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    Netgate XG-7100 - Optional interfaces

    Scheduled Pinned Locked Moved Official Netgate® Hardware
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    • I
      ITageI
      last edited by

      I'm having the same issue. Were you able to get it resolved. I have vlans setup on each individual interface and from a client on LAN I am unable to ping the gateway addressed for all the VLANS even with allow all firewall rules.

      1 Reply Last reply Reply Quote 0
      • stephenw10S
        stephenw10 Netgate Administrator
        last edited by

        This looks like two different issues potentially.

        1. Configuring an additional multi-port NIC in the expansion slot.

        2. Re-configuring the switch ports (Eth1-8) to provide separate interfaces.

        In both cases opening a support ticket is probably the quickest way to get answers.
        Otherwise posting screenshots of your config and a description of what you;re trying to achieve will allow us to help you here.

        Steve

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        • C
          ccnet
          last edited by

          https://www.netgate.com/docs/pfsense/solutions/xg-7100/switch-overview.html

          2. Re-configuring the switch ports (Eth1-8) to provide separate interfaces.

          You can't do that. The only thing you can do is to use vlan to separate ports. Vlans are not separate interfaces in my opinion.

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          • G
            geewhz01
            last edited by

            I have the add-in nic and I can't get anything out of them either on 2 different units.  I went back to the basic config and just put those ports enabled with no vlans, and with just dhcp and I can't get anything either.  The interfaces report up/down correctly but that is it.

            Andy

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            • C
              ccnet
              last edited by

              From console with option 1 do you see add-in card interfaces ?
              Or during pfsense boot ?

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              • G
                geewhz01
                last edited by

                Yes they show for me.

                If I try to change the IP of even the switch based lan interface then that interface even becomes inaccessible.  I can deal with the switch not working but I really need the four port interface working.

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                • M
                  maisonvillevert
                  last edited by

                  Hello,

                  I'm in the exact same situation as ConnyLindquist... have you find any solution ?

                  Thanks

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                  • RicoR
                    Rico LAYER 8 Rebel Alliance
                    last edited by

                    Hi,
                    some weeks ago I wanted to buy the 4 Port 1Gb Intel Addon Card for my XG-7100, but Voleatech (German Netgate Partner) told me to better keep my hands off them ATM because of very buggy drivers. :-(

                    -Rico

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                    • E
                      EmeraldDeer @Rico
                      last edited by

                      It is not documented how optional interfaces connect to the XG-7100 1U Denverton SOC.

                      There are four documented SOC connections.

                      There are two SFP+ transceivers at 10 Gbps each. However, new at the Netgate store are alternate choices of SFP 1 Gbps transceivers. I suspect it is not as simple as just different transceivers.

                      Then there are the dual LAGGs at 2.5 Gbps each which connect the Marvell switch.

                      So how would optional interaces connect if the four connections are already in use?

                      I already have an Intel i350-T4(V1) which I am not using. It has been around for several years so I would be surprised if there was still a FreeBSD driver problem.

                      There is a message shown below at the Netgate store which makes you wonder.

                      PLEASE CONTACT US IF YOU ARE ADDING YOUR OWN CARDS TO DISCUSS ADDITIONAL NECESSARY COMPONENTS.

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                      • M
                        maisonvillevert
                        last edited by

                        Thanks for your replies.

                        My additional card have been bought on the official store, supplied with the router, so I guess everything has been prepared upstream...

                        It's a Supermicro AOC-SGP-i4, which has effectively an Intel i350 chipset.

                        I'll check with the support, maybe the card is faulty.

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                        • M
                          maisonvillevert
                          last edited by

                          Hi,

                          I've been in touch with the support, they recognize a problem with the additionnal cards...
                          Their message:
                          currently there is an issue with add on NIC to the XG-7100, we are working with the manufacture to resolve this issue as quickly as possible.

                          So wait and see...

                          1 Reply Last reply Reply Quote 1
                          • B
                            branzkieh
                            last edited by branzkieh

                            Hi Netgate Support,

                            I'm on the exact situation as well. We are also experiencing the same problem for the 4 Port 1Gb Intel Addon Card we bought, after we install it on the XG-7100 netgate hardware. After we set the WAN IP address of our ISP on the OPT interfaces, their not working or the status are offline. Please give us update when it will fix. Thank you.

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                            • M
                              maisonvillevert
                              last edited by

                              Hello,

                              I relaunched my request to the support last week, and they are not able to give me any time line of when this will be working...
                              It seems to be a driver problem.

                              I hesitate to send back the hardware.

                              For the moment, we bought a router which is just unusable...

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                              • M
                                maisonvillevert
                                last edited by

                                Hello,

                                Just to keep you informed, I decided to send back the router to Netgate.
                                I need a router and I can't wait indefinitely.

                                Very disappointed...
                                I work on PfSense systems since several years, installed on self-made hardware, that's why I decided to buy an "official" dedicated machine for that system.
                                I'll start again making my own machine, that's ultimately the best solution.

                                1 Reply Last reply Reply Quote 0
                                • ivorI
                                  ivor
                                  last edited by

                                  We have found the cause for this issue. Turns out it's a bug in coreboot which prevented the PCIe x4 slot from functioning properly.

                                  We are working on a fix, and will update this thread as soon as an updated coreboot is released.

                                  Need help fast? Our support is available 24/7 https://www.netgate.com/support/

                                  A 1 Reply Last reply Reply Quote 0
                                  • A
                                    AR-Thomas @ivor
                                    last edited by

                                    @ivor On August 6th. a member of your sales team confirmed to me that the issue with the 4-port NIC add-in card should be fixed with the 2.4.4 release.
                                    Is that still the case?

                                    1 Reply Last reply Reply Quote 0
                                    • stephenw10S
                                      stephenw10 Netgate Administrator
                                      last edited by

                                      Yes. I have tested the new Coreboot version myself and add-on cards function as expected with it.
                                      The new Coreboot update package with it included will be in the 2.4.4 repo.

                                      Steve

                                      1 Reply Last reply Reply Quote 1
                                      • G
                                        gruvalnyte
                                        last edited by

                                        I'm having the same problems on 2.4.4-RELEASE (amd64). I received the optional 4 port card today, installed and reinstalled pfSense, allowed rules for all. Can ping inside the firewall, but nothing from/to the ports. Interface stats shows 0 packets.

                                        GrimsonG 1 Reply Last reply Reply Quote 0
                                        • GrimsonG
                                          Grimson Banned @gruvalnyte
                                          last edited by Grimson

                                          @gruvalnyte said in Netgate XG-7100 - Optional interfaces:

                                          I'm having the same problems on 2.4.4-RELEASE (amd64). I received the optional 4 port card today, installed and reinstalled pfSense, allowed rules for all. Can ping inside the firewall, but nothing from/to the ports. Interface stats shows 0 packets.

                                          Did you update Coreboot as well? https://www.netgate.com/docs/pfsense/solutions/xg-7100-1u/adi-bios-flash.html

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                                          • G
                                            gruvalnyte
                                            last edited by gruvalnyte

                                            I didn't realise that was separate procedure. The pfSense image I received from support, I'll have to investigate how to update Coreboot. Cheers for the direction!

                                            update: Updated Coreboot from package manager and works perfectly! Thanks for the help!

                                            1 Reply Last reply Reply Quote 1
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