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    Time is not syncing

    Scheduled Pinned Locked Moved General pfSense Questions
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    • johnpozJ
      johnpoz LAYER 8 Global Moderator
      last edited by

      Well that is not working since its not even resolving any hosts in the pool. So it doesn't even know to ask any ntp server for time.

      See how I have a placeholder, and then IPs listed under that.

      I would validate that pfsense is able to resolve.. You can use the dns lookup tool under diag to check if pfsense can resolve that FQDN.. See example below

      0_1528991100395_ntpresolving.png

      An intelligent man is sometimes forced to be drunk to spend time with his fools
      If you get confused: Listen to the Music Play
      Please don't Chat/PM me for help, unless mod related
      SG-4860 24.11 | Lab VMs 2.8, 24.11

      brunovicB 1 Reply Last reply Reply Quote 0
      • brunovicB
        brunovic
        last edited by

        @NogBadTheBad I've already done that too with the same results.0_1528991697118_Capture02.JPG

        NogBadTheBadN 1 Reply Last reply Reply Quote 0
        • johnpozJ
          johnpoz LAYER 8 Global Moderator
          last edited by

          Ok so your resolving, but ntp not able to reach or is not resolving? Place a specific IP in there vs FQDN.

          What do you have listed for interface that ntp is listening on? There was a recent there were a user was seeing a problem that ntp could not query unless they selected the wan interface. Even though that should not be required, unless you had maybe messed with your outbound nat.

          Are you trying to force all traffic through a vpn? your doing something odd with pfsense dns for sure since the only IP listed in pfsense for using the unbound resolver is the loopback, like you see in my output. But your also listing opendns.

          An intelligent man is sometimes forced to be drunk to spend time with his fools
          If you get confused: Listen to the Music Play
          Please don't Chat/PM me for help, unless mod related
          SG-4860 24.11 | Lab VMs 2.8, 24.11

          brunovicB 1 Reply Last reply Reply Quote 0
          • brunovicB
            brunovic @johnpoz
            last edited by

            @johnpoz I am not sure why 0.north-america.pool.ntp.org was cut off in the Status/NTP section but it was configured correctly in the NTP config and it resolves perfectly fine.

            0_1528991917838_Capture04.JPG

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            • NogBadTheBadN
              NogBadTheBad @brunovic
              last edited by

              @brunovic

              [2.4.3-RELEASE][admin@pfsense]/root: ntpq -pn
                   remote           refid      st t when poll reach   delay   offset  jitter
              ==============================================================================
               0.pool.ntp.org  .POOL.          16 p    -   64    0    0.000    0.000   0.000
               1.pool.ntp.org  .POOL.          16 p    -   64    0    0.000    0.000   0.000
               2.pool.ntp.org  .POOL.          16 p    -   64    0    0.000    0.000   0.000
               3.pool.ntp.org  .POOL.          16 p    -   64    0    0.000    0.000   0.000
              -2a01:7e00::f03c 85.199.214.98    2 u  334  512  377   10.483   -0.018   0.166
              +185.182.62.7    85.199.214.102   2 u   92  512  377    9.679   -0.223   0.409
              *87.242.168.84   .UPPS.           1 u  133  512  377   20.003    0.220   0.106
              -2001:1b40:5000: 188.39.213.7     2 u  324  512  377   10.234    2.004   0.296
              -83.137.225.103  193.190.230.66   2 u  199  512  377   10.425    0.849   0.296
              +188.39.213.7    .GPS.            1 u  432  512  377   16.887    0.036   4.039
              [2.4.3-RELEASE][admin@pfsense]/
              

              0_1528991888081_Untitled.jpeg

              Works fine here, I know thats not of any help.

              Andy

              1 x Netgate SG-4860 - 3 x Linksys LGS308P - 1 x Aruba InstantOn AP22

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              • brunovicB
                brunovic
                last edited by brunovic

                These are the results when I put the IP addresses directly in. Where do I find out what interface NTP is listening on?

                0_1528992318854_Capture05.JPG

                0_1528992358185_Capture06.JPG

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                • beremonavabiB
                  beremonavabi
                  last edited by beremonavabi

                  Here's a link to my thread (that johnpoz mentioned) on the same problem:

                  https://forum.netgate.com/topic/131506/ntp-not-working-solved-mostly

                  For me, I have to have WAN selected under Services > NTP in the Interfaces section. I've been utterly unable to find any reason for this since it shouldn't be necessary.

                  SG-4860, pfSense 2.4.5-RELEASE-p1 (amd64)

                  brunovicB 1 Reply Last reply Reply Quote 1
                  • brunovicB
                    brunovic @beremonavabi
                    last edited by

                    @beremonavabi said in Time is not syncing:

                    Here's a link to my thread (that johnpoz mentioned) on the same problem:

                    https://forum.netgate.com/topic/131506/ntp-not-working-solved-mostly

                    For me, I have to have WAN selected under Services > NTP in the Interfaces section. I've been utterly unable to find any reason for this since it shouldn't be necessary.

                    This solution worked for me. Thank you.

                    0_1528992756723_Capture07.JPG

                    beremonavabiB 1 Reply Last reply Reply Quote 0
                    • beremonavabiB
                      beremonavabi @brunovic
                      last edited by

                      @brunovic
                      I don't like having my WAN selected for NTP to listen to. But, since that's the only way I've found to be able to get NTP to run, I guess I have to live with it.

                      SG-4860, pfSense 2.4.5-RELEASE-p1 (amd64)

                      NogBadTheBadN 1 Reply Last reply Reply Quote 1
                      • NogBadTheBadN
                        NogBadTheBad @beremonavabi
                        last edited by

                        @beremonavabi

                        Does it now work ?

                        You both shouldn't need to have it listening on the WAN interface.

                        Andy

                        1 x Netgate SG-4860 - 3 x Linksys LGS308P - 1 x Aruba InstantOn AP22

                        beremonavabiB 1 Reply Last reply Reply Quote 0
                        • brunovicB
                          brunovic @johnpoz
                          last edited by

                          @johnpoz so it looks like my outbound NAT is manually configured. How will this prevent NTP from syncing?

                          0_1528993260522_Capture08.JPG

                          brunovicB 1 Reply Last reply Reply Quote 0
                          • beremonavabiB
                            beremonavabi @NogBadTheBad
                            last edited by

                            @nogbadthebad said in Time is not syncing:

                            @beremonavabi

                            Does it now work ?

                            You both shouldn't need to have it listening on the WAN interface.

                            NTP will ONLY run on my SG-4860 if WAN is selected to listen to (the gory details of everything I've tried are in the thread I referenced, above). I agree that the WAN shouldn't be necessary. But, for no reason I can come up with, it turns out to be necessary in my case.

                            Looking over some of brunovic's other posts, it looks like he's using a VPN. I am, too. It's possible that's a relationship, but I just don't see why using a VPN might interfere with NTP.

                            SG-4860, pfSense 2.4.5-RELEASE-p1 (amd64)

                            brunovicB NogBadTheBadN johnpozJ 3 Replies Last reply Reply Quote 0
                            • brunovicB
                              brunovic @beremonavabi
                              last edited by

                              @beremonavabi I use a VPN for remote access into my network but not for outbound traffic. Is that how you are using it?

                              beremonavabiB 1 Reply Last reply Reply Quote 0
                              • NogBadTheBadN
                                NogBadTheBad @beremonavabi
                                last edited by NogBadTheBad

                                @beremonavabi said in Time is not syncing:

                                @nogbadthebad said in Time is not syncing:

                                @beremonavabi

                                Does it now work ?

                                You both shouldn't need to have it listening on the WAN interface.

                                NTP will ONLY run on my SG-4860 if WAN is selected to listen to (the gory details of everything I've tried are in the thread I referenced, above). I agree that the WAN shouldn't be necessary. But, for no reason I can come up with, it turns out to be necessary in my case.

                                Looking over some of brunovic's other posts, it looks like he's using a VPN. I am, too. It's possible that's a relationship, but I just don't see why using a VPN might interfere with NTP.

                                I run a IKEv2 IPsec VPN ( inbound ) too I've got Automatic outbound NAT rule generation set.

                                Andy

                                1 x Netgate SG-4860 - 3 x Linksys LGS308P - 1 x Aruba InstantOn AP22

                                1 Reply Last reply Reply Quote 0
                                • beremonavabiB
                                  beremonavabi @brunovic
                                  last edited by

                                  @brunovic I've got OpenVPN clients running on my pfSense box to my VPN provider (AirVPN). I've also got a server running on it so our phones can use the VPN.

                                  SG-4860, pfSense 2.4.5-RELEASE-p1 (amd64)

                                  brunovicB 1 Reply Last reply Reply Quote 0
                                  • brunovicB
                                    brunovic @beremonavabi
                                    last edited by

                                    @beremonavabi ah no I am not using the client on my pfsense just the server.

                                    beremonavabiB 1 Reply Last reply Reply Quote 0
                                    • beremonavabiB
                                      beremonavabi @brunovic
                                      last edited by

                                      @brunovic said in Time is not syncing:

                                      @beremonavabi ah no I am not using the client on my pfsense just the server.

                                      Well, an OpenVPN server commonality might be a start. Mine is listening on port 443. My firewall rules on the WAN look like:

                                      0_1528994663634_20180604 -- Firewall Rules WAN.PNG

                                      Like you, my NAT rules are Manual. Outside of your specific ports, mine look similar:

                                      0_1528994721603_20180610 -- pfSense Firewall NAT Outbound.PNG

                                      For DNS, I’m using DNS Resolver in NON-Forwarding mode. It’s active for all my local LAN-type interfaces (not WAN). Though, since I've checked with NTP using actual IP addresses instead of pool names (as you did), I can't see how this could be DNS related.

                                      SG-4860, pfSense 2.4.5-RELEASE-p1 (amd64)

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                                      • johnpozJ
                                        johnpoz LAYER 8 Global Moderator @beremonavabi
                                        last edited by

                                        @beremonavabi said in Time is not syncing:

                                        NTP will ONLY run on my SG-4860 if WAN is selected to listen

                                        I have sg4860, I run both vpn servers on multiple instances 443 tcp, 1194 udp and also a vpn client connection to a vps out on the net running openvpn-as..

                                        But I am NOT pulling routes from that connection and only policy route out to that vpn if need a client to take that path.. And I am NOT listening on the wan port and have zero issues with ntp talking to outbound ntp per previous screen shots.

                                        So you clearly have something messed up in your configuration causing this problem there is zero reason that ntp should have to listen on wan to talk to ntp servers on the internet.

                                        An intelligent man is sometimes forced to be drunk to spend time with his fools
                                        If you get confused: Listen to the Music Play
                                        Please don't Chat/PM me for help, unless mod related
                                        SG-4860 24.11 | Lab VMs 2.8, 24.11

                                        beremonavabiB 1 Reply Last reply Reply Quote 0
                                        • beremonavabiB
                                          beremonavabi @johnpoz
                                          last edited by beremonavabi

                                          @johnpoz said in Time is not syncing:

                                          @beremonavabi said in Time is not syncing:

                                          NTP will ONLY run on my SG-4860 if WAN is selected to listen

                                          I have sg4860, I run both vpn servers on multiple instances 443 tcp, 1194 udp and also a vpn client connection to a vps out on the net running openvpn-as..

                                          But I am NOT pulling routes from that connection and only policy route out to that vpn if need a client to take that path.. And I am NOT listening on the wan port and have zero issues with ntp talking to outbound ntp per previous screen shots.

                                          So you clearly have something messed up in your configuration causing this problem there is zero reason that ntp should have to listen on wan to talk to ntp servers on the internet.

                                          I'm also not pulling routes. I'm mostly clueless about this, but my routes look fine, to me:

                                          IPv4 Routes
                                          Destination	Gateway	Flags	Use	Mtu	Netif	Expire
                                          0.0.0.0/1	10.4.0.1	UGS	16952	1500	ovpnc1	
                                          default		[my WAN IP]	UGS	34	1500	igb1	
                                          10.4.0.0/16	10.4.0.1	UGS	0	1500	ovpnc1	
                                          10.4.0.1	link#12	UH	371622	1500	ovpnc1	
                                          10.4.0.14	link#12	UHS	0	16384	lo0	
                                          10.8.0.0/16	10.8.0.1	UGS	0	1500	ovpnc2	
                                          10.8.0.1	link#13	UH	371535	1500	ovpnc2	
                                          10.8.0.27	link#13	UHS	0	16384	lo0	
                                          [my WAN net]/24	link#2	U	371654	1500	igb1	
                                          [my WAN IP]	link#2	UHS	0	16384	lo0	
                                          127.0.0.1	link#7	UH	6821	16384	lo0	
                                          128.0.0.0/1	10.4.0.1	UGS	84534	1500	ovpnc1	
                                          192.168.1.0/24	link#1	U	0	1500	igb0	
                                          192.168.1.1	link#1	UHS	0	16384	lo0	
                                          192.168.10.0/24	link#3	U	0	1500	igb2	
                                          192.168.10.1	link#3	UHS	0	16384	lo0	
                                          192.168.20.0/24	link#4	U	10946342	1500	igb3	
                                          192.168.20.1	link#4	UHS	0	16384	lo0	
                                          192.168.30.0/24	link#5	U	464495	1500	igb4	
                                          192.168.30.1	link#5	UHS	0	16384	lo0	
                                          192.168.40.0/24	link#6	U	0	1500	igb5	
                                          192.168.40.1	link#6	UHS	0	16384	lo0	
                                          192.168.200.0/24	192.168.200.2	UGS	333989	1500	ovpns3	
                                          192.168.200.1	link#11	UHS	743340	16384	lo0	
                                          192.168.200.2	link#11	UH	33730	1500	ovpns3	
                                          [VPN address]/32	[my WAN IP]	UGS	456678	1500	igb1	
                                          [VPN address]/32	[my WAN IP]	UGS	5024988	1500	igb1	
                                          
                                          

                                          EDIT: Since only a handful of us have had this issue, I agree that I must have something messed up in my configuration. But I have no idea what it is. And, since nothing in my logs leaps out at me as being a problem, I don't even know where to look. I've pretty much given up on this and am just living with NTP on WAN.

                                          SG-4860, pfSense 2.4.5-RELEASE-p1 (amd64)

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                                          • johnpozJ
                                            johnpoz LAYER 8 Global Moderator
                                            last edited by

                                            @beremonavabi said in Time is not syncing:

                                            0.0.0.0/1 10.4.0.1 UGS 16952 1500 ovpnc1

                                            No your pulling routes if you have something like that..

                                            You blocked routes from your client config? See how have only my wan default route and only routes for my client connection are the network its connected too.0_1529004862429_notpull.png

                                            An intelligent man is sometimes forced to be drunk to spend time with his fools
                                            If you get confused: Listen to the Music Play
                                            Please don't Chat/PM me for help, unless mod related
                                            SG-4860 24.11 | Lab VMs 2.8, 24.11

                                            beremonavabiB 1 Reply Last reply Reply Quote 0
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