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    form 2.4.3 upgrade 2.4.4rc20180904 can't open gateway GUI

    Scheduled Pinned Locked Moved Problems Installing or Upgrading pfSense Software
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    • yon 0Y
      yon 0
      last edited by

      where i can find the log ?

      1 Reply Last reply Reply Quote 0
      • GertjanG
        Gertjan
        last edited by

        What log ?
        Status => System Logs => System General ?!

        No "help me" PM's please. Use the forum, the community will thank you.
        Edit : and where are the logs ??

        yon 0Y 1 Reply Last reply Reply Quote 0
        • yon 0Y
          yon 0 @Gertjan
          last edited by

          @gertjan

          i want to know why the web GUI can't open. i can login ssh.

          1 Reply Last reply Reply Quote 0
          • GertjanG
            Gertjan
            last edited by Gertjan

            Ask if the GUI web server is running well ?!

            For example :

            ps ax | grep 'nginx'
            

            Can you show us an image like I did above ?

            Btw : if pfSense doesn't work right away you have very special hardware, or other "non-common" issues.
            Use no VM - take an old 5 $ PC with a second LAN and install pfSense. That will work right away.
            If still not, it's time to stop using phrases with no details, start to details what you do, how, with what etc.
            Your descriptions will make s give you the answers ...

            No "help me" PM's please. Use the forum, the community will thank you.
            Edit : and where are the logs ??

            yon 0Y 1 Reply Last reply Reply Quote 0
            • yon 0Y
              yon 0 @Gertjan
              last edited by

              @gertjan i only do upgrade PF 2.4.3 to 2.4.4 and then just can't login GUI. if use PF2.4.3 is work.

              [2.4.4-DEVELOPMENT][admin@face.net]/root: ps ax | grep 'nginx'
                322  -  I       0:04.12 php-fpm: pool nginx (php-fpm)
                323  -  I       0:02.06 php-fpm: pool nginx (php-fpm)
              45489  -  I       0:08.04 php-fpm: pool nginx (php-fpm)
              85193  -  I       0:02.29 php-fpm: pool nginx (php-fpm)
              91078  -  I       0:03.10 php-fpm: pool nginx (php-fpm)
              92528  1  S+      0:00.00 grep nginx
              
              1 Reply Last reply Reply Quote 0
              • GertjanG
                Gertjan
                last edited by

                @yon-0 said in form 2.4.3 upgrade 2.4.4rc20180904 can't open gateway GUI:

                ps ax | grep 'nginx'

                It should return :

                [2.4.3-RELEASE][admin@pfsense.brit-hotel-fumel.net]/root: ps ax | grep 'nginx'
                22757  -  Is       0:00.00 nginx: master process /usr/local/sbin/nginx -c /var/etc/nginx-webConfigurator.conf (nginx)
                22913  -  I        3:04.88 php-fpm: pool nginx (php-fpm)
                23003  -  I        0:01.45 nginx: worker process (nginx)
                23349  -  I        0:03.05 nginx: worker process (nginx)
                24125  -  Is       0:00.01 nginx: master process /usr/local/sbin/nginx -c /var/etc/nginx-cpzone1-CaptivePortal.conf (nginx)
                24242  -  I        0:00.03 nginx: worker process (nginx)
                24477  -  I        0:02.30 nginx: worker process (nginx)
                24582  -  I        0:00.02 nginx: worker process (nginx)
                24601  -  I        0:00.08 nginx: worker process (nginx)
                24770  -  I        0:00.03 nginx: worker process (nginx)
                25031  -  I        0:00.25 nginx: worker process (nginx)
                25191  -  Is       0:00.01 nginx: master process /usr/local/sbin/nginx -c /var/etc/nginx-cpzone1-CaptivePortal-SSL.conf (nginx)
                25407  -  I        0:00.08 nginx: worker process (nginx)
                25596  -  I        0:00.02 nginx: worker process (nginx)
                25777  -  I        0:01.85 nginx: worker process (nginx)
                25945  -  I        0:00.03 nginx: worker process (nginx)
                26088  -  I        0:01.96 nginx: worker process (nginx)
                26229  -  I        0:53.14 nginx: worker process (nginx)
                34139  -  I        0:20.61 php-fpm: pool nginx (php-fpm)
                48058  -  I        3:13.92 php-fpm: pool nginx (php-fpm)
                66146  -  I        2:06.93 php-fpm: pool nginx (php-fpm)
                73449  -  I        3:15.23 php-fpm: pool nginx (php-fpm)
                81157  -  I        0:45.42 php-fpm: pool nginx (php-fpm)
                89990  -  I        1:43.50 php-fpm: pool nginx (php-fpm)
                

                If 2.4.4 is based on the web server nginx ....
                From what I read on the forum, the upcoming 2.4.4 IS pretty stable.
                Check out the logs ( clog /var/log/system.log and others in /var/log ) to see why nginx isn't starting, or go back to 2.4.3_1

                No "help me" PM's please. Use the forum, the community will thank you.
                Edit : and where are the logs ??

                1 Reply Last reply Reply Quote 0
                • yon 0Y
                  yon 0
                  last edited by

                  i have no find the clog / folder
                  find the
                  /var/log/system.log show:

                  l as up/active. (Group: dn42v6)
                  Sep 12 02:54:28 face php-fpm[45489]: /rc.filter_configure_sync: GATEWAYS: Group dn42v6 did not have any gateways up on tier 1!
                  Sep 12 02:54:28 face php-fpm[45489]: /rc.filter_configure_sync: Gateways status could not be determined, considering all as up/active. (Group: dn42v4)
                  Sep 12 02:54:28 face php-fpm[45489]: /rc.filter_configure_sync: GATEWAYS: Group dn42v4 did not have any gateways up on tier 1!
                  Sep 12 02:54:30 face xinetd[87501]: Starting reconfiguration
                  Sep 12 02:54:30 face xinetd[87501]: Swapping defaults
                  Sep 12 02:54:30 face xinetd[87501]: readjusting service 19000-tcp
                  Sep 12 02:54:30 face xinetd[87501]: readjusting service 19003-tcp
                  Sep 12 02:54:30 face xinetd[87501]: readjusting service 19005-tcp
                  Sep 12 02:54:30 face xinetd[87501]: readjusting service 19006-tcp
                  Sep 12 02:54:30 face xinetd[87501]: readjusting service 19007-tcp
                  Sep 12 02:54:30 face xinetd[87501]: readjusting service 19008-tcp
                  Sep 12 02:54:30 face xinetd[87501]: readjusting service 19009-tcp
                  Sep 12 02:54:30 face xinetd[87501]: readjusting service 19010-tcp
                  Sep 12 02:54:30 face xinetd[87501]: readjusting service 19011-tcp
                  Sep 12 02:54:30 face xinetd[87501]: readjusting service 19012-tcp
                  Sep 12 02:54:30 face xinetd[87501]: readjusting service 19001-tcp
                  Sep 12 02:54:30 face xinetd[87501]: readjusting service 19004-udp
                  Sep 12 02:54:30 face xinetd[87501]: readjusting service 19013-tcp
                  Sep 12 02:54:30 face xinetd[87501]: readjusting service 19014-tcp
                  Sep 12 02:54:30 face xinetd[87501]: readjusting service 19015-tcp
                  Sep 12 02:54:30 face xinetd[87501]: readjusting service 19002-tcp
                  Sep 12 02:54:30 face xinetd[87501]: readjusting service 19005-udp
                  Sep 12 02:54:30 face xinetd[87501]: readjusting service 19006-udp
                  Sep 12 02:54:30 face xinetd[87501]: readjusting service 19012-udp
                  Sep 12 02:54:30 face xinetd[87501]: readjusting service 19016-tcp
                  Sep 12 02:54:30 face xinetd[87501]: readjusting service 19017-tcp
                  Sep 12 02:54:30 face xinetd[87501]: readjusting service 19018-tcp
                  Sep 12 02:54:30 face xinetd[87501]: readjusting service 19018-udp
                  Sep 12 02:54:30 face xinetd[87501]: readjusting service 19019-tcp
                  Sep 12 02:54:30 face xinetd[87501]: readjusting service 19020-tcp
                  Sep 12 02:54:30 face xinetd[87501]: readjusting service 19021-tcp
                  Sep 12 02:54:30 face xinetd[87501]: readjusting service 19022-tcp
                  Sep 12 02:54:30 face xinetd[87501]: readjusting service 19023-tcp
                  Sep 12 02:54:30 face xinetd[87501]: readjusting service 19024-tcp
                  Sep 12 02:54:30 face xinetd[87501]: readjusting service 19025-tcp
                  Sep 12 02:54:30 face xinetd[87501]: Reconfigured: new=0 old=30 dropped=0 (services)
                  Sep 12 02:54:30 face php-fpm[322]: /rc.filter_configure_sync: Gateways status could not be determined, considering all as up/active. (Group: dn42v4)
                  Sep 12 02:54:30 face php-fpm[322]: /rc.filter_configure_sync: GATEWAYS: Group dn42v4 did not have any gateways up on tier 1!
                  Sep 11 21:26:17 face php-cgi: rc.bootup: The command '/usr/local/sbin/nginx -c /var/etc/nginx-webConfigurator.conf' returned exit code '1', the output was 'nginx: [emerg] invalid port in resolver "2a05:dfc7:5::53" in /var/etc/nginx-webConfigurator.conf:42'
                  Sep 11 21:26:17 face kernel: done.

                  Sep 11 21:20:03 face pkg: nginx reinstalled: 1.14.0_6,2 -> 1.14.0_6,2
                  Sep 11 21:20:03 face pkg: mtr-nox11 reinstalled: 0.92 -> 0.92
                  Sep 11 21:20:03 face pkg: mpd5 reinstalled: 5.8_7 -> 5.8_7
                  Sep 11 21:20:03 face pkg: mobile-broadband-provider-info reinstalled: 20170310 -> 20170310
                  Sep 11 21:20:03 face pkg: miniupnpd reinstalled: 2.0.20180503,1 -> 2.0.20180503,1

                  1 Reply Last reply Reply Quote 0
                  • GertjanG
                    Gertjan
                    last edited by

                    There you go :

                    @yon-0 said in form 2.4.3 upgrade 2.4.4rc20180904 can't open gateway GUI:

                    1 21:26:17 face php-cgi: rc.bootup: The command '/usr/local/sbin/nginx -c /var/etc/nginx-webConfigurator.conf' returned exit code '1', the output was 'nginx: [emerg] invalid port in resolver "2a05:dfc7:5::53" in /var/etc/nginx-webConfigurator.conf:42'

                    What I make of it :
                    nginx is not happy - see also the config file /var/etc/nginx-webConfigurator.conf - line 42

                    Because : see the line before nfinx complaing : some gateway issue.
                    Because : I presume some interface trouble.

                    What is this : "mobile-broadband-provider-info" ?

                    No "help me" PM's please. Use the forum, the community will thank you.
                    Edit : and where are the logs ??

                    yon 0Y 1 Reply Last reply Reply Quote 0
                    • yon 0Y
                      yon 0 @Gertjan
                      last edited by

                      @gertjan
                      What I make of it :
                      nginx is not happy - see also the config file /var/etc/nginx-webConfigurator.conf - line 42

                      resolver 202.141.162.123 2a05:dfc7:5::53 2001:19f0:7402:d:5400:00ff:fe2a:7fb6 1.1.1.1 2001:41d0:8:be92::1 valid=300s;

                      GertjanG 1 Reply Last reply Reply Quote 0
                      • GertjanG
                        Gertjan @yon 0
                        last edited by Gertjan

                        @yon-0 said in form 2.4.3 upgrade 2.4.4rc20180904 can't open gateway GUI:

                        resolver 202.141.162.123 2a05:dfc7:5::53 2001:19f0:7402:d:5400:00ff:fe2a:7fb6 1.1.1.1 2001:41d0:8:be92::1 valid=300s;

                        Really ?

                        This line just can't be in this file : /var/etc/nginx-webConfigurator.conf

                        I checked the code where /var/etc/nginx-webConfigurator.conf is build, and no way a

                        resolver 202.141.162.123 2a05:dfc7:5::53 2001:19f0:7402:d:5400:00ff:fe2a:7fb6 1.1.1.1 2001:41d0:8:be92::1 valid=300s;
                        is injected.

                        Check line 1444 and further along in /etc/inc/system.inc.

                        Use option 11 ( Restart webConfigurator) or even option 1) Re asign the interfaces to make a clean start.

                        edit : show the /var/etc/nginx-webConfigurator.conf file please.
                        If the file is hosed, consider the disk in bad shape, or worse.

                        No "help me" PM's please. Use the forum, the community will thank you.
                        Edit : and where are the logs ??

                        yon 0Y 1 Reply Last reply Reply Quote 0
                        • GrimsonG
                          Grimson Banned
                          last edited by

                          @Gertjan
                          I guess yon-0 is the new account of https://forum.netgate.com/user/yon in that case be prepared to spend a lotof time here. 😉

                          yon 0Y 1 Reply Last reply Reply Quote 0
                          • yon 0Y
                            yon 0 @Gertjan
                            last edited by

                            @gertjan

                            i try edit the /cf/conf/config.xml and /var/etc/nginx-webConfigurator.conf file, deleted the 2a05:dfc7:5::53 and dn42 gateway, still not work. maybe i should try reset config and import again ?

                            1 Reply Last reply Reply Quote 0
                            • yon 0Y
                              yon 0 @Grimson
                              last edited by

                              @grimson

                              what's mean? so old pfsense forum site close and i am come here.

                              GertjanG 1 Reply Last reply Reply Quote 0
                              • GertjanG
                                Gertjan @yon 0
                                last edited by Gertjan

                                @yon-0 said in form 2.4.3 upgrade 2.4.4rc20180904 can't open gateway GUI:

                                @grimson

                                what's mean? so old pfsense forum site close and i am come here.

                                What he meant to say is :
                                You missed the mail and thousands of messages on this new forum telling that pfSense has a new forum.
                                https://www.netgate.com/blog/introducing-the-netgate-forum.html

                                Your 'original' account still exists ... we were all forced to make a new password, that it. No need to create an new account.

                                @Grimson : Ohhh, yes : https://forum.netgate.com/user/yon was even discussing with @doktornotor (I actually miss him ^^) in the old days ... I'll save the link for later reading - having some fun.

                                No "help me" PM's please. Use the forum, the community will thank you.
                                Edit : and where are the logs ??

                                yon 0Y 1 Reply Last reply Reply Quote 0
                                • yon 0Y
                                  yon 0 @Gertjan
                                  last edited by

                                  @gertjan

                                  well.., i never seen that news and i had some time no visit old forum. so i have to creat new account when i come the new forum.

                                  1 Reply Last reply Reply Quote 0
                                  • GertjanG
                                    Gertjan
                                    last edited by

                                    You still have access to your old account.
                                    Visit Lost your password ?, type in your email and instructions how to make a new password are send to you right away.
                                    Just try it out. It's soooo easy.

                                    No "help me" PM's please. Use the forum, the community will thank you.
                                    Edit : and where are the logs ??

                                    1 Reply Last reply Reply Quote 0
                                    • yon 0Y
                                      yon 0
                                      last edited by

                                      i have to reback pf 2.4.3 just work. Can i upgrade the frr to 5.0.1 with pf 2.4.3?

                                      1 Reply Last reply Reply Quote 0
                                      • jimpJ
                                        jimp Rebel Alliance Developer Netgate
                                        last edited by

                                        No, you cannot use 2.4.4 packages on 2.4.3. Load the pfSense 2.4.4-RC and keep trying to figure out what is happening that prevents it from working for you.

                                        If a problem doesn't get found and fixed in the snapshots or RC it will still be a problem in the release. But since nobody else is hitting that issue but you, you need to do some debugging to figure out what is wrong with your configuration that triggers the problem.

                                        Remember: Upvote with the 👍 button for any user/post you find to be helpful, informative, or deserving of recognition!

                                        Need help fast? Netgate Global Support!

                                        Do not Chat/PM for help!

                                        yon 0Y 2 Replies Last reply Reply Quote 0
                                        • yon 0Y
                                          yon 0 @jimp
                                          last edited by

                                          @jimp i true have no find the reason. i have to back 2.4.3 is work

                                          1 Reply Last reply Reply Quote 0
                                          • yon 0Y
                                            yon 0 @jimp
                                            last edited by

                                            @jimp i can send config and log files. new 2.4.4 still cant open webgui.

                                            1 Reply Last reply Reply Quote 0
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