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    Getting crash reports after updating to 2.4.4

    Scheduled Pinned Locked Moved General pfSense Questions
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    • nesenseN
      nesense
      last edited by 

      Crash report begins.  Anonymous machine information:

amd64
11.2-RELEASE-p3
FreeBSD 11.2-RELEASE-p3 #17 e6b497fa0a3(RELENG_2_4_4): Thu Sep 20 09:04:45 EDT 2018     root@buildbot3:/crossbuild/ce-244/obj/amd64/WvDslnYb/crossbuild/ce-244/pfSense/tmp/FreeBSD-src/sys/pfSense

Crash report details:

PHP Errors:
[25-Sep-2018 12:45:17 Asia/Beirut] PHP Warning:  PHP Startup: Unable to load dynamic library '/usr/local/lib/php/20170718/session.so' - /usr/local/lib/php/20170718/session.so: Undefined symbol "zend_empty_string" in Unknown on line 0
[25-Sep-2018 12:45:17 Asia/Beirut] PHP Warning:  PHP Startup: bcmath: Unable to initialize module
Module compiled with module API=20170718
PHP    compiled with module API=20131226
These options need to match
 in Unknown on line 0
[25-Sep-2018 12:45:17 Asia/Beirut] PHP Warning:  PHP Startup: bz2: Unable to initialize module
Module compiled with module API=20170718
PHP    compiled with module API=20131226
These options need to match
 in Unknown on line 0
[25-Sep-2018 12:45:17 Asia/Beirut] PHP Warning:  PHP Startup: ctype: Unable to initialize module
Module compiled with module API=20170718
PHP    compiled with module API=20131226
These options need to match
 in Unknown on line 0
[25-Sep-2018 12:45:17 Asia/Beirut] PHP Warning:  PHP Startup: Unable to load dynamic library '/usr/local/lib/php/20170718/curl.so' - /usr/local/lib/php/20170718/curl.so: Undefined symbol "zend_empty_string" in Unknown on line 0
[25-Sep-2018 12:45:17 Asia/Beirut] PHP Warning:  PHP Startup: Unable to load dynamic library '/usr/local/lib/php/20170718/dom.so' - /usr/local/lib/php/20170718/dom.so: Undefined symbol "zend_ce_countable" in Unknown on line 0
[25-Sep-2018 12:45:17 Asia/Beirut] PHP Warning:  PHP Startup: Unable to load dynamic library '/usr/local/lib/php/20170718/filter.so' - /usr/local/lib/php/20170718/filter.so: Undefined symbol "zend_empty_string" in Unknown on line 0
[25-Sep-2018 12:45:17 Asia/Beirut] PHP Warning:  PHP Startup: gettext: Unable to initialize module
Module compiled with module API=20170718
PHP    compiled with module API=20131226
These options need to match
 in Unknown on line 0
[25-Sep-2018 12:45:17 Asia/Beirut] PHP Warning:  PHP Startup: Unable to load dynamic library '/usr/local/lib/php/20170718/hash.so' - /usr/local/lib/php/20170718/hash.so: Undefined symbol "zend_ce_error" in Unknown on line 0
[25-Sep-2018 12:45:17 Asia/Beirut] PHP Warning:  PHP Startup: Unable to load dynamic library '/usr/local/lib/php/20170718/intl.so' - /usr/local/lib/php/20170718/intl.so: Undefined symbol "zend_empty_string" in Unknown on line 0
[25-Sep-2018 12:45:17 Asia/Beirut] PHP Warning:  PHP Startup: Unable to load dynamic library '/usr/local/lib/php/20170718/json.so' - /usr/local/lib/php/20170718/json.so: Undefined symbol "zend_empty_string" in Unknown on line 0
[25-Sep-2018 12:45:17 Asia/Beirut] PHP Warning:  PHP Startup: Unable to load dynamic library '/usr/local/lib/php/20170718/ldap.so' - /usr/local/lib/php/20170718/ldap.so: Undefined symbol "zend_empty_string" in Unknown on line 0
[25-Sep-2018 12:45:17 Asia/Beirut] PHP Warning:  PHP Startup: Unable to load dynamic library '/usr/local/lib/php/20170718/mbstring.so' - /usr/local/lib/php/20170718/mbstring.so: Undefined symbol "zend_empty_string" in Unknown on line 0
[25-Sep-2018 12:45:17 Asia/Beirut] PHP Warning:  PHP Startup: mcrypt: Unable to initialize module
Module compiled with module API=20170718
PHP    compiled with module API=20131226
These options need to match
 in Unknown on line 0
[25-Sep-2018 12:45:17 Asia/Beirut] PHP Warning:  PHP Startup: openssl: Unable to initialize module
Module compiled with module API=20170718
PHP    compiled with module API=20131226
These options need to match
 in Unknown on line 0
[25-Sep-2018 12:45:17 Asia/Beirut] PHP Warning:  PHP Startup: Unable to load dynamic library '/usr/local/lib/php/20170718/pcntl.so' - /usr/local/lib/php/20170718/pcntl.so: Undefined symbol "zend_interrupt_function" in Unknown on line 0
[25-Sep-2018 12:45:17 Asia/Beirut] PHP Warning:  PHP Startup: Unable to load dynamic library '/usr/local/lib/php/20170718/pdo.so' - /usr/local/lib/php/20170718/pdo.so: Undefined symbol "zend_empty_string" in Unknown on line 0
[25-Sep-2018 12:45:17 Asia/Beirut] PHP Warning:  PHP Startup: pfSense: Unable to initialize module
Module compiled with module API=20170718
PHP    compiled with module API=20131226
These options need to match
 in Unknown on line 0
[25-Sep-2018 12:45:17 Asia/Beirut] PHP Warning:  PHP Startup: posix: Unable to initialize module
Module compiled with module API=20170718
PHP    compiled with module API=20131226
These options need to match
 in Unknown on line 0
[25-Sep-2018 12:45:17 Asia/Beirut] PHP Warning:  PHP Startup: Unable to load dynamic library '/usr/local/lib/php/20170718/radius.so' - /usr/local/lib/php/20170718/radius.so: Undefined symbol "zend_empty_string" in Unknown on line 0
[25-Sep-2018 12:45:17 Asia/Beirut] PHP Warning:  PHP Startup: readline: Unable to initialize module
Module compiled with module API=20170718
PHP    compiled with module API=20131226
These options need to match
 in Unknown on line 0
[25-Sep-2018 12:45:17 Asia/Beirut] PHP Warning:  PHP Startup: rrd: Unable to initialize module
Module compiled with module API=20170718
PHP    compiled with module API=20131226
These options need to match
 in Unknown on line 0
[25-Sep-2018 12:45:17 Asia/Beirut] PHP Warning:  PHP Startup: shmop: Unable to initialize module
Module compiled with module API=20170718
PHP    compiled with module API=20131226
These options need to match
 in Unknown on line 0
[25-Sep-2018 12:45:17 Asia/Beirut] PHP Warning:  PHP Startup: Unable to load dynamic library '/usr/local/lib/php/20170718/simplexml.so' - /usr/local/lib/php/20170718/simplexml.so: Undefined symbol "zend_ce_countable" in Unknown on line 0
[25-Sep-2018 12:45:17 Asia/Beirut] PHP Warning:  PHP Startup: Unable to load dynamic library '/usr/local/lib/php/20170718/sockets.so' - /usr/local/lib/php/20170718/sockets.so: Undefined symbol "zend_empty_string" in Unknown on line 0
[25-Sep-2018 12:45:17 Asia/Beirut] PHP Warning:  PHP Startup: Unable to load dynamic library '/usr/local/lib/php/20170718/sqlite3.so' - /usr/local/lib/php/20170718/sqlite3.so: Undefined symbol "zend_empty_string" in Unknown on line 0
[25-Sep-2018 12:45:17 Asia/Beirut] PHP Warning:  PHP Startup: sysvmsg: Unable to initialize module
Module compiled with module API=20170718
PHP    compiled with module API=20131226
These options need to match
 in Unknown on line 0
[25-Sep-2018 12:45:17 Asia/Beirut] PHP Warning:  PHP Startup: sysvsem: Unable to initialize module
Module compiled with module API=20170718
PHP    compiled with module API=20131226
These options need to match
 in Unknown on line 0
[25-Sep-2018 12:45:17 Asia/Beirut] PHP Warning:  PHP Startup: sysvshm: Unable to initialize module
Module compiled with module API=20170718
PHP    compiled with module API=20131226
These options need to match
 in Unknown on line 0
[25-Sep-2018 12:45:17 Asia/Beirut] PHP Warning:  PHP Startup: Unable to load dynamic library '/usr/local/lib/php/20170718/tokenizer.so' - /usr/local/lib/php/20170718/tokenizer.so: Undefined symbol "zend_one_char_string" in Unknown on line 0
[25-Sep-2018 12:45:17 Asia/Beirut] PHP Warning:  PHP Startup: xml: Unable to initialize module
Module compiled with module API=20170718
PHP    compiled with module API=20131226
These options need to match
 in Unknown on line 0
[25-Sep-2018 12:45:17 Asia/Beirut] PHP Warning:  PHP Startup: Unable to load dynamic library '/usr/local/lib/php/20170718/xmlwriter.so' - /usr/local/lib/php/20170718/xmlwriter.so: Undefined symbol "zend_empty_string" in Unknown on line 0
[25-Sep-2018 12:45:17 Asia/Beirut] PHP Warning:  PHP Startup: Unable to load dynamic library '/usr/local/lib/php/20170718/zlib.so' - /usr/local/lib/php/20170718/zlib.so: Undefined symbol "zend_empty_string" in Unknown on line 0
[25-Sep-2018 12:45:17 Asia/Beirut] PHP Warning:  PHP Startup: zmq: Unable to initialize module
Module compiled with module API=20170718
PHP    compiled with module API=20131226
These options need to match
 in Unknown on line 0
[25-Sep-2018 12:45:17 Asia/Beirut] PHP Warning:  PHP Startup: Unable to load dynamic library '/usr/local/lib/php/20170718/pdo_sqlite.so' - /usr/local/lib/php/20170718/pdo_sqlite.so: Undefined symbol "zend_empty_string" in Unknown on line 0
[25-Sep-2018 12:45:17 Asia/Beirut] PHP Warning:  PHP Startup: Unable to load dynamic library '/usr/local/lib/php/20170718/xmlreader.so' - /usr/local/lib/php/20170718/xmlreader.so: Undefined symbol "zend_empty_string" in Unknown on line 0
[25-Sep-2018 12:45:17 Asia/Beirut] PHP Fatal error:  Call to undefined function gettext() in /etc/inc/certs.inc on line 46


No FreeBSD crash data found.

      Packages installed: mailreport, Squid, pfblockerng, notes, service_watchdog

      1 Reply Last reply Reply Quote 0
      • jimpJ
        jimp Rebel Alliance Developer Netgate
        last edited by

        Those look like the typical errors you see during an upgrade. If you delete that report, do the same error messages come back?

        Remember: Upvote with the 👍 button for any user/post you find to be helpful, informative, or deserving of recognition!

        Need help fast? Netgate Global Support!

        Do not Chat/PM for help!

        nesenseN 1 Reply Last reply Reply Quote 0
        • nesenseN
          nesense @jimp
          last edited by

          @jimp they come back if I reboot or if WAN goes down and up again.

          1 Reply Last reply Reply Quote 0
          • jimpJ
            jimp Rebel Alliance Developer Netgate
            last edited by

            The exact same set of errors?

            If so, it looks like maybe the upgrade did not complete. It's complaining about PHP module versions not matching, which I've only ever seen happen in the middle of an upgrade, not before or after repeatedly.

            Remember: Upvote with the 👍 button for any user/post you find to be helpful, informative, or deserving of recognition!

            Need help fast? Netgate Global Support!

            Do not Chat/PM for help!

            1 Reply Last reply Reply Quote 0
            • nesenseN
              nesense
              last edited by

              Yes, same errors everytime, everything seems to be functioning normally though, but should I reinstall freshly from 2.4.4 to be safe?

              1 Reply Last reply Reply Quote 0
              • jimpJ
                jimp Rebel Alliance Developer Netgate
                last edited by

                Before doing that, try running pfSense-upgrade -d from an ssh or console shell prompt to see if it attempts to correct the issues.

                Remember: Upvote with the 👍 button for any user/post you find to be helpful, informative, or deserving of recognition!

                Need help fast? Netgate Global Support!

                Do not Chat/PM for help!

                1 Reply Last reply Reply Quote 0
                • nesenseN
                  nesense
                  last edited by

                  Here's the output of pfSense-upgrade -d:

                  >>> Updating repositories metadata...
Updating pfSense-core repository catalogue...
pfSense-core repository is up to date.
Updating pfSense repository catalogue...
Fetching meta.txz: . done
Fetching packagesite.txz: .......... done
Processing entries: .......... done
pfSense repository update completed. 499 packages processed.
All repositories are up to date.
>>> Upgrading pfSense-upgrade...
Updating pfSense-core repository catalogue...
pfSense-core repository is up to date.
Updating pfSense repository catalogue...
pfSense repository is up to date.
All repositories are up to date.
The following 1 package(s) will be affected (of 0 checked):

Installed packages to be UPGRADED:
        pfSense-upgrade: 0.52 -> 0.53 [pfSense]

Number of packages to be upgraded: 1

13 KiB to be downloaded.
[1/1] Fetching pfSense-upgrade-0.53.txz: .. done
Checking integrity... done (0 conflicting)
[1/1] Upgrading pfSense-upgrade from 0.52 to 0.53...
[1/1] Extracting pfSense-upgrade-0.53: ..... done
>>> Setting vital flag on lang/php72...
>>> Updating repositories metadata...
Updating pfSense-core repository catalogue...
pfSense-core repository is up to date.
Updating pfSense repository catalogue...
pfSense repository is up to date.
All repositories are up to date.
Your packages are up to date

                  I rebooted after and got the another exact crash report.

                  1 Reply Last reply Reply Quote 0
                  • jimpJ
                    jimp Rebel Alliance Developer Netgate
                    last edited by

                    Nothing showing there. What is the output of pkg info?

                    Remember: Upvote with the 👍 button for any user/post you find to be helpful, informative, or deserving of recognition!

                    Need help fast? Netgate Global Support!

                    Do not Chat/PM for help!

                    1 Reply Last reply Reply Quote 0
                    • J
                      jwt Netgate
                      last edited by

                      What does php -v output?

                      % php -v
                      PHP 7.2.10 (cli) (built: Sep 14 2018 11:38:12) ( NTS )
                      Copyright (c) 1997-2018 The PHP Group
                      Zend Engine v3.2.0, Copyright (c) 1998-2018 Zend Technologies
                      with Zend OPcache v7.2.10, Copyright (c) 1999-2018, by Zend Technologies]

                      1 Reply Last reply Reply Quote 0
                      • nesenseN
                        nesense
                        last edited by

                        I already reinstalled.

                        1 Reply Last reply Reply Quote 0
                        • W
                          wdup
                          last edited by wdup

                          Experiencing the same issue - had pfBlockerNG-devel installed prior to upgrade from 2.4.3-p1 to 2.4.4. Didn't appear to have any problems during upgrade. Have since uninstalled pfBlockerNG-devel, issue remains.

                          R 1 Reply Last reply Reply Quote 0
                          • T
                            TheNarc
                            last edited by

                            Same issue here, exact same set of error messages. Output from php -v:

                            PHP 7.2.10 (cli) (built: Sep 14 2018 11:32:18) ( NTS )
Copyright (c) 1997-2018 The PHP Group
Zend Engine v3.2.0, Copyright (c) 1998-2018 Zend Technologies
    with Zend OPcache v7.2.10, Copyright (c) 1999-2018, by Zend Technologies

                            I too had pfBlockerNG-devel installed prior to the upgrade. I haven't tried uninstalling it, but I have noticed that the pfb_filter service isn't running, and if I attempt to start it manually, I can provoke the crash report.

                            R 1 Reply Last reply Reply Quote 0
                            • nesenseN
                              nesense
                              last edited by

                              I had pfblockerng-devel installed before but I uninstalled it and reinstalled the stable package before updating.

                              1 Reply Last reply Reply Quote 0
                              • R
                                REM
                                last edited by

                                I have same issue0_1537985459724_pfsence.txt

                                jimpJ 1 Reply Last reply Reply Quote 0
                                • jimpJ
                                  jimp Rebel Alliance Developer Netgate @REM
                                  last edited by

                                  @rem said in Getting crash reports after updating to 2.4.4:

                                  I have same issue0_1537985459724_pfsence.txt

                                  Your upgrade did not complete. It's still referencing old PHP 5.6 items. If you have WAN connectivity, go to an ssh or console shell and run pfSense-upgrade again.

                                  Remember: Upvote with the 👍 button for any user/post you find to be helpful, informative, or deserving of recognition!

                                  Need help fast? Netgate Global Support!

                                  Do not Chat/PM for help!

                                  R 1 Reply Last reply Reply Quote 0
                                  • R
                                    REM
                                    last edited by

                                    Thank you, this message after first reboot, if in console i have:
                                    Updating pfSense-core repository catalogue...
                                    pfSense-core repository is up to date.
                                    Updating pfSense repository catalogue...
                                    pfSense repository is up to date.
                                    All repositories are up to date.
                                    Your packages are up to date

                                    all ok, safety use?

                                    1 Reply Last reply Reply Quote 0
                                    • jimpJ
                                      jimp Rebel Alliance Developer Netgate
                                      last edited by

                                      If you still receive those errors after a reboot, then something must not be OK. If they went away, then it's fine.

                                      If you still have problems, go through some of the suggestions here: https://www.netgate.com/docs/pfsense/install/upgrade-troubleshooting.html

                                      Remember: Upvote with the 👍 button for any user/post you find to be helpful, informative, or deserving of recognition!

                                      Need help fast? Netgate Global Support!

                                      Do not Chat/PM for help!

                                      R 1 Reply Last reply Reply Quote 0
                                      • R
                                        Ramosel @wdup
                                        last edited by

                                        @wdupreez said in Getting crash reports after updating to 2.4.4:

                                        Experiencing the same issue - had pfBlockerNG-devel installed prior to upgrade from 2.4.3-p1 to 2.4.4. Didn't appear to have any problems during upgrade. Have since uninstalled pfBlockerNG-devel, issue remains.

                                        Seeing the EXACT same thing as you. Working with Anthony but it seems to go deeper than pfBNG.

                                        1 Reply Last reply Reply Quote 0
                                        • R
                                          Ramosel @TheNarc
                                          last edited by stephenw10

                                          @thenarc said in Getting crash reports after updating to 2.4.4:

                                          Same issue here, exact same set of error messages. Output from php -v:

                                          PHP 7.2.10 (cli) (built: Sep 14 2018 11:32:18) ( NTS )
Copyright (c) 1997-2018 The PHP Group
Zend Engine v3.2.0, Copyright (c) 1998-2018 Zend Technologies
    with Zend OPcache v7.2.10, Copyright (c) 1999-2018, by Zend Technologies

                                          I too had pfBlockerNG-devel installed prior to the upgrade. I haven't tried uninstalling it, but I have noticed that the pfb_filter service isn't running, and if I attempt to start it manually, I can provoke the crash report.

                                          Same issue here.

                                          1 Reply Last reply Reply Quote 0
                                          • R
                                            Ramosel @jimp
                                            last edited by

                                            @jimp said in Getting crash reports after updating to 2.4.4:

                                            @rem said in Getting crash reports after updating to 2.4.4:

                                            I have same issue0_1537985459724_pfsence.txt

                                            Your upgrade did not complete. It's still referencing old PHP 5.6 items. If you have WAN connectivity, go to an ssh or console shell and run pfSense-upgrade again.

                                            Jim,
                                            I too am seeing the same errors. I uninstalled all packages rebooted, then did the "pkg-static clean -ay; pkg-static install -fy pkg pfSense-repo pfSense-upgrade" from the link you sent. System came up clean reinstalled packages as well as the pfBlockerNG devel from Anthony and as soon as I try to start pfb_filter service it provokes a crash report full of PHP errors.

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