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    RCC-VE 2440 dead? Help please

    Scheduled Pinned Locked Moved Official Netgate® Hardware
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    • F
      fcapizzo
      last edited by

      Almost 3 years ago I bought a Netgate RCC-VE 2440 for my home. It's been a really solid performer, and hasn't given me any trouble whatsoever until this morning. At some point (ok, 10:44AM was the last log forwarded to my server), the router became unresponsive. No web console, and no serial console. I then unplugged, and turned it back on, same thing. I even opened the case and replaced the CR2032 battery (since it's the only thing I can remove/replace), and I get the same nothingness. I also tried a quick press and a 10-second long press of the Reset button. Same results. When plugging in power, the Status light is red for about a minute or two, and then even that light turns off.

      Is there anything I can do to get this working, or is this just a lost cause? I know I'm out of warranty, but if there's anything else I can try, I'll do it. This is really bad timing for me financially at the moment if it means having to buy a replacement. Anyways, thanks for reading.

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      • GrimsonG
        Grimson Banned
        last edited by

        Nothing new, contact support:
        https://forum.netgate.com/topic/134124/sg-2440-stopped-working
        https://forum.netgate.com/topic/134265/sg-4860-died-abruptly

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