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    pfSense cannot get WAN IP address

    Scheduled Pinned Locked Moved General pfSense Questions
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    • W
      weswitt
      last edited by

      First I've ready many posts about this same issue, but have not found a resolution.

      Last night about 2:30AM my router lost connection to the internet. My investigation shows that the pfSense router will not get an IP address from Comcast DHCP.

      I can connect a laptop to the modem, that is running in bridge mode, and get an IP address.

      I am running version 2.3.5 of pfSense.

      What I see on the status dashboard for my WAN interface is a green up arrow and n/a or sometimes 0.0.0.0. If I SSH into the router the initial status page shows blank for WAN, although once I saw it with a valid IP very briefly.

      In the logs I see an entry like this:

      /rc.Linkup: The command '/sbin/route change - inet default '24.16.40.1'' returned exit code 1, the output was 'route: writing to routing socket: no such process route: writing to routing socket: Network is unreachable change net default: gateway 24.16.40.1 fib 0: Network is unreachable'

      Before this happened my IP address was 24.16.42.2

      I'm at a loss for how to resolve this so any help would be awesome.

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      • DerelictD
        Derelict LAYER 8 Netgate
        last edited by

        I would:

        1. Disconnect the pfSense WAN from the modem
        2. Power cycle the modem
        3. Let it sync back up
        4. Reconnect to the WAN port.
        1 Reply Last reply Reply Quote 0
        • W
          weswitt
          last edited by

          Thanks. I've done that many times, but no joy.

          1 Reply Last reply Reply Quote 0
          • DerelictD
            Derelict LAYER 8 Netgate
            last edited by Derelict

            This post is deleted!
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            • W
              weswitt
              last edited by

              DHCP from Comcast

              DerelictD 1 Reply Last reply Reply Quote 0
              • DerelictD
                Derelict LAYER 8 Netgate @weswitt
                last edited by

                @weswitt What is the WAN provisioning? DHCP? Static? PPPoE?

                Ah I see DHCP. What is in the DHCP logs?

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                • W
                  weswitt
                  last edited by

                  I was able to get things working again by reinstalling pfSense 2.4.3. Sad that I had to nuke my router to get it working again

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                  • DerelictD
                    Derelict LAYER 8 Netgate
                    last edited by Derelict

                    Doubtful that was actually necessary. But if that's what you have done, that's where you are now.

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