoline+0xe/frame 0xfffffe004cf96bf0
          
          

          That appears to be a crash in IPsec key management, though I can't recall seeing a crash ever happen there.

          Is there any way you can try it on a current ESX like a fully patched 6.5/6.5U1/6.7?

          pfSense 2.4.3 is based on FreeBSD 11.1 and VMWare claims that FreeBSD 11 is only compatible with 6.5 or newer. Though I know some people run it on 5.5, there is always a chance for compatibility issues.

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          • B
            breakaway
            last edited by

            Hi,

            Here's another crash. The one I sent you was from yesterday AM. This one is from Wednesday last week (18th)

            db:0:kdb.enter.default>  bt
            Tracing pid 12 tid 100008 td 0xfffff800032eb5c0
            key_timehandler() at key_timehandler+0x732/frame 0xfffffe004ce82a40
            softclock_call_cc() at softclock_call_cc+0x13b/frame 0xfffffe004ce82af0
            softclock() at softclock+0xb9/frame 0xfffffe004ce82b20
            intr_event_execute_handlers() at intr_event_execute_handlers+0xec/frame 0xfffffe004ce82b60
            ithread_loop() at ithread_loop+0xd6/frame 0xfffffe004ce82bb0
            fork_exit() at fork_exit+0x85/frame 0xfffffe004ce82bf0
            fork_trampoline() at fork_trampoline+0xe/frame 0xfffffe004ce82bf0
            --- trap 0, rip = 0, rsp = 0, rbp = 0 ---
            

            Does this look ipsec related too? I don't see any mention of ipsec in there.

            Anyway, I am getting desperate to resolve this so last night I rebuilt the VM with vmxnet3 interfaces rather than e1000.

            Changing VMWare versions isn't relaly an option at this stage - we are part way through a migration to prodmox.

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            • B
              breakaway
              last edited by

              Ok, unfortunately it crashed again just now. I'm not convinced this is an issue with pfsense/esxi interop issue. I've got ~17 pfSense 2.4.2-RELEASE, almost all of them of them running on VMWare ESXi 5.5 U3 without issue. That's BSD 11.1 as well - none of those crash.

              db:0:kdb.enter.default>  bt
              Tracing pid 35907 tid 100123 td 0xfffff8000e19a5c0
              in_pcbfree() at in_pcbfree+0x143/frame 0xfffffe0000208940
              udp_detach() at udp_detach+0xa2/frame 0xfffffe0000208970
              sofree() at sofree+0x101/frame 0xfffffe00002089a0
              soclose() at soclose+0x366/frame 0xfffffe00002089f0
              closef() at closef+0x264/frame 0xfffffe0000208a80
              closefp() at closefp+0x9d/frame 0xfffffe0000208ac0
              amd64_syscall() at amd64_syscall+0xa4c/frame 0xfffffe0000208bf0
              fast_syscall_common() at fast_syscall_common+0x106/frame 0x7fffffffe810
              
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              • jimpJ
                jimp Rebel Alliance Developer Netgate
                last edited by

                Those last two do not appear to be related to IPsec. The fact that every panic is different would usually make me lean toward hardware though, but since it's virtual that gets trickier.

                They are vaguely like crashes we used to see a long time ago when the NIC queues had to be reduced to 1. You might try that, see if it helps. https://doc.pfsense.org/index.php/Tuning_and_Troubleshooting_Network_Cards#Intel_igb.284.29_and_em.284.29_Cards

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                • B
                  breakaway
                  last edited by

                  That most recent crash - that happened with a vmxnet adapter (VMXNET 3 VMWare Paravirtual Adapter).

                  Do you still think it is worthwhile reducing the queues to one? The page you linked does not reference vmxnet network adapters at all. What is the line to put into /boot/loader.conf to reduce queues on the vmxnet adapter to 1?

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                  • jimpJ
                    jimp Rebel Alliance Developer Netgate
                    last edited by

                    I'm not sure there is actually a tunable for that, but you can try.

                    We only saw those particular crashes with igb, not vmxnet* or em.

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                    • B
                      breakaway
                      last edited by

                      This is still happening. It was fine for 4 days then restarted twice in an hour. Each time the stack trace shows some different faulting component.

                      I have set up a brand new VWMare ESXi host running VMWare ESXi 6.0 U3 (Released Feb 2018). I have moved our router VM to this host, edited virtual machine to latest (vm version 11) that is supported on ESXi 6.0 U3… lets see how this pans out.

                      One odd thing I've noticed is a message in the Web Client which says

                      The configured guest OS (FreeBSD (64-bit)) for this virtual machine does not match the guest that is currently running (FreeBSD 11.1-RELEASE-p7). You should specify the correct guest OS to allow for guest-specific optimizations.

                      Not sure what that's all about…

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                      • jimpJ
                        jimp Rebel Alliance Developer Netgate
                        last edited by

                        That last bit is fixed in ESX 6.7. It's harmless, though.

                        6.0 U3 still isn't technically compatible with FreeBSD 11.x. It may work but ESX only claims support for 6.5 and later.

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                        • B
                          breakaway
                          last edited by

                          Ok, I am going to consider this "fixed" now. The system has been up for over 5 days. This is the longest the system has stayed up since the rebooting issue started (very unusual to make it past 3-4 days).

                          Must be some sort of interop issue with FreeBSD 11.x and VMWare 5.5 U3.

                          Note that I actually neglected to check the VM version. It was actually running VM Version 8 which is the default hardware version for ESXi 5.0 which is when this deployment was put in. Simply updating this to VMX version 10 which is the latest supported for ESXi 5.5 could potentially have solved the problem, I just totallly missed that this could be the cause of the issue.

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                          • B
                            breakaway
                            last edited by

                            Spoke too soon, it just crashed and rebooted.

                            db:0:kdb.enter.default>  bt
                            Tracing pid 7 tid 100044 td 0xfffff8000342a5c0
                            kdb_enter() at kdb_enter+0x3b/frame 0xfffffe004cf361e0
                            vpanic() at vpanic+0x1a3/frame 0xfffffe004cf36260
                            panic() at panic+0x43/frame 0xfffffe004cf362c0
                            complete_jsegs() at complete_jsegs+0x854/frame 0xfffffe004cf36310
                            softdep_disk_write_complete() at softdep_disk_write_complete+0x42c/frame 0xfffffe004cf36370
                            bufdone_finish() at bufdone_finish+0x34/frame 0xfffffe004cf363e0
                            bufdone() at bufdone+0x87/frame 0xfffffe004cf36400
                            g_io_deliver() at g_io_deliver+0x205/frame 0xfffffe004cf36460
                            g_io_deliver() at g_io_deliver+0x205/frame 0xfffffe004cf364c0
                            g_io_deliver() at g_io_deliver+0x205/frame 0xfffffe004cf36520
                            g_disk_done() at g_disk_done+0x129/frame 0xfffffe004cf36570
                            dadone() at dadone+0x1826/frame 0xfffffe004cf36b20
                            xpt_done_process() at xpt_done_process+0x677/frame 0xfffffe004cf36b60
                            xpt_done_td() at xpt_done_td+0x196/frame 0xfffffe004cf36bb0
                            fork_exit() at fork_exit+0x85/frame 0xfffffe004cf36bf0
                            fork_trampoline() at fork_trampoline+0xe/frame 0xfffffe004cf36bf0
                            --- trap 0, rip = 0, rsp = 0, rbp = 0 ---
                            

                            Tonight, I am going to create a brand new VM with brand new config file/disks, install pfSense and restore config to see if that stops this.

                            If that doesn't work I am out of ideas - I have other deployment that run this exact same setup (ESXi 5.5 U3, pfSense, IPSEC, pfBlocker NG) that don't have this problem.

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                            • B
                              breakaway
                              last edited by

                              I didn't end up rebuilding the router. That's way too much work. I instead decided to disable AES-NI on the system and switch all IPSEC tunnels from AES-GCM to Blowfish to see if that will help.

                              It has now been over 7 days, no reboots. I have never made it this long without a reboot before.

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                              • B
                                breakaway
                                last edited by

                                Ok I am calling this fixed. I've got an uptime of 14 days after disabling AES/NI on this machine. Previously I couldn't make it past 4-5 days.

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