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    Samsung Tab A slow internet browsing

    Scheduled Pinned Locked Moved General pfSense Questions
    17 Posts 4 Posters 1.1k Views
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    • L
      lyle817
      last edited by

      Did I do it right? Can anyone help me?

      1 Reply Last reply Reply Quote 0
      • JKnottJ
        JKnott
        last edited by

        @lyle817:

        Did I do it right? Can anyone help me?

        Well, you captured a lot of data, but it doesn't tell us much.  The pfSense Packet Capture doesn't show a lot of detail  It's better to download the capture and display it in Wireshark.  But even that wouldn't likely show your problem

        PfSense running on Qotom mini PC
        i5 CPU, 4 GB memory, 32 GB SSD & 4 Intel Gb Ethernet ports.
        UniFi AC-Lite access point

        I haven't lost my mind. It's around here...somewhere...

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        • L
          lyle817
          last edited by

          Hi, there. Thanks for the advice. I downloaded the capture into WS. Very colorful, lots of red (bad?). Not sure how I would display the results here, but you said that it won't likely show my problem, so I guess I'm back to square one.

          Every other device works fine, even my Roku. This is the only android device in the house, maybe pfsense is incompatible with android? That would see bizarre to me.

          Hope someone can offer further advice!

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          • JKnottJ
            JKnott
            last edited by

            People often display screen captures here.  Also, you can attach a file to posts, if needed.  Red in itself is not an issue.  Wireshark uses a variety of colours to denote various things.  What you'd be looking for are things like repeats, lost packets, ICMP error messages, etc.

            PfSense running on Qotom mini PC
            i5 CPU, 4 GB memory, 32 GB SSD & 4 Intel Gb Ethernet ports.
            UniFi AC-Lite access point

            I haven't lost my mind. It's around here...somewhere...

            1 Reply Last reply Reply Quote 0
            • L
              lyle817
              last edited by

              OK, I attached the capture data here. I hope someone is willing to have a quick look and give me some advice. Unfortunately, it was all over my head.

              [Tab A packet capture.pcap](/public/imported_attachments/1/Tab A packet capture.pcap)

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              • A
                AndyC
                last edited by

                The red in that capture is probably the firefox wifi tickler, nothing to worry about. The black however, are retransmits, something to look into. You might want to do another packet capture of all traffic and see if you have lots of broadcasts. Just a start.

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                • L
                  lyle817
                  last edited by

                  OK, here is a packet capture of around 5mins or so with all traffic. Hope this helps!

                  Sound like you don't think this is an android incompatibility issue?

                  [packet capture.pcap](/public/imported_attachments/1/packet capture.pcap)

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                  • JKnottJ
                    JKnott
                    last edited by

                    @lyle817:

                    OK, here is a packet capture of around 5mins or so with all traffic. Hope this helps!

                    Sound like you don't think this is an android incompatibility issue?

                    What would it be incompatible with?  IP is IP and Android is build on Linux.  I have a couple of Android devices and Linux computers and no problems with pfSense on either.  However, the retransmissions indicate a problem somewhere.  Is it with just one site?  Or several?

                    PfSense running on Qotom mini PC
                    i5 CPU, 4 GB memory, 32 GB SSD & 4 Intel Gb Ethernet ports.
                    UniFi AC-Lite access point

                    I haven't lost my mind. It's around here...somewhere...

                    1 Reply Last reply Reply Quote 0
                    • L
                      lyle817
                      last edited by

                      This is a single site (home network).

                      Many thanks for your help!

                      1 Reply Last reply Reply Quote 0
                      • JKnottJ
                        JKnott
                        last edited by

                        @lyle817:

                        This is a single site (home network).

                        Many thanks for your help!

                        When you use that Tab, are you trying to access different sites on the Internet?

                        PfSense running on Qotom mini PC
                        i5 CPU, 4 GB memory, 32 GB SSD & 4 Intel Gb Ethernet ports.
                        UniFi AC-Lite access point

                        I haven't lost my mind. It's around here...somewhere...

                        1 Reply Last reply Reply Quote 0
                        • L
                          lyle817
                          last edited by

                          Yes, that's right. Access to my local LAN assets seems to be fine, it's just the monster delays when accessing different sites on the internet. Also using speed tests like Speedtest and Fast.com

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                          • A
                            AndyC
                            last edited by

                            @lyle817:

                            OK, here is a packet capture of around 5mins or so with all traffic. Hope this helps!

                            Sound like you don't think this is an android incompatibility issue?

                            Only 100 packets captured in this one, 0.47s, (check your settings), and looks like you did it on WAN? Lots of broadcast noise there.
                            Do another capture with 'count' set to 0 and give it a few minutes. Try to access several sites with your tab during the capture.

                            1 Reply Last reply Reply Quote 0
                            • L
                              lyle817
                              last edited by

                              Hi there. Sorry to say that when I went back to my Tab to perform another packet capture, everything was working fine. I gave it 24 hrs and things are still fine with speedy  internet browsing on the Tab. I've been living with the terrible performance for about three weeks and have not made any changes to pfsense or the network hardware. I hate unsolved mysteries!!

                              Thank you all for your help and suggestions. Looks like I'm good for now and will report back if things fall back to the previous conditions.

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