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    1037u dual Intel NIC problem

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    • K
      kloon
      last edited by kloon

      Hey guys,

      I know that this is an old thread. But I face some problem with my 1037u dual Intel NIC. I didn't notice anything problem since I used it 4 years ago, until recently I upgraded my Internet link to 1Gbps. Both interfaces em0/em1 show it connected to 100mbps only.

      In the CLI, I can see that the hardware is Intel 82574L Gigabit Network Connection. But ifconfig show that it connected at 100mbps only.

      May I know any owner of the same box experience similar issue?

      I posted a thread in hardware section, and tried with their advise. And I still unable to find the root cause of it. Not sure is it BIOS problem, or I just get a problem unit.

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      • stephenw10S
        stephenw10 Netgate Administrator
        last edited by

        Did you ever try my suggestion there to connect the two ports together directly and see if they negotiate a 1G link then?

        Obviously you would need to do that test from the console.

        Steve

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        • K
          kloon
          last edited by kloon

          Yeah, I did try to connect two ports directly and it show 100mbps only. And this is the strange part, both ports I connect to my Cisco 2960G, and the em0 show 1Gbps, and em1 show 100mbps. This make me wonder any problem with my unit, or I can do something with the BIOS.

          I couldn't post configuration as I keep get alert "Post content was flagged as spam by Akismet.com"

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          • stephenw10S
            stephenw10 Netgate Administrator
            last edited by

            Hmm, what sort of thing were you trying to post? Like actual config code? Or a diagram?
            That does seem to be easily triggered....

            The em0 doesn't link at 1G to the upstream device though?

            It does seem like you might have a hardware issue there though. IT shouldn't be difficult to get an em NIC to link at 1G. 😕

            Steve

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            • K
              kloon
              last edited by

              I tried to paste output from my switch but keep trigger the spam error.

              em0 link at 1Gbps when connect to a L2 managed switch, but em1 link at 100mbps even though connect to a Gigabit L2 managed switch. Maybe I should swap my em0 and em1 to check whether is hardware problem or other cause.

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              • stephenw10S
                stephenw10 Netgate Administrator
                last edited by

                Yes that would be a good test.

                You might physically inspect the PHYs on the board to make sure they're identical.

                Also try running ifconfig -m em1 to see if it at least reports 1G capable.

                Steve

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                • K
                  kloon
                  last edited by kloon

                  Physically the chips looks the same.

                  0_1538018339663_c1037.jpg

                  And ifconfig -m em1 also show capable for 1G.

                  Cisco C2960G to c1037u em0

                  sh int gi0/3
                  GigabitEthernet0/3 is up, line protocol is up (connected)
                    Hardware is Gigabit Ethernet, address is (removed)
                    Description: *** pfsense WAN em0 ***
                    MTU 1500 bytes, BW 1000000 Kbit, DLY 10 usec,
                       reliability 255/255, txload 1/255, rxload 1/255
                    Encapsulation ARPA, loopback not set
                    Keepalive set (10 sec)
                    Full-duplex, 1000Mb/s, media type is 10/100/1000BaseTX
                  

                  c1037u em0 to Cisco C2960G (this interface configure as PPPoE)

                  em0:
                          media: Ethernet autoselect (1000baseT <full-duplex>)
                          status: active
                          supported media:
                                  media autoselect
                                  media 1000baseT
                                  media 1000baseT mediaopt full-duplex
                                  media 100baseTX mediaopt full-duplex
                                  media 100baseTX
                                  media 10baseT/UTP mediaopt full-duplex
                                  media 10baseT/UTP
                  

                  Cisco C2960G to C1037u em1

                  sh int gi0/9
                  GigabitEthernet0/9 is up, line protocol is up (connected)
                    Hardware is Gigabit Ethernet, address is (removed)
                    Description: *** pfsense LAN em1 ***
                    MTU 1500 bytes, BW 100000 Kbit, DLY 100 usec,
                    reliability 255/255, txload 1/255, rxload 1/255
                    Encapsulation ARPA, loopback not set
                    Keepalive set (10 sec)
                    Full-duplex, 1000Mb/s, media type is 10/100/1000BaseTX
                  

                  c1037u em1 to Cisco 2960G

                  em1: 
                                 media: Ethernet autoselect (100baseTX <full-duplex>)
                          status: active
                          supported media:
                                  media autoselect
                                  media 1000baseT
                                  media 1000baseT mediaopt full-duplex
                                  media 100baseTX mediaopt full-duplex
                                  media 100baseTX
                                  media 10baseT/UTP mediaopt full-duplex
                                  media 10baseT/UTP
                  
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                  • stephenw10S
                    stephenw10 Netgate Administrator
                    last edited by

                    Hmm, not sure there's anything else we can try there. It looks like some hardware issue to be honest.

                    Steve

                    K 1 Reply Last reply Reply Quote 0
                    • K
                      kloon @stephenw10
                      last edited by

                      That's why I try to ask those who have same hardware face the same issue or not. Well, gonna swap it this weekend to find it out.

                      Thanks anyway, will update again after testing.

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