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    Pfsense Internet Download Slow

    Scheduled Pinned Locked Moved Problems Installing or Upgrading pfSense Software
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    • R
      Rickinfl
      last edited by

      I own the Modem it's an Arris Surfboard SB6190.

      The LAGG status

      Gi1/0/13 connected trunk a-full a-1000 10/100/1000BaseTX
      Gi1/0/14 connected trunk a-full a-1000 10/100/1000BaseTX
      Gi1/0/15 connected trunk a-full a-1000 10/100/1000BaseTX
      Gi1/0/16 connected trunk a-full a-1000 10/100/1000BaseTX

      I have 5 pfsense boxes at work all different hardware and have the same issue there. I'm not sure which direction to go.

      1 Reply Last reply Reply Quote 0
      • stephenw10S
        stephenw10 Netgate Administrator
        last edited by

        Hmm, maybe I'm reading the wrong. Where exactly did you put the switch?

        How is pfSense connected to the modem and other interfaces? All via the 4 way LAGG?

        Steve

        1 Reply Last reply Reply Quote 0
        • DerelictD
          Derelict LAYER 8 Netgate
          last edited by Derelict

          I gave up on the Arris SB6190. Complete junk as far as I am concerned.

          http://www.dslreports.com/shownews/Arris-Sued-Over-SB6190-Surfboard-Modem-Latency-Flaw-139331

          https://forums.xfinity.com/t5/Your-Home-Network/SB6190-Puma-6-Chip-defect-Firmware-fix/td-p/2969575

          Just google arris sb6190 "puma 6" "latency"

          Chattanooga, Tennessee, USA
          A comprehensive network diagram is worth 10,000 words and 15 conference calls.
          DO NOT set a source address/port in a port forward or firewall rule unless you KNOW you need it!
          Do Not Chat For Help! NO_WAN_EGRESS(TM)

          1 Reply Last reply Reply Quote 0
          • R
            Rickinfl
            last edited by

            The modem connects to a nic card in the Pfsense box. Then I have a 4 port nic card lagged connected to a Cisco 3750g switch.

            What do you recommend for a Modem? I plug the SB6190 into my laptop and computer and get 300 down. When I plug it into the Pfsense I get around 50 down.

            1 Reply Last reply Reply Quote 0
            • DerelictD
              Derelict LAYER 8 Netgate
              last edited by

              I went to a Netgear CM600 but it sounds like you have a design problem.

              Chattanooga, Tennessee, USA
              A comprehensive network diagram is worth 10,000 words and 15 conference calls.
              DO NOT set a source address/port in a port forward or firewall rule unless you KNOW you need it!
              Do Not Chat For Help! NO_WAN_EGRESS(TM)

              1 Reply Last reply Reply Quote 0
              • stephenw10S
                stephenw10 Netgate Administrator
                last edited by

                So what does the WAN interface show when connected to the modem directly?

                Have you tried setting that to a fixed speed? I doubt it's a problem with the LAGG side.

                You can try running a speed test from the firewall itself to be sure though.
                See: https://forum.netgate.com/post/781548

                Steve

                1 Reply Last reply Reply Quote 0
                • R
                  Rickinfl
                  last edited by

                  Status
                  up
                  DHCP
                  up Relinquish Lease
                  MAC Address
                  xxxxxxxxxx
                  IPv4 Address
                  xx.xx.xx.xx
                  Subnet mask IPv4
                  255.255.254.0
                  Gateway IPv4
                  xx.xx.xx.x
                  IPv6 Link Local
                  xxxxxxx
                  DNS servers
                  8.8.8.8
                  MTU
                  1500
                  Media
                  1000baseT <full-duplex>
                  In/out packets
                  125527658/65976060 (167.51 GiB/4.10 GiB)
                  In/out packets (pass)
                  125527658/65976060 (167.51 GiB/4.10 GiB)
                  In/out packets (block)
                  55698/84 (15.42 MiB/11 KiB)
                  In/out errors
                  0/0
                  Collisions
                  0

                  1 Reply Last reply Reply Quote 0
                  • R
                    Rickinfl
                    last edited by

                    [2.4.3-RELEASE][root@pfSense.home.lan]/root: speedtest-cli
                    Retrieving speedtest.net configuration...
                    Testing from Spectrum (xx.xx.xx.xx)...
                    Retrieving speedtest.net server list...
                    Selecting best server based on ping...
                    Hosted by Hivelocity Hosting (xxxxxxx) [17.89 km]: 129.495 ms
                    Testing download speed................................................................................
                    Download: 284.77 Mbit/s
                    Testing upload speed................................................................................................
                    Upload: 23.46 Mbit/s

                    1 Reply Last reply Reply Quote 0
                    • DerelictD
                      Derelict LAYER 8 Netgate
                      last edited by Derelict

                      So it's on the LAN side.

                      Maybe eliminate all that LAGG stuff or at least directly connect to a single interface on the inside and test from there.

                      129.495 ms That is a lot.

                      Chattanooga, Tennessee, USA
                      A comprehensive network diagram is worth 10,000 words and 15 conference calls.
                      DO NOT set a source address/port in a port forward or firewall rule unless you KNOW you need it!
                      Do Not Chat For Help! NO_WAN_EGRESS(TM)

                      1 Reply Last reply Reply Quote 0
                      • HermanH
                        Herman
                        last edited by

                        Hello everybody,

                        Experiencing kind of same problem. See my post:

                        https://forum.netgate.com/topic/133567/wan-speed-drops-significantly-when-downloading-large-10-gb-files.

                        The physical network card is an Intel(R) Ethernet Server Adapter I350-T4. The switch used is a HP 1810-24G. No crappy hardware I would say.

                        Still looking for a solution,

                        Regards,
                        Herman

                        Limburg | The Netherlands.
                        It is nice to be important. But it is more important to be nice! | Failure, the best teacher it is!

                        1 Reply Last reply Reply Quote 0
                        • R
                          Rickinfl
                          last edited by

                          It's not going through the LAGG right now I have it connected to a single card. I did get 300 Down when I hard wire connected my laptop so it seems to be working. Also set WAN to 1000 Full Duplex.

                          Herman, I did a speed test getting over 300 down, but my Pfsense box Graph only showed about 50 like yours.

                          GrimsonG 1 Reply Last reply Reply Quote 0
                          • GrimsonG
                            Grimson Banned @Rickinfl
                            last edited by

                            @rickinfl said in Pfsense Internet Download Slow:

                            Herman, I did a speed test getting over 300 down, but my Pfsense box Graph only showed about 50 like yours.

                            So, is the Graph set to bytes or bits? If you don't know the difference it's high time to learn it.

                            1 Reply Last reply Reply Quote 0
                            • HermanH
                              Herman
                              last edited by

                              @Rickinfl My graph shows MB's (MegaBytes). The problem is that my download is not consistent as you can see in the graph. It suddenly drops en is very inconsistent.

                              Maybe very stupid to ask but what do you mean with LAGG?

                              Regards,
                              Herman

                              Limburg | The Netherlands.
                              It is nice to be important. But it is more important to be nice! | Failure, the best teacher it is!

                              R 1 Reply Last reply Reply Quote 0
                              • DerelictD
                                Derelict LAYER 8 Netgate
                                last edited by

                                If you are not doing a LAGG you don't have to worry about it.

                                https://en.wikipedia.org/wiki/Link_aggregate_group

                                What you are seeing in that graph would be indicative of irregular sending by the sender, or possibly something going on on the receiver, not anything on the firewall. Maybe something upstream starts to limit you or any one of 100 different things.

                                Chattanooga, Tennessee, USA
                                A comprehensive network diagram is worth 10,000 words and 15 conference calls.
                                DO NOT set a source address/port in a port forward or firewall rule unless you KNOW you need it!
                                Do Not Chat For Help! NO_WAN_EGRESS(TM)

                                1 Reply Last reply Reply Quote 0
                                • R
                                  Rickinfl @Herman
                                  last edited by

                                  @herman said in Pfsense Internet Download Slow:

                                  @Rickinfl My graph shows MB's (MegaBytes). The problem is that my download is not consistent as you can see in the graph. It suddenly drops en is very inconsistent.

                                  Maybe very stupid to ask but what do you mean with LAGG?

                                  Regards,
                                  Herman

                                  LAGG. I have a I350-T4 I took all 4 ports and created a LAGG which combines all 4 ports into 1. So basically I have a 4 GIG link. On my Cisco 3750G I created a LACP Trunk which is basically a LAGG, but in Cisco words. This allows me to send VLANS across to the Pfsense box. I also created VLANS in Pfsense.

                                  HermanH M 2 Replies Last reply Reply Quote 0
                                  • HermanH
                                    Herman @Rickinfl
                                    last edited by

                                    @rickinfl Okay... I need the ports also for the vm's. The SuperMicro board has also 2 Intel nics on board.

                                    But any idea whats going on with the speed?? Before I migrated from the TMG 2010 I've had an stable download.

                                    Regards,
                                    Herman

                                    Limburg | The Netherlands.
                                    It is nice to be important. But it is more important to be nice! | Failure, the best teacher it is!

                                    1 Reply Last reply Reply Quote 0
                                    • DerelictD
                                      Derelict LAYER 8 Netgate
                                      last edited by

                                      @rickinfl said in Pfsense Internet Download Slow:

                                      It's not going through the LAGG right now I have it connected to a single card. I did get 300 Down when I hard wire connected my laptop so it seems to be working. Also set WAN to 1000 Full Duplex.

                                      I would leave that at Default (no preference, typically autoselect)

                                      By running the speed test on the firewall and getting Download: 284.77 Mbit/s you have established it is not the WAN interface.

                                      Chattanooga, Tennessee, USA
                                      A comprehensive network diagram is worth 10,000 words and 15 conference calls.
                                      DO NOT set a source address/port in a port forward or firewall rule unless you KNOW you need it!
                                      Do Not Chat For Help! NO_WAN_EGRESS(TM)

                                      1 Reply Last reply Reply Quote 0
                                      • M
                                        moikerz @Rickinfl
                                        last edited by

                                        @rickinfl said in Pfsense Internet Download Slow:

                                        LAGG. I have a I350-T4 I took all 4 ports and created a LAGG which combines all 4 ports into 1. So basically I have a 4 GIG link.

                                        (Pedantic) Err, no. You still have a 1Gbps link for a single flow, but you can handle up to 4 single flows simultaneously at 1Gbps, and anything above 4 flows will start to share bandwidth. But you'll never get 4Gbps in a single flow.

                                        And remember (I'm just stating, not accusing) - if you have your graph at MBps instead of Mbps, then a 300Mbps link should show up as roughly 35MBps.

                                        1 Reply Last reply Reply Quote 0
                                        • GrimsonG
                                          Grimson Banned
                                          last edited by

                                          If you have 4 or less LAN segments you can also use them as individual interfaces instead of a LAGG with VLANs. This way you don't have to deal with possible issues in the LAGG driver and reduce the complexity of the config.

                                          1 Reply Last reply Reply Quote 0
                                          • HermanH
                                            Herman
                                            last edited by Herman

                                            Hi guys,

                                            Looked around a bit for myself. Would like to receive your thoughts about this.
                                            Using Sabnzbd for large UseNet downloading. I’ve add 3 UseNet server with each 16 connections. Playing around with this made me conclude the following. Enable just one UseNet pay server with only 4 connections is giving me the best performance. About 35MB generally over the whole download. There are some moments that the speed drops to 0 but then it resumes to the speed of approximately 35 MB. Does this make any sense to you guys? I’d like to understand what’s going on here.

                                            Like noted before I use a HP 1810-24G managed switch. There are tons of settings that can be made. My knowledge is not that far to understand all of them. For example the Jumbo Frames, should they be enabled or disabled? For now I enabled them to see what it does to the performance. The link speed of the switch is now ‘auto”. Should I set it to “1000 Full Duplex”?

                                            Any thoughts of how to configure the switch to get the best performance? All tips would be appreciated!

                                            Kind regard and thanks for helping already,
                                            Herman

                                            Limburg | The Netherlands.
                                            It is nice to be important. But it is more important to be nice! | Failure, the best teacher it is!

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