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Update download where?

Scheduled Pinned Locked Moved Official Netgate® Hardware
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  • R
    revengineer
    last edited by Sep 26, 2018, 12:02 AM

    While the website portal.pfsense.org is still up, it seems to be no longer linked on the pfsense.org website. I tried the portal on the netgate website, but my login credentials do not work there. Where will I get pfsense updates for my SG-1000 in the future?

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    • B
      beremonavabi
      last edited by beremonavabi Sep 26, 2018, 1:45 AM Sep 26, 2018, 1:40 AM

      According to Jimp, we're supposed to go to:

      https://go.netgate.com/support/login

      login there and submit a request to a link to those hardware optimized files. But, I just now tried logging in on that page and it won't take either my Netgate Portal email/password or my Netgate Store email/password. If I use those combos on the individual pages, I can sign in just fine. But, of course, that doesn't get me a link.

      EDIT: I've also tried my Pfsense Forum email/password on the support login page with no luck. I guess I'll need a 4th Netgate/Pfsense login.

      SG-4860, pfSense 2.4.5-RELEASE-p1 (amd64)

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      • J
        jimp Rebel Alliance Developer Netgate
        last edited by jimp Sep 26, 2018, 1:02 PM Sep 26, 2018, 1:00 PM

        Updates come from the update servers, you don't need to login anywhere to get them, just run the update from the SG-1000 directly.

        You only need to download files for a fresh install, there aren't any update images to download.

        When you received the SG-1000 you should have also received a card that told you how to register the device. The account you made then should still work, try https://portal.pfsense.org/members/ -- If it doesn't, then send note to support and they can make sure your account still gets access to those images.

        Remember: Upvote with the 👍 button for any user/post you find to be helpful, informative, or deserving of recognition!

        Need help fast? Netgate Global Support!

        Do not Chat/PM for help!

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        • R
          revengineer
          last edited by Sep 27, 2018, 1:56 AM

          Thanks, I will stick with portal.pfsense.org, the image download worked fine. And I understand that this is only needed for recovery. I may have been under the wrong impression that the above site is being discontinued with the gold membership going away.

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